Muse 7 runs, Muse 2014 won't.
Hi,
The banner to announce Muse 2014 displayed on my PC so I clicked 'install now', which seemed to happen correctly but Muse 7 opened/ran even thought Muse 2014 seemed to 'install/update'.
When I start Muse, Muse 7 runs.
When the banner to announce Muse 2014 shows on my screen if I select 'install later' then Muse 7 runs, if I select 'install now' I'm bought to the Creative Cloud panel which shows both Muse CC and Muse CC 2014 (in two separate line items) as 'up to date' but Muse 7 (Muse CC) is the one that always runs when start the application, never Muse CC 2014 (Muse 8).
How can I get the new Muse (Muse CC 2014) to run?
Thanks,
Gary
Mac thanks for your reply
since you are not experiencing compatibility problems i thought i'd re install muse 2014 and persevere further... So i quickly built a mickey mouse one page site on Muse cc and it loaded on Muse 2014. Tried a 10 page site built on muse cc and it too loaded, but a little slower. Tried with an 80 page site built on muse cc and it loaded on muse 2014 - 5 minutes later! Meantime during the loading process Task Manager was saying Muse not Responding. So they are compatible, i take back what i said.Fortunately once the site is saved as in Muse 2014 it loads normally (doesn't take 5 minutes)
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Process: Adobe Muse CC [5232]
Path: /Applications/Adobe Muse CC 2014/Adobe Muse CC 2014.app/Contents/MacOS/Adobe Muse CC
Identifier: com.adobe.Muse.application
Version: 2014.3.2 (2014.3.2.11)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Muse CC [5232]
User ID: 501
Date/Time: 2015-04-06 22:17:18.013 +0100
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: A0DAAE9F-182D-6AAA-2411-8178301BA3CC
Time Awake Since Boot: 32000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type AIDE::Exception: std::exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff85649286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8db28b53 abort + 129
2 libc++abi.dylib 0x00007fff91bb1a21 abort_message + 257
3 libc++abi.dylib 0x00007fff91bd99b9 default_terminate_handler() + 243
4 libobjc.A.dylib 0x00007fff892df7eb _objc_terminate() + 124
5 libc++abi.dylib 0x00007fff91bd70a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff91bd6b30 __cxa_throw + 121
7 com.adobe.Muse.application 0x00000001071712c6 AIDE::Decoder::Decoder(AIDE::Lib&, AIDE::InputStream&, AIDE::DecodeOptions&) + 102
8 com.adobe.Muse.application 0x000000010716756a MuseDOMAIDEProviderObj::ReEncode(MuseASObject, int, int, EncodingFormat) + 906
9 com.adobe.Muse.application 0x000000010716c1b1 MuseDOMAIDEProviderObj::Handler::ReEncodeAsJPEGAsync(MuseASArgs const&) + 433
10 com.adobe.Muse.application 0x00000001070f25ec MuseHandlerObj::CallMethod(MuseKey const&, MuseASArgs const&) + 124
11 com.adobe.Muse.application 0x0000000107104e60 MuseDOMObjectObj::CallMethod(MuseAtom const&, MuseASArgs const&) + 256
12 com.adobe.Muse.application 0x000000010710334c MuseDOMExtensionObj::APEObjectInvokeMethod(Opaque_APEPlayer*, void*, void*, APEOpaqueAtom*, unsigned int, APEOpaqueAtom* const*) + 348
13 com.adobe.ape.engine 0x0000000110dbe5b9 avmplus::APXHostObject::__call(avmplus::String*, avmplus::ArrayObject*) const + 329 (APXHostObjectGlue.cpp:531)
14 com.adobe.ape.engine 0x000000011134eb19 avmplus::BaseExecMgr::debugEnterExitWrapper32(avmplus::MethodEnv*, int, unsigned int*) + 57 (exec.cpp:431)
15 ??? 0x000000011cec654a 0 + 4780221770
16 com.adobe.ape.engine 0x000000011134df93 avmplus::BaseExecMgr::verifyEnterGPR(avmplus::MethodEnv*, int, unsigned int*) + 131 (exec.cpp:296)
17 ??? 0x000000011fc3b73a 0 + 4827887418
18 com.adobe.ape.engine 0x000000011134df93 avmplus::BaseExecMgr::verifyEnterGPR(avmplus::MethodEnv*, int, unsigned int*) + 131 (exec.cpp:296)
19 ??? 0x000000011fc3d233 0 + 4827894323
