Muse 2014.2 crashes - then corrupts file - will not reopen - all work LOST!
Logging in build 2014.2.1.10 started at: Tue Nov 04 10:26:18 2014
========================================
[00:00:18.158] Opening file '\\D-LAPTOP\_websites\dsbeesTWO\dsbeesTWO.muse' with status:success size:8257536 mod Date:Mon Nov 3 17:04:55 GMT-0600 2014 highestUID: 3726
[00:00:27.128] AssertInDebug: Unable to run recovery. User file remains locked after 5 second pause.-assertInDebugOnly+DataBase/recover+MuseSite$/recover+MethodInfo-2886+DataBase$/run Recovery+apply+UIComponent/callLaterDispatcher2+UIComponent/callLaterDispatcher+end stack
[00:00:27.128] Failed to recover file:\\D-LAPTOP\_websites\dsbeesTWO\dsbeesTWO.muse
[00:00:27.144] Calling openConnection for file that doesn't exist? C:\Users\Owner\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2\Local Store\Recovery\Yk0v6kSsb-UVob--rzySfQ Parent folder exists.
[00:00:31.153] open of SQL connection failed for C:\Users\Owner\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2\Local Store\Recovery\Yk0v6kSsb-UVob--rzySfQ
[00:00:31.153] Failed to open mini-save connection B "C:\Users\Owner\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2\Local Store\Recovery\Yk0v6kSsb-UVob--rzySfQ" Doesn't exist. Folder exists. error:SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'
[00:00:31.153] EXCEPTION:[SQLC/internalOpen] SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'-SQLConnection/internalOpen+SQLConnection/open+DataBaseConnectionWrapper/o penConnection+MethodInfo-28954+EventDispatcher/dispatchEventFunction+EventDispatcher/dispa tchEvent+MethodInfo-28938+end stack
[00:00:31.153] AlertAndExit because of: [SQLC/internalOpen] SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'
For those newly reading this thread.
1) The original problem reported was due to a malformed GIF from a buggy release of Corel Draw. An update to the image decoder within Muse was sensitive to this type of malformed GIF and crashes. We've fixed that for a future update of Muse. In the future this type of malformed GIF will be rejected by Muse. I removed the GIF from dsignsd's file using internal development tools and returned the repaired file.
2) The 3125 error is completely unrelated. A 3125 error can occur when launching after a crash due to the OS failing to have released the locks on the files that were open during the previous Muse session. When a 3125 occurs, relaunching a second time works, since the locks are cleared by then and the recovery data has been discarded. We're working on changes to workaround this variable behavior of the operation system to avoid 3125 errors in the future.
3) A 3125 error alone tells us nothing about the cause of the original crash. What's important it what error(s) was reported as part of the initial crash and/or what actions were being performed.
TheBlackGoldGroup Please send us the .muse file at [email protected] along with a link to this thread and a description of what needs to be copied from what page to what page to trigger the error/crash. If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all services include it in the sharing invite they send.) Thanks.
Sand074 I've posted a message requesting your .muse file in the new thread you started for the damaged file.
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03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 701 thread: 0xa30f type: 0xa code: 0x1000f8044 codeCnt: 0x2 flavor: 0x1000f8054 old_state: 0x1000f805c old_stateCnt: 0x2c new_state: 0x1000f702c new_stateCnt: 0x1000f7028
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Process: Safari [425]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75345910~1
Code Type: X86-64 (Native)
Parent Process: launchd [368]
Date/Time: 2014-07-04 23:18:45.788 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 295131 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 448 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 06AFA3DC-CF84-4D45-844A-54B0F6E339C8
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Crashed Thread: 3 WebCore: IconDatabase
Thread 0: Dispatch queue: com.apple.main-thread
0 libxar.1.dylib 0x00007fff8447f320 xar_open + 25
1 com.apple.Safari 0x00000001001807e7 0x100000000 + 1574887
2 com.apple.Safari 0x00000001001808d6 0x100000000 + 1575126
3 com.apple.Safari 0x0000000100182b35 0x100000000 + 1583925
4 com.apple.Safari 0x000000010001493b 0x100000000 + 84283
5 com.apple.Safari 0x0000000100014561 0x100000000 + 83297
6 com.apple.Safari 0x0000000100012cc9 0x100000000 + 77001
7 com.apple.Safari 0x0000000100012ad7 0x100000000 + 76503
8 com.apple.Safari 0x000000010000b68c 0x100000000 + 46732
9 com.apple.CoreFoundation 0x00007fff857559fd -[NSSet makeObjectsPerformSelector:] + 205
10 com.apple.AppKit 0x00007fff8449d85b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
11 com.apple.AppKit 0x00007fff8449ba91 loadNib + 226
12 com.apple.AppKit 0x00007fff8449b1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
13 com.apple.AppKit 0x00007fff8449add9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
14 com.apple.AppKit 0x00007fff8449835b NSApplicationMain + 279
15 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85263c0a kevent + 10
