Multiple SSD Failures

My niece has a Late 2011 MacBook Air.  About 18 months into its life it experienced an SSD failure.  They took it to the Apple store and were advised it was a drive failure and it would be $400 (I think) to fix.
Knowing I could get a replacement drive from OWC for about $200 we opted to fix it ourselves.  New drive from OWC installed and all was fine for around 3 months.
Then that drive failed.  Contacted support at OWC, diagnoses was dead SSD so a new drive was sent out and the issue was resolved.  Figured we were having a streak of bad luck.
Last night : drive fails again!  Is it possible something on the main board is killing SSDs?  Seem unlikely to encounter 3 bad drives in a row

I have just had almost the exact same issue. My MBA's original SSD died after 13 months. I replaced it with an OWC SSD. Now 3 months later that one failed. A new one is on the way. I hear SSD failures are extremely rare. I've lost 2 in 3 months and overall in 16 months. What, if anything, could be causing this?  My MBA is mostly on my desk or with me when I travel. I am super careful with it.

Similar Messages

  • MBA (mid-2012) SSD failure after 8 weeks Hardware Test

    Brand new MBA mid-2012 (8GB RAM, 128GB SSD running ML 10.8.0).
    Failed to startup - Apple logo on grey screen appeared, then the spinning gear wheel, then a blank screen, then the spinning gear wheel, then a blank screen, repeating ad nauseum...
    I reset PRAM and SMC - no change
    I opened in Single User Mode to run fsck - no change, then in Verbose mode to see what messages appeared (flashing messages of appleid verification timeouts)
    Disk Utility - no problems detected
    DiskWarrior - no problems detected
    Tech Tool Pro - (1) SMART check picked up 7 SSD failures/errors:
    [Wear Levelling Count, Program Fail Count(total), Erase Fail Count (total), Power-off Retract Count, Media Wear Out Indicator, Total LBAs Written and Total LBAs Read all 7 FAILED], remainder of SMART tests passed, and SSD PASSED SMART check.
    Then (2) Surface Scan checked all 236+million blocks, NO BAD BLOCKS identified/detected.
    Very strange indeed!! - booted into Recovery Drive, verified and all ok, no problems starting from this partition! Problem lies on normal boot partition (of course...!)
    Was able to boot from external ML HDD and was able to pull all files off Air (interestingly Carbon Copy Cloner reported one text file sitting on bad block and was unable to copy/clone)
    Time to get serious: Spoke with Apple Tech here in Australia late on a Saturday pm (thanks Olin!)
    Ran Apple Hardware Test in Extended mode [took me back to System 7 days with very old icon!!] - took around 1hr and reported error "4HDD/11/40000000 SATA(0,0)" so it looks like new MBA is heading back to Apple!
    I am thinking about re-installing ML from the Recovery Drive in case I can get the MBA running again to make sure I have all my file backed up, but it looks like an 8 week old MBA is no more...
    anyone else seen this in mew MBAs? would hate to think I am the only one! plenty of other discussions around this error on HDD machines, but haven't found anything for this error for a SSD.

    I have a 15-inch, retina, 2.7 GHz, 16 GB RAM, 768 GB flash drive MacBook Pro notebook, running 10.8.2
    I have noticed that if I run the extended hardware test while connected to the power supply I do not get the error 4HDD/11/40000000:SATA(0,0) but if I run the same test while on battery power I get that error.
    Does the same happen to you?
    Any idea of what the problem is?

  • Lightroom user - Multiple SSD setup & SATA III availability - suggestions?

    Ok, this is a convoluted question (in my mind), but I'm going to ask it anyway. Also, I realize that none of this is probably going to make a ton of difference, but every little bit helps.
    This is my current setup:
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    -240gb Corsair Force GS - Lightroom catalog and working files
    -7200rpm Seagate HDD - Final copy jpg storage
    -Other specs: i7 2600k, 24gb RAM, GTX 560
    The SSD with Windows & Adobe software usually runs pretty close to 20gb free, so I'd like to get a larger & faster SSD to clone to. I'm thinking of getting a Samsung 840 Pro 256gb.
    So, assuming I keep the exported files on the HDD, I'd have the 3 SSDs (all fast, but the Samsung would be the fastest) at my disposal. Here are my questions regarding the SSDs:
    1) Would it be advantageous to split up the Lightroom catalog and the working files onto two separate SSDs? Or would you suggest keeping them together?
    2) Should I use the Samsung 840 Pro for the OS & programs? Or would a different use help to maximize overall performance?
    A second part to this scenario - my motherboard only has 2 internal SATA III connections (the rest are SATA II obviously). If I don't pursue a new mobo, which I'm not going to at this time, which of the two SSDs (and associated purposes) would you put on the SATA III connections?
    Thanks!

