Muse 2014.2 crashes on start

Need Help!
every single time i start muse the program crashes.
when i use a project to open up muse, it shows this warning:

Please rename the folder "2014.2" and relaunch Muse. This folder is in:
"~/Library/Preferences/Adobe/Adobe Muse CC" (copy and paste everything between the quotes, including the tilde ~, into the Go > Go To Folder dialog in the Finder)
Assuming this works, we'd be grateful is you would send us the renamed "2014.2" folder at [email protected] along with a link to this thread. If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all file sharing services include your return e-mail address in the sharing invite they send.) Thanks.

Similar Messages

  • CC Premiere 2014 crashes on start

    CC Premiere 2014 crashes on start. "Adobe Premiere Pro CC quit unexpectedly..."
    retina macbook pro, osx 10.9.3.
    Have had to use CS6 for months,
    cannot get any CC Premiere version working...
    was naively hoping this latest update would fix that..
    Any reliable solutions out there, @ADOBE?

    Hi Sean,
    sean healy wrote:
    Thanks Kevin - I have no plugin folders in my premiere CC installation - where would I find the plugins for uninstalling?
    I have http://fxfactory.com
    installed on my machine... and it has previously shown up in AE + Premiere... though I can't get Premiere CC to open, nor can I see any Premiere CC plugin folders..
    ( only folders are : configuration and presets )
    I would recommend uninstalling FXFactory as it has been the source of crashes for this release. See the Noise Industries site for any updates. Use their uninstaller. Plug-ins are located here on Mac: User/Library/Application Support/Adobe/Common/Plug-ins/8.0/MediaCore/
    sean healy wrote:
    Could you also point me to any specific folder addresses where I should try and delete preferences or any other premiere CC files that may be corrupted or need permissions checked etc?
    Preferences are located here: User/Library/Preferences/com.Adobe.Premiere Pro.8.0.plist
    It's easier just to relaunch with the Shift+Option keys held down until you see the splash screen.
    sean healy wrote:
    ... I'll have to check and see if AE CC does dynamic link to Prem CS 6...
    It does not. You must have the exact same versions of these applications in order for dynamic link to function properly.
    sean healy wrote:
    There seems to be a lot of users complaining specifically about Prem CC crashing on start - while all of their other apps work fine - it'd be great if Adobe addressed this...
    OK. However, crashing on launch can occur for a variety of reasons, including installing plug-ins that are not updated for the version. I am investigating other cases and seeing if there's anything we can do from our side to prevent this from happening. I do appreciate your concern.
    Thanks,
    Kevin

  • Why Muse 2014 crashes?

    My muse 2014 started crash after opening page or two.
    I noticed that issue since installing recent Microsoft updates few days ago.
    Because i have already saved my site in 2014, I'm not able to use regular Muse CC, because it doesn't read new type of files. Muse CC works with no problem at all.
    Now i decided to uninstall M2014, but cant reinstall it. In Adobe Application manager it still shows Up to date, and i don't see any option to install it again.
    What is solution guys?
    Thanks,
    Arm.

    This is an issue with some users.
    Re: Muse CC 2014 hangs opening page.
    With regards to not being able to re-install Muse2014, you could try to log out of Creative Cloud.
    Then log back in and see if it clears the program.

  • After Effects CC 2014 Crashing on Start-Up

    I downloaded/updated to the latest CUDA driver ... CUDA Driver Version: 7.0.29 and now After Effects CC 2014 crashes instantly on start-up ...
    I'm on a MacBook Pro (Late 2013) running OS X Yosemite 10.10.2 with an Intel Iris Pro 1536MB card, 2.3 Intel Core i7
    What can I do to fix this issue?
    Thank you,

    See this:
    Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs

  • MUSE 2014 crashes when trying to open a page in 'Design View'

    I get this error message when I try to open an existing page in Design View.
    The page tries to open, displays part of the page, then stalls, then crashes.

    Still trying to use MUSE 2014, after launching the program I can open two pages from the Plan view, when attempting to open a third I got this message:
    I am running Windows 7 64 bit operating system with an Intel Core i5 CPU with 8gb of RAM.