20 com.adobe.ape.engine 0x000000011134df93 avmplus::BaseExecMgr::verifyEnterGPR(avmplus::MethodEnv*, int, unsigned int*) + 131 (exec.cpp:296)
21 ??? 0x000000011fc3d582 0 + 4827895170
22 com.adobe.ape.engine 0x000000011134ee81 avmplus::BaseExecMgr::endCoerce(avmplus::MethodEnv*, int, unsigned int*, avmplus::MethodSignature const*) + 65 (exec.cpp:726)
23 com.adobe.ape.engine 0x000000011134fa24 avmplus::BaseExecMgr::invokeGeneric(avmplus::MethodEnv*, int, long long*) + 292 (exec.cpp:937)
24 com.adobe.ape.engine 0x000000011134e044 avmplus::BaseExecMgr::verifyInvoke(avmplus::MethodEnv*, int, long long*) + 132 (exec.cpp:312)
25 ??? 0x000000011fc3e32d 0 + 4827898669
26 com.adobe.ape.engine 0x000000011134ee81 avmplus::BaseExecMgr::endCoerce(avmplus::MethodEnv*, int, unsigned int*, avmplus::MethodSignature const*) + 65 (exec.cpp:726)
27 com.adobe.ape.engine 0x000000011134fa24 avmplus::BaseExecMgr::invokeGeneric(avmplus::MethodEnv*, int, long long*) + 292 (exec.cpp:937)
28 com.adobe.ape.engine 0x000000011134e044 avmplus::BaseExecMgr::verifyInvoke(avmplus::MethodEnv*, int, long long*) + 132 (exec.cpp:312)
29 com.adobe.ape.engine 0x0000000110e5b19d avmplus::EventDispatcherObject::DoDispatchEvent(avmplus::EventObject*, avmplus::PlayerAvmCore*, bool) + 685 (EventDispatcherGlue.cpp:1766)
30 com.adobe.ape.engine 0x0000000110e599de avmplus::EventDispatcherObject::dispatchEventFunction(avmplus::EventObject*) + 318 (EventDispatcherGlue.cpp:1231)
31 com.adobe.ape.engine 0x0000000110f8a295 avmplus::NativeID::avmglue_b2a_oo_thunk(avmplus::MethodEnv*, unsigned int, long long*) + 37 (avmglue.cpp:32877)
32 com.adobe.ape.engine 0x000000011134eb19 avmplus::BaseExecMgr::debugEnterExitWrapper32(avmplus::MethodEnv*, int, unsigned int*) + 57 (exec.cpp:431)
33 ??? 0x00000001120a82cb 0 + 4597646027
34 ??? 0x00000001197b87d1 0 + 4722493393
35 ??? 0x0000000119be9ab6 0 + 4726889142
36 ??? 0x0000000119be0063 0 + 4726849635
37 com.adobe.ape.engine 0x0000000110e5b19d avmplus::EventDispatcherObject::DoDispatchEvent(avmplus::EventObject*, avmplus::PlayerAvmCore*, bool) + 685 (EventDispatcherGlue.cpp:1766)
38 com.adobe.ape.engine 0x0000000110e5a70b avmplus::EventDispatcherObject::NativeConstructAndDispatchEvent(avmplus::List<MMgc::GCWea kRef*, (avmplus::ListElementType)1, avmplus::ListAllocPolicy_GC>*, bool&, int, char const*, ...) + 219 (EventDispatcherGlue.cpp:1347)
39 com.adobe.ape.engine 0x0000000110e5b7c9 avmplus::EventDispatcherObject::DispatchBaseEvent(avmplus::String*, bool, bool) + 345 (EventDispatcherGlue.cpp:1998)
40 com.adobe.ape.engine 0x000000011117bd54 avmplus::URLStreamObject::OnClose() + 180 (URLStreamGlue.cpp:1188)
41 com.adobe.ape.engine 0x000000011117bc3a avmplus::DataURLStream::StreamClose() + 298 (async.h:119)
42 com.adobe.ape.engine 0x0000000110dfd7ee PlatformURLStream::RequestUrlCore(bool) + 1454 (cocoa_urlstream.mm:686)
43 com.adobe.ape.engine 0x0000000110dfd85e PlatformURLStream::RequestUrl() + 14 (cocoa_urlstream.mm:728)
44 com.adobe.ape.engine 0x000000011104eafd SecurityCallbackData::ReceiveResult(bool) + 77 (SecurityContext.cpp:740)
45 com.adobe.ape.engine 0x00000001110ddbd6 FlashSecurity::CheckRequestSecurity(SecurityCallbackData*) + 230 (splayer.cpp:10165)
46 com.adobe.ape.engine 0x000000011117b2e5 avmplus::DataURLStream::RequestUrl() + 453 (URLStreamGlue.cpp:202)
47 com.adobe.ape.engine 0x00000001110e0e78 URLStreamQueue::ProcessQueue(CorePlayer*, bool) + 184 (splayer.cpp:28611)
48 com.adobe.ape.engine 0x00000001110e0c2e CorePlayer::DoPlay_DoFrame() + 1422 (splayer.cpp:12314)
49 com.adobe.ape.engine 0x00000001110e146f CorePlayer::DoPlay(bool, bool) + 287 (splayer.cpp:12640)
50 com.adobe.ape.engine 0x0000000111118d1b PlatformPlayer::DoTick() + 219 (swfl_macplayer.mm:2267)
51 com.apple.CoreFoundation 0x00007fff8597b681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
