Multiple Problems with itunes...PLEASE HELP

i'm crossing posting this to try and get as much help as possible, so i'm sorry if you see this in a bunch of places.....
i posted awhile back and didnt get much help and i'm still having problems with itunes
first of all when i open itunes it attempts to do the gapless playback stuff....if i let it do it....it gets half way through and freezes....but if i stop it before it freezes, i am able to play music BUT not import any songs from cd, ipod, or downloading software....
so, i deleted the library and imported "iTunes Music Library.xml"....then i went into my itunes folder and started dropping the songs into itunes...and i got about 3/4s of my music (about 25 gigs) and it starts to freezes when looking for album covers....if i force quit and reopen the song will be in there...just not the album work....which is fine....but if i have to force quit every time i import a song, its going to get rediculous....i have tried deleting the library and importing the "iTunes Music Library.xml" file about 6 times now, with the same results.....
ALSO...when i connect my ipod to my computer (i have 80 gig 5G) it will freeze while syncing....
i honestly have NO idea what to do....any suggestions would be welcomed...thanks....
-Lisa

modulatetome,
See if these articles help to narrow down the issue:
First: How to recreate your iTunes Library
http://docs.info.apple.com/article.html?artnum=93313
- You stated you had " deleted the library and imported "iTunes Music Library.xml", so verify steps in article are what you've done, or try them again.
Second: How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
- You can use this to open iTunes with an empty Library, import one CD and test how iTunes works.
Hope this helps,
Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

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Problems with iTunes, please help

Hey:
This is my problem... I just bought and iPod Nano and installed the iTunes software, and at the beginning it was working perfect, then my computer started doing weird stuff every time iTunes was on and it even got me the blue screen of death (I have a PC and my OS is Windows Vista Ultimate) so I had to restart my computer.
After doing it, I cant open iTunes anymore. Each time I do I get first a message that says "iTunes has stopped working. Windows is looking for a solution to the problem.", after that I get a message that says "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if any solution is available."
Then I get a windows that says this:
"Download updates for iTunes
This problem was caused by iTunes. iTunes was created by Apple Inc..
Solution
A newer version of iTunes is available for download that will address this problem. Apple Inc. recommends updating to the latest version of iTunes to take advantage of security and stability improvements.
Go to the Apple Inc. website and install the latest version of iTunes:
Apple Inc."
But Im already running the last version and Ive even desinstalled and installed the software twice. I dont know what else to do and without iTunes, my iPod Nano is worth nothing.
These r the details of the problem Im getting:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.5.0.20
Application Timestamp: 472bcf3d
Fault Module Name: QuickTime.qts
Fault Module Version: 7.3.0.80
Fault Module Timestamp: 473be8d5
Exception Code: c0000005
Exception Offset: 00055e30
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 720c
Additional Information 2: 87abfdde4e44868a2d32f6948e899598
Additional Information 3: 9842
Additional Information 4: 44f9b0c24d5b0e3b47d19db09c196961
Extra information about the problem
Bucket ID: 582161050
So, can anybody help me please??????
TIA
Antonio R.

What happens if you try to start Quicktime? Does it work normally? I am guessing that it doesn't, but describe what happens with any error message in full.
I am jumping the gun with the troubleshooting sequence here, but ...
Have installed any of the following - ACE & K-Lite mega codecs package, QT alternative, Storm codec, also WinAVI video converter. These are know to cause problems with QUicktime and need to be uninstalled.
ANyway I suggest you do a complete removal of iTunes and associated programs followed by a phased install of QUicktime then iTunes.
Download a new copy of iTunes and the stand alone Quicktime installer:
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Use the follwing method to remove the programs:
XP
http://docs.info.apple.com/article.html?artnum=93698
Vista
http://docs.info.apple.com/article.html?artnum=305409
Install Quicktime and check if it works, then install iTunes.
Does it work now?
This has been based on the assumption that QUicktime doesn't work, if it is OK here is an iTunes troubleshooting link:
XP
http://docs.info.apple.com/article.html?artnum=302856
Vista version
http://docs.info.apple.com/article.html?artnum=305491

Serious problem with itunes, please help!