  • Illustrator CC 2014 Crashes on Start up

    Illustrator crashes on start up no matter what I do.  I have tried all the steps Adobe Troubleshooting page suggests (uninstall reinstall etc.) and still the same.  I've even tried restarting my computer.  Still nothing.
    I'm running a 2 week old, brand new iMac, Version, 10.9.4  I have the Creative Could Membership.  Illustrator was working just a few days ago, I don't know what has changed to make it crash.
    Please help.  I desperately need illustrator.

    It won't let me post the crash report.  Keep getting an error.
    ...so here's a link.
    http://amandaroyer.com/extra/crash%20report%20-%20ajr.txt

  • My Illustrator CC 2014 crashes on start-up and i've reinstalled Illustrator and the same result happens

    Illustrator keeps crashing at start-up and I have reinstalled it and the same result keeps happening. I am running Windows 8.1 and I meet all of the systems requirements. Any recommendations would be helpful.

    houselord,
    Did you use the full three step way?
    Uninstall, run the Cleaner Tool, and reinstall?
    http://www.adobe.com/support/contact/cscleanertool.html

  • Adobe Photoshop CC 2014 Crash on start-up when run as non Admin

    Hi All
    Having an issue with Photoshop when run as a non administrator on domain PC's.
    The program crashes as soon as it loads up with the following in the event log :
    Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Faulting module name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Exception code: 0xc0000005
    Fault offset: 0x000000000161ea23
    Faulting process id: 0xdcc
    Faulting application start time: 0x01cfce7cd3686a3f
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Report Id: 1376e820-3a70-11e4-8f81-3417eba365e0
    I don't beleive its hardware related as the same issue occurs on multiple types of hardware in multiple suites and will run fine with an administrator.
    In our setup most users on the domain are non admin as well as students so its not really a poisibility to give all users of photoshop admin rights
    Any help would be greatly appreciated

    We are seeing this issue as well, except Photoshop CC 2014 is trying to write into C:\Shortcuts, which is the location we redirect our desktops and start menus too.
    So far the only work around has been to use group policy to deploy the log file to the location Photoshop is trying to write to and set permission so all users can write to it.
    I've opened a support case with Adobe (Case number: 185963856 ) however their initial response is pathetic...."We may not consider this a bug" and they sent me the locations below which "need" read/write access, which is not true and not helpful!
    %temp%
    C:\Program Files\Adobe*
    C:\Program Files\Common Files\Adobe*
    C:\Program Files\Common Files\Macrovision Shared
    C:\Program Files (x86)\Adobe*
    C:\Program Files (x86)\Common Files\Adobe*
    C:\Program Files (x86)\Common Files\Macrovision Shared
    C:\ProgramData\Adobe*
    C:\ProgramData\FLEXnet
    C:\Users\<user_name>\AppData\Roaming\Adobe*
    C:\Users\<user_name>\AppData\Roaming\com.adobe.*
    C:\Users\<user_name>\AppData\Local\Adobe*
    C:\Users\<user_name>\AppData\LocalLow\Adobe*
    C:\Users\<user_name>\AppData\Local\VirtualStore\Program Files\Common Files\Adobe*
    ~ Registry Keys ~
    HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe
    HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Macromedia
    HKEY_CURRENT_USER\Software\Adobe
    HKEY_CURRENT_USER\Software\Macromedia
    HKEY_CLASSES_ROOT\VirtualStore\Machine\Software\Adobe*
    HKEY_CLASSES_ROOT\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\Adobe*

  • After effects cc 2014 crashes at start

    i downloaded the free trial of after effects cc 2014 and when i start it it gives me this error
    it says "error, last message recorded"
    "unable to continue, after effects has been an unexpectedly shut down"
    since it may be related with the gpu i have a gtx 970 asus strix. From another pc with the same specs i can run it flawlessly

    Nobody can tell you anything without proper system info or other technical details like the actual system crash log, not this meaningless Adobe stuff.
    Working with your Operating System’s Tools | Mylenium's Error Code Database
    Mylenium

  • Premiere Pro CC 2014 Crashing on Start Up

    After installing Premiere Pro CC 2014 on my mac i opened the app but with in seconds of opening its crashed with this message '[/cloudroom/releases/2014.09/shared/adobe/MediaCore/Utilities/QTParser/Src/QTTrack.cpp-5 08]'
    It does this every time i open the app. Any ideas?

