Muse crashed: Serious Error Occurred

See the screenshot with the error below. If you need the sample site, please contact me.

Deactivated as per forum instructions and tried to restart Muse and now it won't accept my Adobe ID. Even if it's the same one used here in the forum. Tried also my second Adobe ID and I get the same error "An unexpected error occured processing your request. Please try again later".

Similar Messages

  • Im using premiere element 9 getting serious error occurred force to close can't open project crashes

    Im using Mac and recently when openning projects in premiere 9 i get serious error occurred force close. It was working and my computer crashed and new hardware was installed. I was able to do one project before this started. I can edit and complete my video but cant burn or reopen the project without get the error message and closes. How do i repair?

    What was it that Meatload said, "two out of three ain't bad... ?"
    Glad that two Projects burned properly.
    Before you trash that one Project, I would do this little exercise:
    Move all of your Assets (your Media files) to another folder, so that PrE cannot find them. That part is much easier, if you set up your Project in its own folder structure, with sub-folders containing all media used.
    Then Open that Project. In the loading process, you should get a dialog screen, asking "Where is file ______?" At that point, navigate to the new location, that you Moved the files to. PrE will then re-link to that first file, and then survey the PREL (Project) file, and re-link to every file used in the Project. If the media is in several sub-folders, you will need to repeat that navigation to the respective sub-folder.
    Then, test the Project to see if that re-linking has "fixed" things.
    If not, then the Project is probably corrupt.
    Good luck, and let us know how it goes.
    Hunt

  • A serious error occurred that requires adobe Premier pro to shut down

    Por favor alguien ha solucionado este problema?. Me ocurre solo después de haber exportado el proyecto como AVI, si lo quiero volver a activar aparece el mensaje "a serious error occurred that requires adobe Premier pro to shut down".
    la solución que aparece en un foro de eliminar ciertos softwares de sonido no funciona porque no tengo esos programas.
    Si alguién dió con la solución o cuañquier experiencia al respecto, quedaré muy agradecido..
    Eduardo

    Not enough information for anyone to even make a guess
    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

  • "Sorry, a serious error occured..."

    I'm getting an error when I start Premiere Pro CS6.  When I try to open a project or start a new project I get an error that says: "Sorry, a serious error occured that caused Premiere to shut down..."  I'm working on a 2012 MacBook Pro with 8 gb ram.  I don't even get as far as the main screen in Premiere.  This started a few days ago after I put in my registration key (I had been using the trial version while I waited for my order to process). I have the same issue with Prelude. Let me know what additional information you may need to help me and thanks in advance.

    What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
    CS6
    Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
    Up to date
    What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    OSX 10.8.2
    What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
    Can't get this far.
    If you are getting error message(s), what is the full text of the error message(s)?
    "Sorry, a serious error occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
    What were you doing when the problem occurred?
    This happens if I try to create a new project or open and existing project.
    Has this ever worked before?
    I have been able to create or open a project in the past.
    What other software are you running?
    I have Firefox open.
    Do you have any third-party effects or codecs installed?
    I also use Protools on this machine so I have many audio effects installed (too many to list). I also have FxFactory installed.
    Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
    MacBook Pro 2.6 GHz Intel Core i7, 8 GB 1600 MHz DDR3 RAM. I'm using the internal HD.  No third party.
    Are you using Mercury Playback Engine GPU Acceleration?
    I've tried to create projects with and without this running.
    Does the problem only happen with your final output, with previews, or both?
    Neither.  Problem occurs when I try to open an existing project or create a new project.

  • Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

    Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

    Hi 99jon,
    Many thanks for that. Had been going through this list yesterday and now again today:
    Ref  Solution 1: Lightroom is at its latest update
    Ref  Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
    Ref  Solution 3: Lightroom doesn't allow me to do anything after the error message appears
    Ref  Solution 4: don't have any Nik Software plug-ins
    Ref  Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
    Ref  Solution 6: I don't have a different user account on my mac.
    Not sure what else to do.

  • Form Crashes when error occured !!!

    Hi All ,
    we have an Application Developed on 10g iDS , and Deplyed on Linux suse , but a Strange behavior is coming up ; when any form specific error occured on the form such as (Can't insert null , not allowed value for list item ...) the Forms Services Crashs given the famous Java error .. does any one facing this too , how to solve it ? is there a patch or something , please advise , thanks

    Yea well, unless you work hard and long enough to be able to fix everything...
    Because I don't think that importing tables from other documents is the best tool on LiveCycle... even exporting data from PDF to Excel Spreadsheet...
    Is the table you trying to import is complex or simple?

