Multiple users, same color in Word 2013 document
A document that was uploaded to a content management system, downloaded and worked on by other users who exchanged the document via e-mail, then uploaded again, had the same color for two users after being downloaded once more. The two users still had the
same color after I shut everything down and logged back in again. All other users (there were about six in all) had individual colors.
How can I fix this problem, so that each user has a separate color--not just four users having separate colors and two users sharing a color? There certainly were colors that were not in use in the document (green, yellow, silver, etc.).
Because the document resided in a content management system, I was referred to this forum instead of the more general Word 2013 forum. Any help would be very much appreciated!
Hi,
I'm not sure what color it is in your post, font color or else?
Please also explain the user's process to handle the document, if possible, step by step, so that I can have a better understanding.
Regards,
Melon Chen
TechNet Community Support
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I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?
Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra -
Removing Ink from Word 2013 document
Hi there
I have a word 2013 document with ink markings on it and I am finding it difficult to delete or remove them. I do not have a tablet or stylus, and am finding it impossible to remove these stubborn ink markings. Any help would be appreciated, I have already
tried creating a "delete all ink" macro per an often cited YouTube tutorial, with no luck.Hi,
Ink for Word is an addon to Microsoft Word that brings enhanced annotation support to Word documents.
Have you tried the option of Reject All Changes and Stop Tracking under REVIEW tab?
On the Review tab, in the Tracking group, click the arrow next to
Show Markup, select Ink. Then in Changes
group, click Reject All Changes and Stop Tracking or Accept All Changes and Stop Tracking in
Accept and Reject list.
Please have a try and feel free to post back.
Thanks,
Ethan Hua CHN
TechNet Community Support -
Hi,
I have a Word 2013 document that I want to open in Word 2010. The problem is this document has a repeating section content control and if I open it in Word 2010, the content control is removed so the data won't be seen. Is there any way programmatically
to save the document in Word 2010 compatible mode? So that I can open in both Word 2013 and 2010. By the way, I'm using C# and OpenXML for this.
Thanks.Hi,
Based on my tested, I created a "Rich Text" content control in Word 2013, and it'll works fine in Word 2010.
As far as I know, in Word 2013, content controls provide three key improvements: improved visualization, support for XML Mapping for Rich Text content controls, and a new content control for repeating content.
Please see the article "What's new with content controls in Word 2013" it may be helpful to you.
If you have any further question about coding/programing, please post your question to MSDN forum.
http://social.msdn.microsoft.com/Forums/en-US/home?forum=worddev&filter=alltypes&sort=lastpostdesc
Regards,
George Zhao
TechNet Community Support -
How to repair a corrupted word 2013 document?
Yesterday I was working on a very important Microsoft Word (2013) document, when it suddenly crashed. Upon trying to reopen the file Word said: “The
file is corrupted and cannot be opened”. I have tried all of the other methods of restoring it, such as opening it in a different program, or opening it and choosing "open and repair" in MS Word.When a Word document file is corrupted, then you can try several methods to recover it:
1. First of all, you can try the recovery function integrated with Microsoft Word, as follows:
1) On the File menu, click Open.
2) In the Look in list, click the drive, folder, or Internet location that contains the file that you want to open.
3) In the folder list, locate and open the folder that contains the file.
4) Select the file that you want to recover.
5) Click the arrow next to the Open button, and then click Open and Repair.
You may find more information about this at:
http://office.microsoft.com/en-us/word-help/recover-the-text-from-a-damaged-document-HP005189610.aspx (for Word 2003)
http://support.microsoft.com/kb/893672/en-us (for Word 2007/2010/2013)
2. Second, since Word 2003, it provides a "Document Recovery" or "AutoRecover" mechanism so that when Word is shutdown abnormally, the Word file being edited will be recovered when Word is launched next time, which makes the file recovery possible.
