Muse CC - Installation Failed
I've downloaded and installed most of the new cc apps that I need, but the Muse CC installation fails. After clicking on the "learn more" link in the Creative Cloud app, a popup appears informing me that: "Installation Failed. A beta version of this product exists on this computer. Please quit and uninstall that version before continuing" Well I didn't have a beta version, but I did quit and deleted the version I did have. After emptying the trash, tried again - and received exactly the same message. Am on Mac OSX 10.7.5 Version of Muse prior to attempting to install the cc version was Release version 4.1, Build 8
I contacted Adobe through their customer service chat and they had me go here... http://www.adobe.com/support/contact/cscleanertool.html and install the cleaner tool. I selected Adobe Muse from the list, cleaned it up, and reinstalled Muse. It worked.
Similar Messages
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Muse Update Installation Fails
When I try to update to 2.1 it seems like it updates but them the program closes. I've tried uninstalling and reinstalling...same issue. Turned off all AV programs.
Under Programs in control panel it shows 2 installs of Muse (2.0 and 2.0.945)?
Windows 7 Pro 32bit
4GB RamPlease remove the current copy(ies) of Muse using the Windows Control panel and then install Muse (2.1) from creative.adobe.com or via this link http://www.adobe.com/go/muse_latest_win.
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I'm having trouble installing Muse. the installer gets to 84% and fails.
I've uninstalled, repaired permissions, booted from repair partition and repaired, zapped PRAM and then tried them all again twice, but it still doesn't install.
Here's the error that I get:
Clicking the link only takes me to a blank Summery.htm
I've seen this thread but it didn't fix anything: Update Muse CC failed, I tried again but it didn't work. All other 6 updates succeeded. Message was: installation failur…
And I've tried everything on this page multiple times: Creative Cloud Help | Install, update, or uninstall apps
After clicking on "Retry" multiple times, it eventually installs, but the application is not in my Application folder and is nowhere to be found. I quit the Creative cloud app and relaunch it after a "Successful Install'" but the application isn't installed and the CC app shows that I need to upgrade it.
Muse CC shows up as installed even though I uninstalled it.
I've updated it several times, but it still will either fail, or finish and not actually install anything.
** UPDATE **
Tried installing on another computer. while the install said it failed, the application appeared in the application folder and it worked. It failed at 84-85% and apparently the uninstaller wasn't installed. I copied the Muse CC 2014 folder to my machine, restarted the creative cloud app and everything works. no idea why the CC app fail to install Muse, but the act of uninstalling it the first time removed my ability to reinstall Muse. It's working now but was a pain.Same thing here. Will have to work with ver. 7.4 until you guys figure out what the issue is. Please let me know how to resolve.
This update installation process is completely different from previous ones where updates would install within Muse application; this update takes you to Adobe application website - offers "Download" of Muse 2014. This is confusing to me...does this mean download a completely new Muse or install an update? Clicking download offers me all CC applications "Try, try, try" etc. or, for Muse to "Install". Clicking install eventually brought me to OP's issue above.
Please help... -
Adobe Illustrator CS6 Update (version 16.0.3) Installation failed?
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Photoshop update work fined.
Macintosh running Mountain Lion.I have the same problem. Dreamweaver's update installed fine though. I don't even know what MacKeeper is.