52 com.apple.CoreFoundation 0x00007fff8596d80d __CFRunLoopDoSources0 + 269
53 com.apple.CoreFoundation 0x00007fff8596ce3f __CFRunLoopRun + 927
54 com.apple.CoreFoundation 0x00007fff8596c858 CFRunLoopRunSpecific + 296
55 com.apple.HIToolbox 0x00007fff8467faef RunCurrentEventLoopInMode + 235
56 com.apple.HIToolbox 0x00007fff8467f86a ReceiveNextEventCommon + 431
57 com.apple.HIToolbox 0x00007fff8467f6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
58 com.apple.AppKit 0x00007fff91efcf81 _DPSNextEvent + 964
59 com.apple.AppKit 0x00007fff91efc730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
60 com.adobe.Muse.application 0x0000000107222e0b dv_utils::BlockWaitingForNextEvent(double) + 139
61 com.adobe.Muse.application 0x0000000107107781 MuseDialogHost::DoRunModal() + 1057
62 com.adobe.Muse.application 0x000000010710a197 MuseDialogHost::ModalLoopRunner::DoRun() + 23
63 com.adobe.Muse.application 0x00000001070d56ec IMuseIdleProc::Run() const + 108
64 com.adobe.Muse.application 0x0000000107181bfe MuseIdleManager::HandleTick(unsigned int, char const*) + 1278
65 com.adobe.Muse.application 0x0000000107182511 MuseIdleManager::HandleIdleTimer(int) + 641
66 com.adobe.Muse.application 0x0000000107156b56 MuseTopLevelWindow::UI_DoTimerNotify(int) + 150
67 com.adobe.Muse.application 0x0000000107156bdd non-virtual thunk to MuseTopLevelWindow::UI_DoTimerNotify(int) + 13
68 com.adobe.dvaui.framework 0x00000001084a1c5f dvaui::ui::UI_Node::UI_DispatchPossibleTimer(dvaui::ui::UI_NodeTimerData*) + 607
69 com.adobe.dvaui.framework 0x000000010851cc43 dvaui::ui::OS_NodeTimerData::CallDispatchPossibleTimer(dvaui::ui::OS_NodeTimerData*, dvaui::ui::UI_NodeTimerData*) + 19
70 com.adobe.Muse.application 0x0000000107151573 MuseErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 83
71 com.adobe.dvaui.framework 0x000000010851cbab dvaui::ui::OS_NodeTimerData::HandleOSTimerEvent() + 75
72 com.adobe.dvacore.framework 0x0000000107d402ec int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
73 com.adobe.Muse.application 0x0000000107151573 MuseErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 83
74 com.adobe.dvacore.framework 0x0000000107d40438 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
75 com.adobe.dvacore.framework 0x0000000107d417d5 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
76 com.adobe.dvaui.framework 0x00000001085284c9 -[DVAMacNodeTimer fire:] + 137
77 com.apple.Foundation 0x00007fff8dbc0db3 __NSFireTimer + 95
78 com.apple.CoreFoundation 0x00007fff859b0b64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
79 com.apple.CoreFoundation 0x00007fff859b07f3 __CFRunLoopDoTimer + 1059
80 com.apple.CoreFoundation 0x00007fff85a23dbd __CFRunLoopDoTimers + 301
81 com.apple.CoreFoundation 0x00007fff8596d288 __CFRunLoopRun + 2024
82 com.apple.CoreFoundation 0x00007fff8596c858 CFRunLoopRunSpecific + 296
83 com.apple.HIToolbox 0x00007fff8467faef RunCurrentEventLoopInMode + 235
84 com.apple.HIToolbox 0x00007fff8467f86a ReceiveNextEventCommon + 431
85 com.apple.HIToolbox 0x00007fff8467f6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
86 com.apple.AppKit 0x00007fff91efcf81 _DPSNextEvent + 964
87 com.apple.AppKit 0x00007fff91efc730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
88 com.apple.AppKit 0x00007fff91ef0593 -[NSApplication run] + 594
89 com.adobe.exo.framework 0x0000000108ef5148 exo::app::OS_AppBase::RunEventLoop() + 56
90 com.adobe.Muse.application 0x00000001070dd678 MuseApp::RunEventLoop() + 24
91 com.adobe.Muse.application 0x00000001070d4f62 main + 594
92 com.adobe.Muse.application 0x00000001070d4cd4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8564a232 kevent64 + 10
1 libdispatch.dylib 0x00007fff86504a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f8027e TThreadWait::Wait(unsigned int) + 62 (OSXMiniThreads.cpp:260)