See below:
http://support.microsoft.com/kb/316951/
http://support.microsoft.com/kb/827099/
http://office.microsoft.com/en-us/word-help/do-you-want-to-view-recovered-files-again-HA010354297.aspx
http://office.microsoft.com/en-us/word-help/automatically-save-and-recover-office-files-HP010140729.aspx
http://office.microsoft.com/en-us/word-help/recover-your-office-files-HP010354299.aspx
http://office.microsoft.com/en-us/word-help/use-the-document-recovery-task-pane-to-recover-files-HP003078411.aspx
http://office.microsoft.com/en-gb/word-help/use-the-document-recovery-task-pane-to-recover-your-files-HP010140613.aspx
for more detailed information.
3. If 1 and 2 does not work, then you may try third-party tools such as DataNumen Word Repair at
http://www.datanumen.com/word-repair/
It provides a free demo version so that you can try to see if the data you want can be recovered or not.
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Microsoft Word 2013 Documents open as full version documents on two computers sporadically
Hello,
We have a customer site with a perplexing problem that occurs very sporadically.
Our customer has a large word document called “Green Book” that tracks all customer jobs, new, pending and completed in a large tabled document that can sometimes span up to 300 pages. Yes we are aware we probably should convince the customer to run an Access
database but have not had the expertise in-house to date to date to do this but that is off the scope of this topic for now….
The problem that is driving our customer (and us) nuts is that user A will open Green book quite happily, user B will turn up to work some 3 hours later and get a full read / write version of the document. If user B opens up the document immediately or within
a few minutes of user A the document will predicably come up with a “this document is in use by user xx” and give the end user an option to open the document as read only which would be fine if only this would work that way every time. Having a second
user open Green book inadvertently as read / write creates pandemonium when two users have conflicting edits to the document as they both think they have the original.
Every time our techs have been onsite we’ve been unable actually reproduce the problem for ourselves mainly because we seldom get three spare hours to wait and the office is flat out during business hours with end users reluctant to spare their machines
at the best of times…
The problem extends only to this file, no connectivity problems to other files, email or internet surfing have ever been reported so can only assume the core network is solid.
In a nutshell here is a summary of our customer’s network configuration that was part of a network upgrade done at the beginning of May this year:
N.B. all hardware (BIOS / firmware), operating systems and software has all been patched up to the latest possible versions both on desktop and server level.
HP Proliant ML350 Gen8 Server – 48 GB RAM, 2 TB RAID 10 10K SAS drives on a smart Array P400i
HP server runs Microsoft HyperV 2012 R2 (latest updates applied) and runs two guest OS:
SBS 2011 Server (32 GB RAM) that acts as File Server (that originally shared Green Book) / Exchange server
Windows Server 2012 R2 – RDS / Terminal Server (12 GB RAM) (this server now shares Green book)
Trend Micro Worry Free Advanced Version 9.0 in use with real time scan disabled on servers but enabled on desktops.
New late model HP Procurve Gigabit switch installed.
Desktop Computers are HP EliteDesk 8300 Computers running Windows 8.1 Pro / Office 2013 Home and Business on 4 GB RAM.
In a nutshell here is a summary of the troubleshooting steps / workarounds all unsuccessfully attempted to date:
Ensured Green Book from is saved in latest DOCX format not legacy .DOC format
Turned off server auto-disconnect (done on server not workstations) after 15 minutes feature on Windows server to rule out disconnected sessions giving User B’s computer a false impression it is the only user with access to Green Book
http:// Support.microsoft. com/kb/297684
With above setting in effect I’ve instructed an end user to leave a document open for over an hour and do a
net files command on the SBS file server to confirm that user A still had a session lock on that file (which they did) to rule out a disconnect giving user B’s computer a false impression it had an exclusive access lock on the file.
Opportunistic locking on server has been disabled.
Setup a dedicated server with a connection limit of one user at a time to each of these “sensitive files”. Quickly abandoned this as it was more trouble than it was worth getting user to close Word to release file lock despite document being closed.
Moving Green book from SBS server to a shared folder on Windows 2012 R2 terminal server (no auto disconnect parameter set). Still has the same problem!
In desperation I’ve setup remote desktops for all affected users and put shortcuts on desktop a local C drive copy of Green book. Because it looks different to their desktop and Word is slow anyway users objected and I was forced to allow end users again
to open green book again from their individual servers.
