Muse not installing
how do I install Muse after deleting beta?
Muse wont install.
MAxherford4619 please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information on how to reinstall Muse through the Adobe Application Manager.
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Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Mylenium -
Can not install Adobe Muse on Macbook pro 10.7.2
Hello all,
I have been experiencing problems which I assume relate to adobe AIR. A few weeks ago I could not install Tweetdeck, but that didnt matter that much. However now I want to start using adobe Muse and I cannot get past the installer.
I open the .dmg, launch the setup. Then a loading bar appears, next a screen with the choice if I really want to install.
Afterwards it just shows Muse (Codenaam), this is in Dutch but you probably get it.
I waited for 15 minutes but nothing happened, then I tried it while keeping firefox/chrome running. I read this might be useful on this website but it did not solve anything.
I also deleted the framework in the library but this did not solve anything.
When I quite the application it closes and a minute later I get a problem report containing:
Process: Adobe AIR Application Installer [597]
Path: /Volumes/VOLUME/Setup Muse.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Identifier: com.adobe.air.ApplicationInstaller
Version: 3.0 (3.0.0.4080)
Code Type: X86 (Native)
Parent Process: Adobe AIR Installer [594]
Date/Time: 2011-11-29 21:45:45.775 +0100
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 1512883 sec
Per-App Interval Since Last Report: 2428 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 65F86180-B9E2-4C2C-BCCC-26F6143DC77E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Volumes/VOLUME/Setup Muse.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
__TEXT 0000000000001000-0000000000007000 [ 24K] r-x/rwx SM=COW /Volumes/VOLUME/Setup Muse.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Application Specific Information:
objc[597]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 WebKit.dylib 0x0a75b27b WebKitGetAPI + 639273
1 WebKit.dylib 0x0a748c6f WebKitGetAPI + 563997
2 WebKit.dylib 0x0a74864c WebKitGetAPI + 562426
3 WebKit.dylib 0x0a765449 WebKitGetAPI + 680695
4 WebKit.dylib 0x0a766849 WebKitGetAPI + 685815
5 WebKit.dylib 0x0aaaf2da WebKitGetAPI + 4129160
6 WebKit.dylib 0x0aaacf99 WebKitGetAPI + 4120135
7 WebKit.dylib 0x0a6bf111 0xa6b9000 + 24849
8 com.adobe.AIR 0x017a72da FREGetObjectAsInt32 + 17116
9 com.adobe.AIR 0x017a73d4 FREGetObjectAsInt32 + 17366
10 com.adobe.AIR 0x01031682 0x1000000 + 202370
11 com.adobe.AIR 0x01022c98 0x1000000 + 142488
12 com.adobe.AIR 0x010234c5 0x1000000 + 144581
13 com.adobe.AIR 0x01013d82 0x1000000 + 81282
14 com.apple.Foundation 0x92809f49 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
15 com.apple.CoreFoundation 0x9a230ff3 ___CFXNotificationPost_block_invoke_1 + 275
16 com.apple.CoreFoundation 0x9a1fbd78 _CFXNotificationPost + 2776
17 com.apple.Foundation 0x927f5136 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
18 com.apple.Foundation 0x9280a3ca -[NSNotificationCenter postNotificationName:object:] + 55
19 com.apple.AppKit 0x91921f9f -[NSApplication terminate:] + 2311
20 com.apple.Foundation 0x927fe8ea __NSFireDelayedPerform + 615
21 com.apple.CoreFoundation 0x9a208996 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
22 com.apple.CoreFoundation 0x9a208327 __CFRunLoopDoTimer + 743
23 com.apple.CoreFoundation 0x9a1e73e0 __CFRunLoopRun + 1888
24 com.apple.CoreFoundation 0x9a1e68ec CFRunLoopRunSpecific + 332
25 com.apple.CoreFoundation 0x9a1e6798 CFRunLoopRunInMode + 120
26 com.apple.HIToolbox 0x945e0a7f RunCurrentEventLoopInMode + 318
27 com.apple.HIToolbox 0x945e7d9b ReceiveNextEventCommon + 381
28 com.apple.HIToolbox 0x945e7c0a BlockUntilNextEventMatchingListInMode + 88
29 com.apple.AppKit 0x9191b040 _DPSNextEvent + 678
30 com.apple.AppKit 0x9191a8ab -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
31 com.apple.AppKit 0x91916c22 -[NSApplication run] + 911
32 com.adobe.AIR 0x0100827a 0x1000000 + 33402
33 com.adobe.AIR 0x01008467 0x1000000 + 33895
34 com.apple.CoreFoundation 0x9a246091 -[NSObject performSelector:withObject:] + 65
35 com.adobe.air.ApplicationInstaller 0x00002f23 start + 2587
36 com.adobe.air.ApplicationInstaller 0x0000253e start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9664b90a kevent + 10