ITunes gives me an error when I try and open it, says windows has encountered an error. I tried uninstalling it and it gives me another error but says iTunes has uninstalled and asks me to restart. iTunes is gone from my add/remove menu but quicktime remains and refuses to uninstall. The uninstall box simply closes halfway through opening the uninstallation program. Help please!

hi matt!
gaah. okay, first of all, make sure your
b antivirus and antispyware
are switched off during installs and uninstalls.
lets try using the Windows Cleanup utility to remove the QT clog in your Add/Remove:
http://support.microsoft.com/kb/290301/
... and also use it to make sure you've got rid of any last vestiges of itunes from your system (i don't like the sound of that crash on the uninstall).
then use the instructions on uninstalls given here as a guide to manually removing itunes and QT program files and folders:
http://docs.info.apple.com/article.html?artnum=93976
now download and save to your hard-drive a standalone QT installer (well run the installation from there rather than online). there's a link to a standalone inside here:
Scott Patrie, "Installation hangs on "installing QuickTime"", 10:33pm Oct 7, 2004 CDT
once that is properly installed, reboot. then download and save an itunes 5.0.1.4 installer to your hard-drive, and then run that.
keep us posted on your progress. if you get any further errors, describe them as fully as you can (include error message numbers if you're getting any).
love, b

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Dv3 2360ee multiple problems... please help!!

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This question was solved.
View Solution.

Just to note, it doesn't look like this unit actually supports Windows 8 based on the lack of drivers on the driver page.
I experienced similar issues with my unit in Windows 8. My unit also does not support Windows 8. My system was overheating as well, but this was because both video cards were actually running at the same time. The system was designed with switchable graphics and is meant to only have one or the other active and not both. Both cards running simultaneously generates additional heat the system is not equipped to handle.
For me, the steps listed in this thread is what reoslved my switchable graphics and overheating issues. I can only hope that it would do the same for you. Without an official Windows 8 switchable graphics driver available, I'm afraid the options are limited.
Regarding the battery, have you ran the battery test to verify it is functional? When it is plugged in, does the charging indicator light reflect it is charging (amber) or not charging (white/blue)? The battery test is accessible by powering the system on and pressing F8 about once a second to get the diagnostics menu. If the test is not listed, you should be able to use the start-up test as it includes a battery test. Incidentally, I had this same battery issue on my unit and replacing the battery resolved it for my system.
Regarding the fourth topic, the reason that is happening is that the battery is marked as not being charged which puts it in a reduced power profile by default. In a reduced power state, the components are reduced to save battery power. For example, the processor speed would be reduced resuling in the performance that was described. Power plan settings can be tweaked to your liking by clicking on change plan settings under the power plan and then change advanced power settings.
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Multiple problems with ITunes 7.0.1 on XP machine... please assist

I've read most of the threads on this topic, done most of what has been recommended here and in the support section of the apple site, and I am still at a dead end. Needless to say, I just find it incredible that Apple is not issuing a comprehensive fix whith an official apology to all of us who have spent hours on end trying to fix this and who've spent good money on equipment that just doesn't work anymore.
Here are my problems, would appreciate any help I can get:
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- On the rare occasion that I've been able to sync, the movies and audiobooks that I have purchased over time are not downloaded. Have followed instructions on changing directory names, etc, etc. To no avail. On one occasion, many albums were duplicated in the library and I now have duplicate files everywhere. With thousands of files to clean up, it is taking me forever to try to clean up.
- Podcasts are not downloading properly. Sometimes they do, sometimes the same old podcast is downloaded multiple times.
- I downgraded to 6.5 which used to work ok. Big issues with recognition and finding files. A lot of freezing, file duplications. Re-ugraded after 7.0.1 came out. What a disaster.
Any ideas? Thanks
PC Windows XP Pro

Thanks for the assistance. I've disabled the antivirus software (PC Cillin) but that has unfortunately not helped. The iPod was recognized for a time this morning, but upon trying to sync, I got the following error message :
"The ipod "......" cannot be updated. The required folder cannot be found"
That is a new one. Does it help at all to ellucidate?
Thanks again

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I don't even know where to begin explaining all the problems I've had with itunes and my ipod touch, along with the troubleshooting that I've done to no avail. Now, I'm totally frustrated. So, here I am hoping that I can get some help from someone. I spent almost $400 for my ipod touch and don't want to have to give up on it.
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     Manufacturer: Hewlett-Packard Company
     Model: m9150f
     Processor: Intel(R) Core(TM)2 Quad CPU   Q6600 @ 2.40GHz 2.40 GHz
     Memory (RAM): 3.00 GB
     System type: 32-bit Operating System
Next, in order to simplify what I have to say, I'll just briefly tell you what problems I've encountered, what I've done, and the results:
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     2.     no device displayed in iTunes
     3.     unable to sync music and photos from my computer to iPod
     4.     have gone through and completed all troubleshooting two times to no avail
     5.     lost all settings and apps on my iPod and can't restore and/or retrieve them (my fault for erasing the info)
     6.     can't get iTunes to recognize(?) my iPod, after plugging it into the the USB port, in order to possibly restore it to working order
If I haven't provided enough info, please let me know.
I'll appreciate any help that you can give in order to resolve these issues.
Thank you.
Chris

chrisfromroy wrote:
     4.     have gone through and completed all troubleshooting two times to no avail
did that include this support article ?
also, have you made sure Apple Mobile Device Service is installed and started ?