    Hi Nerd03, I have a similar problem on Windows which could relate to the issue discussed here:
    https://forums.adobe.com/message/7026671#7026671
    Do you get a starting screen or does it crash before you are asked to create a new project or open an existing one?
    I filed a bug report for mine on the Adobe bug form. Maybe worth monitoring the other thread for any news on this.

  • Adobe Illustrator CC 2014 crashes on start Windows 8

    Hello,
    I can't start Adobe Illustrator CC 2014.
    When it shows "initialising" there is the program-window building up (only white screen) but then it crashes down (showing that the programm does not work anymore :/ )...
    I allready tried all advises in this forum and others, but nothing worked (the Verdana/Tahoma issue and so on....).
    Is there a way to solve the Problem?
    Please excuse my bad english.
    Thanks a lot!

    Interestingly, my problem was only fixed for 2 days, but doing this fixed it. I removed everything relating to Wacom (drivers, etc.):
    Issue | Illustrator CC crashes at launch
    Users have reported that Illustrator crashes during or after launch. Specifically, using an input device (for example, a mouse, stylus, tablet device, or others) soon after you start Illustrator CC causes the application to crash immediately.
    Cause | Outdated device drivers:
    This error occurs due to outdated Wacom device drivers on your computer. Updating the drivers (or uninstalling old or unused device drivers) fixes this issue. This issue can occur even if you do not have any Wacom device currently attached to your computer.
    Solution 1: Update Wacom device drivers
    Uninstall your current Wacom device drivers. See your Wacom product documentation, for information on how to uninstall the device drivers.   
    (Recommended for Mac users) If available on your computer, delete the file WacomMultiTouch.framework. To check for and delete the file:
    In a new Finder window, click Go > Go to Folder > type /Library/Frameworks > click Go.
    In the opened folder, check for a file named WacomMultiTouch.framework. If the file exists, delete it.
    Visit the Wacom support site, and reinstall the latest Wacom device drivers for your computer.     
    Solution 2: Uninstall Wacom device drivers
    If you are not using a Wacom device, uninstall the drivers associated with the device, and then launch Illustrator

  • Photoshop CC 2014 crashes at start

    I am a subscriber of the Creative Suite with a big problem.
    Photshop and Bridge do suddenly not want to open. When I try to open Bridge nothing happens except for a “bling” from the computer indicating something is wrong.
    When I try to start PS the initial splash screen shows for a couple of seconds and then I get this message: Adobe Photoshop CC 2014. Could not initialize Photoshop because of a problem using the Adobe Color Engine.
    I have tried to uninstall an then reinstall Photoshop. Today I upgraded Photoshop and Bridge without problems. I deleted the settings file (ctrl+alt+shift at start).
    I am running CC on Windows 8.1.
    What can I do? Please help, I am getting a little desperate!

    Thanks for the reply, John, but it didn't help.
    I've been over all of the help, I've done HOURS worth of searching and trying every solution which seemed to help others. This application is just loaded with issues from what I can see not only in searches, but also from my own experiences.

