Multiple Syncs Required - Blackberry Desktop v7.1.0.41

This problem has been evident for a long time - since one of the v7 upgrades although was never a problem before that. At first it was not clear but it has been 100% reproducable for quite some time. The issue is regarding syncronization...
When Syncing (only do this via USB, if that matters) between BB Bold 9780 and Outlook not all items (speaking of organizer items here) are sync'd in a single "pass" (I'll call it). When a second sync "pass" is manually done immediately after the first there will be additional items to sync!! This should obviously not be the case. By the time a 3rd pass is done, usually there are no items remaining that are different.
What is this that a single "pass" will not fully sync? Any only in recent BB Desktop version?
(just in case - I do not consider it a 'solution' to always synce twice)

Hey Ahmedeldegwy,
Welcome to the BlackBerry® Support Community Forums.
Before running the BlackBerry® Desktop Software installer try installing Microsoft® Visual C++® 2008 SP1 first and then try doing the install.
The following article had a direct link to install Microsoft® Visual C++® 2008 SP1:
Wizard was interrupted before software could be completely installed
http://btsc.webapps.blackberry.com/btsc/KB25725
I hope this helps.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

Fatal error Message when i try to sync the blackberry desktop with my BB8900

Got a new BB8900 last week
fatal error Message alway appear when i try to sync my blackberry desktop
the local telco cant help been trying for 1 week
Blackberry desktop version 4.7
Blackberry version 4.6
cant sync so My BB got nothing on it now

Hi Marcusng and welcome to the Blackberry forums
Try this, uninstall the Blackberry Desktop Manager, reset the pc and download Blackberry Desktop Manager again from this link
http://na.blackberry.com/eng/services/desktop/
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Moving from missing sync to blackberry desktop on 8330

currently using missing sync on my curve 8330. just downloaded the blackberry desktop for mac software. is there anything i should know before switching over?

Hey bradg01,
Welcome to the BlackBerry Support Community Forums.
I can definitely help you out.
1. Make sure you have all previous synchronization programs removed before you install
BlackBerry® Desktop Software for Mac.
2. BlackBerry® Desktop Software for Mac does not support synchronization with iCloud.
3. What data will you be synchronizing and what programs do you use? (Entourage, Outlook, iCal, Mac Address Book)
Let me know if you have any more questions. I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Syncing with Blackberry Desktop Software

Hi, I just attempted syncing my contacts on my Blackberry with my MacBook for the first time, and it seems the "two way" sync only went one way and replaced all of my contacts on my BB with the ones on my Mac Address Book (which there where none of, so I currently have no contacts). If it's a two-way sync, where are the contacts from my Blackberry? Shouldn't they be on my computer somewhere? And if not, is there a way to recover them?
It would be nice if there was some warning that told me to back up my Blackberry contacts before allowing me to sync, which I assumed meant that the Blackberry contacts would be transferred over to my Mac as well. If my BB contacts are gone, that is incredibly frustrating and misleading.
Thanks for any help you can provide.

Hello adevries16
You made some backup your information with either BB9360 Desktop Manager as the Blackberry Protect
If you have a backup you can restore and retrieve your contacts and also all the information of your Blackberry.
Regards...
Kudos ** Do not forget to give those people who help and advise you regarding your questions ** Can
Accept as Solution to ** Comments **
@gutijose14
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

BlackBerry Desktop Software 2.0.0 not syncing ical properly

I just switched over from awful Missing Sync to BlackBerry Desktop Software 2.0.0. I believe I have tried every permutation to sync my iCal with no luck. Some events sync while others don't. I sync all calendars, I replace all events on device, I deinstall and reinstall the device and still the two don't propely sync.

Hello,
I would recommend having a look at KB21320-BlackBerry Desktop Manager does not detect a BlackBerry smartphone that is connected to a Mac computer when Open using Rosetta is enabled http://bbry.lv/fKWdBZ
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

My 8520 Curve wont connect with Blackberry desktop

Hello
when i connect my blackberry 8520 curve with my pc, then it does not connect with blackberry desktop
it just opens like a external hard drive and i can browse the folders and such but it wont sync with
blackberry desktop.
When i connect it it gives a usb error that the drivers are not installed succesfully
are there usb drivers for the blackberry 8520 curve ?
kind regards G.

