Muse Install Fails Using Cloud Application Manager

Muse Installation fails using Cloud Application Manager with following error message:
"A beta version of this product exists on the computer. Please quit and uninstall that version before continuing"
I cannot find in reference to any beta version in uninstaller even though I do believe I had the beta installed previously.
Thanks
Don

I had the same problem today. After the failed installation I clicked on the "Adobe Muse CCM" icon on my desktop then opened the Adobe Muse folder inside. Within that there's a folder called "AdobeMuse4.0-mul" with the installer inside. I double clicked this and Muse installed without a hitch. (I'm on a Mac).

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Applications incorrectly marked as Installed in Creative cloud Application Manager

Morning all
I've just signed up to creative cloud, i installed the application manager, then started to download PS, AI, Firewirks and a few more, which was going to take a while so i left it to it over night.
In the morning all is good, i can run all the applications i downloaded (and still can)
I decided i wanted to install more, lets say Premier, however on opening Application manager, all that i have installed (and can run) are marked as "Install", and all that i have NOT installed, are marked as "installed". The main problem being that I am now unable to install the rest of the suite.
Oddly fireworks in correctly marked, and SOME of the apps ive not yet installed are still marked "Install" (Prelude, audition, muse etc)
And yes i have re-started!! the pc is on Win7 Ultimate x64

You can re-name the OOBE folder, so you will be able to install the software from the Adobe Application Manager.
If your using 32 bit version you have to navigate to C drive; Program File> Common File> Adobe> OOBE- Please re-name it to OOBE.old
If your using 64 bit version you have to navigate to C drive; Program File(X86)> Common File> Adobe> OOBE- Please re-name it to OOBE.old.
It will resolve the issue!

Is it possible to install the Creative Cloud/Application Manager on a USB?

I tend to use the Applications a lot and it would just be easier to install the creative cloud on my USB rather then the computers I go to, mainly because in order to install it on my school computers, it would require an admin password. So I was wondering if there was a way to possible install both the Creative Cloud Connection, and the application manager (along with apps) on my USB?

Hi,
Installing it on a USB(external hard drive) will not be a good idea as the products will not work on another computer if you connect this USB to it. In your scenario i will suggest you to use creative cloud packager(CCP) for deployment on other machine.
details are available on http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html
Thanks
Kapil Malik

Photoshop and Illustrator updates fail using Adobe Application Manager, why and what can I do?

In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
Has anyone else had this problem and if so, does anyone know why and what I can do about it?
Thank you.

Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
Hope these help,
-Dave

Unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64

I am unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64 bit.Basically installation rollback on Win 7 64 bit image.
MSI Log File :-
Property(S): ProductToBeRegistered = 1
MSI (s) (5C:D4) [17:59:21:784]: Note: 1: 1708
MSI (s) (5C:D4) [17:59:21:784]: Product: Adobe_CreativieSuite_5_MNT -- Installation operation failed.
MSI (s) (5C:D4) [17:59:21:784]: Windows Installer installed the product. Product Name: Adobe_CreativieSuite_5_MNT. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
Please let me how to install 64 bit package on Win7 64 bit.
Thanks in Advance.

Ok so I downloaded the most current installer CS5.1, My previous installer was version 5.0. It did install fine fully updated to my license version. I just wanted to update in case anyone in the future has a similiar experience. Too bad this advice was not offered by the "experts" here.

Creative Cloud Application Manager error/unable to update Lightroom

I am currently on a Mac and my Adobe Creative Cloud Application Manager (AAM) is having some issues.
I ran the update this morning when I heard that camera raw had been updated. The updated completely successfully for camera raw.
AAM is showing that my current version of Lightroom is 4.4. When launching the Lightroom application it is still showing that it is 4.3 and that the update for 4.4 is available. I checked the application manager in OSX and it shows that the current version is indeed still 4.3.
Since I am using creative cloud and not stand alone products, I thought that the AAM would update my programs and why is the AAM not updating my Lightroom from 4.3 to 4.4. Is it because camera raw updated and it is erroneously reporting that Lightroom has been updated?
I have never used a beta or RC version of lightroom on this computer, only final products and updates that have been provided with creative cloud.
Is Lightroom a program that you have to manually update outside of creative cloud application manager? That doesn't make sense to me since it is one of the programs included with the subscription and was installed with the application manager.
My hopes are that I'm not the only one having this issue and by posting this Adobe becomes aware of this.

