Multiple Sales Order for a single complaint in QM Notifications

Hi Folks,
We have a situation in a company i.e. migration from legacy system to SAP QM Notifications for customer complaints.
The business needs to accomidate "Multiple Sales order for single complaint".
Can someone suggest are there any customizing options "Assigned Objects" ?? or how can we achive this functionality.
Thanks,

Dear Sandeep,
1) We don't have facility like One notification capture Multiple sales order, but you can do one thing day first you create one notification with reference sales and capture all sales orders in subject so that when ever you check Notification  you will get idea  This many sales order link with the notification.
2) Diffects also you can capture agaist sales order like enter manually in Text
I think this is help full for your business reqirement

Similar Messages

  • Single invoice against multiple sales order for a single customer PO

    Hi all,
    Customer provide a single order via EDI per Depot.  When the order is received into SAP these are split into multiple order based on the Production or distrubtion location of the products. The customer will receive a number of deliveries to the depot from the various locations.  Each delivery has his own SAP sales order and delivery note.  This creates mutliple invoice against a single Purchase order sent by the customer.
    We have a requirement from two customers that they only wish to receive a single invoice per depot per day.   This means we need to change the way we currently invoice the customers(no multiple invoices needed).We need to be able to combine multiple deliveries with the same PO to a single invoice.  This would mean that the invoice can't be generated until all the deliveries relating to the single PO have been POD flagged or 7 days  have passed from PO date and invoicing is due.
    how to achieve the above,whether through user exit in billing or data transfer routine in copy control(delivery to billing) or through config and how ??
    regards
    sachin

    Hi Sachin,
    You will have to create a new data transfer requirement on the copy control between the delivery and the invoice. In the new data transfer requirement, you will need a programmer to code when there should be an invoice split.
    Regards,
    Finbarr

  • Invoice request based on multiple sales order for same customer

    Hi Team,
    I just wanted to know if we can create manual invoice request based on multiple sales order for same customer?
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    Dear Ratish,
    Thanks for yr reply.
    I already did that but it is not serving business purpose.
    Comm payment  - comes diff time than sales payment.
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    Comm Income Cr- 500
    But, As I said sales amt will be paid before so We need to clear it partially and some time customer pays also diff amount due to some defect.
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  • Combine multiple sales order in a single delivery

    Hi Experts,
    As per standard SAP we have a facility to combine multiple sales order in one delivery  if orders have same shipping point,ship to party & delivery date.
    But we have a requirement that the orders should get combine in a delivery only when shippping point,ship to party,delivery date & pricing date are same for orders.
    Please let me know is there is any standard config available or do we need to write any exits & so...
    Please reply ASAP .

    Hi,
         I think this is not there in standard functionality.
          In this case you need to go for user exit for delivery routine 101, include program FV50B101
    Check delivery routine 101 in VOFM and with the help of your abap consultant this can be done.
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  • Print MULTIPLE sales order for a given date

    Hi Gurus,
    My requirement is to print sales order for a given date like the one given below.
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    VL74  - Output from Handling
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    Hi anbu,
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    Enter the program name as "RSNAST00".
    Press Execute or F8
    Select output application as "V1" which is sales.
    Enter your object key here.
    Enter your output type.
    Select the transaction medium as "1".
    Tick "send again".
    Press on Execute or "f8".
    Regards,
    Krishna.

  • Single invoice against mutiple sales order for a single customer PO

    Hi all,
    Customer provide a single order via EDI per Depot.  When the order is received into SAP these are split into multiple order based on the Production or distrubtion location of the products. The customer will receive a number of deliveries to the depot from the various locations.  Each delivery has his own SAP sales order and delivery note.  This creates mutliple invoice against a single Purchase order sent by the customer.
    We have a requirement from two customers that they only wish to receive a single invoice per depot per day.   This means we need to change the way we currently invoice the customers(no multiple invoices needed).We need to be able to combine multiple deliveries with the same PO to a single invoice.  This would mean that the invoice can't be generated until all the deliveries relating to the single PO have been POD flagged or 7 days  have passed from PO date and invoicing is due.
    how to achieve the above,whether through user exit in billing or data transfer routine in copy control(delivery to billing) or through config and how ??
    regards
    sachin

    For generating collective invoice from deliveries, you can customize the copy control (VTFL) as per your need. Please see the copy requirement 004 and data routine 001.
    Bye
    Ellath

  • Create multiple sales orders from single service notification?

