Muse CC Preview Issues

Since using Muse CC 6.0 I'm not able to Preview any of my sites that were created in a previous Muse version, all sites display fine in Design, but when wanting to Preview the pages, nothing comes up...it occurs on all sites even template sites from MuseTheme etc. Any thoughts, thanks folks : )

What version of Air are you running? You can find it using Help -> About Adobe Muse

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Gif file won't animate in Muse's preview mode or in Muse's view in browser mode

Created a gif file with Photoshop that's 7.5MB in size. Placed the gif file on a Muse page. But, the gif won't animate in Muse's preview mode or when Muse sends the page to be viewed in browser mode. I'm using a Mac running OS X 10.9.2 and I'm a creative cloud member using Muse. Any solutions?

Step one to enable the community to help debug what you're encountering would be to provide the URL for the page where the GIF is being used. My first guess would be there are effects applied to the image (i.e. inner glow, bevel, etc.) that require Muse to re-encode the image and Muse does not support encoding animated .gif. It only supports passing animated .gif files through unchanged. (And to get an image to pass through unchanged it needs to have no effects that require rasterization applied in Muse.)
Given you've stated the GIF file is 7.5Mb I have to question your choice of .gif. At 7.5Mb this single file will take ~8 seconds to download on the average US broadband connection and will be much slower for many broadband users and most cellular users. GIF is a reasonable choice for very small short animations used sparingly, but is seldom (if ever) a good choice for larger or longer animations. Better choices for those are to use a video or a tool like Edge Animate to create a HTML5/CSS3 animation. The end result will be vastly more user friendly in terms of page load performance.
A huge percentage of first time visitors to a webpage will cancel the page load rather than waiting 8+ seconds for the page load to complete.

RAM Preview issue

Hi,
I'm wondering if anyone has seen this or can provide some direction for further investigation. This is on a new Mac Pro on which I have just installed FCS
In some projects the RAM preview has no effect on playback performance. After generating a RAM preview, the project will play at the same speed (say 2 fps) and as soon as I pause playing, the green progress bar that indicates project is loaded in RAM disappears or becomes fragmented - without modifying the project in any way. When this happens it also becomes nearly impossible to do additional editing as every simple task (as simple as resetting the play range) can result in the spinning beachball. There was a recent thread on RAM preview issues (http://discussions.apple.com/thread.jspa?messageID=12215113&#12215113) but it appears the problem there was due to a long HDV project. The projects I experience this on generally have a lot of particles or replicated elements, but are standard 720 x 486 resolution projects lasting less than 10 sec. System memory usage is relatively small, less than 4 GB.
These issues arise on a recently purchased MacPro (3.33 GHz 6-Core, 16 GB RAM, ATI 5870). The boot disc is an OWC SSD, and user folders, scratch, etc are on separate hard drives. I installed the operating system on the SSD using the installation disc, and have manually installed all my programs from their original discs. (I initially used migration assistant to bring over applications, but that failed with some applications, so I wiped clean and started over). There have also been some past threads on how different hardware configurations can affect performance, but I don't seem to be doing anything abnormal here.
What I have done:
Tested ram using memtestosx
Verified memory usage through activity monitor. The projects I have tested on use up less than 4 GB of system memory
Before each test or comparison I reset preferences.
I do not have this flakey behavior with an older MBP (17" 2.93 GHz Core 2 MBP with NVIDIA 9600) running the same OS (10.6.4) and motion version (4.0.3). Running the same project on the MBP will take longer for the RAM preview to complete, but when it does, the project plays at full frame rate.
The upgrade to a MacPro was mainly for other CPU and RAM intensive applications unrelated to video or graphics, but I expected motion to show a nice performance boost over the MBP on this new machine. Anyhow, any insight or direction for further investigation that I should pursue will be appreciated.
Thanks.

