Multiple versions of help - Are areas the answer?
I have a scenario where we need to be able to have multiple products with multiple versions of that product's help file being published to RoboHelp Server. We are using RoboHelp 8 to publish to RoboHelp Server 8. I am happy with the concept of areas but do not want to have to get the developers to change the path to a new area each time there is a new product version. I want it to be seemless from the application. I am assuming that this would mean always publishing to the same area in which case I can not have multiple versions.
For example ProductA could have Version1 and Version2. By defining areas called PRODAV1 and PRODAV2 you could change the SSL properties in the project to point to the relevant area. However the server path would need to change to point to either the PRODAV1 or PRODAV2 area.
Has anyone else already done this and therefore has some advice to offer?
Read the RoboColum(n).
Hi Colum
Colum McAndrew wrote:
...do not want to have to get the developers to change the path to a new area each time there is a new product version....
It would seem to me that this would be a routine thing for developers. To code new help calls with new versions of the product.
I'm wondering if perhaps you could ease some of that by including a version number in the path. Bear in mind that I don't use RoboHelp Server, so maybe I'm tilting at windmills a bit here.
I was thinking if you published currently to \\server\product\startpage.htm that maybe you could change things so that you instead published to \\server\productA\startpage.htm. Then when productB comes along the path changes slightly to \\server\productB\startpage.htm.
That way everything would be in the same server, just in different folders. From the developer standpoint, they would only need to worry with coding a call to the correct product version folder.
Just thinking out loud a bit... Rick
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package com.brainbench.javaexamples;
public class Example {
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// Additional code not shown.
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behavior?
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>
>
Q2 The following code defines the Example class.
package
com.brainbench.javaexamples;
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c Classes in the same source code unit only
d. Classes in Java standard packages only
e. None of the classes
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>
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c. It protects the multiple JVMs from interfering
with each other
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>
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this is the main class:
import java.util.Random;
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private String name;
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private int marblesTaken;
private int pcMarblesTaken;
int exit;
int exit2;
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this.name = name;
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// return true;
if(exit2 == 1 || exit2==2)
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import java.util.Random;
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public class GameTester
public static void main (String [] args)
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int exit;
do
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do
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exit2 = input.nextInt();
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if(exit2==1)
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int min = 10;
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Can iTunes handle multiple versions of the same app?
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(spare me the "that's their plan, corporate greed" replies).
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Some of these apps I have purchased, & by forcing the update to remove the old version Apple is essentially taking something I have purchased & saying I am no longer allowed to use it.
Just in the what 3 months since the new iOS came out I have noticed that now over half of the apps can't be run on my iPod Touch 4G.
It's simple, iTunes should either:
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Allow users to choose to download from iTunes the different versions of the apps available from the developer
OR
Allow users to edit the info on Apps, unlinking them from their original & updates & allowing users to keep an old version & still download a new 1 -
Handling source files for multiple versions
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Reconciling (AKA forward/back patching) is the method for synchronizing edits between branches (or not, as the case may be).
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Good luck,
Leon
===================================
Branching Projects in RoboSource 3.1
Since the Help for RoboSource and Robohelp lack a proper explanation for branching and updating configuration files to support proper branching, this document has been created to assist in creating future branches.
Creating New Local Directories
Individuals must create new local path directories on their systems. We use the following conventions:
Ex. C:\902_imsmerge\projects (source folder)
Ex. C:\902_imsgenerate\mergedProjects (output folder)
Create New Server Directories
New server directories need to be created in two locations for holding the output files.
One is for the Robohelp output that gets put in the nightly .war file and checked into Perforce.
The other is in the wwwroot of our IIS server for our doc web site.
They are defined as follows:
\\docsql01\Documentation\RoboHelp\9.0.3\imsgenerate
\\docsql01\Inetpub\wwwroot\help_sys\9.0.3
Create new directories with the correct branch number.
Using RoboSource View Manager to Create a Branch
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Click on Set Root to define the root folder for the new branch.
Select the root for the branch and click OK.
Select the view (branch) and click Properties. In the Properties window, select Branch as the Type, then click Close.
In the View Manager, check the check box to enable the view.
Setting the Local Path for the New Branch
Select the new branch and right-click.
Type in or browse to the correct local path, check the Apply Recursively box, click Apply. Close the Properties window.
Editing .xpj Files
The .xpj files in the new branch need to be edited to point to the new branch. THIS IS VERY IMPORTANT. IF NOT DONE ROBOHELP WILL CHECK IN CHANGES TO BOTH THE BRANCH AND THE ROOT.
One line in each project’s .xpj needs to change. See below.
This value must match the branch the project lives in. In our above new branch example this would be changes to %version_910.
In a merged project, you can change all these at once with the FAR tool.
Edit the .ssl and .sss files
These files need to be edited to redefine the generating and publishing paths. Note that this can also be accomplished with the FAR tool, or by having each writer do it through the GUI.
ssl Files
The .ssl files contain the data for the generate path. Although there might be seven .ssl files for each project, you only need to edit the ones for your Primary Layout and one or two others that you might also use.
Make sure the generate path is defined correctly.
sss Files
The .sss file defines the publishing paths. This edit can also be done through the GUI if necessary.