2 com.adobe.ape.engine 0x0000000110dc982e BGThreadFunc(void*) + 78 (bgthread.cpp:27)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f8027e TThreadWait::Wait(unsigned int) + 62 (OSXMiniThreads.cpp:260)
2 com.adobe.ape.engine 0x0000000110dc982e BGThreadFunc(void*) + 78 (bgthread.cpp:27)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f8027e TThreadWait::Wait(unsigned int) + 62 (OSXMiniThreads.cpp:260)
2 com.adobe.ape.engine 0x0000000110dc982e BGThreadFunc(void*) + 78 (bgthread.cpp:27)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f8027e TThreadWait::Wait(unsigned int) + 62 (OSXMiniThreads.cpp:260)
2 com.adobe.ape.engine 0x0000000110dc982e BGThreadFunc(void*) + 78 (bgthread.cpp:27)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f7fe95 TThreadWait::DoSleep(int) + 149 (OSXMiniThreads.cpp:306)
2 com.adobe.ape.engine 0x0000000110e0548a DoActionsManager::RunThreadBody(void*) + 58 (coreasdebug.cpp:71)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f802b4 TThreadWait::Wait(unsigned int) + 116 (OSXMiniThreads.cpp:268)
2 com.adobe.ape.engine 0x0000000110f8d406 avmplus::PlayerAvmCore::ScriptTimeoutProc(void*) + 310 (PlayerAvmCore.cpp:1144)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff85649136 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x0000000110f802b4 TThreadWait::Wait(unsigned int) + 116 (OSXMiniThreads.cpp:268)
2 com.adobe.ape.engine 0x00000001110ec73f CorePlayer::CoreLoop() + 223 (splayer.cpp:23706)
3 com.adobe.ape.engine 0x0000000110f8007a TSafeThread::RunHelper() + 106 (OSXMiniThreads.cpp:190)
4 com.adobe.ape.engine 0x0000000110f800ed TSafeThread::Run(EThreadType) + 61 (OSXMiniThreads.cpp:203)
5 com.adobe.ape.engine 0x0000000110f7fdde ThreadStartProc(void*) + 62 (OSXMiniThreads.cpp:80)
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8564994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92e6740d start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff856444de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8564364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8596db34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8596cffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8596c858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9206033b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff856444de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8564364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8596db34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8596cffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8596c858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8c8f1c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8dbc290a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff856493fa __select + 10
1 libsystem_pthread.dylib 0x00007fff92e69268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff92e691e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff92e6741d thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8564994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92e6740d start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8564994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92e6740d start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8564994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92e6740d start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8564994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92e6740d start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8564994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92e6740d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff58b25338 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff58b25360 rsp: 0x00007fff58b25338
r8: 0x0000000000000000 r9: 0x00007fff8db52d70 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff58b254c0 r13: 0x000060800065cf20 r14: 0x00007fff76602300 r15: 0x00007fff58b253a0
