Muse error code 5? not installing

I have installed muse using the creative cloud, when I load the application an alert box with the tittle of 'Configuration error' pops up saying:
'Please uninstall and reinstall the product. if this problem still occurs, please contact Adobe technical support for hekp,
and mention the error code shown at the bottom of this screen.
Error: 5
http://WWW.adobe.com/support/'
I have done as instructed.

I only have a link for one Muse error, but I think it is a different one An unexpected error occurred I -200
So chat may be better help Creative Cloud membership support

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