I tried your project (nice, BTW), and yes, 20,000+ particles take some time to render. However, when I did a RAM Preview, I had no problems - after render it played at full speed.
UNTIL...
I selected the emitter. Then playback went to the pre-RAM-Preview speeds. As soon as I turned off overlays or made sure the emitter was not selected, the playback instantly sped back up to full speed. I believe this is because Motion needs to image the constantly changing outline of the emitter. This means it needs to be re-drawn every frame after Motion determines the extent/size of the 20,000 particles on their random journey.
I think this is backed up by the fact that near the end of your project, there are only a few particles to keep track of and the playback appropriately speeds up. Also, CPU usage vastly increases when I turn on the overlays.
Moral of the story? To ensure the quickest possible playback, turn off overlays (⌘/) or ensure that something like a particle emitter is not selected during playback.
Patrick

Preview issue. Send to iPhoto option is grayed out after Lion upgrade

Preview issue. Send to iPhoto option is greyed out after Lion upgrade.
In Snow Leopard it was an option to send pics from Preview to iPhoto, but now it is greyed out if I right-click on the pic. I have searced and tried everything, but I cannot fix it, so does anyone have a fix for it? Please :-)

I can offer no help but would also like to see this issue resolved. Firstly, it would be useful to know if this problem is seen by everyone. When viewing photos in Preview, with thumbnails in the sidebar, right-clicking on any of the thumbnails results in this:
Prior to the upgrade to Lion, "Send to iPhoto" was not greyed out and worked as expected.

Quick preview issues

I’m using a late 2008 MBP and SL 10.6.4 with AP3. After importing around 5000 RAW to a new project, quick preview in full screen isn’t working properly. Viewing the photos in full screen at full resolution is not an issue. Only when switching to quick preview, the image disappears and the screen goes black. When flipping through the photos in full screen and quick preview on, the photos flash up for a blink of an eye before the screen goes black again.
What I’ve tried so far is to delete and generate new previews, repair permissions and the library and rebuild the library. However, as a result all projects now have the same issue. Moreover, photos aren’t shared with other (iLife) applications. The projects in the photo browser in Mail as well as the control panel for desktop background are empty. Sharing with iTunes, i.e. syncing photos on my iPhone, doesn’t work (again, projects have 0 photos). Of course, sharing is enabled in AP preferences. I’ve read several articles about this sharing problem but the solutions posted didn’t work for me. As sharing uses the jpg files, I guess this is somehow related to the quick preview issue.
It seems that for some reason Aperture does not read the jpg files. Any ideas what else I can try to solve this? Thanks!

Unfortunately, I do not have a solution for you because I am struggling with a similar problem since the release of AP3. I have also experienced the blink of an eye appearance and disappearance of some previews. Also, sometimes the thumbnails and the preview pictures shown are unrelated, or the previews are scrambled. I have tried every AP2 to AP3 conversion strategy in the book; the result is always the same. Hope Apple finds a solution for this quickly.

RAM previewing issue

Hi,
I'm working in After Effects CS4, and I'm having a problem when I try to RAM preview short sections of an animation project. The RAM preview keeps stopping before it reaches the end of the work area, and beginning again. I'm pretty new to the program, but I've also noticed the little green bars that, I believe, tell you if the section has rendered/processed always have little gaps in them. That may be related. I don't know.
Does anyone know what may be causing this RAM previewing issue?
On a side note, I'm using After Effects on a Macbook (not a Macbook Pro), and I'm wondering whether this problem may be due to the Macbook not being sufficient for After Effects and CS4 in general. (I had originally intended to install the program on my 2004-era G5 tower, but it wouldn't install After Effects CS4 because apparently the program won't work with PowerPC processors, only Intel ones. At least that's what I was told.) Anyway, I've wondered whether the RAM previewing issue may be due to the Macbook not being enough computer for After Effects/CS4. My Macbook has a 2 GHz Intel Core 2 Duo, 2 GB 1067 MHz DDR3 and 106 GB of available space.
Any insights on the RAM previewing issue and whether my Macbook isn't a suitable computer for these programs would be greatly appreciated.
Thanks a lot,
Neil