    Are you experiencing performance issues with your current LR System and in what areas (Develop module, Export, etc.)?
    Your current 3.4GHz  i7 2600k quad core processor should be provide good LR performance. There is also no guarantee that moving to a higher-performance  4 , 6, or 8 core processor will improve things inside LR. We've actually had cases in the LR forum where performance is worse with certain high-performance processors (6 and 8 core).
    Multiple SSDs don't add much LR performance improvement on a properly functioning system. Running all your SSDs on SATA III versus SATA II ports is unlikely to produce any "measurable" LR performance improvement since you're already at the point of diminishing returns.
    http://www.computer-darkroom.com/blog/will-an-ssd-improve-adobe-lightroom-performance/

  • Hit 5 Transfer Limit  for purchased music.Multiple drive failures. Wht Now?

    I've had multiple drive failures on my G=4 and I've reached
    the last allowable transfer of purchased music from my
    Ipod back to the new drive.
    ****.... Why doesn't it just recognize the computer otherwise
    so that my re=loads aren't used up. Only 5 are allowed.
    So now....What happens if and when this drive fails? Do I then
    lose all future use of that very expensive, purchased music?
    Makes me want to NEVER download from the Itunes store again,\
    if this is indeed the case.
    What can I do?

    There is no limit on "transfer of purchased music from my Ipod back to the new drive." You can store the iTunes Store purchased music as many times as your want on as many different hard drives, and play them all, as long as the computer doing the playing is authorized with your iTunes account (the one used to purchase the songs)
    There is a "five" limit, and it is based on machine. You can play music purchased with a specific iTunes Store account on up to FIVE different computers at any given time. Each one is registered with the account, and when you reach five, you cannot add any more. The machine itself is identified (by something on the motherboard) so a new hard drive should not make the machine a "new" machine. So not sure what's happening if all you did was replace the hard drive...
    In any event, you can clear your iTunes Store account of all authorized machines and get a fresh start. Here's how (see section +To deauthorize all computers associated with your account+ in the linked article).
    http://support.apple.com/kb/HT1420

  • Z87-G45 Multiple SSD's & Multiple Boot WXP/W7/W8.1 ???

    Hi there, gave up on my old K8T board following advice from BB2K and bought a G45 with a large i5k & 16GB memory & Geoforce GPU...all working great.
    Have installed WIN 8.1 on a Samsung 840 Pro SSD. Also Win 7 on a second Samsung SSD and currently installing Win XP 64 on another Samsung SSD. Have updated them fully & used the MSI Live updater so each drive is as good as it gets patch wise.
    Again individually each drive working great. But I do not know how to make the system multiple boot.
    Tried briefly with all three drives. Machines sees them but no matter which hardware selection I make it goes into WIN 8.1. If I disconnect and just have one drive in, each O/S boots fine.
    Having on a previous machine had WIN 8.1 control the boot of the same drive configuration, it was a bit flimsy and I'd prefer the MSI board do this via hardware but am unsure how to do that......to be honest first modern MB I've worked on since the bad old days (circa 2003) so unfamiliar with new options & terminology.
    Can anyone suggest best way and options please to achieve this? Or is there an article or link you could point me towards?
    Appreciate any pointers or help I can get from anyone. Made my first post a couple of weeks back and had super help with that one. Fingers crossed this time. Many thanks