  • Dreamweaver CC 2014 crashes while start

    I'm trying to get my Dreamweaver started for a week without any luck.
    I was reading through all support forum solutions but nothing helped.
    Dreamweaver crashes when I try to start it on my Mac.
    I tried to re-install several times, log out of Creative Cloud, tried to restart, tried to enable and disable fonts in Font Book.
    My Console gives the error message:
    A system font, "LucidaGrande 13.00 pt. P [] (0xddeb520) fobj=0xddeb420, spc=4.11", is requested to be deallocated. Ignoring...
    How can I get Dreamweaver running on my Macbook? Photoshop work perfectly. Dreamweaver doesn't even start at all. The icon in the Dock is only jumping around for a few seconds and is disappearing afterwards. Nothing happens, it isn't opening at all.
    I really tried every solution I could find on this forum.
    Thanks

    Thank you Nancy!
    It finally works now.
    On that page you send me I found the Java version that works: http://support.apple.com/kb/DL1572
    This together with this instruction did the trick:
    1. Log into system
    2. Open Finder
    3. Press Cmd+Shift+G
    4. Enter /Users/<Your Account Name>/Library/Application Support/Adobe/ in the dialog that appears and press Enter key
    5. Rename "Dreamweaver CC" folder name to "Dreamweaver CC Backup"
    6. Press Cmd+Shift+G
    7. Enter /Users/<Your Account Name>/Library/Preferences in the dialog that appears and press Enter key
    8. Rename file "Adobe Dreamweaver CC Prefs" to "Adobe Dreamweaver CC Prefs Backup"
    9. Launch Dreamweaver CC
    Thanks a lot

  • Adobe Muse 2014.3 dont' start up!

    Na de installatie van Muse wil het programma niet op starten en krijg onderstaande fout melding te zien, wat kan ik hieraan doen??
    Muse don't start up I see only this error pict. What can I do to start Muse????

    Hello,
    In the past similar error was fixed by correcting permissions in SLcache folder on the machine.
    Please follow the instruction below.
    Use the Finder to navigate to Library/Application Support/Adobe/SLStore. 
    Control-click the folder and choose Get Info.
    Expand the Sharing & Permissions section. 
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK. 
    Set permissions:
    System: read/write
    Admin: read/write
    Everyone: read/write
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box. 
    Please let us know if it do not fix the issue,
    Regards
    Vivek

  • Why does photoshop cc 2014 crash on start?

    i installed the newest version of photoshop but every time i try to open it, it crashes then closes. i've tried a few tips from the forum, but it still won't open. is there something wrong with my computer, or the program?

    Have you look at your system crash reports.  One thing you did not try is reading the forum usage guide
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • Muse 2014 crashes @ 60% upload to FTP

    Im trying to Upload my website and it crashes at 60%  my fTP is hostgator. This was working fine yesterday and today it crashes. this is unacceptable. I need to update my website.

    Hi Robert,
    Please check this related thread, unable to complete upload to ftp host
    - Abhishek Maurya

Maybe you are looking for

  • FAQ: How do I share files in Revel?

    SHARING OVERVIEW: In Revel, you can share links to albums which allows others to view photos and videos from a web browser at adoberevel.com. Revel also supports sharing in a variety of other ways, by email, facebook, twitter, message, etc. In additi

  • HELP! Time Capsule painfully slow

    OK, so I bought a new 1TB Time Capsule yesterday. I installed it yesterday and during configuration, it copied over the profile from my old Airport Base Station. My internet slowed down dramatically (1.5B per dsl reports) and I started my Time Machin

  • MANUAL CREATION OF BATCH NUMBER(EXTERNALLY)    -   NOT TO BE ALLOWED

    MANUAL CREATION OF BATCH NUMBER(EXTERNALLY)   -  NOT TO BE ALLOWED while creation of Process Orders.

  • Trouble with console-extension using struts portlet

    hello everyone, I'm developing a console-extension for wls9.2 but couldn't get is to work despite all the documentation available. The console-ext is a struts portlet which gathers data from custom mbeans via jmx and renders the result with a jsp. Wh

  • Oracle Spatial (9.0.1) on Sun Solaris 32 bit

    Here's some sql*plus output. My question is below: SQL> DELETE from user_sdo_geom_metadata; 1 row deleted. SQL> DROP INDEX geometry_idx FORCE; Index dropped. SQL> INSERT INTO USER_SDO_GEOM_METADATA 2 VALUES ('geometry' 3 ,'sdo_geometry' 4 ,MDSYS.SDO_