What did the customer run before and what were the issues with Green Book?
Customer ran a Dell PowerEdge T300 Server with 8 GB of RAM and 600 GB mirrored SATA drives on SBS 2008 and Dell workstations running Windows XP SP3 / Office 2007.
Green Book was always slow because of Word being very slow with 300 + pages of tabled information.
No file sharing / locking issue as reported above was ever reported.
If anyone can share any experiences on this or shed any light on the problem we would be eternally grateful…I quoted this from your cross-post, by MVP Paul Edstein.
"Your description suggests a network problem, with the
networking software losing track of the fact the file is already
open.
That said, you might find it useful to store documents intended for
shared editing in a OneDrive folder. This is designed to allow two or more
people can edit a word document concurrently.
Once you have OneDrive
operational, click OneDrive in the header of a SharePoint or Office 365 site,
then click the ellipsis (…) to the right of the entry. Then click ‘Share’ and
invite the other user to view or edit the document, and click ‘Share’ once more.
To add to the list of people already sharing a document, click the ‘Shared with’
icon in the ‘Sharing’ column and invite the additional person to view or edit
the document, and click ‘Share’ once more.
When someone invites you to
share a document, you’ll typically receive an email notification with a link to
the document. Clicking the link opens the document. If you have edit permission,
your changes are automatically saved.
For more info, see:
http://office.microsoft.com/en-us/sh...102772333.aspx " -
Changing Selection Color in Word 2013
When working with Word 2013, when I want to select a word or sentence, anything really, I often have trouble seeing exactly what I am selecting. I think this is because the page is, of course white, but the selection is only a very light grey.
To be clear, I am not talking about highlighting, that is a different feature. When I select text in the box I am writing in now, for example, the text is highlighted in blue and the text turns white. In Word, however, the text remains black and
the highlight is a light grey. Even in changing my brightness settings, it remains almost impossible to see. Is there a way to change the color of the selection?Hi,
Thanks for your post. Unfortunately, the text selection color cannot be changed currently.
I have collected the information and submitted it through our internal channel, you can also submit a Feature Request by yourself via Microsoft Support
(Please note that no charges will apply but you might need to supply credit card information to get it registered):
http://support.microsoft.com/select/default.aspx?target=assistance
Our developers strive to capture Microsoft users' ideas and are working hard to create a more powerful and easy-to-use product.
Thanks,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Multiple users, same login/account?
Hi,
Is it possible for multiple users in a department to use the same Contribute account login to edit their webpages, or will this cause problems with lockfiles or versioning or anything else?
Thanks in advance.
ScotchHi Scotch,
It is possible for multiple users to use the same connection key/login credentials in multiple machines to edit their webpages using Contribute.
If some page is placed in edit mode, Contribute will show an info bar for the same
If you are an admin it will show the info bar saying
Please revert back for any more clarifications. -
How can I set up iPhoto so multiple users from my iMac can access the same pictures/data/images?
I think right now, everybody will have their own set of images. I want all of the users to use the same set of images.You question is not clear - does this help? http://support.apple.com/kb/HT1198
If so the first solution on an external drive works best
But note that iPhoto is not a multi-user system
LN -
Hi;
Can someone (actually 5 someone's) please post a sample docx file where it has just a line of text in Arabic, Chinese, Hebrew, Japanese, or Korean and is created in Word 2013 where Windows & Word are both the local version for Arabic, Chinese, Hebrew,
Japanese, & Korean.
Please don't set any formatting. Have it be the default font, style, etc. I want to get what Word uses as the default for all settings for each language. For Chinese, if possible, one from PRC and one from Taiwan.
Thank you - dave
Who will win
The Windward International Collegiate Programming Championships?Hi,
Due to the limitation of my resources here, currently I'm not able to do the same with other languages, I really apologize if I brought you any inconvenience.
As I mentioned in another post, the default fonts depend upon the version of Office, they change in different versions:
http://social.technet.microsoft.com/Forums/en-US/f4615e44-8804-4ba4-bab7-1e76513e2d15/what-is-the-default-font-for-cjk-bidi?forum=word
The results I got about Simplified Chinese and Traditional Chinese were from Office 2013, Windows 8.1, both local versions.