    Quote from: badboy2k on 03-December-14, 07:33:59
    to set up a RAID0 you go into the BIOS and change:
    1: the drive mode to Raid
    2: save and exit
    3: as it restarts hit CTRL+J
    4: in the new interface tell it to make a Raid array
    5: set it to Raid 0
    6: assign all 3 Drives to the Raid 0
    7: let it make the raid array
    8: format the RAID
    now your good to go
    it may be easier to use the software boot manager as you will need to download the RAID drivers for your board and make sure you have them when you install each OS as you need the RAID driver for it to function correctly!
    software boot manager: upside: would be easier to set up and more safe as you will have 3 intendant disks. downside: you do not like that way and they will only be at SATA 3 speed.
    RAID 0: upside: would be more streamlined and would have a side effect of being alot faster during operation as you have 3 drives each with full SATA3 speed acting as a single drive (1500MB/s ish read so it will be incredibly fast)! Down side: if a drive goes bad you would have to start over again and make the raid and install the OS's again.
    Very interesting stuff. Well that makes things interesting because the intention is to make the machine a sort of "thin client" or "netbook".....ish. I have a large RAID10 NAs which the aim is to take all the data management issues and leave the PC's with minimal data and apps on them.
    And given that SSD's 'should' be more reliable than the old mechanical drives then you would hope that a potential drive failure should be a less frequent event.
    I like the potential speed advantages and was not aware of that. And on the RAID front, would it be an option to step up to something like RAID5 or RAID10? Or would that be an overhead or complexity a bridge too far?
    The drivers you mention, do you mean for the Samsung Pro 840 drives themselves?
    I sense a rebuild coming on!
    Edit: .... thinking on, I have access to another Crucial 256GB SSD. Would that be something I could add to the RAID array? If we are going to bite the bullet then I'd prefer doing it only once. And if the RAID 5 or 10 option really was an option then having 4 drives (3 Samsung and the larger Crucial one) would be a good way to go. But I read that all the drives have to be the same....is that the case? Certainly on my NAS box it is the case very specifically so.
    But if I could add this unit it might make sense to do so.

  • BSOD leading to sudden multiple device failure.

    OK, this is the second time I'm trying to write this - the site here went weird on me and I lost the script I'd written (I even copied just in case, but somehow lost that too).  This will likely not be as detailed or well put together since my time is running short at work and I have to leave soon.  But I really want to try and get this in beforehand so there might be a better chance of a response by the time I can log on later this evening...
    Machine:
    Satelite A665-S6094
    nVidia Graphics, i7 Core
    Win7 x64 Home Premium
    4 GB Ram
    Programs Running At Time Of Fault:
    Firefox w/ NoScript, AdBlockPlus & TACO
    This machine is new.  It's 3 weeks old out of the box.  There's been no sign of any trouble or any issues until last night.  >_<
    Course Of Events:
    *  Computer left on Sleep w/ lid closed (on table where it lives) for ~1 hour.  When opened and logged back in, suddenly a quiet high-pitched tone starts and then gets louder.  Tone resolves into a very fast cycling of beeps.  Computer spontaniously reboots.  Beeps also happen at shut-down.
    *  Beeping tones start again at CMOS Checks - before the Toshiba Splash Screen.  They sound much higher and are far faster than any DOS Beep Code I've ever heard, and I can find no pattern to them.  The tone is long at times, 10 or more secods at a run, before resolving into separate beeps again.  Sometimes there's whole moments without them too. 
    *  Windows Log-In, great.  Upon loading, touchpad will only work as a mouse - tapping & gestures do not work, but settings look fine.  The Media Shortcut Buttons are also dead, the backlight behind each one will light up & go off in random patters but the buttons do nothing.
    *  This first reboot only, the computer comes up in "Eco Mode".  This doesn't happen again, but is strange as we've never used it.  I'm not really clear on what it is.
    *  After 5 minutes, computer reboots itself again.  This is the only time it's done this aside from the first fail.
    *  The beeping & tones are a constant every time the computer is started and every time it shuts down.  I'm still not sure if it's a DOS beep though, it just sounds nothing like one.  The pitch is more like feed-back.  Every time, the touchpad and buttons fail after log-in.  The beeps/tones continue while the computer is on too, but they're not as loud.
    *  At one point I tried a restore point.  FAIL.  Computer refused to restart when restore was done.  Offered a "Repair from a restore point".  Tried, Fail - looked to be multiple BSOD.  Offered to "Repair the Bootsector".  This got me back to where I was before - beeping and 2 devices not working.
    What I've tried so far:
    Sorry, this is not a lot.  Happened at 11 PM last night - work night - and have been at work all day.
    *  Scans w/ Avast, Malwarebytes, Spybot.  Stopped here as nothing was found by that point.
    *  Restore to restore point - Failed miserably and in fact made things worse for a bit.
    *  Basic Memory Test w/ MemTest.  Could only manage basic, as had to get to sleep.  2 passes w/ both RAM chips in.  Passed.
    What I plan to try tonight:
    *  NirSoft BSV to see what the stop errors are.
    *  Serious MemTest
    *  Possible HD Test
    *  Lot of reading to figure this out.
    Theories:
    *  The failure of the restore point makes me think it could be a memory failure...
    *  The Bootsector Repair makes me wonder about a sudden, vicious bootsector virus - anyone know if there's any new ones going around?
    *  I read this afternoon about similar issues on Toshibas being caused by a corrupt CMOS, and as this starts at CMOS Call it's making me wonder.  Is anyone more informed on this issue, and possibly know a test for it?
    *  Possible bad BIOS?  Doubtful, but any thoughts?
    *  Less likely, but I guess still possible, failing HD? 
    Am looking for theories, thoughts, ideas and new things to check. 
    Am also really, really hoping there's someone who recognises this issue for what it is and can just tell me where the fault is and how to fix it.  OK, I know this is really unlikely, but I can hope.  =)
    Will be back on this evening to update if I have anything to update with.