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Here's my list of installed applications:
cd /Applications
ls
./ Dashboard.app/ Preview.app/
../ Dictionary.app/ QuickTime Player.app/
.DS_Store Divvy.app/ QuikIO.app/
.localized Dropbox.app/ Reminders.app/
1Password.app/ Droplr.app/ Remote Desktop Connection.app/
Adobe/ Espresso.app/ Safari.app/
Adobe Bridge CS6/ Evernote.app/ Sauce.app/
Adobe Dreamweaver CS6/ FaceTime.app/ Sip.app/
Adobe Edge Code Preview.app/ Firefox.app/ Skitch.app/
Adobe Edge Inspect.app/ Flux.app/ Skype.app/
Adobe Extension Manager CS6/ Font Book.app/ Spotify.app/
Adobe Illustrator CS6/ Found.app/ Stickies.app/
Adobe Muse.app/ FreeMemory Pro.app/ Sublime Text 2.app/
Adobe Photoshop CS6/ Game Center.app/ SugarSync.app/
Adobe Photoshop Lightroom 4.app/ Geekbench.app/ Suitcase Fusion 4.app/
Adobe Revel.app/ GitHub.app/ SuperDuper!.app/
Alfred.app/ GitX.app/ System Preferences.app/
Amazon Cloud Drive.app/ Google Chrome Canary.app/ TextEdit.app/
Android Apps@ Google Chrome.app/ TextMate.app/
Anvil.app/ Hammer Trial.app/ Time Machine.app/
App Store.app/ Image Capture.app/ Tower.app/
AppCleaner.app/ ImageOptim.app/ Transmit.app/
Archive Utility.app* Kindle.app/ Twitter.app/
Automator.app/ Last.fm.app/ Ubuntu One.app/
Backblaze.app/ Launchpad.app/ Utilities/
Bartender.app/ LightTable.app/ VirtualBox.app/
Brackets Sprint 16.app/ LiveReload.app/ WebFonts/
Brackets Sprint 17.app/ MacVim.app@ WebKit.app/
Brightness Slider.app/ Mail.app/ WebStorm.app/
CCleaner.app/ Messages.app/ Wi-Fi Diagnostics.app*
Calculator.app/ Microsoft Communicator.app/ Windows Phone.app/
Calendar.app/ Microsoft Messenger.app/ Woven Uploader.app/
Carbon Copy Cloner.app/ Microsoft Office 2011/ Xcode.app/
Charles.app/ Microsoft Silverlight@ Xcode46-DP1.app/
Chess.app/ Mission Control.app/ Xcode46-DP2.app/
Chocolat.app/ Mou.app/ Xmarks for Safari.app/
Chromium.app/ MyShoebox.app/ eclipse/
Coda 2.app/ NetNewsWire.app/ iOS Simulator.app@
CodeKit.app/ Notes.app/ iPhoto.app/
Colloquy.app/ Opera Mobile Emulator.app/ iTerm.app/
ColorSchemer Studio 2.app/ Opera Next.app/ iTunes.app/
ColorSchemer Studio.app/ Opera.app/ iWork '09/
Contacts.app/ Photo Booth.app/
DVD Player.app/ Pocket.app/ -
"installer failed to initialize. Please download Adobe Support Adisor"
I downloaded Advisor and ran it but it found nothing wrong.
Any ideas why it won't install?There were not any logs pertaining to Creative suite 6 only for muse and cs3.
Any suggestions on installing? I'm running 10.6.8
My system is:
Model Name:
iMac
Model Identifier:
iMac9,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.66 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache:
6 MB
Memory:
4 GB
Bus Speed:
1.07 GHz
Boot ROM Version:
IM91.008D.B08
SMC Version (system):
1.45f0
Serial Number (system):
QP93000V0TJ
Hardware UUID:
30E49143-FEE1-54B3-9659-6D7277B318E8 -
Installation Failed (EX20)
I've tryed for days now, looked online and still having problems. I was able to download and install CC manager, Bridge, Muse and Lightroom. But when I try Photoshop, Illustrator or Acrobat I get this message: Installation failed Unable to extract files. Press retry to download again or contact customer support. (EX20).
I am running windows 7 with a 120 gb SSD and have 48 gb left. HELP!!!!
Thank you in advance.
JimSo, I got it worked out.
The solution:
Create another Admin User on my PC then download, it worked. Then you can delete that accout after your done downloading, it has something to do with the permissions. Hope this helps someone else in the future.
Jim -
Why does it say installation failed?
When I go to install the latest update of Muse, it goes about halfway through and comes up with "Update Installation Failed!" If this problem persists, please see the website.
Hi,
Kindly uninstall Muse and try installing it afresh.