====================================
Forward and Back Patching in RoboSource
This document describes the procedure of forward or back patching files (.htm or .gif) between branches in the RoboSource system. The RoboSource product uses a feature called Reconcile Changes to accomplish patching between branches.
Example Scenario
Throughout this document we will use a real life example from the refwindows project.
We have edited the version 9.0.3 security_master_folder.htm file in RoboHelp.
Now, we need to backpatch it to version 9.0.2.
Selecting Folders or Files to Reconcile
You can select either:
A single file for reconciliation
The source folder, or
The destination folder
If you have just one file to reconcile, you will probably want to use the single file method. If you have several files to reconcile, you will need to use the folder method.
Working from the Source Folder
Select the source folder (folder that contains the updated file) in source control. In our case, %version_903/refwindows.
Select Reconcile Changes … from the Action menu. This opens the Reconcile window.
Select the appropriate option in the Reconcile window.
In our example we select the first option to reconcile from %version_903 because that is where our updated file is. Make sure the correct project is selected in the drop-down list. ($/version_902/refwindows).
Other Options
Reconcile changes made in another branch *into %verison_903/refwindows. This is the option you would use if you have an updated file in another branch that you want to put in 903.
Reconcile changes made locally (in c:\903_imsmerge\projects\refwindows) and %version_903/refwindows. We would most likely never use this option.
Reconcile changes made in another database *into* this database. Do not use.
None of the above, let me select what to Reconcile. This one sounds like it would be a good option, but it gets even more complicated.
Wildcard Filter. Use this to display only certain file types. For example, *.htm;*.gif;*.jpg would filter on those file types.
Click OK to open the Difference Reconciliator window.
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IMPORTANT: NEVER reconcile these files, they are supposed to be different.
You can prevent these files from displaying by using the Wildcard Filter discussed above.
Select the appropriate file (security_master_folder.htm). This window will allow you to replace the file in the version_902 project unfortunately, it will also allow you to replace the updated file with the older one. Be Careful Here.
You can also View Differences from this window by clicking the View Differences link.
Click the Replace button in the $/version_902 pane.
You will get a confirmation dialog. Before clicking OK, take the time to read the question. This is your opportunity to catch potential mistakes!
You will then get the Reconcile Checkout dialog.
Be sure Perform the action directly on the Server is checked, click OK.
You see that the Difference Reconciliator window now indicates No changes to merge from %version_903/rewindows/security_master_folder.htm in the $version_902 pane.
Close the window.
Check the Destination Folder
In the source control window go to the destination branch and check the project. You can see in this shot that the security_master_folder.htm file now shows the date it was replaced, and that the server version is now different from your local version.
Working from the Destination Folder
If you had chosen the destination folder and select Reconcile Changes, the same window would have opened but with different options.
Here you would have selected the second option to reconcile into $/version_902.
You can do it either way, just pay careful attention to the options. The rest of the process is the same. -
Same plugin multiple versions applied
Hi,
I have same plugin multiple version as applied. Its really strange, how this happened.
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So, I went to Setup - Extensibility - Plugins , so that I can deploy them from servers - But that plugin is not listed.
This is blocking my use of newer version of plugin (testing)
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Thanks,
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drwxr-xr-x 17 oracle oinstall 4096 Mar 22 05:48 oracle.sysman.emas.oms.plugin_12.1.0.1.0
drwxr-xr-x 11 oracle oinstall 4096 Mar 22 05:48 oracle.sysman.mos.oms.plugin_12.1.0.1.0
drwxr-xr-x 11 oracle oinstall 4096 Mar 22 05:48 oracle.sysman.xa.oms.plugin_12.1.0.1.0
drwxr----- 8 oracle oinstall 4096 Jun 4 04:06 oracle.tugbu.oet.oms.plugin_12.1.0.3.1
Now, multiple versions of same plugins are installed (and thats fine), The concern is I don't see any plugin listed under - > Setup - Extensibility - Plugins
If its listed, I can select and un-deploy ...
I just want to un-deploy and remove/delete, but not able to do so.
Please help.
Regards,
Muthu -
Adobe RUM with multiple versions of Creative Suite
I am having an issue when running RUM on computers with multiple versions of CS installed. The computers are OS 10.7.4 and have CS5, 5.5 and 6 installed. When I run the RemoteUpdateManager command, a get a return of 'There doesn't seem to be anything to update', even though there are a slew of CS6 updates that need to be installed. On computers with just CS6 installed, RUM behaves as it should.
Hi,
RUM works fine for CS5, CS5.5 and CS6 products. Can you please provide aamu.log, this will help us in nailing down the cause of this issue.
Logs can be located at
Win: C:\Users\labuser\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
Mac: /private/var/root/Library/Application Support/Adobe/AAMUpdater/1.0/aamu.log
In Mac, in order to access the root folder, give read permissions to '/private/var/root' folder and its enclosed items.
Please email me aamu.log and all the other content (Data folder, aamui.log, AdobeUpdaterPrefs.dat, CSUTracker.sig, CSUTracker.xml) present on above mentioned location.
You can email me at :[email protected]
Thanks,
Rahul | [email protected] | Adobe systems
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