From the theoretical specs there is nothing that speaks against your notebook. Apparently the biggest hurdle for some users is to get it to run in the first place, but now that it runs, it's safe to say that you will be able to use it properly. Of course, to let truth have its way, you will become slightly peeved at a point and get that yearning for a new machine, when you use more functions and your projects become more complex. Especially the only 2GB RAM will then often become a show stopper and you will really hate Adobe when one of those dreaded "Could not creat X x Y buffer" or similar out of memory warnings pop up. Still, no need to rush. Take your time and see, if AE is even everything you thought it would be and then make clear, structured plans for getting a new computer. You wouldn't wanna spend another 2000 bucks on a spiffy machine just to run AE once a month.
Mylenium

Adobe Content Viewer (desktop preview) issues

The Adobe Content Viewer (desktop preview) runs off the bottom of my screen (27") when viewing content from InDesign for the new iPad. Would like to be able to alter window size and be able to scroll down to view artwork at full size. Am I missing something simple?
I've downloaded the latest updates for the folio producer tools as well as the folio panel update.

The Adobe Content Viewer for the desktop currently doesn't preview new iPad (2048x1536) folios properly. This desktop preview issue should be fixed in the next release.

Muse and Forms issues

Muse and forms issue
Good morning all, I have an issue that I thought I would ask the greater group to see if anyone has a workaround or fix for what is happening.
Here is what I have:
1. I have a customer that I am redesiging their site and they have this current form on their site that they want me to reuse ( http://www.selectpos.com/rma.htm )
- note at the bottom the buttons look great they look like buttons and operate like buttons.
2. Now I have pulled the code from their old site,and added to the new site with Muse insert HTML were I needed it. It operates great, but note the buttons they no longer look like buttons or act like buttons. ( http://www.selectpos.com/temp/rma.html )
3. That same code just put into a text file and placed in a html file. the buttons come back and is fine. this again is all the same code no changes from the current to redesign and to the simple html file ( http://www.selectpos.com/temp/test01.html )
Not sure what to do, it all work fine in the new site, but I just don't like the buttons at the bottom nor des the client. I need to reuse this code as their customers are familiar with the GUI of the form and are happy with the way it is. their invoice system is tied to the number that is generated. The page is hosted on Godaddy so I can't take it to Adobe Business Catalyst and redo the form there. Note I have tested this on multiple system and browers. it works fine on IPhone and Ipad, but IE 8 and 9, chrome, and firefox nothing.
Any help or direction is greatly appreciate, thank you all in advace for taking a look at this issue and I look forward to your replys and suggestions.

It appears you have now updated the button code to use an image instead.
The issue you are facing is happening due to CSS that Muse uses in order to style input elements. To get the plain default look for a button in Muse, you would need to update the CSS in /css/site_global.css. The easiest option would be to remove the first two instances of "input," (including the comma) from the file and thus the properties affecting the default look of the input element won't apply sitewide.
However, we do not generally recommend editing files generated by Muse as any manual changes you make to files generated by Muse would be overwritten the next time you export/publish a site through Muse. Though this condition does not always apply to common CSS/JS files during subsequent exports at the same location but it does when your Muse installation upgrades to the current latest version where it exports/publishes all files in order to take into affect any improvements/optimization to code made since the prior version.
You might want to test this locally or by directly inspecting the element in a browser if you are comfortable with it.
Thanks,
Vinayak

Muse Preview Issue

I am having an issue where my pages look perfect in muse.....but in they preview (muse and browser) the seem to be bugging out and the header space is stretching. It worked fine one minute then the next.........I'm sure I didn't change any settings.
Muse
Same shot in the browser preview.....you have to scroll way down to ge the logo
and this is the Muse preview.........opens at the page bottom which is also stretched and you cant scroll up (frozen)
Help please

Bumping for an answer/help.