1 libdispatch.dylib 0x93436c58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x934356a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9664a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ab9ae21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ab4b42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x01575b77 0x1000000 + 5725047
4 com.adobe.AIR 0x013b4244 0x1000000 + 3883588
5 com.adobe.AIR 0x01575c47 0x1000000 + 5725255
6 com.adobe.AIR 0x01575cc1 0x1000000 + 5725377
7 com.adobe.AIR 0x01575d5c 0x1000000 + 5725532
8 libsystem_c.dylib 0x9ab96ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9ab9a6de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9664a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ab9ae21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ab4b42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x01575b77 0x1000000 + 5725047
4 com.adobe.AIR 0x013b4244 0x1000000 + 3883588
5 com.adobe.AIR 0x01575c47 0x1000000 + 5725255
6 com.adobe.AIR 0x01575cc1 0x1000000 + 5725377
7 com.adobe.AIR 0x01575d5c 0x1000000 + 5725532
8 libsystem_c.dylib 0x9ab96ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9ab9a6de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9664a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ab9ae21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ab4b42c pthread_cond_wait$UNIX2003 + 71
3 WebKit.dylib 0x0a8153d3 WebKitGetAPI + 1401473
4 WebKit.dylib 0x0a815441 WebKitGetAPI + 1401583
5 libsystem_c.dylib 0x9ab96ed9 _pthread_start + 335
6 libsystem_c.dylib 0x9ab9a6de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9664b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9ab98ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9ab9a6fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9664b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9ab98ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9ab9a6fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0a75b181 ecx: 0x0938b2f8 edx: 0xbfffddac
edi: 0x0adc0000 esi: 0x0adc3f00 ebp: 0xbfffdd88 esp: 0xbfffdd10
ss: 0x00000023 efl: 0x00010246 eip: 0x0a75b27b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 1
Binary Images:
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0x9a1ac000 - 0x9a382fe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a383000 - 0x9a3d1ff3 com.apple.ImageCaptureCore (3.0.1 - 3.0.1) <DB40F137-4519-339B-81DC-7375B2FE8FD2> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9a3d2000 - 0x9a3faff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <FCAC685A-724F-3FE7-8416-146108DF75FB> /usr/lib/libxslt.1.dylib
0x9a3fd000 - 0x9a479ffd com.apple.PDFKit (2.6.1 - 2.6.1) <7BC3186B-80B7-3E68-AFDD-2734164BCCFB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x9a47a000 - 0x9a55dff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
0x9a55e000 - 0x9a56eff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9a5ce000 - 0x9a5f3ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x9a60d000 - 0x9a63bff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x9a671000 - 0x9a671ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9a678000 - 0x9a680ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9a681000 - 0x9a790ffb com.apple.DesktopServices (1.6.1 - 1.6.1) <9F02752A-617B-3AC7-BCA1-F040C105EDDE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9a791000 - 0x9a881ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9a8b8000 - 0x9a8ccff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x9a8cd000 - 0x9a8efff1 com.apple.PerformanceAnalysis (1.10 - 10) <45B10D4C-9B3B-37A6-982D-687A6F9EEA28> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9a941000 - 0x9a94ffff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9a950000 - 0x9aa5fff7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <90D36793-04A5-3BFF-BE83-EEEDCBEDC756> /usr/lib/libsqlite3.dylib
0x9aaac000 - 0x9aacffff com.apple.CoreVideo (1.7 - 70.1) <3520F013-DF91-364E-88CF-ED252A7BD0AE> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9aad2000 - 0x9aadcff2 com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9aadd000 - 0x9aadefff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9ab3a000 - 0x9ac05fff libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <1B0A12B3-DAFA-31E2-8F82-E98D620E4D72> /usr/lib/system/libsystem_c.dylib
0x9ac06000 - 0x9ac35ff7 libsystem_info.dylib (??? - ???) <B86A363D-6EA2-3A69-A6CB-18B7F98FC61A> /usr/lib/system/libsystem_info.dylib
