MUSE. I'm a subscriber since NOV. Came back to it and again it wants me to give a serial number
It appears 2014.3 was a demo when I first tried it. Liked it and started to pay since Nov.
When I open it now, the Adobe Application Manager opens up and tells me my trial is over and asks me to sign in to Adobe ID. I do and it asks me to put in the serial number. I don't have a SN.
I've uninstalled (along with the preferences) several times and used the CC installer.
Help please.
Thanks
Hello,
As confirmed by you Muse is asking for serial numer on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek
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