  • Create new project and serious error occurs...

    If I attempt to create a new project at any time during Premiere Pros operation the program gives me a 'serious error' message and does not respond which leads to a crash.
    I am running Premiere Pro CS6 on Windows 7 Professional.
    Here is the event properties details:
    Faulting application name: Adobe Premiere Pro.exe, version: 6.0.0.0, time stamp: 0x4f7177ec
    Faulting module name: Premiere.dll, version: 6.0.0.0, time stamp: 0x4f7177e5
    Exception code: 0xc0000005
    Fault offset: 0x0000000000012836
    Faulting process id: 0x1810
    Faulting application start time: 0x01cf5a695cfb64c0
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS6\Premiere.dll
    Report Id: 1cc11ff4-c65d-11e3-9f91-bc5ff4bc429e
    Not sure what other information to give if any.
    Any help would be fantastic thanks!

    The "serious error" message is far to generic for troubleshooting purposes. Jim posted that link because the crash info that samsandwich provided reports "Exception code: 0xc0000005."
    With crashes on launch that start happening after the program has been running successfully, the first thing I'd recommend is to clear the preferences. They sometimes get corrupted such that they keep the program from launching. Here's an article explaining how to clear prefs: http://www.larryjordan.biz/premiere-trash-preferences/

  • Prem Pro CC 2014 constantly crashing, 'Serious Error....'

    I am having a full blown nightmare.
    One specific project is crashing constantly. Either I get the 'Unknown Serious Error' message and restore (on about 14/15th Copy of now) or the media seems to drop out and it's not long until I have to force it to quit. It is making it impossible to work with.
    I am not attempting anything complicated. I have some titles with simple wipe/dissolve transitions, which it doesn't seem to like. But then, even when I take them off it makes little difference.
    I was using an Ext HD, but moved it onto the Internal to see if it made any difference. Nah.
    I'm on OS X Yosemite 10.10.2. I've done all the change to Read & Write stuff, but I don't think they were an issue anyway.
    I'm on an 2.3ghz quadcore i7 Mac Mini with 16GB of RAM. I've had it crash on me before, but not to this extent.
    All plugins are updated.
    I've tried making a new project and importing the old project into that one - that seems to have helped for now, but I haven't put text onto it. And it's just done the thing where the media drops and I've had to close and re-open.
    I am at the end of my wits. I have work to do. I might be doing something stupid, but I am not an IT specialist - I am a filmmaker. I cannot believe the problems I am having.
    If anyone can help, please let me know.
    Thanks

    I have no idea.
    Tell the truth, it seems to have stabilised...for now. I've managed to get a good couple of hours out of it without it crashing.
    I wish I could tell you how I got to that point. I did as much of this as I possibly could:
    I would definitely advise to not update Premiere Pro if you are in the middle of a project.
    Wait until the project is complete and update with only a new project
    Return to the version that the project was created in
    In hindsight, if you are freezing or crashing try the following:
    Sign out from Creative Cloud, restart Premiere Pro, then sign in
    Update any GPU drivers
    Trash preferences
    Ensure Adobe folder preferences are set to read/write in all 3 locations (Mac Only).
    Delete media cache
    Remove plug-ins
    If you have AMD GPUs, make sure CUDA is not installed
    Repair permissions
    In Sequence Settings > Video Previews, change the codec to one that matches your footage
    Disconnect any third party hardware
    If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
    Set the Mercury Playback Engine to "Software Only"
    Remove legacy QuickTime drivers
    Disable App Nap (Mac Only)
    Reboot
    So I've no idea what it is that's done the trick.
    I also had to bite the bullet and go back to the original file (14 or 15 copies earlier) and do a large amount of the work again.
    I hate complaining but it's been really stressful.

  • Premiere Crashes-"Serious Error" when scrubbing timeline.

    I have sent about 4 crash reports-and have done some heavy googling-can't seem to find an answer:
    Working on: 2014 Mac Pro, 12 core OSX 10.9.5, Premiere Pro CC14. I have nothing else open, monitoring via HDMI through an AJA T-TAP to a 1080i consumer sharp, as well as my computer monitors.
    Footage/Sequence Settings: DVCPRO 720p @ 23.98(This is the only variable that differs from my first dozen projects working with premiere as of August 2014). Sequence and Render Settings are based on footage.
    (I do have render/bit settings maxed out,I thought this may be the issue- However, I have not applied anything render dependent and my machine can handle/is not showing signs of lag AT ALL).
    Crash just happened for the 4th time.
    Only other issue, (besides known bugs) I have had:
    Wasn't playing nice with some of my Red Giant Universe Plugins.
    The keyframe marker in the Effects view via the source window, acts weird on occasion(completely visual though).
    It seems to happen: When my canvas/sequence play head is..well...'playing'.... and I click an edit point with mouse BEHIND the playhead in my sequence. It does not happen EVERY TIME, which is why I thought was a render issue in the first place.
    The "Serious Error" message pops up, and the whole thing comes crashing down. No freeze, etc.
    I can assure you, I have done the same on other projects in premiere in my 4 months using it.
    It's very frustrating. I have repaired permissions,shut down. Etc.
    Any help would be greatly appreciated as the 11th hour for my deadline is approaching.