Thanks for the reply.
To clarify for the community and to make sure I understand you (Adobe Staffer) correctly you are saying right now the current fix action (update path) is for us to update the same way we were if this was a stand alone lightroom install outside of creative cloud and seperate from the Adobe Application Manager. Which is downloading the 427MB file from the Adobe website and installing/updating?
I just want to verify before I do this and it causes future conflicts with my subscription and future updates.
Thanks for the help.

Apps installed from disk, but Application Manager shows them as not installed

I have all Creative Suite (Master) apps installed from disk, but Application Manager shows them as not installed. Why?

I find a way that could be firing this issue.
First, I installed Creative Cloud in spanish language, then installed some apps like DW, PS, FW, FL, and some more.
Then, some days ago, I realized that my apps were in spanish language, but I prefer them in english, so I switched the language of CC to english in settings options.
Now, these apps installed in spanish language are marked as "not installed" and I see the option to install them. And applications installed before language change, are fine and tracked for updates.
Maybe the issue is related to language changed, the CC manager can't track the language change.
Hope to find a solution in short time, this could be a major issue for someone.
At this time, I'm re-installing the apps in english, I think they must override the spanish ones.
I'm using MacOS 10.8.4 (Mountain Lion) on MacBook AIR, Core i7 (if that make sense)
Cheers!
Mariano Carrizo

Should I use Adobe Application Manager or the CC updater?

Should I use Adobe Application Manager or the CC updater. I have both and sometimes one does the update and another time the other. I would prefer to have one that organises and takes care of the updates.

Hi Daniel,
Please refer the article: http://helpx.adobe.com/creative-cloud/help/install-cc-desktop-app.html.
Regards,
Romit Sinha

Adobe cloud application manager - can not connect to internet

To ADOBE - The Adode cloud Order no is DSSY006786009DT and is current
The Adobe cloud application manager - can not connect to internet even though there is internet connection and says it might be time zone error but that is correct - Sydney Australia
Question:
1. Is anybody else having this problem
2. How do we fix
I already changed the time zone east coast US - did not change anything
Could it be a corrupt program - thus requiring to reinstall program Application manager
I am using Windows 7.
It has been like it for ten days - It asks to log in everytime I turn computer on
All programs in Creative Cloud work
Any suggestions and solution
Online help and phone help had no solutions other than what I suggested - that is reload application manager
Thanks for help
Ian Cleland

The Creative Cloud File Synching was just offline, should be online now again.
See top off: http://forums.adobe.com/community/creative_cloud/creative_cloud_connection
Maybe that was your problem.

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?
I have Windows 8 and am currently using the entire Adobe Suite Package for my account.

do you have a 64 bit os?

My Photoshop will not open when I open my creative cloud application manager. Can anyone help?

My Photoshop will not open when I open my creative cloud application manager. Can anyone help? I am using a mac and all the specifications should be right...

Simonfals543 do you receive any specific error messages when you try to open Photoshop?

I want to download whatever updates I need for Photoshop CS5. I try using Adobe Application manager and it isnt working.

I want to download whatever updates I need for Photoshop CS5. I am using Adobe Application Manager and there are updates but they arnt going through. It has been awhile since I tried. Dont remember when the last time was. But my Mac Book Pro is in good shape and I am finally getting around to this. didnt expect it not to work. Help?

Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
Hope these help,
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Creative Cloud Application Manager Corrupted

Attempted to install Photoshop and Creative Cloud Application Manager and received a message that the latter was "Corrupted" and that I should contact Customer Service.
Where is customer service?
Do they have a telephone number?
Do they have an email address?
On the website you follow the links and go around in circles.

You can download the latest version of Adobe Application Manager from the below link:
http://www.adobe.com/applicationmanagerpatch/index.html
If you are still facing any issues, please let us know the exact error message that you are receiving and the System details like the Platform and its version.
For the contacting the adobe support please refer the below link:
http://helpx.adobe.com/contact.html
-Harshit yadav

Re-Installing Illustrator from Adobe Applications Manager

I installed the Adobe Applications Manager the first time a couple of months ago. I then installed all the applications from the manager and everything was fine. But then I uninstalled them thinking I was going to put them onto another drive but decided not to. So when I went to re-install them the update Applications Manager was wanting to be updated so I updated. I then started to re-install all my programs again and everything was fine except the Illustrator application. Every time I tried to get onto it it would give me an error message and a code and not open. I thought that something must not have downloaded right so I uninstalled it again and re-installed it and it is still giving me the error message.

I don't remember the error message. But I think I know why it didn't download right. The new Adobe Applications Manager update wasn't the one I downloaded from it was the old one that I downloaded from so I am now trying to re-install it again using the new updated version. I'll let you know how it turns out....

