Muse gives "unexpected error I-200" message

Muse gives "unexpected error I-200" message. I had downloaded Muse Beta 7 but it wouldn't accept any of my passwords. I uninstalled Muse CC and tried the beta but still got the I-200 error. I got the same message after I tried to reinstall Muse CC.
Is there ay problem with running the beta and CC version on the same system? They had worked before.

Hi David Healy,
if a customer has a valid subscription, and still gets this error, the issue gets resolved by three simple steps:
1. Close Muse application.
2. Delete the OOBE folder as explained in the step 1 of this article: http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
3. Restart Muse and select the "Sign in to Existing Subscription" option and login with your Adobe ID (that was used to subscribe to Muse).
This would fix the issue.
Also, to avoid wait times and transfers, I'd advise you come to the Muse chat queue directly by going to this page and selecting "Adobe Muse" from the dropdown (If you select any other product other than Muse, you'll land up in another chat queue and will have to be transferred to the Muse queue - so it's advisable you select the product that you wish to chat about from the dropdown): http://helpx.adobe.com/contact.html
Hope this helps.
Regards,
Rajshree

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