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
    Then, Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

  • A serious error occured!

    Hello Everyone,
    I am experiencing an error that shuts down Muse everytime I try to preview my site.
    When I click the preview button, I am greeted by an error message reading: "Muse will shut down: Empty color swatch uid"
    I am not sure what is causing this error. The last thing I did was add a glow effect to a rollover state
    of a graphic. Other than that... I've got no other indication as to why it's giving me this error.
    Has anyone else experienced this?

    Sorry you've run into this problem. Please send your .muse file to [email protected] along with a link to this topic so we can check it out.
    If your file is > 20MB, use a filesharing service like SendThisFile or Adobe SendNow.

  • Crash dump error occur in solaris sparc DB Server

    Can some one explain me the how the core dump occurs in solaris sparc server ,
    Server has rebooting occurs in plade server

    It seems the post was originally in the Certification forum.
    That wasn't the correct location (by any stretch of the imagination).
    It was moved to the Servers' General Discussion forum because it seems the issue was experienced on a Sun-branded blade system.
    However it is an OS question, or perhaps a generic software question.
    This thread has now been moved to the General Solaris forum, hopefully for closer topic alignment.
    Response #1 is likely going to be the only appropriate answer.
    If there is a core dump in the +/var/crash/<hostname>+ directory, then it's an OS issue.
    If the core file(s) are elsewhere, then it's an application core and the provider of whatever that application might be will need to be consulted for support.

  • Rsobj: serious error occured while reading history data

    Hi Friends,
    When I open the query in query designer or when i open the query in web application designer it shows the above mentioned error.
    I tried to execute the prog RS_PERS_ACTIVATE to activate history data, it shows the 'Activation of history failed'.
    The web appln designer doesn't get activated due to this.
    How to proceed further.
    Thanks in advance.
    Regards,
    Prabhu

    Hi,
    I ve done wat is mentioned in that NOTE, its just saying to execute the program mentioned in my first post.
    When the program gets executing, it says 'Activation failed'.
    How to proceed further.
    Thanks in advance.
    Regards,
    Prabhu.

  • Serious error occurred during enrichment of catalog data

    Can anybody help me with this error?
    I have created my catalogue i have added my schema i have mapped it. but when i upload my items i get the error above, this is urgent as this in my live system. UAT was fine

    Hi Steve,
    To approve the catalog you just need the role /CCM/CATALOG_APPROVER if you don't want to have and approver, go to customizing and change the <b>Default Value</b> for catalogs, transaction <i>SPRO->Cross-application components->SAP Catalog Content Management->SAP Catalog Authoring Tool->Specify Default Value for Catalog Status</i>
    I hope this helps you.
    Please reward points for helpful answers.
    Jose Luis D.

  • Adobe Premiere Elements 7.0 when saving a new project I get a serious error occured and shutsdown

    Solution keyword kb406747 did not fix the problem.

    fdlt
    What computer operating system is your Premiere Elements 7 running on? What are its computer resources - installed and available RAM, free hard drive space, processor, etc?
    What size project is this new project that you want to save? When you talk about "save", I am assuming that you mean saving the project prel file for further edits later. Is that correct? Or, are you talking about "save" in the sense of exporting your Timeline content to a file saved to the computer hard drive or to burn to disc?
    Is this type of problem
    a. It worked before but not now
    or
    b. It never worked before?
    What is on that Timeline - video (format and duration), still (pixel dimensions and how many), and other?
    Let us start here and then decide what next.
    Thank you.
    ATR

  • An unexpected error occurred I -200 in Muse.

    I have reset password as well as followed all instructions here
    http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
    now I cannot even use Muse

    Hi,
    If you are facing any problem with Muse, please let me know and I'll be glad to assist you. For any other product, you can always contact the respective product team via live chat. Please use the following link to initiate chat and select the desired product from the list : Contact Customer Care
    Regards,
    Aish

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