Multiple times payment for one subscription

Hi, i am holding one subscription and tried to get new subscription to same country and same subscription before the 1st subscription completed.when i tried to do payment through skrill  i got an error msg  "payment was unsucessful  please retry" so i tried 2 more times same error msg came but when i went to purchase option i saw 3 times payment was done and the status was sucessful .when i saw in home page it is showing only one subscription which is old one and no free mins added.i tried to contact customer care for refurnd but after searching 3-4 hrs i came to know there is no online support.please help me to cancil my 3 new subscriptions and get refund.

I'm being charged twice every month for a one subsciption!!Unable to contact Skype by 'phone and they are un contactable through the email system; I waited over 3 hours for "an advisor!!" I'm still waiting!! an immediate email!!!!Yet if the payment wasn't made, I would get an immediate email!!The system is annoying to say the least and the customer service, non-excitent!! 

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