    Wow!  My spouse found a thread on this Forum I'd previously overlooked, because I was doing a search for the full model# and not just the 1st 4 digits.  I didn't have time to do a thorough search yet, but my sweetie did.  In the hopes this helps someone else who comes looking for this issue,
    Here's the answer:
    http://forums.toshiba.com/t5/Keyboards-Touchpads/Satellite-A665-Media-Touch-Buttons-Unresponsive/m-p...
    Specifically the solution given by Jerry_Lippey after the OP's original post.
    Jerry, whoever you are I'm giving you a giant online hug!  You just made my month!  =D  Thank you SO much!
    The key was my saying earlier the beeping reminded me more of feedback than anythng else, and the OP mentioning the behavior from the media buttons being slow, as if any commands given them were stacked behind a thrashing cpu.  The behavior of my buttons were similar and the behavior of the noise made sense if it were a charge build-up.
    So, a new question then.  Does anyone know what causes this build-up and where it's living that it's freezing computers and generating speaker feed-back even before BIOS or Windows loads?  This strikes me as potentially damaging to the mobo and/or chips over time...
    So far, there seems to be no damage from the bad attempt at a restore.  Hopefully this will remain the case...  Machine is running beautifully again.  ^_^

  • The SSD on my MacBook Air failed and I lost all of my files and information. Will Apple be able to put the music and photos from my iPad onto my computer since the SSD failure was on them?

    Because the failure of the SSD was not in my hands, will Apple help me avoid the inconvenience of restarting on a new computer by using my iPad to get music and pictures back on my computer? It's still under warranty and I feel that Apple should do this for me since I paid $1,500 for a computer that is supposed to be reliable.

    Drop the sass, dude.
    What I'm asking is will they be able to rip the files off my iPad and put them on my computer instead of leaving me in an unfortunate situation which wouldn't have occurred in the first place. I understand electronics fail all the time, but will they help me get back on track by taking my iPad's files and ripping them onto my Mac?

  • GS70 2PE Stealth Pro SSD failure, need Windows 8.1 Disk/ISO

    Hi all,
    Right, so here's my problem... About 3 months after getting my GS70, on boot up it would go directly into bios, and not see the ssd card. After a couple of on and offs it would eventually detect the ssd and boot into Windows.
    I sent the laptop in for a warranty repair, but they couldn't find anything wrong and promptly sent it back saying there was no problem, but, still the issue persisted, progressively getting worse.
    After a bit of testing and fiddling and prodding, swapping out the ssd with others which have all worked, I can safely say it's the ssd which is faulty.
    Now, this is where my problem lies, I've bought 3 ssd's to take full advantage of the super raid, however, there is no way of me loading windows back on to it as it didnt come with a Windows disk. What do I do? Is there anyway to get this?

