Muse installer keep blocking the trial after payment

Hi, I have payed for muse and it keeps blocking the program with the "trial expired" message, running on mac Yosemite

Hi,
Kindly check if the creative cloud application is up to date.
If it is, open Muse, and check for an option to license the application; sign in with your Adobe Id.
If it still does not work, check the hosts file on the machine:
1) Open the Finder
2) Press Cmd + Shift + G together
3) In the Go to Folder dialog box that appears, type:
/etc
4) Hit return, and in the etc folder that opens up, open the hosts file
5) Check for any Adobe entries in the file
6) If you find any Adobe entries, trash the file, and then empty the trash; then launch Muse
Hope that helps,
Sonam

Similar Messages

  • I keep getting the trial versions after I've paid for the Creative Cloud service.

    I'm currently paying for the creative cloud service and I've downloaded a few of the programs (Indesign, Incopy, Photoshop, Illustrator) but when I open them they are coming up as trial versions. I uninstall the ones that were the trial version and reinstall them and I keep getting the trial version, What should do to fix this problem?

    See the following help document:
    CS6 or Creative Cloud Reverts to Trial Mode
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  • How do I combine two user iPhoto files into one...keeps blocking the pics between users

    How do I combine two user iPhoto files into one...keeps blocking the pics between users on the same Mac?

    Put the library on an external hard drive that is formatted as shown in this screenshot:
    OT

  • How can I stop automatic spelling and grammar corrections?, Iwill send him another. Mail keeps removing the space after I

    , Iwill send him another. Mail keeps removing the space after I

    have opened the "Spelling and Grammar" -Ijust did it again and found 'correct spelling automatically' Ihave now turned it off. Ihope that fixes my problem. no, it has not , as you can see this email has the same problem.
    Paul Morrow

  • Firefox 4.01 keeps dimming the screen after a few secnds unless you keep moving the mouse.This is very annoying. It doesn't do it on Explorer or while in Windows so it is only happening ince I upgraded to 4.01

    Firefox 4.01 keeps dimming the screen after a few seconds
    unless you keep moving the mouse. This is very annoying.
    It doesn't do it on Explorer or while in Windows.
    It is only happening since I upgraded to 4.01
    It happens even on this page if I stop typing or moving the mouse.

    Symantec have released an update for Norton 360 to make it compatible with Firefox 4, for details see http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US

  • I have a macbook.  Whenever I put a disk into the disk drives it keeps ejecting the disk after 2 secs.  How can I fix this?  Thanks

    have a macbook.  Whenever I put a disk into the disk drives it keeps ejecting the disk after 2 secs.  How can I fix this?  Thanks

    I am also having a similar issue. I used Adobe Lightroom and my whole display goes black. Even my laptop screen and the lights on the keyboard go black. I can still hear the fan running, so I assume it is just the display. This is my first Mac and I have had nothing but issues. I think I am going back to Windows after this.

  • Type your questionWhy does windows keep blocking the installing of Flash player updates ?

    I have been trying to update Flash Player and windows keeps blocking the download saying its not secure but my Norton 360 tells me its safe What can I do ?

    I have never seen Windows blocking a Flash Player update.  Try downloading the offline installers
    Flash Player for Internet Exporer - ActiveX
    Flash Player for Firefox - NPAPI

  • Why is Adobe Muse 2014 reverting to the trial version?

    I loaded up Muse this morning and it told me there was an update, so I downloaded Adobe Muse 2014. When I try to load it, it goes into trial mode. If I say I want to licence it, it asks for a serial number. I don't remember having a serial for Muse, it just logs in with my Adobe ID. The old version still works fine, but the new one keeps bring up the trial version screen.
    I've tried to chat with an Adobe rep twice but both times have been told it's a 'technical' issue and I will be transferred to the relevant department. That's when the chat goes dead. I just want some help getting Muse 2014 to work!

