Muse keeps crashing when embedding html vimeo

I am on a Macpro (mac OS 10.7.5). Using Muse 7.3. Whenever i try to embed a vimeo video by html insert, muse crashes constantly. Also trying the vimeo widget in the widget library keeps crashing Muse. When i try the youtube widget there is no crash.

The update to AIR 13 introduced a bug that impacts Macs from 2006-2009. The AIR team is aware of this and working on a fix.
The short-term workaround would be to uninstall Adobe AIR (using the uninstaller "Applications/Utilities/Adobe AIR Uninstaller" and directly install version 4.0.0.1390 from
Adobe AIR 4.0.0.1390 Mac (27.6 MB)
following which you'll need to ignore the AIR update alerts to avoid updating back to the AIR 13 version with the bug. (AIR changed their version number scheme to match the corresponding version number of Flash Player. The major version after AIR 4 is 13.)

Similar Messages

  • Muse CC crashing when embedding HTML

    Trying to embed a YouTube video into a Muse site with Muse CC and is crashing every time. Is this a known issue? Is there a work around?

    Google very recently changed the behavior of their embed code and this change is triggering a crash within Adobe AIR (all versions) when Muse attempts to work with the embed code.
    At this time the only workaround we have is for you to replace the embed code for ALL YouTube videos with newly generated embed code from YouTube with the "Enable privacy-enhanced mode" option selected. (It's off by default.)
    Sorry for the inconvenience. We're actively working with the AIR team to fully understand the root cause of the bug and how best to address it.

  • Muse theme template onegenius.muse keeps crashing when entering Preview mode

    I downloaded the Muse theme template onegenius.muse and it consistently crashes when put into preview mode.  I have updated Adobe Air as well as the most up to date Muse version. Here's the interesting piece, now - This does not happen with any of the previous muse websites I have worked on. Just this template I downloaded from muse-themes.com. Here is the direct link to that template: http://www.muse-themes.com/products/onegenius What are my next steps? I have "saved as", relinked assets...everything I could think of! Any suggestions would be appreciated.

  • Muse keeps crashing when launching previously saved site

    When attempting to edit my site, Muse will stop responding. I can start a new site. When this issue first occurred, I just started a new project and rebuilt my site. Now that I have saved that project and published it, it will not open without Muse crashing. Here are screen shots of the message I receive when it crashes as well as the specs for my computer. I have restarted the computer and even shut it down and allow it to sit for about 10 minutes. I recently did a full reset of the hard rive and did a clean install of Yosemite. Not sure if that helps.

    Can you post a screenshot of Muse in the hung state and include the menubar and app window? It should help understand what step of the launch and/or open document process Muse is in when the hang occurs.
    If the hang is during processing of links to Asset files, renaming the folder(s) that contain(s) your assets (so the links to those files are temporarily broken) would cause Muse to skip that processing. That may enable the file to open and would help narrow down where the hang is, or isn't, occurring.
    If you send the .muse file to [email protected] along with a link to this thread, I'll give it a try and see whether the file also hangs for me (in which case it should be simple to determine the cause and resolve it). If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all services include it in the sharing invite they send.) Thanks.

  • My muse keeps crashing when I open it. Windows 32-bit. Vista

    I asked a question earlier and got one response to reinstall and clear preferences, well that did not work. I got the muse working on my laptop, but I want to be using my larger desktop for which i use all my other programs on. Can you please advise or help with anything else. All these updates and changes you make are messing up my Muse and my deadlines are all missed. I don't want to keep reinstalling or clearing preferences, this is horrible.

    Muse crashes for me every time I open it and is font related in my case.
    The only way I could resolve it was to delete the fonts.db file before every launch.
    Might be worth a try - it's located here:
    C:\Users\YOURUSERNAME\AppData\Roaming\AdobeMuse\Local Store\fonts.db
    If this works create a shortcut to the Local Store folder on your desktop so deleting before every launch is easier.

  • Muse keeps crashing when I expand the Bullet Styles panel

    Running Muse CC 2014.1.1.6, CL 785894 on OS X 10.9.5
    I have multiple Muse files for my website and one contains a bullet style. I copied text containing the style from one file to another. When I expanded the Bullet Styles panel, I received the following error prompt. Now whenever I expand that panel, it crashes every time.
    I can still go back to the Muse file containing the original bullet style and apply it freely. I tried a brand new Muse file and pasted a text box with the style applied. When I attempt to use the Bullet Styles panel again, I get the following error:
    The style I attempted to apply was "BulletList" { Level 1– color: GVblueWeb + size: 18.00 + bullet: [outlined circle] }
    The color I used is the same in both files. Not sure if it's related or conflicts, but I also have a paragraph style in each file called "bulletList" (from before Muse supported lists)
    Any suggestions?

    Please send us all the involved .muse files at [email protected] along with a link to this thread. If the files are larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use Dropbox, please be certain to include your return e-mail address in the body of the message, since Dropbox does not include it in the sharing invite they send.) Thanks.

  • Muse keeps crashing when i open it

    Every time I try to open a file, Muse crashes - any idea what might be happening? Thanks

    Muse crashes for me every time I open it and is font related in my case.
    The only way I could resolve it was to delete the fonts.db file before every launch.
    Might be worth a try - it's located here:
    C:\Users\YOURUSERNAME\AppData\Roaming\AdobeMuse\Local Store\fonts.db
    If this works create a shortcut to the Local Store folder on your desktop so deleting before every launch is easier.