1 libSystem.B.dylib 0x00007fff85265add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff852657b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff852652de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85264c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85264aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85264a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85264e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85264aa5 start_wqthread + 13
Thread 3 Crashed: WebCore: IconDatabase
0 com.apple.WebCore 0x00007fff88dcb8a1 ***::HashMap<***::String, WebCore::IconRecord*, ***::StringHash, ***::HashTraits<***::String>, ***::HashTraits<WebCore::IconRecord*> >::get(***::String const&) const + 33
1 com.apple.WebCore 0x00007fff883eda10 WebCore::IconDatabase::getOrCreateIconRecord(***::String const&) + 48
2 com.apple.WebCore 0x00007fff883ece85 WebCore::IconDatabase::performURLImport() + 517
3 com.apple.WebCore 0x00007fff883eb6d8 WebCore::IconDatabase::iconDatabaseSyncThread() + 616
4 libSystem.B.dylib 0x00007fff85283fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85283e89 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x00000000000000ff rbx: 0x0000000100ca3d20 rcx: 0x0000000100c1b550 rdx: 0x0000000100f80e10
rdi: 0x0000000100c1b538 rsi: 0x0000000100f80e10 rbp: 0x0000000100f80b60 rsp: 0x0000000100f80b20
r8: 0x0000000100f80d20 r9: 0x0000000000000000 r10: 0x0000000100cc59c4 r11: 0x0000000000000088
r12: 0x0000000100f80e10 r13: 0x0000000100f80e00 r14: 0x0000000100c1b538 r15: 0x0000000100c64000
rip: 0x00007fff88dcb8a1 rfl: 0x0000000000010202 cr2: 0x0000000000000018
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.5 (6533.21.1) <09261F3D-C3EC-A309-83F4-DC49CC549176> /Applications/Safari.app/Contents/MacOS/Safari
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fff80003000 - 0x7fff80040ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff80080000 - 0x7fff80141fef com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff80142000 - 0x7fff80440fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff80441000 - 0x7fff80576fff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff80577000 - 0x7fff805bfff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff805c0000 - 0x7fff8062afe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8062b000 - 0x7fff80668fff com.apple.LDAPFramework 2.0 (120.1) <54A6769E-D7E2-DBE2-EA61-87B9EA355DA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8084c000 - 0x7fff80966fff libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff80967000 - 0x7fff809aefff com.apple.QuickLookFramework 2.3 (327.7) <A8169A96-FAE6-26B2-A9A9-C78BA5787146> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff809af000 - 0x7fff809c0ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff809e6000 - 0x7fff80b0eff7 com.apple.MediaToolbox 0.484.60 (484.60) <F921A5E6-E260-03B4-1458-E5814FA1924D> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff80b5a000 - 0x7fff80ba6fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff80ba7000 - 0x7fff80bf0fef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff80bf4000 - 0x7fff80bf8ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff80bf9000 - 0x7fff80db7fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x7fff80db8000 - 0x7fff80db9ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff80dd0000 - 0x7fff80df0fff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff80e19000 - 0x7fff80eb3fff com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff80fd4000 - 0x7fff81056fff com.apple.QuickLookUIFramework 2.3 (327.7) <73407EAE-6854-E444-37B1-019AAEDEB31B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff81057000 - 0x7fff810a6ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff810a7000 - 0x7fff810a9fff libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff810aa000 - 0x7fff810cbfe7 libPng.dylib ??? (???) <D8EC7740-EE32-865A-2F75-C9EDE2135510> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8112d000 - 0x7fff81177ff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff81271000 - 0x7fff812bcfef com.apple.ImageCaptureCore 1.1 (1.1) <F23CA537-4F18-76FC-8D9C-ED6E645186FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff812bd000 - 0x7fff812cbff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff812cc000 - 0x7fff812ccff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff812cd000 - 0x7fff812ceff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff812f0000 - 0x7fff81315ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8131e000 - 0x7fff8132ffff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff81349000 - 0x7fff8135dff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8135e000 - 0x7fff8137ffff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff816f5000 - 0x7fff81a92fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff81a93000 - 0x7fff81a95fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff81a96000 - 0x7fff81a97fff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff81a98000 - 0x7fff81ab1fff com.apple.CFOpenDirectory 10.6 (10.6) <401557B1-C6D1-7E1A-0D7E-941715C37BFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff81ab2000 - 0x7fff81b08fe7 libTIFF.dylib ??? (???) <2DBEC120-DAA7-3789-36A2-A205BCDF2D72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x7fff87b50000 - 0x7fff87b5cfff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
