Multiple Users Can't Access Time Capsule Data

My wife and I have two separate Apple MacBooks that share a Time Capsule. We have different account names on these respective computers. I initially set up my Time Capsule and created folders that I can access from Finder.app when I connect over our wireless network. In Airport Utility.app, under the "Disks" tab, I set up the shared disks "with device password", so that she and I can mutually access all the data on the Time Capsule. However, when I try to access it from her computer, I click on the Time Capsule in Finder.app and get this dumb Sharepoint icon--a total dead end. I created another account on her computer with the same name as the account on my own computer, and from that account, I'm able to access all of the data on the Time Capsule. This therefore seems to be a permissions issue, but I've checked all of the files and folders on the Time Capsule and ensured that they all have "everyone read & write" access, so there should be no restrictions on access to this data.
Why are the volumes on my Time Capsule sensitive to the user accessing them? How do I set up data repositories on the Time Capsule that can be accessible to all users on my network? I'm out of ideas.

Are both computers actually running Mavericks??
This is very typical Yosemite problem.
For some reason which I don't yet understand Yosemite is horrible at handling network drives.
dumb Sharepoint icon
Sharepoint is a dlink app?? If you have ever had some app loaded that uses a different product to apple then it can mess your access.
WD share stuff seems to be the worst and causes no end of problems.
What you are seeing btw is the TC is not a NAS.. you are trying to use it as one.. but it isn't.

Similar Messages

  • After upgrading to Lion I can't access time capsule pre lion.

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  • Can I access time capsule file without using imac

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  • Problems accessing time capsule data "The operation can't be completed because the original [...]"

    So as my title would suggest, I'm having time capsule issues.
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    2) I want to use time capsule as a backup drive.
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    Any suggestions?
    Regards

    If you don't have applecare you will need to pay if you want the genuine article but your problem is familiar and Apple support is likely to say your the first person they have ever heard of with this problem.. even when every second post here refers to it.
    Here is my standard list. Work through it and tell me if you succeed.
    The cause is Yosemite btw.
    A factory reset of the TC is the start.. it is required so you can find it again.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
    Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    This user has had success and a few others as well.
    RáNdÓm GéÉzÁ
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • MacBook Air 11" can't access Time Capsule Disk

    Hi:
    I have two Minis, a MPB 13" and a MBA 11" connected to my Time Capsule. My MBP and the two Minis can access the Time Capsule disk with no problem. It's a different story for the MBA.
    From the MBA, I can see my Time Capsule in Finder (Bonjour) and I can click on it, however the disk never appears. Clicking "connect as" doesn't do anything either. From Finder if I go "connect to server" and I type the IP address of my Time Capsule it connects without problems, but it won't connect with its name.
    I am able to connect the disk on my other Macs from the MBA via Bonjour, just not the Time Capsule. As mentionned earlier, the Time Capsule disk is available from my other Macs and even from Windows.
    I rebooted a few times and confirmed that the username/password are properly saved in the keychain of my MBA.
    Any idea how to fix this?
    Thanks!

    Are your other Macs connected via Wifi or ethernet? It sounds like some sort of network configuration issue. If they are connected via Wifi then I'd make sure the MBA has the same settings for it's network. Alternately I'd get rid of the keychain entry on the MBA and re-enter it to make sure it's correct. As a last resort I'd restart the Time Capsule and see if it makes a difference. I'm connecting a MBA to a Time Capsule so it should work.

  • Time machine can not access time capsule after upgrade from snow leopard to mountain lion

    Two days ago I upgraded my 2009 17" MBP from Snow Leopard to Mountain Lion. That evening my time capsule/time machine combination worked fine and did an incremental backup of about 12 gigabyte. Yesterday - only one day later - the time machine backup did not work anymore.
    It appears that the system can not find the time capsule - even though it shows the remaining free space on the time capsule (so it did find it after all).
    The message is always the same:
    Time Machine can not complete the backup "Time Capsule"
    The image of the backup volume "/Volumes/Data/Pauls MacBookPro.sparsebundle" is not accessable (Error -1).
    I also can not delete the backup image on the time capsule since it is read-only. And I do not want to format the time caspsule yet since my wife's MBAir is also using the same time casule.
    I tried out all kinds of suggestions (hard and soft resetting both the MBP and the TC, entering the password again, setting the TC up again) all to no avail. No backup is possible anymore.