    Is it possible to create multiple sales orders from a single notification (IW51)? 
    We currently create sales orders directly within transaction IW51 (Create Service Notification).  We kick off the sales order creation by pressing the "SALES ORD." button in the notification screen.  We're now interested in creating a 2nd Sales Order which would tie directly to the same Service Notification.  This is so that we can have the second order assigned to a different account assignment WBS (there are two different parties doing work on the service notification).
    I assume you would have to go to VA01 to create the Sales Order, but am not sure how to tie it directly to the service notification from here.  I treied to do a create with reference, but there is no ability to create with reference to a service notification.
    Do I have to create a second service notification for the 2nd Sales Order for this to work?  I want to avoid doing this if at all possible.
    I'm running SAP R/3 Enterprise
    Thanks for your help!

    Hi,
    go to vtaa- copy controls for sales document to sales document.
    select your combination of order and quotation go to item level. There select value 0(zero) in field positive/negative negative.
    No need to change update document flow.
    After setting zero in copy control that be told on above. create order with respective to the quotation.
    After saving the order.
    go to document flow to see the status in between quotation and order.
    If you placed setting right, then u certainly observe for quotation status will be open. so you can create no. of sales order with respect to that quotation..
    Have a good day..

  • Crating multiple sales orders based on one inbound purchase order idoc

    Hi All,
    I have a requirement to create multiple sales orders based on single inbound PO idoc.Please let me know whether is it possible or not?
    Regards
    mahesh

    Hi Mahesh,
    What is your crieteria for different SO's ?
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  • Multiple planed order for depedent requirement

    Hi gurus,
    I have created multiple sales order for a MTO material. But after MRP run multiple planed order is generated for the same depedent requirement(which is a raw material). I have maintained MRP type-PD and Ind/collective req=2 (in MRP4). Actually i want all the depedent requirement should clubbed( for the same material) and one planned ord/Purch. req should be generated.Please tell me what to do.
    Regards
    Rajib Pathak

    You will not get that since each Raw Material is dependent on a Planned Order, that's why it's "DEPENDENT". It has to be assigned to 1 requirement.
    If they were INdependent they could have been grouped since there are no assignment generator for them except 1 source.
    They are also generated as dependent because they're listed in the BOM, once it explodes all the materials in it are generated as individual dependent requirement.
    However, you shouldn't worry about various planned/purchase requisitions for the raw materials, because the purchasing department could group all these requisitions into 1 Purchase Order.
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  • Assigning multiple sales order in ME38

    Hi,
    We have the following scenario with one of our clients
    The business is "Make to order"
    For externally procured materials the system generates PR's .
    The PR's are having account assignment category "M"
    The client follows Scheduling agreements for external procurement.
    In ME38 the PR number generated through MRP is adopted. Here the requirement is to assign multiple sales order for the same line item for a material.
    When I try to assign multiple Sales order then system gives an error " With multiple acct. assignment, enter GR non-val. or cancel GR" Message no. 06417
    . Without ticking GR Nonvaluated is there any other option for assigning mutiple sales order in scheduling lines?
    Regards,
    Naveen Goveas

    Hi Heng,
      The sales orders can be combined in one delivery if the following parameters are same for those orders:
    1) Delivery date for the materials( schedule line tab)
    2) Ship to party is same for them
    3) Shipping point is same for all of them.
    If all the above parameters are same then you can goto transaction VL10A and can put your aboce 3 parameters and execute the transaction.
    All the orders will have one delivery order in that case.
    Reward points if it helps.
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  • Single idoc generation for multiple sales orders

    Hi,
    Pls let me know how do we generate single idoc for multiple sales orders.
    Its not collecting idoc. As we know we can generate an idoc for one sales order correspondingly
    my requirement is to generate single idoc number for multiple sales orders.
    Do we need to write a program.

    Amar,
    To understand take HRMD_A04 as example. Root segment has Maximum 9999999999 defined.
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    Minimum number  1
    Maximum number  9999999999
    Parent segment
    Hier.level      2
    This means that this IDOC types has capability to hold multiple HR Master data objects. PFAL program creates this IDOC and it has facility to mention the Objects per process, check selection screen.
    I checked for INVOICE01/02 its not possible there. Hope this clarifies.