rip: 0x00007fff85649286 rfl: 0x0000000000000206 cr2: 0x00007fff75989fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x1070d3000 - 0x107710fe7 +com.adobe.Muse.application (2014.3.2 - 2014.3.2.11) <37336507-6525-303C-AE2C-A6E4901A1228> /Applications/Adobe Muse CC 2014/Adobe Muse CC 2014.app/Contents/MacOS/Adobe Muse CC
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<mailto:[email protected]> <https://forums.adobe.com/people/ZakWilliamson%28Adobe%29> <https://forums.adobe.com/message/7412292#7412292> <mailto:[email protected]> <https://forums.adobe.com/message/7412292#7412292> <https://forums.adobe.com/message/7412292#7412292> <https://forums.adobe.com/message/7412292#7412292> <https://forums.adobe.com/message/7412292#7412292> <mailto:[email protected]> <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 61> <https://forums.adobe.com/thread/1516624>
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When I try to run Muse CC I get a splash screen, then a message that says I can start the trial or buy. I thought that with the full Creative Cloud membership, I would have access to all that apps, is that not true?
Hello,
Release version v7.4 Build 30, CL 784238 is not the latest version and also its not Muse CC 2014.3 version.
As you are launching an old version of Muse you will not get the option for bullets under windows.
Please make sure you are launching Muse CC2014.3. To ensure that Please launch Creative Cloud Application > go to apps tab and Launch Muse CC 2014.3 from there.
If its not upto date please make sure to Update it.
Regards
Vivek -
Will Muse run on the Intel Celeron 1007U 1.5 GHz
Hello!
Tell me, please, will Muse run on the Intel Celeron 1007U 1.5 GHz ?
I understand that in system requirements stands "2 GHz or faster", but maybe the program will run on 1.5 Ghs, not fast and good, but will? Or not?
Thank youHello
For Muse you need Intel Pentium 4 or AMD Athlon 64 processor (2 GHz or faster) with 64-bit support.
More information - http://helpx.adobe.com/muse/system-requirements.html
Regards,
Prateek -
Unable to run Muse on 3 machines
Adobe tech said I could run muse on three machines as long as they were not all being used at the same time. They have fixed the issue twice through long chat sessions. Now it's happening again. I have two macs at home and I have one at work. I have to take my projects between all three computers.
Error code:
Unable to deactivate Adobe Muse
You have already deactivated all machines for this account twice.
You will need to either locally deactivate other machines or wait to deactivate them.
We pay over $600 a year and this is the frustration we get? Adobe has always been like this and it's not fair to the people who pay for their products. There has to be a better way to manage this and allow us the software that we pay for.ktnyc00 wrote:
Adobe tech said I could run muse on three machines as long as they were not all being used at the same time.
Whoever you spoke to gave you the wrong information.
Adobe software can be activated on a maximum of two (2) computers simultaneously - not 3.
http://www.adobe.com/au/products/creativecloud/faq.html#getting-started
"Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information."
When you try to activate on a 3rd machine you'll get a "maximum activations exceeded" message. Then you must deactivate the software on one of the other machines or follow the steps here to deactivate all software then re-activate
http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html -
Muse June 18, 2014 release crashes when I try to load it.
I'm attempting to load the new release of Muse on my early 2011 MacBook Pro. It crashes every time. Please advise.
Sure - I'll copy them below Zak!