    Mr. Zooot wrote:
    Time Machine can not complete the backup "Time Capsule"
    The image of the backup volume "/Volumes/Data/Pauls MacBookPro.sparsebundle" is not accessable (Error -1).
    I also can not delete the backup image on the time capsule since it is read-only.
    Sounds like you got this message earlier:
    If so, see #C13 in Time Machine - Troubleshooting.
    Offhand, I don't recall anyone not being able to delete one via the Finder (but most were only backing-up one Mac, so just erased the disk).
    You may have to wait for that message to appear again (24 hours later), or you might try holding Alt/Option with the TM icon in the menubar, and select Verify Backups if it will let you.

  • Can I copy time capsule data and use new external HD

    Hi All-
    I've been scouring the net and cant seem to find an answer. Hopefully someone here can help.
    I have a Time Capsule that is nearly filled. It is giving me error messages each night it tries to backup saying that there is too much on my computer to backup.
    So, I went out and bought a 4TB Western Digital external drive. I want to copy all the data from the time capsule onto the new hard drive (so I dont loose any of my older backups) and then have the time capsule use that same WD drive as my new backup.
    I have seen there are ways to copy from time machine drives to new drives, but I was under the impression time machine uses a different kind of backup method than a time capsule. Is that true? Can someone point me to a place that explains how exactly I would copy the drive in the time capsule... (I understand I need to use Disk Util, but I cant get the TC drive to show up in that program)...
    Also, is there a way to instruct time capsule to stop using its own internal drive and use the drive connected to its USB for the backups? I think Apple's answer is no, but I dont know if thats really the case or not...
    Thanks much-
    Daber

    David Bertman wrote:
    The backup was via an ethernet cable from the mac to the TC. (I also have it set up to run via wifi. Would that affect things?) Would there be different symptoms if the backup had stalled midway through?
    Just trying to rule out a bad WIFI connection, and it will be much faster via Ethernet.
    I didnt repair the backups first (I'm not really sure how to do that --- is it through disk utils and repair permissions like a normal drive?) I get nervous messing around with the "Backups.backupdb" files so I generally leave them alone.
    Close. It's +*repair disk+*, not permissions. See #A5 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum), for a brief explanation and instructions.
    If the backups on the TC were corrupted, that would have been copied to the external HD, potentially causing Time Machine to start a new set.
    But, I did enter time machine and saw that the old backups were there (and when I did your other suggestion of going to the browse option, it now shows two identically named backups -- one from the original TV and one from the new 4tb drive. But when I enter each they are separate backups -- the original one with the older backups and the new one with the single 1 day backup.
    That confirms it -- for whatever reason, Time Machine started a new set.
    You asked if there were two sparce bundles... I dont see any sparce bundles. I'm ONLY seeing the "backup.backups" folders when I mount the drives... Should I be seeing sparce bundles? Could that be an issue?
    The Backups.backupdb folder should be inside a sparse bundle named the same as your computer. All backups done over a network (via Ethernet or WIFI) are done that way; those done to a locally-connected drive have that folder at the top level of the drive.
    If you look at the external HD via the Finder, you'll see them; if you then double-click either, it will mount, and you can see the Backups.backupdb folder inside it. And you're right; be +*very careful+* not to move, change, or delete anything there.
    I'd suggest this: Turn Time Machine off, and use Airport Utility to disconnect the external from the TC (start Airport Utility, click +Manual Setup,+ then Disks in the toolbar, then +Disconnect all Users.+ Each user will then get a message).
    Then connect the external directly to your Mac. Repair the old sparse bundle, per #A5 (it will take a long time, but be much faster this way). If it has errors that Disk Utility can't fix, see the pink box in #A5.
    If there are no problems, or they're fixed, delete the new sparse bundle via the Finder. That may take a while. Then eject the disk, reconnect it to the Time Capsule, and do a "full reset" per #A4 in Troubleshooting. Then re-select the external as your TM volume, and start a backup. Open the external disk via the Finder; if Time Machine again creates a new sparse bundle, you're pretty much stuck with it making a separate set of backups.

  • How do I access time capsule data with windows 7

    My computer hard drive crashed and was recently replaced and a fresh new install of Windows 7 was done.  Also my service provider has change and I no longer use the airport as my wireless router.  I have all my data on the time capsule however I am unable to access it.  I tried downloading airport utility for windows but its not detecting my time capsule.  I am connecting the time capsule to my computer using the usb cable.  Any suggestions?

    I am connecting the time capsule to my computer using the usb cable.  Any suggestions?
    That is not a valid method of connecting.. the TC is a network device.. you cannot use USB to it.
    Plug it in by ethernet or use wireless.. either way it should be accessible by the airport utility.