0x7fff87b69000 - 0x7fff87e9dfef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff87e9e000 - 0x7fff87f23ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff87fd8000 - 0x7fff87fd8ff7 com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87fd9000 - 0x7fff87fdeff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff87fdf000 - 0x7fff8819efff com.apple.ImageIO.framework 3.0.6 (3.0.6) <92882FD3-CB3F-D0BE-DDDA-43B4BEE10F58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8819f000 - 0x7fff882ddfff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff882de000 - 0x7fff882effff SyndicationUI ??? (???) <A7C60837-3B4F-ACDE-5B7B-63DA918763D0> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff88314000 - 0x7fff8832fff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff88330000 - 0x7fff883e5fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff883e6000 - 0x7fff89450fff com.apple.WebCore 6534.59 (6534.59.6) <24B753DC-1FD4-FFCC-5F66-44799244A125> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3250824AS Q, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J, 7.54 GB
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd500000 / 5
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd510000 / 7
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0250, 0xfd520000 / 6
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0xfd300000 / 3
USB Device: My Passport 0741, 0x1058 (Western Digital Technologies, Inc.), 0x0741, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3 -
Help! While editing a photo in CS3 the program shut down and will not reopen my psd file. The error message reads "cannot complete your request because of a program error" -- it is a very large file (I have been saving it all along) and I had just "flattened layers" and went to open up a new, blank photo file when it shut down. Is there anyway to get this file to open? Any advice would be greatly appreciated! (p.s. after reading a couple of similar threads, I have a feeling it's hopeless. But I'd also like to know WHY this might have happened!) Thanks in advance!
Thank you. I appreciate you taking the time to respond and for sharing the article--I did panic. Here are the details of my system:
Model: HP p7-1247c
Processor: AMD A8-3820 APU with Radeon HD Graphics
Installed Memory: 8 GB (7.48 usable)
System Type: 64-bit
Windows 7 Home Premium
I am using Photoshop CS3. It seems that I can work on photos and save them. But I am unable to open them back up. I have tried saving the files as psd and tiff with the same result. The error message is: "cannot complete your request because of a program error"
The interesting thing is that I can open up InDesign and "place" the psd file within InDesign (then export and save as a jpeg). So I don't think the files are necessarily corrupted. I uninstalled Photoshop and reinstalled it last night, but there's no change.
If you have any ideas, I'd appreciate it. Or, should I repost my question with this more complete info? Thank you! -
I download epub books from Overdrive. Only one epub file will not open in ADE on my Mac or on my Nook. The many others I've downloaded will open on both and will copy to the Nook as usual. Using the latest edition of ADE. Could be a corrupted ePub file? Curiously, this is the second time I've downloaded this epub from the same site, and I had no problem the first time. It still has 9 days remaining in the borrowing period.
Forgot to make clear that on both my Mac and the Nook, attempting to open the epub causes ADE to crash.
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Some Itunes files will not open
I recently migrated my files from an old computer. I deauthorized all my equipment and am now operating on my new computer. I have installed the most recent version of Itunes 6.0.5.20, and have recenlty attemptd an un install reinstall of quicktime.
Most of my files will play and are recogized by Itunes. The issue largely surrounds music I converted from my personal CD collection and a few select purchased tracks.
These files will not allow me to add them to the library (no error just doesn't happen) and when i click on them I get a few seconds of quality time with the hour glass and nothing. I have attempted to deauthorize and reauthorize using the purhased music but nothing.
Could this have something to do with compatibility between previous versions of Itunes? The files I am having an issue with were all created or downloaded at a specific time 06/01/05 downloads don't appear to be working any more?have Norton, but not the fire wall. Itunes can access the internet and plays the majority of my songs. A selection I purchased on May 31, 2006 will no longer play, and my ported songs from my personal CD collections will no longer play.
I checked Quicktime and the program is available on my computer in stand alone... I also unistalled and reinstalled based on another thread that suggested this as a solution.
I use Ad Aware for spyware and downloaded your Ewido (nice program) but all the two ever catch is tracking cookies.
The program is acting like these files are resticted or some how not authorized to play, they promt the program to open but will not allow me to add them to my Library or play them. I get an hour glass for a few seconds the program initializes and then nothing....
