Multiple Thinkvantage Software Applications Malfunctioning

Hello Lenovo Community,
I have a Thinkpad W510 running on Windows 7 (4391-A72).
Just only a few days ago, I booted up my computer from a shut down state to find out that Power Manager has malfunctioned, with the following symptoms:
-Optical Drive no longer powers down on its own
-Battery Gauge in the Windows 7 Taskbar does not display anything, just a grey bar as if no battery is plugged in, even when I plug in a battery. No battery percentages or remaining times are displayed in the taskbar either.
-When the Power Manager is opened, and the battery page is selected, the text box which is supposed to display the following message:
"The battery is in a good condition.
135 W AC adapter is attached. (only if the adapter is plugged in)"
does not display at all. Also, the battery percentage does not update or refresh from time to time when the battery charge percentage changes.
I was thinking that it might have something to do with the Lenovo Power Management Driver, so I uninstalled it using the Control Panel, and I reinstalled from the Lenovo Website, but this does not solve the problem. I want to uninstall Power Manager but there is no option to do so! This program isn't listed under "Programs and Features"...
Reinstalling power manager from the Lenovo Website also fails to solve this issue.
Ironically, I figured that this might not be a Power Management Driver problem, because of the following result (I could still be wrong, please correct me if that is the case)
-System continues to obey the standby and hibernation timers set through Power Manager.
-Microphone Mute is still working.
Also, the problem is not just with Power Manager, I also have an issue with The Thinkvantage System Update software. When I ran it to try to fetch a new update for Power Manager, upon fetching new updates the progress stops at 9% to display the following error:
"Could not gather user information."
System update then closed on me.
Having encountered this problem before, I went to download a fresh copy from the Lenovo Website and performed a clean reinstallation. During uninstallation I was prompted to remove files then could not be safely deleted by the installer and I acceded to this request.
Unfortunately, reinstalling the program made it worse. Now when I try to start system update, the following error message pops up:
"System update could not start properly."
And then it closes on me.
I am not sure if this caused by the new layout of the Lenovo Download Website, as it no longer differentiates its systems by series and sub-model number, which enhanced the specificity of the kind of firmware, drivers and applications that I was getting. I might be getting incompatible versions of software or drivers... so I don't know.
I used to be able to solve the Thinkvantage System Update issue previously, but that was merely because there was an upgrade of the System Update version available. Now, obviously there isn't. Is there going to be a new version of Thinkvantage System Update to replace the older version?
I am really sorry for this lengthy post but it is by far extensive and verbose. It should be enough for someone to provide some start to a solution. Is something wrong with my fdiagnosis or is it another pertinent issue?
If you guys need any additional information, feel free to say so
-it_geek.
Solved!
Go to Solution.

Dear sclexman,
Thanks for your reply.
I will try to answer each of your queries:
Did you make any changes on your system, prior to these new issues (power manager and system update)?
-Hardware: NO
-Software & Drivers: YES, minor Windows Security Updates for July and August 2014. Bluetooth driver update installed using an offline package downloaded directly from Lenovo's website. Windows Non-Unicode Setting changed from English (Singapore) -> Japan (Japanese) (I am running some Japanese applications which require them.)
Try to uninstall SU via control panel, program and features.
-Re-tried this multiple times with the same error. Changed the system non-unicode setting back to English Singapore but this did not work either.
NOTE the installed version. Is is really 5.06?
-Yes, control panel reports the installed version as 5.06.0016.
Download Su 5.06.16 from the website. DO NOT LET IT self update.
-The installer strictly originated from the Lenovo Singapore Drivers and Support Site, nowhere else. Furthermore, the installer never got to self-update, because it already halted at "System Update could not start properly."
Make sure you have netframework 4.0 and above installed (4.5.1 is current)..
-.NET framework 4.5.1 has always been there, I occasionally do developer work which requires .NET Framework 4.5.1 to be present.
Visual C ++2012 x86 and x64 will also solve some issues (get from microsoft.com).
-I will get this Microsoft and I will see if it works.
If SU will not install/uninstall:
http://support.microsoft.com/mats/program_install_and_uninstall
-The installation had no problems, EXCEPT that when I uninstall, I will be told by the installer that the installer could not delete some files, and prompts me for a brute-force deletion. I allow it to do so.
During each step, check the MSI return code at the bottom of the install log"
C\users\*yourid\appdata\local\temp
==
If su gets installed ok, run su. If you get a error screen, we will have to look in some logs buried inside SU folders.
-No need. I have configured Group Policy to provide installation-end access to the Windows Installer Log when the installation is finished. I will post the log within the next few days (as I am busy and cannot attend to this matter now) and let you know the diagnostic.
Thank you very much for working on this issue with me, and I really need the support.
-it_geek.

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