Muse crashes when I try to rename or rearrange pages

Since the update recently Muse crashes whenever I try to rename pages or rearrange them. This is my portfolio for jobs so it needs to be sorted asap.
Does anyone know how to solve this?
Thanks

Please send us the .muse file at [email protected] along with a link to this thread, so we can repair it and return it. If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc.
Any (and all) details you can provide about recent changes to the structure of your site would be very helpful in our effects to find the underlying cause of this. What pages were added, deleted, removed? What gestures were used? In what order? Any operations undone? Or undone and redone? Some set of steps, probably related to changes in the structure of your site or perhaps your menus, introduced a minor corruption in one or more of your menu widgets. Thanks.

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