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Yes reinstalled itunes a couple of days ago but got it sorted now thanks, the problem was that when i wiped my computer last week and reinstalled everything using the discs the free McAfee anti virus that the computer came with was still in my all programmes list although i aren't using it. This morning i tried unistalling that (didn't think it would make any difference as the programme wasn't active) once uninstalled i pluged the ipod in and hey presto it is now recognised by itunes, THANK GOODNESS. So panick over for now, thank you very much.

Quicktime only works with iTunes - Please help!!!

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Huge problem with battery: PLEASE HELP!

Please when you read this try to help, responses are appreciated.
I have an iPod radio/clock/charger combo and for a while it has been working to charge and play. Just recently, as I disconnected the iPod to take it with me I noticed that as soon as I turned it on and the menu popped up the battery instantly drained and said "No battery remains. Please connect to iPod power source." So, I left it alone for about and hour and a half and tried again. This time the menu popped up and I could shuffle the songs but as soon as I pushed the next button it drained and I recived the message again. When I got home, I connected it to my computer and let it charge all night and the next day. I have been trying everyday but it seems as soon as I push two buttons it drains the battery. I have looked up topics and I get things like turning off the EQ, blacklight, and when not in use holding the play button. I do all of these things and I don't leave it in heat or extreme cold. Some of the topics suggested purchasing a new battery but the consequense of losing all playlists and songs is alarming to me. My iPod is completly full and I DO NOT want to add the all back. Yes, I have them backed up. It WILL play and charge on the docking station and the cord to the computer.
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Is it because I use Limewire in addition to iTunes?
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Step One: Did you try doing a RESET on the iPod to see if that helps?
When connected to a power source, are you able to use the iPod, navigate the menus, play tunes?
In the meantime, you might try the diagnostics menu on the iPod (while plugged in of course). I forget what is in that menu, but you do a reset and as the iPod starts up with the Apple logo screen, push and hold the center and left (back) buttons at the same time. It should dump you into a diagnostic menu and you can either run automatically through the tests or manually pick which tests.
If you get stuck in any menu or test, you can always dump out by holding down the center and menu buttons again to do another reset.
Patrick

Problems with Restore, PLEASE HELP

Well, I had an old old old ipod touch from Christmas 2007. Around that time, I dated a guy who wanted to try to jailbreak said iPod and basically messed it up to the point it wouldn't update anymore. So, with that and a broken home button, I got it replaced. It just came in the mail friday, and I've been having so many problems with the stupid thing I haven't even gotten to play with the new features I've been deprived of.
First thing's first. When I first got it, I could put music on it and listen to it, but it wouldn't connect to wifi. So after a series of bad events (iTunes wouldn't connect to the internet, old version of iTunes, etc) I came to the conclusion that I should try to restore my iPod and see if that would help. Yeah. Bad idea. I got multiple error codes (6, 9, 1601, 1604, 2002) on every attempt. Tried two different computers, same conclusion. So I called Mr. Apple Expert and asked what I should do. He says call Best Buy and tell them they gave you a lemon (basically). So, as a last resort, I tried a different USB cable (I'm stubborn and thought that might be the problem), and I got somewhere. Not all the way.
I'm stuck with a "Verifying iPod Restore" window on iTunes. It appears to be about 3/4 restored when you look at the iTouch screen. I am so incredibly frustrated now, and decided I might as well give this forum a try. I haven't been able to enjoy my iPod touch in forever (it was Valentine's Day of 2008 when my [now ex] boyfriend messed up a jailbreak) and just hoped someone could help.

Well, I'm under a three year warranty with Best Buy, and since Mother and Father do not wish to spend anymore money, I'm just going to have to raise some **** when I call and see if the next one I get works.
Honestly. I had a bad feeling about this iPod the moment I got it 3 days before Best Buy told me I would. I knew that too good to be true! I mean, the touch screen was kind of faulty when I was typing on it before it freaked out. The backspace wouldn't work. I believe you're right, I don't even think this is an iPod touch!
But thank you sooo much for dealing with my n00b-ish-ness and trying to help me! I appreciate it.