Have you done a battery pull yet? If not, give that a shot.
Open desktop manager first, then try to connect the phone when it says "connect your device"
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Blackberry Desktop Manager for Mac does not recognize any Calendars for syncing

ive installed the blackberry desktop manager for my Macbook and hooked my phone up through the USB port when I started the program and when I go to the calendar section it says "There are no calendars available on this computer for syncing. Please launch a new iCal and create a new calendar". How do I fix this? I have a lot of information on my iCal that I want transferred over to my phone, but it won't recognize the calendar in the program. Help

I'll try to help...first you did not provide any pertinent information for troubleshooting: Mac OS, device, device OS...
Now before you do anything go to iCal>File>Export and create an iCal archive (JIC). The rest is dependent on the OS (as each store iCal data differently)...It is possible that your calendar file is not where it should be. Try cleaning system and user cache. Restarting your mac and repair permissions.
On the device side, what do you have as the default CICAL? You could try forget device in the DM or trash the user>username>application support>BlackBerryDesktop folder and start over.
Now do you have more than one calendar? In the DM how are you setting the sync? Two Way, All Calendars...to what calendar are you adding on the device? Under Advanced Settings are you selecting All events and are you Replacing all calendar events on the Blackberry device? Remember that even if you have multiple calendars in iCal they will sync as one in the BlackBerry.
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL

Sync Multiple Blackberries to one Desktop Manager

I have a Blackberry Tour for business (company provided phone) and I have a Curve 8330 that is my personal blackberry. Is there a way to use/sync multiple blackberries to one desktop manager and keep the sync info separate?
Thanks in advance!

Yes. The Desktop Manager automatically keeps each device separate. However, if your Desktop Manager is setup for Enterprise use, you may get a prompt when plugging in your personal device that asks if you want to switch devices. Just say no to that prompt. Then you can sync the personal device.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry Desktop Software will not Sync with Outlook

Hello,
I recently installed Blackberry Desktop Manager 7.1 for Windows on a PC and it will not allow me to sync with outlook calendar, memos and contacts. It will however sync windows Contacts, if I try to select the option to sync with calendar or memos it gives me an error that now compatible software can be found and to visit blackberry.com/desktop/docs. I am running Outlook 2010 32bit in Windows 7 with the latest Blackberry desktop software. I am not to familiar with Blackberry so any help would be greatly appreciated!

Well I believe I have figured out the answer to my own question, I ended up having to do a repair installation for Office 2010 and I was able to sync from outlook to the Blackberry.

I have accidently established two (2) iclouds accts. This is causing major problems. How do I delete one acct?? Also today I tried to sync my Blackberry 9930 with the BB Desktop software and I lost all my addresses on my BB phone

I lost all of my contacts on my Blackberry 9930 phone while trying to sync it with the Blackberry Desktop software since I upgrade from Mobile me to ICloud on my Mac book. It seems that the Desktop Software can't recognise ICloud contacts/Groups and my calendar will now not sync either. My husband has a Mac Pro and a Blackberry and is having the same problems.
I some how have two (2) icloud accounts. How can I delete one??? Please help!

You can't actually delete an iCloud account but you can remove it by signing out at System Preferences>iCloud if it is the promary account, or in Mail, Contacts & Calendars if the secondary, and then juste ignore it.
The Blackeberry can only sync with data held under 'On My Mac'. iCloud can only sync with data under 'iCloud'.
When you set up iCloud your calendars and contacts were moved to the iCloud server. If you want to use Blackberry you will have to move them back to 'On My Mac' and not sync with iCloud: it's one or the other.
To move calendars, follow the second set of numbered instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmovecalendars.html
To move contacts, File>Export as vCard when you have selected all your contacts, then delete the contacts under iCloud, make 'On My Mac' the default and reimport the vCard.

Blackberry Desktop Software Hangs Sync'ing w/Yahoo Address Book

Blackberry Desktop Software Hangs Sync'ing w/Yahoo Address Book. Calendar and Tasks work fine. There error info is
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: DesktopMgr.exe
Application Version: 5.0.1.28
Application Timestamp: 4afb05f9
Hang Signature: 77b9
Hang Type: 18432
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 431322e564ddf1b2d107192e4b32003b
Additional Hang Signature 2: 71fa
Additional Hang Signature 3: 1245183e49a281fbb1f4e734a2b947a1
Additional Hang Signature 4: 51ea
Additional Hang Signature 5: c407a332a4e592d58b24e44787bfe833
Additional Hang Signature 6: c7f1
Additional Hang Signature 7: 7f8491c82258e0be892f9c1d030bfd62

Hi gbslade,
Considering your issue only seems to be with contacts, I would suspect there may be a corrupt/invalid contact entry in your Yahoo account. My suggestion is to first setup a one-way synchronization from the BlackBerry to Yahoo, then do the opposite. This should indicate where the issue is originating.
As well, check your Yahoo address book for any blank or incomplete contacts. Contacts that are missing a first name, last name and company name cannot be synchronized to the BlackBerry and could potentially cause hang-ups or a failed synchronization. A contact must have at least one of those three fields filled out.
Thanks!
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Sync problem with Blackberry Desktop Software for Mac

Can someone help. I have synchronization problem with my contact in the Outlook for Mac using blackberry desktop software for mac. Seems all details in my blackberry handheld contact got synchronized, but not email addresses (so all names, jobs, companies, work phone, mobile - all got synchronized, but not email addresses). All data is in my handheld. I wish I could just "replace" (not merge/sync) outlook contact with all contact in the handheld but seems there is no option to do that. Let me know please if someone has similar experience and has found out solution. Thanks!