Error message on restart: Failed to register application management beans

We are receiving an error when deploying custom task flows to the spaces instance in our Development environment and are experiencing the following problems:
Custom taskflow instances are all being "overwritten" by a single parameter (we have a webcam 'widget' each space points do a different location, but when we deploy they all suddenly point to the same place - this is not reflected in the parameters for the instance of the task flow).
Errors we are finding when we deploy:
Message Level     1
Relationship ID     0
Component     xx_xx_Spaces
Module     oracle.webcenter.webcenterapp.internal.view.webapp
Host     xx.xx.com
Host IP Address     xx.xx.xx.xx
Thread ID     [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'
ECID     014fc7558b241cc9:-13d743d3:1367e1ed952:-8000-000000000001096f
Supplemental Detail     javax.management.InstanceAlreadyExistsException: oracle.webcenter.community:name=LoadTranslationsMXBeanImpl,type=LoadTranslationsMXBeanImpl,Application=webcenter,ApplicationName=webcenter,ApplicationVersion=11.1.1.4.0
at com.sun.jmx.mbeanserver.Repository.addMBean(Repository.java:453)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.internal_addObject(DefaultMBeanServerInterceptor.java:1484)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:963)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:917)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
at com.sun.jmx.mbeanserver.JmxMBeanServer.registerMBean(JmxMBeanServer.java:482)
at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$27.run(WLSMBeanServerInterceptorBase.java:714)
at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.registerMBean(WLSMBeanServerInterceptorBase.java:709)
at weblogic.management.mbeanservers.internal.JMXContextInterceptor.registerMBean(JMXContextInterceptor.java:445)
at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$27.run(WLSMBeanServerInterceptorBase.java:712)
at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.registerMBean(WLSMBeanServerInterceptorBase.java:709)
at weblogic.management.jmx.mbeanserver.WLSMBeanServer.registerMBean(WLSMBeanServer.java:462)
at oracle.as.jmx.framework.wls.spi.security.PrivilegedMBeanServerInterceptor$1.run(PrivilegedMBeanServerInterceptor.java:55)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at oracle.as.jmx.framework.wls.spi.security.PrivilegedMBeanServerInterceptor.registerMBean(PrivilegedMBeanServerInterceptor.java:60)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterAppContextListener.createAndRegisterMBeans(WebCenterAppContextListener.java:389)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterAppContextListener.contextInitialized(WebCenterAppContextListener.java:233)
at weblogic.servlet.internal.EventsManager$FireContextListenerAction.run(EventsManager.java:481)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.EventsManager.notifyContextCreatedEvent(EventsManager.java:181)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1508)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:485)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:201)
at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:249)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:28)
at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:637)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:205)
at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:58)
at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
at weblogic.deploy.internal.targetserver.operations.AbstractOperation.activate(AbstractOperation.java:569)
at weblogic.deploy.internal.targetserver.operations.ActivateOperation.activateDeployment(ActivateOperation.java:150)
at weblogic.deploy.internal.targetserver.operations.ActivateOperation.doCommit(ActivateOperation.java:116)
at weblogic.deploy.internal.targetserver.operations.AbstractOperation.commit(AbstractOperation.java:323)
at weblogic.deploy.internal.targetserver.DeploymentManager.handleDeploymentCommit(DeploymentManager.java:844)
at weblogic.deploy.internal.targetserver.DeploymentManager.activateDeploymentList(DeploymentManager.java:1253)
at weblogic.deploy.internal.targetserver.DeploymentManager.handleCommit(DeploymentManager.java:440)
at weblogic.deploy.internal.targetserver.DeploymentServiceDispatcher.commit(DeploymentServiceDispatcher.java:164)
at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer.doCommitCallback(DeploymentReceiverCallbackDeliverer.java:195)
at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer.access$100(DeploymentReceiverCallbackDeliverer.java:13)
at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer$2.run(DeploymentReceiverCallbackDeliverer.java:69)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)..
Message Level     1
Relationship ID     0
Component     xx_xx_Spaces
Module     oracle.webcenter.webcenterapp.internal.view.webapp
Host     xx.xx.com
Host IP Address     xx.xx.xx.xx
Thread ID     [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'
ECID     014fc7558b241cc9:-13d743d3:1367e1ed952:-8000-000000000001096f
Message     Failed to register application management beans
I have searched please help.
Edited by: jrickoi on Apr 6, 2012 2:38 PM
Edited by: jrickoi on Apr 6, 2012 3:02 PM

I have no idea except to suggest you contact them.

Muse Install Fails Using Cloud Application Manager

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