0x9ac36000 - 0x9ad0ca5b libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <A0EDB351-4B9D-3AA2-9D1A-0C22204FCCD3> /usr/lib/libobjc.A.dylib
0x9b3a8000 - 0x9b3c5ff3 com.apple.openscripting (1.3.3 - ???) <31A51238-0CA1-38C7-9F0E-8A6676EE3241> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x9b3c6000 - 0x9b404fff com.apple.NavigationServices (3.6 - 192) <CB7AE807-9292-3EBA-A5F5-D7DCEE28A5B7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9b405000 - 0x9b405fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b406000 - 0x9b409fff com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x9b40d000 - 0x9b414ffd com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9b415000 - 0x9b415fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <959E5139-EB23-3529-8881-2BCB5724D1A9> /usr/lib/system/libdnsinfo.dylib
0x9b416000 - 0x9b478ffb com.apple.datadetectorscore (3.0 - 179.4) <12EF80E0-35CC-30A7-942F-2F9E87C4C98C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9b47f000 - 0x9b4a9ff0 libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
0x9b6d1000 - 0x9b6d3ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x9b6d4000 - 0x9b8f3ff7 com.apple.imageKit (2.1.1 - 1.0) <9AF0A882-BEAD-3AEC-8A72-497A7C3C2358> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x9b8f4000 - 0x9baa8ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x9bafa000 - 0x9bafdff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x9bafe000 - 0x9bb13ff7 com.apple.ImageCapture (7.0 - 7.0) <116BC0CA-428E-396F-85DF-52793034D2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9bbab000 - 0x9bbbbfff libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <D6F728DA-990A-32A3-86FA-4A3F4D88E309> /usr/lib/libsasl2.2.dylib
0x9bbbc000 - 0x9bbbcff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9bbbd000 - 0x9bbbeff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x9bbbf000 - 0x9c268eeb com.apple.CoreGraphics (1.600.0 - ???) <322FC806-0B9F-3A58-8C88-D477E32A50F8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x9c2d2000 - 0x9c34aff2 com.apple.CorePDF (3.0 - 3.0) <A0EC8F60-A622-347E-979A-F71939C45E5F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x9c34b000 - 0x9c477ff9 com.apple.CFNetwork (520.2.5 - 520.2.5) <02193949-50A8-3CBC-9920-5FCDB8EBE17A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x9c60e000 - 0x9c60efff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9c627000 - 0x9c62aff9 libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <B9344DE6-B84D-352C-95AD-EF73A68B8A10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x9c62b000 - 0x9c642ff8 com.apple.CoreMediaAuthoring (2.0 - 889) <49B55753-BD7E-3889-BA60-15294DA49CB7> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x9c66f000 - 0x9ca62feb com.apple.VideoToolbox (1.0 - 705.42) <3F12F8A3-ED41-3EAD-A887-B7805353122C> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9ca63000 - 0x9ca69ffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9ca6a000 - 0x9ca6afff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9ca9c000 - 0x9cabeffe com.apple.framework.familycontrols (3.0 - 300) <F87D87EF-553A-3165-9C9A-6E117C537FE9> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x9cad3000 - 0x9cad7ffd IOSurface (??? - ???) <97E875C2-9F1A-3FBA-B80C-594892A02621> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9cad8000 - 0x9cb01ffe com.apple.opencl (1.50.63 - 1.50.63) <C4EC60D6-9A7C-3CE9-AA80-2F81D9BB4465> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1266
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=220.7M resident=125.1M(57%) swapped_out_or_unallocated=95.6M(43%)
Writable regions: Total=102.6M written=15.6M(15%) resident=39.2M(38%) swapped_out=0K(0%) unallocated=63.4M(62%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 172K
CG image 4K
CG raster data 64K
CG shared images 3416K
CoreGraphics 8K
CoreServices 2280K
IOKit 2936K
MALLOC 32.4M
MALLOC guard page 32K
Memory tag=240 5844K
Memory tag=242 12K
Memory tag=249 156K
Stack 67.0M
VM_ALLOCATE 26.4M
__CI_BITMAP 80K
__DATA 15.4M
__DATA/__OBJC 208K
__IMAGE 1256K
__IMPORT 12K
__LINKEDIT 44.2M
__OBJC 2428K
__OBJC/__DATA 168K
__PAGEZERO 4K
__TEXT 176.5M
__UNICODE 544K
mapped file 97.1M
shared memory 760K
shared pmap 6504K
=========== =======
TOTAL 517.2M
TOTAL, minus reserved VM space 517.2M
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc044, 0x04100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
Would anyone be able to help me?