Regards
Sonam -
Camera Raw 6.7 Update for Mac: Installation Failed error message. Update downloaded directly from Adobe website. Newly purchased Mac Workbook Pro, OS 10.10, using Photoshop CS5. Other updates successfully accomplished. Camera Raw 6.7 Update was downloaded multiple times with multiple installation attempts. Any recommendations?
thanks for the prompt response...i appreciate it. according to the link you listed, that's correct. the strange thing is that prior to the upgrad to mac os 10.8.4, photoshop CS5 was working just fine and i was able to open my canon raw files with my current camera raw plug-in version 6.7 which adobe has indicated is the last camera raw update they'll be offering for cs 5
so it's clearly an issue related to the "upgrade" of the os. seems like every solution creates 6 new problems...further evidence for the notion that if it ain't broke don't fix it! thanks again. -
I have Photoshop Elements 10 and Premier Elements 10 installed on my PC. Both were installed from discs that I bought a few years ago. I recently purchased the upgrade (by download) for both applications to version 13. In accordance with the (scant) instructions received by email, I downloaded the four files required from the Adobe site. I subsequently ran the .exe files, which in turn created directories on my PC, including set-up.exe files for both applications. When I run the setup files, I get an error message stating that the installer failed to initialise. The error message advised me to download the Adobe Support Advisor to detect the problem. That tool does not exist. I then sought assistance from the Abobe support site, initially using the hyperlink suggestions, which were of no use, then using the chat function. The operator kept trying to get me to do something with something called 'Creative Cloud'; which I am not familiar with, and do not use. He then instructed me to download and run a CS5 cleaner tool; however, none of the choices offered by that tool include my issue, or either Photoshop Elements or Premier Elements. I am reluctant to uninstall version 10 of the programs in case I end up losing the lot and therefore wasting even more money than the purchase price for this upgrade.
All I want to do is upgrade my two applications from version 10 to version 13. I have paid the requisite fee but it clearly does not work. I appear to have totally wasted my money. Can anyone please tell me how to get it to work? I do not want to have anything to do with the so-called ‘Creative Cloud’ as I have no idea what it is, and I do not want to lose what I already have (and have paid for previously).
I have tried for a few days to access the so-called 24/7 chat assistance but appeared to have been locked out as every time I try to access it, I get a message that the (24/7) chat is closed. Adobe has taken my money for a product that does not work, and also refuse to help me fix it.
I am very frustrated with a product I bought that does not work, and a 24/7 support service that clearly is not 24/7, and which refuses to assist me. Can anyone PLEASE tell me how to get this to work? Rod.Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha -
Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7What is the current version of Ps (Help->System Info), if you have 13.0.1.2 already applied then you need to re-install Ps to get Ps 13.1.2.
As 13.1.2 is a subscription patch this would not get applied over 13.0.1.2.
If this still does not resolves your issue, Kindly mail me installer logs.
For Mac:
"Library/Logs/Adobe",
For Win:
Program Fies(x86)\Common Files\Adobe\Installers
Please mail me @ [email protected]
Regards,
Ashutosh -
What causes error code: U44M1P7? I have rebooted my machine multiple times and continue to get the same results.
Photoshop: Basic Troubleshooting steps to fix most issues
ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html -
What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7
I found the manual update, which worked!
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604Hi Barbara,
For failed 13.1.2 update error U44M1P7, Please refer to the solution mentioned in the following threads :
http://forums.adobe.com/message/5396792#5396792
http://forums.adobe.com/message/5409050#5409050 -
Hello, I need some help. I am getting the following error just when updating my Photoshop CS6 app. U44M1P7
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpda…
Re-install on top of CS6 had to do that myself when I had perpetual CS6 installed and tried to update to Subscription version. Perpetual CS 6 13.0.1.3 Windows 13.0.6 Mac are different then 13.1.2 subscription version
Explanations of error codes:
U = Updater.
44 = Install Update Error
M1 = Automatic
M2 = Standalone mode
P = Patcher
6 = Done With Errors
7 = Installation Failed
ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html -
Photoshop 13.1.2 for Creative Cloud Installation failed.
what to do ?
Error Code: U44M1P7 Dreamweaver CS6 Creative Cloud release – Feb. 2013 Installation failed. Error Code: U44M1P7
AND
Use of keys like "d" - "x" - "b" does not work when i`m i "b" modus Its impossible to use teh X and d keys in brushes mode. I`m also using a wacom tablet. all system and program is runnin the latest versions... pleas help ! :-)CF-Wesenberg please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve the U44M1P7 error.
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Photoshop 13.1.1 for Creative Cloud Installation failed
Photoshop 13.1.1 for Creative Cloud Installation failed. Error Code: U44M1P7. How do I solve?
Moroccoflowers please see http://forums.adobe.com/thread/1113531 in reference to the Photoshop update.
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