Process: Adobe Muse CC [2056]
Path: /Applications/Adobe Muse CC 2014/Adobe Muse CC 2014.app/Contents/MacOS/Adobe Muse CC
Identifier: com.adobe.Muse.application
Version: 2014.0.0 (2014.0.0.328)
Code Type: X86-64 (Native)
Parent Process: launchd [178]
Responsible: Adobe Muse CC [2056]
User ID: 502
Date/Time: 2014-07-07 13:59:41.182 -0600
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 68B28922-8B7A-E9CA-DAF8-36340554D7AB
Sleep/Wake UUID: B129BDDC-9A7E-498E-9E6D-EA73AF2ADEBD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b26b866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9562135c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff904bab1a abort + 125
3 libc++abi.dylib 0x00007fff959acf31 abort_message + 257
4 libc++abi.dylib 0x00007fff959d293a default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff8816b322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff959d01d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff959cfc5b __cxa_throw + 124
8 com.adobe.dvacore.framework 0x0000000107174a3d dvacore::filesupport::DirHelper::Create() + 813
9 com.adobe.dvacore.framework 0x000000010718b8b7 dvacore::filesupport::DirHelperUtils::PrefDir() + 231
10 com.adobe.dvacore.framework 0x0000000107175aae dvacore::filesupport::DirHelper::PrefDir() + 14
11 com.adobe.dvacore.framework 0x00000001071847a7 dvacore::filesupport::Dir::PrefDir() + 23
12 com.adobe.Muse.application 0x000000010669be6a MuseSys::GetPath(MuseSys::_t_PathID) + 810
13 com.adobe.Muse.application 0x00000001068dae9a Preferences::Init() + 26
14 com.adobe.Muse.application 0x00000001065c5d7e MuseApp::InitPreferences() + 14
15 com.adobe.exo.framework 0x00000001082be011 exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 641
16 com.adobe.Muse.application 0x00000001065be238 main + 264
17 com.adobe.Muse.application 0x00000001065be0f4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b26c662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9000b421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff9000b136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b26be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95621f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95624fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b26be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95621f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95624fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7a769310 rcx: 0x00007fff59642ef8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff59642f20 rsp: 0x00007fff59642ef8
r8: 0x0000000000000000 r9: 0x00007fff904e28d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff59643080 r13: 0x0000608000115268 r14: 0x0000000000000006 r15: 0x00007fff59642f60
rip: 0x00007fff8b26b866 rfl: 0x0000000000000206 cr2: 0x0000000107341320
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x7fff934c2000 - 0x7fff934f1ff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff934f2000 - 0x7fff93539ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff9353a000 - 0x7fff935b1fff com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff935d1000 - 0x7fff935f6ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff93a9d000 - 0x7fff93c55ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff93ce3000 - 0x7fff93cfbff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff93cfc000 - 0x7fff93d0afff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff93d0b000 - 0x7fff93d0bfff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff93d0c000 - 0x7fff93d65fff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff93d66000 - 0x7fff93d70ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff93d71000 - 0x7fff94041ffc com.apple.CoreImage (9.2.8) <1509987F-5671-3AE3-91C7-18E952ED90C7> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff94042000 - 0x7fff942ecff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff942ed000 - 0x7fff942efff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff942f0000 - 0x7fff94315ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff94316000 - 0x7fff94383fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff94890000 - 0x7fff948a9ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff948aa000 - 0x7fff948aeff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff948fe000 - 0x7fff94906fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff94925000 - 0x7fff94a2bff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff94a2c000 - 0x7fff94a91ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff94fb1000 - 0x7fff94fb2ff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
0x7fff94fb3000 - 0x7fff94fb3fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9508d000 - 0x7fff950c8fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff95474000 - 0x7fff954c2ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff954f1000 - 0x7fff9550cff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff955a0000 - 0x7fff955a1ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x7fff9561f000 - 0x7fff95626ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff958b6000 - 0x7fff958c3ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff958c4000 - 0x7fff959abff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff959ac000 - 0x7fff959d5ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5778
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=237.3M resident=150.4M(63%) swapped_out_or_unallocated=86.9M(37%)
Writable regions: Total=56.5M written=3528K(6%) resident=3776K(7%) swapped_out=0K(0%) unallocated=52.8M(93%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 8K
MALLOC 44.4M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 9304K
VM_ALLOCATE 1260K
__DATA 23.3M
__IMAGE 528K
__LINKEDIT 89.4M
__TEXT 147.9M
__UNICODE 544K
mapped file 34.0M
shared memory 4K
=========== =======
TOTAL 406.6M -
Will the latest update of Muse run on Windows Vista?