  • Regarding single deliveries for Multiple sales order

    Currently i m doing multiple sales order into one delivery & one invoice but we r facing that after doing the delivery in VL10A for the same custoemr still one delivery was not in the same delivery also i have confirmed the following criteria also
    1. Delivery due date for the materials( schedule line tab)
    2. Ship to party must be same in all Sales Orders
    3. Shipping point must be same for all of them.
    4. Incoterms should also be same.
    5. Shipping Point should be same.
    6. Confirmed quantity date at schedule line level
    7. Delivery Priority
    Pls help

    Hi,
      is there any routines used in Copy controls from order - delivery .- re-check once.
    as your post, everything seems fine. I didnt see any reason for not creating single delivery.
    is it happening only with this customer or respective ship to's? if yes, something gone wrong in CMR - i.e. complete delivery / order combination etcc., ( just an assumption)
    Regards,
    ReazuddinMD

  • Single Del. for multiple sales order:

    Dear all,
    i wanna do a single del. for multiple sales order ,So plz provide me the exact flow to do it.
    Also provide what conditions are required to do the same.
    Waiting for ur reply,
    Thanks & Regards,
    Olet malla..

    Hi,
    It is very much possible in SAP.
    Goto the T code VL10A and enter your Shipping point and Execute.
    This will give you the list of Sales orders which are ready for delivery.
    Select the sales orders for which you want to create single delivery and click on "Back Ground".
    This will create the delivery. PGI you can do it VL02N.
    Requirement for combining Sales order are: Ship to party should be same, Route should be same, Delivery date should be same, Shipping point should be same, plant should be same.
    Regards,
    Mullairaja

  • Auto-create delivery for multiple sales orders

    I would like to ask how to create auto-create 'single' delivery
    for multiple sales order during release sales order in R11i.
    It is found in my example during release sales order, multiple
    sales orders fulfill release sales order criteria, a single pick
    slip is generated but it is found that each sales order have
    individual delivery with it. It will casue multiple pack slips
    for a singles pick slip. Is it normal feature for auto-create
    delivery, or any setup to solve it?
    Thanks in advance.

    Am not able to do Single Delivery for Muktiple sales orders
    Have you searched the forum for this question as to why you were not able to generate ??  It could be due to multiple reasons.  Please search the forum and update here what steps you have taken after taking the inputs from here, if the problem is still not resolved.
    thanks
    G. Lakshmipathi

  • Delivey for Multiple Sales orders

    Hi,
      I am new to SD and would like to know how do we create a single delivery corresponding to multiple sales orders.
    Can someone please advice me about the same?
    Thanks and Regards,
       Aditya

    You can group together entire orders, order items of different orders or partial deliveries of individual order items in one delivery but only if this has been agreed with the customer.
    Prerequisites
    Order combination can only be carried out if the orders concerned have the appropriate indicator in the order header.
    The orders or the order items and schedule lines must have identical shipping criteria. This includes the following data:
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    Ship-to party
    Incoterms
    Sales organization
    If you try to combine items that have different goods issue dates, you receive a warning message. You can ignore this warning message. The earliest goods issue date of all the items is selected automatically as goods issue date of the entire delivery.
    Entering the Indicator
    You can enter the indicator that makes order combination possible in two places:
    In the customer master record, you can give a customer general allowance for order combination. The indicator depends on the sales organization, the distribution channel and the division as it is entered for a particular sales area.
    You can specify that all orders for one particular customer can be combined by entering an X in the Order combination field on the Shipping screen of the customer master record. The indicator is copied from the customer master record into the order header.
    You can specify manually that individual orders can be combined and then revoke the combination allowance later, if necessary. You can specify that orders can be combined by entering an X in the Order combination field of the Shipping tab page on the Order Header screen. If you want to block order combination, deselect this indicator (the checkbox should appear blank).
    Process Flow
    During delivery creation, you must distinguish between the following two situations:
    Creating an individual delivery
    You can manually add additional orders or order items to this delivery if the customer allows combination and order items fulfill the criteria for order combination.
    Processing a delivery due list
    The system automatically combines the order items in one delivery if the customer allows this and if the order items fulfill the criteria for order combination.

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