    Okay, I have this sorted now. These are the steps it needs, should it happen to anyone else.
    1. Click on the "Finder" icon. Select the "Applications" folder
    2. Open the "Utilities" folder and select "Terminal"
    3. Type the following.
    sudo nano /private/etc/hosts
    4. Enter the OS user's associated password when prompted
    5. If any entries in the host file include keywords such as "ims" or "adobe," please delete those entries.
    6. Press control+o to save the file
    7. Press control+x to  close the file
    8. After the nano dialog closes, type the following in the Terminal window and hit the "Return" key
    dscacheutil -flushcache

  • Installation problem with the trial.

    So recently i was thinking of installing the trial of Adobe photoshop CS5 extended so as i went through the installation form and language and system setting, but as i finish the form it took me to the download of "Adobe download Assistant" i installed it, but when it open it it start's downloading adobe PS but it just say's as "please wait" so i wait until the window stops and a message pops up saying
    there has been an error encountered.
    please try again later.
    It would be awesome is some helped me me out on it i really would love to try Photoshop, Please.

    Hi,
    Can you post here:
    http://forums.adobe.com/community/general/downloads/trials?view=discussions
    It sounds like the DLM is having problems.
    regards,
    steve

  • Adobe flash payer installer keeps popping up even after I eject it (it's already installed)

    Adobe Flash Player installer keeps putting itself on the desktop and every once in a while when I try to open something esle, it pops up too (usually it's either another small drive, or it's over my network when it pops up).  It's already installed and I keep having to remove it from the finder.

    Nevermind; I finally found it and put it in the trash (still tried popping up, but then hasn't appeared again since I sent it to the landfil - emptied trash)

  • HT4461 I can not download the APP after payment

    I can not download the APP after payment

    Hi there qsx,
    You may want to try downloading the app again via Past Purchases.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • Trackpoint keeps moving the cursor after I let it go.

    The trackpoint on this e540 keeps moving after I let it go. The issue arrises when I move the cursor downwards - it then moves upwards on its own, sometimes for several seconds. This happens quite often, and when it happens it obviously makes clicking things hard.
    I guess it doesn't matter since I'm returning it anyway because of all the issues.

    Just go on to any site specialising it and find the reversal procedure.
    Huntress, you have no proof this particular person was the person who jailbroke the phone, as such under legal protection not only in the USA, but also in the EU (a very high chance this user hails from either of these places) he/she cannot be held accountable for the past activities of another user and thus if he/she can restore the phone then he/she is entitled to the standard benefits of all other users.
    Although I fully agree with you this if person was the person who did it then they are up a certain creek without a paddle, especially since many jailbreak processes don't have a reliable de-jailbreak process and thus can only blame himself/herself. If not though, user should return it with a face hammer to the person who sold it lol

  • Mozilla keeps blocking the Dragon Naturally Speaking addin

    I am running a dictation program entitled Dragon Naturally Speaking version 13. I keep getting an error message when I use Mozilla saying that the add in is being blocked and asking whether I would like to allow the add in. I have repeatedly selected Allow and Remember only to have the error message pop up again.
    Any information or assistance anyone can provide would be greatly appreciated.

    hello, can you go to ''menu ≡ > addons > plugins'' & set Dragon Naturally Speaking to always activate?
    edit: sorry posted wrong answer initially.

  • Why do I need to keep downloading the trial?

    My download took 2 hours on my PC.  Then the files include the .exe file and I have to download again...and again.

    I have branched this out to a new discussion.  Drjackie1 do you receive any type of error messages which are leading you to need to download the software again?  Also what version of Windows are you using and what are you trying to download?

  • Adobe Muse will only let me "buy" after my trial expired although it should be part of my subscription

    As I only wanted to test Adobe Muse first, I downloaded the trial.
    Now after my trial has expired I can only "buy" it although it should be part of my Adobe CC subscription which includes Muse.
    I tried to re-download, restart, and uninstall Muse but it only gives me the option to "buy".

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

Maybe you are looking for