Can someone help. I have synchronization problem with my contact in the Outlook for Mac using blackberry desktop software for mac. Seems all details in my blackberry handheld contact got synchronized, but not email addresses (so all names, jobs, companies, work phone, mobile - all got synchronized, but not email addresses). All data is in my handheld. I wish I could just "replace" (not merge/sync) outlook contact with all contact in the handheld but seems there is no option to do that. Let me know please if someone has similar experience and has found out solution. Thanks!

160GB Classic Requires Multiple Syncs

My iPod seems to require multiple syncs, and I haven't the foggiest as to why. Here's the lowdown:
1) I recently completed a mass re-encoding of my music collection.
2) I restored my iPod in iTunes (in OS X).
3) After the restore, it automatically started syncing my library (just shy of 28000 songs).
4) Syncing completed. I unplugged and went about my day.
5) After modifying the album art of 2 albums (with about 12 songs each), I plugged my iPod in to ensure it was kept up-to-date.
6) The iPod (or possibly iTunes) decided to delete 519 of its songs and re-sync them.
This happens without me modifying any of the songs themselves. Sometimes it decides to just "arbitrarily" delete and re-sync ~3000 songs--this is extremely irritating when I'm just looking to add the one album I've added to my library and I have to leave in 5 minutes for work.
I don't get why those extra songs required syncing, and this wasn't the first time this happened. I figured the restore that I did would fix the earlier problem.
I realise that I could just manually manage... but sometimes it's tough keeping track of the modifications when a library is as large as mine.

Hi Areolex,
I work for Dr Pod, an iPod repair company.
It sounds like your hard drive is dying. Sadly, no software can fix this - the hard drive would require replacing. Are you in the UK? This would usually cost around £100 for a new drive, which my company could do for you. As your iPod is 19 months old, it is out of warranty, and Apple would charge you for any repairs. If you are near an Apple Store, you could always take it and see if a Genius would be willing to repair for you. You need to book an appointment for this.
In short, the iPod needs a new hard drive, which is a hardware issue.
I hope that I have helped. Please get back to me if you need any more assistance,
Mark Sweeney
Dr Pod Founder

Error when trying to configure sync between Outlook 2003 and Blackberry Desktop Software 4.6

I am unable to configure the Blackberry Desktop Software (version 4.6) to sync with my Outlook 2003. I used to have an older version of the desktop software and it worked just fine. I got a new phone and updated the software and am unable to configure the sync. I get the following message when I try to configure it: "Runtime Error: folder is no longer part of the system data source or the folder could not be found."
Please help. I need these to sync.

HI and Welcome to the Forums!
I suggest trying a clean DTM uninstall:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
followed by reinstalling from scratch. You should be able to go to the latest v5.0 with Outlook 2003...it's available here:
http://na.blackberry.com/eng/services/desktop/#tab_tab_overview
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Desktop Software doesn't recognize my .rem files on my SD media card. Cannot sync them to my Mac.

Hi,
I'm experiencing this problem where Blackberry Desktop Software for Mac 2.3.0 (build 12) doesn't recognize my .rem files (video and photo) on my SD media card (the Desktop Software app does show that file space on the media card is being used). Therefore, these files cannot be synced, decrypted, and viewed on my computer. I can see them on phone. I do have mass storage mode turned on and I can see the .rem files in the video and photo folders when my phone is connected to my computer. I can copy them to my Mac but since they aren't decrypted, I cannot view them.
I'm going to buy a new phone and I need to get these files off my current phone. I have a Tour 9630 with BB OS 5.0 bundle 1600.
I've tried backing up, reformatting the media card, wiping, and restoring but nothing has worked.
Is there any kind of utility that will let me decrypt the files on my computer? Should I try Blackberry Desktop Software for Windows?
I'm hoping someone can provide some suggestions? Thanks in advance.

Hey jack_clarke,
Welcome to the BlackBerry Support Community Forums.
Make sure mass storage mode is enabled on the BlackBerry: www.blackberry.com/btsc/KB13564
If this is disabled you won't be able to access your media card from the computer.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Multiple Syncs Required - Blackberry Desktop v7.1.0.41

Similar Messages

Maybe you are looking for