Is there a way to test if the program thinks these are file not authorized or not compatible - I would have assumed I would get an error message stating wha the issue is, but I am not getting an error, just no responce.
How about another program that will play itunes compatible non-protected files. Any suggestions to see if at least my personal cd collection files are not some how corrupted? -
I have a macbook pro running 10.8.5. Safari updated a day ago and now it is corrupt and will not open. It upgraded to 6.1. What is the best proceedure to get Safari working again?
ThanksThis is the most common problem :
How do I uninstall Glims?
If not that, please include a crash report & test in a new or Guest user account. -
Help my Safari keeps crashing on me and will not open.
Help my Safari keeps crashing on me and will not open.
i recently reset osx lion due to some issues and now i try to open safari and it crashes.
what should i do?is this enough?
Process: Safari [4701]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [305]
Date/Time: 2013-07-12 16:00:10.736 +1000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 224849 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 28 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: B5556FB4-2BC3-4807-A886-3E1E310F3941
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[4701]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff94ae9f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8fc20d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x00000001066f05be -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8d0928bb loadNib + 322
11 AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
15 Safari 0x00000001068f90ba SafariMain + 166
16 Safari 0x00000001066e0f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f2f7ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9810b7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff980fca7a abort + 143
3 libc++abi.dylib 0x00007fff9326c7bc abort_message + 214
4 libc++abi.dylib 0x00007fff93269fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8fc211b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff9326a001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff9326a05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff9326b152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8fc20e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001066f05be -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8d0928bb loadNib + 322
19 com.apple.AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001068f90ba SafariMain + 166
24 com.apple.Safari 0x00000001066e0f24 0x1066e0000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f2f87e6 kevent + 10
1 libdispatch.dylib 0x00007fff9403c786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9403b316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8f2f7bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9810d274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001077c5e8b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore 0x00000001077c39a4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore 0x000000010710127f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8f2f667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f2f5d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff91264df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff91264d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff662de418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff662de440 rsp: 0x00007fff662de418
r8: 0x00007fff7d871fb8 r9: 0x00007fff662ddea8 r10: 0x00007fff8f2f7d0a r11: 0xffffff80002dad60
r12: 0x00007f867143e720 r13: 0x0000000000000005 r14: 0x00007fff7d874960 r15: 0x00007fff662de590
rip: 0x00007fff8f2f7ce2 rfl: 0x0000000000000246 cr2: 0x00007f867184bffe
Logical CPU: 0 -
.gif files will not load into site
I posted a question earlier about pages not loading and the question was answered, but now my .gif files will not load. Below is the log:
Started: 4/9/2012 2:41 PM
imageshomepage\Announce35.gif - error occurred - An FTP error occurred - cannot put Announce35.gif. Access denied. The file may not exist, or there could be a permission problem.
File activity incomplete. 1 file(s) or folder(s) were not completed.
Files with errors: 1
imageshomepage\Announce35.gif
Finished: 4/9/2012 2:41 PM
I have them loading into the images folder that is in the htdocs folder.
I stated in my previous question that I am self taught via the adobe DW tutorial. I had a catastrophic computer crash and had to reload everything. I apparently did not tell DW which file to load into before and now that is fixed. Any help would be greatly appreciated.
ThanksI was never a big fan of using DW to FTP. There are several FTP programs that you might find work better than DW. For example Filezilla, free and works pretty darn well.
http://filezilla-project.org/
For me, being able to graphically see my local site on one half my screen and the site as it sits on the server on the other half of the screen really helps me quickly spot problems if I upload something and it doesn't display.
Anyway... DW is not the only option for loading files to your server.
Best wishes,
Adninjastrator -
Firefox crashed this morning. It will not launch even after being uninstalled and reinstalled. All I can get is a crash box. It will not relaunch in any way
== This happened ==
Every time Firefox opened
== this morning -- it did not open ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; yie8)This sounds the same as my issue. I was browsing in Firefox v6.0 last night and all of a sudden it closed with no notice or error message. When I tried to open FF I received the messaga; We're Sorry - Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." I does not restart. I have been using IE to browse for a solution and nothing works other than opening as administrator. Now this problem is only on one of my laptops and is fine on my desktop and other laptops so it appears to be something specific to my laptop which is running Window XP Home and Service Pack 3.
Some suggestions were to change the profile (did not work), end the firefox.exe process in task manager (not running in processes) and delete an xpicleanup.exe (not listed).
The only thing that works is to run as administrator but I have to do this everytime. Is ther a solution?
file.
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