  • Can I share the files on the time capsule for all of the macs on my network and can I access time capsule from my laptop while out of town?

    I have a iMac desktop and a macbook pro.  If I purchase a time capsule, can I use it as the central location for my files for both computers?  Can I access the files on the time capsule from my macbook pro when I am out of town?

    Yes, with some provisos.. it is designed as primarily a backup location for Time Machine.
    Look at Pondini who has a great deal of info in his KB of all things Time Machine .. as well as Time Capsule.
    Q3 here. http://pondini.org/TM/Time_Capsule.html
    Remote access is via BTMM and iCloud.. just look it up.
    But the TC must be the main router in the network for it to work.

  • Back To My Mac: Can access Mac, can't access Time Capsule

    I have a Time Capsule and also a Macbook Air behind an ATT modem/router. I have enabled Back To My Mac on both. I also clicked Enable File Sharing and set a password. From a friend's house, I can log in to MobileMe and see both the Mac and the Time Capsule in my Finder. Here's the problem: I can then connect to my Mac's disk and browse files, but I can't connect to the TC disk at all, it just says "Connection Failed". I don't know if the router supports uPNP or NAT-PMP, and I don't have the ability to set up port forwarding, so maybe I'm out of luck. I guess what confuses me is that I can get to my Mac, so I would assume the same protocols are in use to get to the Time Capsule. Any thoughts on what I might have done wrong? Thanks for the help.
    -ts-

    I can even use Airport Utility to configure the remote Time Capsule, but I can't seem to access the disk on it for a remote Time Machine backup. I've Googled and Binged and can't seem to find any reason why this wouldn't work. Anyone?
    Thanks,
    -ts-

  • Can see, but can't access Time Capsule

    I just installed the Time Capsule. Wi-Fi works. I can't figure out how to access the time capsule hard drive from the desktop that is wired to Time Capsule. I can see it in the work group, but it will not access it. I disabled the firewall and it didn't help. I have laptops connected throught Wi-Fi, but I can't figure out how to make them "see" the Time Capsule either.
    THANKS!!

    Do you have a computer plugged in by ethernet? If not do so.. press and hold the reset for 10sec if you still have no access.
    You may even need to remove it completely from the network.. plug directly into a computer with no other connection.
    Once you have access take the firmware back to 7.5.2 as the later versions are specifically for Lion and do nothing but add bugs for every OS.
    Then the following need fixing.
    1. All names are wrong for SMB.. change to short no spaces no special characters.
    2. Fix and lock the wireless. Use channels 1, 6, 11 in turn.
    3. Set a separate name for 5ghz.
    4. Use wpa2 private security.. set passkey as above.. no spaces pure alphanumeric 8-12 characters.

  • Migration assistant can't access Time capsule back up

    Hello,
    my old Macbook pro died yesterday and I bought a new one. I am trying to migrate all my files from a Time Capsule/Time Machine back up using the migration assistant. However it does not work: I get the message
    "The back up cannot be opened. Make sure that all of your network devices are connected and turned on. It appears that this backup is already in use.  Make sure the backup is not currently mounted by another machine and try again."
    I can connect of course to my Time Capsule, and see the sparsebundle file.
    What should I do?
    I am always on Leopard both on the old and the new Macs.
    Thanks!

    So far I have made an improvement: I have managed to unmount all users using the Airport utility, and now it seems the Migration assistant would be working...
    More news soon.
    Thanks

  • Can you access time capsule remotely?

    I am currently at work and would like to access backed up files from time capsule, didn't know if this is possible.

    Yes, you can on a Mac as the TC is only able to present AFP access to the internet.
    There is a number of methods to set this up but since Apple is shutting mobileme the easy method has finished.
    Follow the info in this thread.. starting with the post at the bottom.
    https://discussions.apple.com/thread/2792797?tstart=0
    That is valid for TC if it is set as the router in the network, and takes the public ip on its wan interface.
    If the TC is behind another router, you will need to open tcp and udp on port 548 to get access.
    It is relatively simple to do.. but I am fairly sure this is not secure.. even if you put a decent password on the disk, which indeed you should do, it is open to man in the middle type attack. If the content on the TC is not an issue.. then you can live with the risk, but if you would prefer not to have people get access, I would say this is the wrong way and you should use a vpn router, and bridge the TC.
    You will need to check that your workplace allows access as many work places will consider what you are doing is a risk as well.

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