6 weeks of problems with Ical- Please help

For 6 weeks now I have been having problem after problem with Mobileme, Ical, and contacts synchronizing with my imac, laptop, and iphone after at least two years of no problems. I have been to the Apple store over 6 times and have had 3-4 hour long chats with Apple technicians and have had 3-4 emails with an advanced technicians. Everyone is quite nice and really seems to be trying to help fix the problems, sadly, this situation is still not resolved. My confidence that Apple knows what is going wrong or knows how to fix it have really taken a hit and I'd ask anyone who has the savvy to help me with this to PLEASE help me out here.
The current situation is:
Cannot log into Mobile me to get my calenders - Apple can't either. We both can log in to idisc, contacts, etc. though all are duplicated 2-3 times.
If you try to sync with the phone, including after re-setting what appears to be a correct calender on to mobileme first, the phone calender will appear completely blank.
Manual sync with the USB works. However, even if you totally wipe the whole iphone and then install just what is on the computer, some appointments are missing on the iphone! I have verified that there are just the correct calenders listed on the imac so the appointments missing on the iphone are part of the calender listed on the imac. (When I wiped the iphone and choose automatic sync, numerous calenders were seen. Part of the reason there were so many calenders at all was part of the problem I initially had and the result of apple technicians trying to fix it!)
I now have. mac and .me mail accounts listed on my iphone despite the fact that the .mac account had been replaced with the .me account of the same name by at least two technicians at the Apple Store and Ichat.
I need help immediately and cannot either wait for Apple or have much confidence they know what is going on.

Yes this has been a nightmare for me and started with duplicate dates, followed by duplicate calenders, and 2 years of lost data, followed by duplicate contacts. I am clear that some of this is the direct result of how I was advised to fix my problems.
I have seen 2-3 people report problems around this same time frame. The techs at apple have denied a system problem from that time but like you it is odd that a system that seemed to work perfectly went wrong at that for at least the two of us and three other people that I know of. I have only reviewed a portion of the posts.
My conclusion is that Apple does not provide adequate warnings or instructions regarding how to interface with ical, syncing with mobile me, or what needs to be backed up even though one is putting one's data on the cloud and 1-3 other devices. Further, the protocols Apple techs use to deal with these kinds of issues seem to be leading to more problems.
I have saved a comprehensive log of my chats with Apple and my interactions with the "genius bar" at Apple that I'd be willing to post here or share via email that shows how this process evolved and what choices were made to remedy the situation.
To briefly illustrate my point consider these things I've learned in the process:
1). Apple does not design all of it's key software with auto back-up like they do with Final Cut, or Intuit does with "Quicken". Apple told me that they expect someone would use the "export" or " back-up iCal" from the file menu. They also said that I had the option of using the utility "back-up" or "Time Machine" if I wanted "auto" back up.
I must admit to feeling pretty stupid about all of this until I remembered that Apple emphasized the automatics of "the cloud" as next step after the "Palm". Even the "Missing Manual" bills it that way. So... I just plugged and played as they say and did not actively make sure that I needed to back Ical up! I also thought that since my iphone backs everything up when you synchronize that everything would be saved. Anyone have any ideas how to get your calender off the iphone back up if the cloud and your computer files are wrong? I've been told that you cannot. I am also a bit unclear about what files need to be backed up if I want to use Time machine or back up to protect my Calenders? Again can't they just say so?
2). It has come to my attention after talking to 4 different Apple reps that the Itunes interface is a bit unclear. I was told that IF YOU USE MOBILE ME, YOU CANNOT HAVE THE SYNC BOXEXS CHECKED FOR ICAL, MAIL,CONTACTS, OR YOU WILL HAVE DUPLICATE ENTRIES. I am not sure if this is true or what started the whole problem. It does kind of make sense given there are Mobile me options in the system prefs for what to do with them as well.
Apple should have told me the above after they tried to resolve this duplicate problem last December by resetting my mobile me with my laptop, deleting and reinstalling my account on my phone and syncing with Mobile me. If they had, I would not have had the duplicate entries and as well as accounts a few weeks later. I also would not have tried using the same method to re-fix the problem leading to all my calenders prior to mid December being destroyed!
Why wasn't that warning in the itunes sync dialogue box to begin with?

Please help me , how to know if my ipod is unloked or not to , I live in Brazil and I can't sync it with itunes, please help me , how to know if my ipod is unloked or not to , I live in Brazil and I can't sync it with itunes

please, help me , how to know if my ipod is unloked or not , I live in Brazil and I can't sync my ipod with the itunes thanks.

What do you mean, "is it unlocked"? If your iPod has a screen lock set, it will be obvious from the iPod's screen. For issues with the iPod not appearing in iTunes, start which these troubleshooting steps:
http://support.apple.com/kb/TS1538
Regards.

Multiple Problems with itunes...PLEASE HELP

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