Will the latest update of Muse run on Windows Vista?
Hello
As per the new system requirements, Muse will run on Windows 7, or later with 64-bit version required.
For more information, please see the release notes here:- http://helpx.adobe.com/muse/release-note/adobe-muse-release-notes.html
Regards,
Prateek -
InDesign CC 2014 won't download or install
I'm running OS X 10.6.8 (Mountain Lion?) on a 2011 17" MacBook Pro. I have the Design Standard CC subscription.
I'm getting InDesign CC 2014 Mac files from customers, and they won't open in InDesign CC.
I would install InDesign CC 2014, but don't see a Mac installer in the Adobe Application Manager. (It was automatically pushed and installed to my PC a couple of months ago.)
I suspect I need to upgrade my OS, but I've read that Yosemite is an Adobe-killer, so I'm not doing that!
Mavericks is supposed to be good for Adobe products, but I can't find an installer. Apparently it's no longer available in the Mac App store.
I have a work-around for now, but I can't be the only one with this problem!
We have only two Macs here in my office, both still running Mountain Lion.
Any suggestions? Thanks!Thanks, but I guess I was unclear.
I do have permission to install Apps. I have CC for Teams, I am the administrator.
My issue is that Indesign CC 2014 does not show up on my list of applications in the Application Manager on my Mac.
I also have CC on my PC. InDesign CC 2014 was automatically pushed to the App Manager, I installed it awhile back on my PC. But on my Mac, it's not even available to me.
I've researched it some, and it looks like InDD CC 2014 won't run in Mountain Lion (10.6.8) which would explain why it doesn't show up. Minimum specs = Mac OS X v10.7, v10.8, v10.9, or v10.10, according to Adobe. And I can't find a Mavericks (10.9) installer anywhere. And Yosemite is too new, I'm not going to beta test that. -
Hi guys, my Illustrator CC 2014 won't launch, getting an error message "Could not complete the requested operation", this is not a specific file issue I can't launch Illustrator stand alone. I've un-installed and re-installed about 3 times and contacted support but they haven't been able to solve as of yet. It's a relatively fresh install of windows 8.1 and no custom fonts have been added. I've tried deleting the preferences folders and launching and that has not had any effect. No idea what else I can do, any help would be greatly appreciated.
Edit: Forgot to mention I have also tried running Illustrator as administrator and that Illustrator was running perfectly fine on this computer since install (about 2 weeks) before this started happening.
Thanks
ChrisHi Jacob, I decided to completely remove the entire creative suite from my computer, ran the cleaning tool (although some errors showed in the log file) and it now works! Let's just pray it stays this way haha. Thanks for the suggestion.
Log File:
[Thu Mar 05 10:18:58 2015] Choose from one of the following options to clean up :
[Thu Mar 05 10:18:58 2015] 1. All
[Thu Mar 05 10:18:58 2015] 2. Adobe Flash Player 10.2
[Thu Mar 05 10:18:58 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Thu Mar 05 10:18:58 2015] 4. Creative Cloud 2014 only
[Thu Mar 05 10:18:58 2015] 5. Creative Cloud only
[Thu Mar 05 10:18:58 2015] 6. CS6 only
[Thu Mar 05 10:18:58 2015] 7. CS5-CS5.5-CS6
[Thu Mar 05 10:18:58 2015] 8. CS5-CS5.5
[Thu Mar 05 10:18:58 2015] 9. CS3, CS4
[Thu Mar 05 10:18:58 2015] 10. Adobe Id credentials
[Thu Mar 05 10:18:58 2015] 11. Quit
[Thu Mar 05 10:18:58 2015] Choice :>
[Thu Mar 05 10:19:00 2015] User selected: All
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Thu Mar 05 10:19:00 2015] List of products installed on this machine
[Thu Mar 05 10:19:00 2015] Listing products for cleanup:
[Thu Mar 05 10:19:00 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Thu Mar 05 10:19:04 2015] Are you sure you want to clean all the listed products and associated files?