Hi i have a question. or issue with muse. page preview

When i go to pre view my page in the preview munu from muse or in a browser or in adobe bc published. i am getting a small problem. its only do this my site. all the others are fine. partner site i ment, is mine. some of the items are over laping the page when i scroll down. how do i fix it without starting over? i empty my cash in the browser.

Hello,
Looking at the site I assume that you want the navigation menu and black rectangle at the top and rest of the content should scroll below that.
For this you need to make sure rectangle , menu navigation are pinned and they should be in the top layer.
To create a layer go to the layers panel and create a new layer (make sure its at the top of the layers list)
Select the elements that you want to stay over other elements > Right click > Move to Layer > Select newly created top layer.
This should do what you wish for. Please let me know if this not what you are looking for.
Regards
Vivek

Adobe Muse Previewing Issue

I have only designed a desktop version of my website.... and everything looks great, no flaws or white boxes,,,, but when I try to view the site on my tablet there is a verticle white box on the far right that spans the whole one page site. However when I reach the bottom,, the white box vanishes...I have done 2 sites before this one but this is my first full width site and need help solving this

here is my temp site link so can see what I am talking about... look at the site on desktop and then on a tablet if anyone has one,, or even a phone,,, its doing the same
http://vitrodesign.businesscatalyst.com/index.html

BUG: Content moving between Muse and Preview/Browser

Content on the sites I design move from where its placed in the muse application and where it is in preview mode on a browser (or actually uploaded) before the update where it was on Muse was where it was when it was uploaded, what was on preview was just incorecct. However now what gets uploaded is what is shown in preview mode now Muse, which is incorccectly placed.
It's done it in some kind of form on every project I've completed.
Hopefully the pictures below will explain this better.
The items below aren't in the "footer" and this is on a page, not a master.
Any help would be appricated.
The only "cure" I've found for it is to copy the parts which are incorrect, and paste them in place. Usually this makes something else move (in this case the white bar went to where it is in muse and the black sides went back to where they should be in preview so I had to then copy the white bar and paste it in place)

Thanks BenB.
What Mac are you on?
2 x 2.26 GHz Quad-Core Intel Xeon 8 GB
Digital Rebellion, free app called Preference Manager, trash FCP X preferences.
Yes - I AM the TrashMeister!
I also find sometimes I have to toggle Scrubbing on/off (s key) once or twice to break out of playhead issues on rare occation.
That's a bug, too, then.
I can get out of it (by clicking with the mouse) and trashing the prefs seems to help - but it looks like a bug to me.
Surely trashing the prefs should not be required - I rearely need to trash the prefs of any other application - and if it is (and it has been since I started using FCP 4) then why the h*ck doesn't FCP X trash its own wretched prefs?
Andy

Muse submenu preview

Hi,
I 'm enjoying the muse trial but have run into a bit of a problem.
After creating submenus, are you supposed to be able to test them in preview mode?
The submenus work fine if I publish to the browser, but when I try to test them in
preview mode and hover my mouse over the main menu, nothing happens.
Thanks for your help,
e1

Hello,
Could you please confirm which version of Adobe Muse are you using?
We had a similar issue with Muse 3.0 update and it was fixed in Muse 3.1 update.
Regards,
Sachin

Pdf portfolio document preview issue

I'm creating a pdf portfolio in Acrobat XI and have run into a problem when using grid view. When viewing the pdf portfolio on my 15" laptop, the document preview is cropped in both the thumbnail and larger preview. But when I view the pdf portfolio on a larger monitor, both previews are fine. Any ideas on how I can fix this issue? Thanks so much for reading.

Hi Vikrantt,
I'm using Acrobat 11.0.07. Any other ideas on how I can solve this problem? Thank you.

Why are my pages different in browser from within muse and preview

this is how it looks in browser.this is how it looks in muse.

Hi
Does this happens with any browser you check ? without site url it would be difficult to check , but can you try to copy the text and in a new page with a larger text frame try the same text with browser preview, this would isolate if you have used spacing in between lines or if the text frame is stretched.
Thanks,
Sanjit

Muse CC Preview Issues

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