Thanks in advance!
P.Hi,
I'm going to assume you don't have AIR installed at this point. Let's try these steps:
1. Download the latest AIR runtime
2. Open a terminal window (Application/Utilities)
3. Mount the AIR dmg
4. Execute the following command: sudo /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
5. Enter your password
That should get AIR installed, from there you should be able to get Muse installed.
Chris -
The application manager has Muse 2014 listed as installed but it is not and will not install. Currently have Muse installed and Muse Prelease.
Hi Bay Color Graphics,
Please try solution 2 and 3 from the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave -
Application Manager Shows Muse as Installed and It's not
How come the Application Manager for Creative Cloud, shows Muse as installed when it's not. I previously uninstalled Muse through Windows 7 Add/Remove progams.
How do I fix this.Hi Princess0333,
I would double check the list in Programs and Features to ensure Muse is not listed, If it is, run the uninstall again, if it isn't, you'll probably need to uninstall all Creative Cloud apps and then run to clearer tool to ensure everything is removed and then reinstall everything.
http://www.adobe.com/support/contact/cscleanertool.html
-Dave -
Application Manager says Muse is "installed". It is not. HELP
Application Manager says Muse is "installed". It is not. I found a legacy beta copy of Muse I had downloaded a long time ago, so I erased it and all of its files. That did not work. What to do? I purchased cloud in part for Muse?
I found a legacy beta copy of Muse I had downloaded a long time ago, so I erased it and all of its files.
I'm sure ther Muse forum contains instructions on how to do this the right way similar to this one for PS CS& Public Beta:
Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
Mylenium -
CC says Muse is installed but it's not installed
On my Win 7 desktop, ACC says Muse is installed and up to date. There is no icon in the start menu but there is a folder in Program Files/Adobe with a few images in it.
I went to install on my laptop and there was an error saying something about the product being in Beta. I don't have the option to install again as it is showing as installed.
What to do?Hello Alex,
1. Please follow the steps provided in this article to check if you're able to find an uninstaller for Muse in your system (Please check if you can locate one that says "Pre-release" as well): http://helpx.adobe.com/muse/kb/uninstall-muse.html
2. If you do, go ahead with the uninstall. If you don't, skip the uninstall step.
3. Once done, download and install Muse from here:
MAC: http://www.adobe.com/go/muse_latest_mac
Windows: http://www.adobe.com/go/muse_latest_win
Cheers
Parikshit -
I just paid you for Adobe Cloud...why is Muse not working?
I have the same problem. Installed it on a brand new mac. it opens and then chrashes right away. Tried to uninstall (using the uninstaller), and reinstall. Still no luck.
What to do?
Come on, Adope - make it work. It's a great pogram... in theory. But in real life it chrashes way too much.
Here's the crash report.
Process:
Adobe Muse [585]
Path:
/Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
Identifier:
AdobeMuse
Version:
7.2.232 (???)