  • Muse keeps crashing when updating assets

    Hiya, in the last hour Muse has frozen after I have tried to update an asset. It now prompts me at start up to update assets or update later - regardless of my selection it tries to update there and then and freezes with muse unusable.
    Can you help?

    Hiya, in the last hour Muse has frozen after I have tried to update an asset. It now prompts me at start up to update assets or update later - regardless of my selection it tries to update there and then and freezes with muse unusable.
    Can you help?

  • Adobe Muse CC keeps crashing when I try to open my file.

    Hi all,
    I've recently created a project off Adobe Muse, but for some reason it keeps crashing when I try to open it. I can create a new
    file in muse, but I cannot open that file. The file size is only 13MB. Here is a screen shot of what appears on my screen :

    Hi Zak,
    Sorry my knowledge in computer mechanics are very low, but this is the general information about my
    current computer. The Muse file is also stored in my documents.

  • Adobe Muse keeps crashing every time I publish any website all of a sudden

    Adobe Muse keeps crashing every time I publish any website all of a sudden. Not just for the website I was working on but now all my websites. It was working perfectly fine and when I hit publish it just crashes. I have multiple copies and different websites and they are all crashing when I try to publish. It seems like it is not an error for just the one website I was working on but the entire program is not functioning correctly. Here's a screen shot of the error.

    Mac or Windows? What's the error that appears? If it's an Apple Crash Report, please copy/paste the first few pages of it here.
    I strongly recommend against it (for multiple reasons below) but if you uninstall Muse, then go to the Creative Cloud Desktop App, and choose "Previous Version" in the Find New Apps section there will be a dropdown arrow next to the Install button. That dropdown will list all versions of Muse.
    If you've saved over top your existing file using the current version, reverting Muse won't work, since older versions cannot open files saved from newer versions. If you've don't significant work in the current version, that will be lost because you'll have to go back to the file as last saved using the prior version of Muse. Finally, there's a significant probability that error/crash is related to content in the file, network configuration, or other outside forces and if that's the case reverting won't avoid the error/crash.
    If you share more info about what error you're encountering, I expect we can determine a workaround/solution.

  • Slideshow in Photoshop Elements 9 keeps crashing when I try to output it to movie file (wmv)

    Made a slideshow using Photoshop Elements 9 that keeps crashing when I try to output it to movie file (wmv).
    This message appear: Microsoft Visual C++ Runtime Error
    This is totally new to me as I have made a few slidshows before and saved them into wmv-files without any problem.I tried to open the file and renew it "save as" and did the whole procedure over again but it still crasches. There is no video in the slideshow and all pics are .jpg and to summarize it - 5 days of work is nearly gone if this doesent convert into a wmv-file..... Pls advise any suggestion what to try here.
    Best regards
    Eric
    /Sweden

    Your crash has nothing to do with the junk filter. It looks more like a corrupt preferences file. If you're curious, you may check the validity of that file issuing the following command in Terminal:
    plutil ~/Library/Preferences/com.apple.mail.plistWhat does it say? Now, try this:
    1. Quit Mail.
    2. Make a backup copy of the HOME/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
    3. In the Finder, go to HOME/Library/Preferences/. Locate the file com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
    You'll have to set up your accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
    You'll also have to re-configure most of your settings in Mail > Preferences. The first thing you should do is go to Preferences > Viewing and disable "Display remote images in HTML messages" if it's enabled.

  • Iweb keeps crashing when i click on the gallery page in the left hand colum

    iweb keeps crashing when i click on the gallery page in the left hand column? Does anyone know why this happens and what i can do to resolve it? I have tried deleting a file which i saw recommended but it hasn't made any difference

    Its possible that the page files, or individual image files are corrupted and you may have to consider rebuilding the page.
    Some people find that they can't even delete the page due to the fact that iWeb crashes as soon as they select it.
    If you have carried out the trouble shooting steps under "Fix iWeb" here....
    http://www.iwebformusicians.com/WebMusic/iWebTips.html
    ... and the issue is still not resolved, I do have a method of deleting such pages which does work when I try it despite the claims from others that it is not possible.
    If you really have to delete the page you can post back here.

  • Photoshop CS6 keeps crashing when I try and change brush colour

    Hi, my Photoshop CS6 keeps crashing when I try and change brush colour. I use layer masks a lot and consequently need to switch between black and white brushes. CS6 crashes a lot and gets closed by Windows 7 when I either click in the icon to swap brush colour or press the X keyboard shortcut. It's driving me crazy. I run Windows 7 on a high spec Dell PC. The problem has only started a couple of months ago, had CS6 since it came out. Can I advise me please? Thanks.

    Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest):
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    http://forums.adobe.com/docs/DOC-2325

  • I'm using CS5 Indesign Mac it keeps crashing when Saving or Saving As. Uninstalled and the Reinstalled program and it still crashes. Takes over 60 seconds to unfreeze. I'm using Lion 10.7.5. Any ideas?

    I'm using CS5 Indesign Mac it keeps crashing when Saving As. Uninstalled and the Reinstalled program and it still crashes. Takes over 60 seconds to unfreeze. I'm using Lion 10.7.5. Any ideas?

    reset your preferences -
    after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    photoshop:  https://forums.adobe.com/thread/375776

  • My CS4 Illustrator keeps crashing when I try printing or changing typefaces, help?

    My CS4 Illustrator keeps crashing when I try printing or changing typefaces, help?
    I've already tried reinstalling and that worked few a few days but now continues to crash.

    Matt,
    Did you reinstall using the full three step way?
    Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html
    You may also have a look at items 1) and 11) in Other options (follow the link with that name)

Maybe you are looking for