    Quote from: Alchemyfire on 07-January-15, 22:21:59
    Hi all,
    Right, so here's my problem... About 3 months after getting my GS70, on boot up it would go directly into bios, and not see the ssd card. After a couple of on and offs it would eventually detect the ssd and boot into Windows.
    I sent the laptop in for a warranty repair, but they couldn't find anything wrong and promptly sent it back saying there was no problem, but, still the issue persisted, progressively getting worse.
    After a bit of testing and fiddling and prodding, swapping out the ssd with others which have all worked, I can safely say it's the ssd which is faulty.
    Now, this is where my problem lies, I've bought 3 ssd's to take full advantage of the super raid, however, there is no way of me loading windows back on to it as it didnt come with a Windows disk. What do I do? Is there anyway to get this?
    when you firstly bought laptop it will have recovery software you run on first boot that lets you create USB recovery, ISO recovery or DVD recovery, so you should put old ssd's back and run software to create one then put new ssd's in and boot into usb to restore windows 8.1 to your laptop
    The program you need to find is named "BurnRecovery"

  • Multiple ZR2740w failures within one and half year

    Hello,
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    Just got a call from service centre, they will replace this display again, and if i get a 3rd failure within the warranty period they will refund me through the seller i bought the display from. Still can't understand why it happens, the only common thing between the failures of C and D is the power socket i get the power from (no issues with other devices connected to the same power line - LCD TV, AVR, two PC's, another ZR2740w, 23xi, Mac Mini), which i cannot change and not even the other ZR2740w has problems with.

  • Not starting MakBook Pro (possible SSD failure)

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    Last summer I spilled water on my MBA A1370 and when I brought it to apple they couldn't do anything about it. I was told to maybe look for a data recovery company for further help. I live in Ottawa, ON so I searched for local data recovery Ottawa companies, and found 4. Guys I've dealt with were able to pull all of my data within 4 days off that blade SSD. Not sure what they did exactly and how, but it sure is possible. Cost me 1700 but it was well worth it. I back up my data religiously now... haha
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  • Macbook pro 2009 17"- Multiple HD failures, how is this possible?

    Dear Community People,
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    My question is how could a spill that happened next to the laptop and just slowly flowed up to the side of it in any way reach the side ports and get inside the laptop itself to cause all of that damage within just a few seconds?
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  • Locking user after multiple login failures

    I want to be able to check that a user isn't trying to bombard the server with multiple login requests. So what would be the best way to check, and set lets say 3 tries or you're out for a user?
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    I can think of three ways:
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    2: Store log-in attempts in a persisted cookie. Will also need to set a cookie with the date/time of the last attempt to be able to unlock the PC.
    3: Store the log-in attempts in a DB. Again need to store the date/time of the last attempt. Problem is connecting a userId's to the actual user.
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  • W541: multiple SSDs?

    I have a W541 arriving in 2 days, and this is the closest, most relevant post for my question (hoping the issues are the same for the W541 as for the W520).  I want to add as much SSD as possible to my machine, and don't care about the optical drive (mobile music recording and production system, streaming large music samples from HUGE sample libraries).
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    Moderator note: moved post to its own thread.  Edited subject to match content.  Was:  Re: W520 second SSD installation

    bmatson wrote:
    I have a W541 arriving in 2 days, and this is the closest, most relevant post for my question (hoping the issues are the same for the W541 as for the W520).  I want to add as much SSD as possible to my machine, and don't care about the optical drive (mobile music recording and production system, streaming large music samples from HUGE sample libraries).
    My unit is coming installed with the 500 Gb SSD.  Can I add both a 2nd SSD in the ultrabay (need a 9.5 mm "Serial Ultrabay Enhanced" caddy - know where to get one?) AND a third SSD in the mSATA slot?  I'm looking at the Samsung 850 Pro 1Tb SSD for the caddy and the Samsung 850 EVO 1TB mSATA SSD in the mSATA slot.
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    Moderator note: moved post to its own thread.  Edited subject to match content.  Was:  Re: W520 second SSD installation
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  • MBP multiple HD failures

    a friend has a MBP that is just over 2 years old and has encountered a 3rd HD failure. The first two had been repaired/replaced by Apple licensed repair.
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    The first two had been repaired/replaced by Apple licensed repair.
    What recourse does she have for repair?
    Apple has a 90 day warranty on all repairs.  Did your friend keep a record of her case numbers?  Your friend still under warranty?  Has Apple Care?
    Is it worth going back to Apple?
    It all depends on the above.  Another alternative is to call
    Apple Customer Relations (800) 767-2775.  Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.  Your friend needs to explain the situation to them as they have the power over Apple tech support.  Their decisions are based on a case by case situation.
    HTH

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