[Thu Mar 05 10:19:04 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Thu Mar 05 10:19:06 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Thu Mar 05 10:19:06 2015] OSVersion : 64-bit
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AAM
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
[Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
[Thu Mar 05 10:19:06 2015] CoreSync custom hook not found
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Retry deleting the folder since folder still exists
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
[Thu Mar 05 10:19:06 2015] :: Cleaning-up left over inventories ::
[Thu Mar 05 10:19:06 2015] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Thu Mar 05 10:19:06 2015] Found AAMref : ACC.aamref
[Thu Mar 05 10:19:06 2015] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: True
[Thu Mar 05 10:19:06 2015] Removing content of Product : CS5Installer, Version : CS5
[Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] LOG FILE SAVED TO: C:\Users\Chris\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Thu Mar 05 10:19:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Thu Mar 05 10:19:07 2015]
[Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
[Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Thu Mar 05 10:19:07 2015] --------------------------------------------------------- -
My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard. I erased and re-installed by putting the iMac in Target Disk mode and usin my MacBookPro as the host. But after numerous attempts I still can't get it to boot either from the HD or DVD drive. I just get the white screen after the wheel stops spinning. I can't get it to run Hardware Test - just get the white screen. If I use Disk Utility via my MBP it says the disk appears OK. All the Snow Leopad files appear to have been installed. What can I do?
Hi-NRG Bwoy wrote:
I erased and re-installed by putting the iMac in Target Disk mode and using my MacBookPro as the host.
Reet the SMC and the PRAM
Cheat sheet to help diagnose and fix your Mac
Perhaps you installed the wrong version OS X onto the iMac, you can't use the disk from another Mac.
clean the disk.
If it's not working then use this method to create a bootable 10.6 USB from the iMac machine specific 10.6 disk or the 10.6.3 retail disk on your other Mac, use it to boot the iMac with.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
How to erase and install Snow Leopard 10.6 -
New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer. If I select 2 raw files and click "Open" Camera RAW will only open 1 raw, then when I click "Done" it will close and open the second, sequentially. Previous Photoshop CC and RAW worked fine, it would open mulitple RAW at the same time. How do I fix this?
If it worked for you that way previously there isn't much to comment about. I just tried opening multiple images from Windows Explorer with Photoshop CS6 and Camera Raw 8.6, and the first image would open and when I clicked cancel then the second image would open. But if I wanted multiple images opened in Camera Raw to work on them simultaneously it was necessary for me to open them from Bridge. I just did it as an experiment because I normally use Lightroom. Anyway, IF it was a feature at one time to work as you described, it doesn't seem to be that way now.
-
I cannot install iTunes 10.5. I can download it, but when I go to install it says that a program cannot be run and it won't give the name of the program. I have the Windows Vista 64-bit system.
That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform. -
Macbook Air running OS Mavericks won't print wirelessly to Officejet 4620
I'm running a 2014 macbook air running OS 10.9.3 with an officejet 4620 all connected to the same wireless network. I have an older Macbook running OS 10.7.5. The older macbook will print fine wirelessly to the printer. The new macbook air will connect to the printer and scan from the printer. However, when I try to print something from word it says it's sending the job to the printer and that the job is complete, but nothing prints. It doesn't even try to print. I went into HP settings and printed a test page without a problem. I'm guessing it has to be something in OS Mavericks. Anyone have any ideas?
Welcome to the HP Forums Sanduvall,
I read your post which indicates that you can't print from Maverick, but it will scan.
I can help you with this.
Are you using the newest drivers from HP?
HP Officejet 4620 e-All-in-One Printer series Full Feature Software and Drivers - OS X 10.9 Maverick...
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Test the printer again.
If you are still having issue then please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon ( ), and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign, then select the printer from the list and click on the Add button.
(make sure it shows the printer name beside Use, not the Airprint driver)
Try printing again.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Imac (running 10.8) won't recognize wifi printer
My imac (running 10.8) won't recognize one (1) of my two (2) epson artisan 810 printers when I try to add it to my wifi in the "print and scan" utility. The printer that won't connect was previously connected to a PC running Win7. Could Bonjour have something to do with this? Any suggestions on how to correct this would be most appreciated.
thank you, MichaelPost your topic in the Snow Leopard community here.
Ths is the Safari forum.
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