Actually the default font can be set easily, I hope this can be a little helpful:
http://support.microsoft.com/kb/291291
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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RoboHelp 9 not generating Word 2013 document
I am trying to generate a Word document (Word 2013) from RH9. It goes through the generation process and just before it would normally offer to view the result (the Word document) the following message appears:
'A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer'
Any ideas greatly appreciated.That will be because you are not using a supported version.
Rh11 is the only version that supports 2013. You may find that if you right click the print layout and select properties, then you will be able to generate but no other way will work. You will not be able to import Word documents.
You can have both 2010 and 2013 installed if you have the licences. Just run 2010 before using it with Rh.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Multiple users same account different roles
Hi,
How could I do this in thunderbird?
There is only one email account. Under the only one email account, there is a manager who have all the privileges. There are some users accounts who can only read and reply emails. Users accounts can't delete any messages.
Thanks,
JamesHi Scotch,
It is possible for multiple users to use the same connection key/login credentials in multiple machines to edit their webpages using Contribute.
If some page is placed in edit mode, Contribute will show an info bar for the same
If you are an admin it will show the info bar saying
Please revert back for any more clarifications. -
Search text in Excel table in a Word 2013 document
Hello,
someone would be there if there is a file content search tool on Windows (such as Google search or DocFetcher ..)
that would return a string in an Excel table itself contained in a word document 2013.
This worked with such DocFetcher with old office version. But since 2013 dox Office Word and Excel xlsx had to change and it no longer works.
thank you in advance
greetings.
JLucHi Jlcapel,
Thanks for posting in MSDN forum.
This forum is for develoers discussing developing issues about
apps for Office.
If you want to a tool that supports content searching, I suggest that you search it on the internet.
>>This worked with such DocFetcher with old office version. But since 2013 dox Office Word and Excel xlsx had to change and it no longer works.<<
If you have issues about using DocFetcher, I suggest that you contact the verdor of it to get more effective response.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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I'm new to VBA and need to better understand the syntax for identifying, accessing control "value" and setting the value from a user form.
My task is this, I have a word document containing the new Content Controls. I need to be able to access each individual control to initialize a UserForm control. I then need to update the "values of the controls on exiting the UserForm. Can someone
proved some simple sample code showing this functionality? I have surmised that the "range" attribute holds the value of the control but I need the textual or logical value of the control.
Thanks.Hi Gunteacher,
My task is this, I have a word document containing the new Content Controls. I need to be able to access each individual control to initialize a UserForm control. I then need to update the "values of the controls on exiting the UserForm.
What's content control you are using? Based on my understanding, we can indentify the content control by its tag and get the value of content control and initialize the control on the userform in the initialize event of userform. For example,
code below is that get the text of rich text content control:
ActiveDocument.ContentControls(1).Range.Text
And here are some helpful links about content control for your reference:
ContentControl Object (Word)
Working with Content Controls
What did you mean "I then need to update the "values of the controls on exiting the UserForm."? Did you mean that when the values of content control is changed, it should update the control on the user form which was open before?
As far as I know, there is no such event suitable for this secnario. If you want content control to support this event, I suggest that you submit the feedback from the "Smile Face" at the top right corner of Word.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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How to run report from multiple user same time
Hi,
We are using oracle database 11g R2
Oracle Forms & reports : 11.1.2
O.S : Windows & Professional
We have install oracle database, Oracle forms & reports in server. Near about 25 users are accessing that database, forms & reports from server through browser.
I have one problem, when users runs a report there report goes in queue and runs one by one in FIFO manner.
If one user has a report that take long time other users has to wait for that time.
Can it is possible to run reports in multitasking manner, i.e multiple report can be run simultaneously.
http://servername:7001/reports/rwservlet/showjobs?
Using above url am able to see jobs in queue.
Thanks in advance.Hi Denie,
I am new to it and don't know how to add engines to server.conf , can you please tell me how to add engine to it.
I search server.conf file but i did't found it.
Please help..
Thanks in advance.
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