Multiple reviewers cannot open CREV files in Adobe Captivate Reviewer 1.0 after the first review

We are using Captivate 4.0 with Captivate Reviewer 1.0 for review and comments. The problem we are having just started within the last month...
We place the CREV file and folder on the network so that multiple reviewers can access. All have Adobe Captivate Reviewer 1.0 installed.
When the first person opens the CREV file, they are told that the folder is already in use, and that they must create another.
Once a new folder is created a user may open the CREV file and make comments and save them. However, subsequent reviewers cannot open the CREV file to add their comments. Subsequent reviewes must create anothe folder and then they can open and review the file and add comments.
However, because the CREV file is now saving comments in a different folder, reviewers cannot see each others comments. The last module we did where everthing worked correctly and multiple reviewers could open and comment the same file without any issues was about one month ago on 07/29. We have no idea if something has changed since then that would render Captivate Reviewer 1.0 inoperable, but we'd like to see if anyone else has seen and/or resolved this issue...
Thanks,
James

No, I've had WIndows 7 since it was released through MSDN.  Adobe Captivate 4, released in January 2009, was the most recent version of Captivate available when Windows 7 was released to MSDN and Technet subscribers in August 2009.  Captivate 5 was not released until May 2010, almost 9 months after Windows 7 was released to the public.
Captivate 4 has a message at startup mentioning that one should run it as administrator, which is a Windows 7 feature involving User Account Control.  We bought it sometime after Windows 7 was released but before Captivate 5 was released, otherwise we would have bought Captivate 5.
Captivate 4 has worked for us on Windows Server 2008, Windows 7, Windows Vista, and Windows XP.  For it to work on Windows Vista and up, we had to make sure a particular update was applied.
The problem is that it works when it feels like it, and the rest of the time it just freezes at startup.  Deleting the app data folder seemed to help, so perhaps it had issues with state corruption.  These issues have plagued this application from day 1 on every OS we've used it on.

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