Code Type:
X86 (Native)
Parent Process: launchd [163]
Responsible:
Adobe Muse [585]
User ID:
71377919
Date/Time:
2014-03-04 11:19:39.309 +0100
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 58460D36-9FD3-FF51-D6FA-9DAEF5C27B62
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000070
VM Regions Near 0xc0000070:
Stack
00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
-->
CG shared images
00000000c0003000-00000000c000b000 [ 32K] r--/r-- SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_malloc.dylib
0x91915f2d get_tiny_previous_free_msize + 41
1 libsystem_malloc.dylib
0x91911da9 szone_free_definite_size + 673
2 libsystem_malloc.dylib
0x9191bd1d free + 277
3 com.adobe.AIR
0x02f1ca28 0x2900000 + 6408744
4 com.adobe.AIR
0x02f211ef 0x2900000 + 6427119
5 com.adobe.AIR
0x02f4f205 0x2900000 + 6615557
6 com.adobe.AIR
0x02f9b9e3 0x2900000 + 6928867
7 com.adobe.AIR
0x02facb0b 0x2900000 + 6998795
8 com.adobe.AIR
0x02fa602c 0x2900000 + 6971436
9 com.adobe.AIR
0x02fa6569 0x2900000 + 6972777
10 com.adobe.AIR
0x02fa66d2 0x2900000 + 6973138
11 com.adobe.AIR
0x02fb03d4 0x2900000 + 7013332
12 com.adobe.AIR
0x02fb0f98 0x2900000 + 7016344
13 com.adobe.AIR
0x02f4fd80 0x2900000 + 6618496
14 com.adobe.AIR
0x03082ad1 0x2900000 + 7875281
15 com.adobe.AIR
0x03084893 0x2900000 + 7882899
16 com.adobe.AIR
0x02c956a0 0x2900000 + 3757728
17 com.apple.AppKit
0x923b091a -[NSTrackingArea mouseMoved:] + 105
18 com.apple.AppKit
0x92391044 -[NSWindow sendEvent:] + 1112
19 com.adobe.AIR
0x02c9f55d 0x2900000 + 3798365
20 com.apple.AppKit
0x9232ee3d -[NSApplication sendEvent:] + 1282
21 com.adobe.AIR
0x02c8f717 0x2900000 + 3733271
22 com.apple.AppKit
0x921741fc -[NSApplication run] + 823
23 com.adobe.AIR
0x0290a14a 0x2900000 + 41290
24 com.adobe.AIR
0x0290a490 0x2900000 + 42128
25 libobjc.A.dylib
0x933dc2af -[NSObject performSelector:withObject:] + 70
26 AdobeMuse
0x00002f8f start + 2567
27 AdobeMuse
0x000025bd start + 53
Thread 1:
0 libsystem_kernel.dylib
0x9b731046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9a8b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9a8bdcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b731992 kevent64 + 10
1 libdispatch.dylib
0x96b5b8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x96b5b546 _dispatch_mgr_thread + 52
Thread 3:: BackgroundThread
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR
0x02e1e449 0x2900000 + 5366857
4 com.adobe.AIR
0x02c50650 0x2900000 + 3475024
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 4:: BackgroundThread
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR
0x02e1e449 0x2900000 + 5366857
4 com.adobe.AIR
0x02c50650 0x2900000 + 3475024
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 5:: BackgroundThread
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR
0x02e1e449 0x2900000 + 5366857
4 com.adobe.AIR
0x02c50650 0x2900000 + 3475024
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 6:: BackgroundThread
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR
0x02e1e449 0x2900000 + 5366857
4 com.adobe.AIR
0x02c50650 0x2900000 + 3475024
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b730b76 __semwait_signal + 10
1 libsystem_c.dylib
0x991cdfb7 nanosleep$UNIX2003 + 219
2 com.adobe.AIR
0x02e1e4f4 0x2900000 + 5367028
3 com.adobe.AIR
0x02ca67ed 0x2900000 + 3827693
4 com.adobe.AIR
0x02ca680a 0x2900000 + 3827722
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 8:: ScriptTimeout
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcc25 pthread_cond_timedwait$UNIX2003 + 71
3 com.adobe.AIR
0x02e1e475 0x2900000 + 5366901
4 com.adobe.AIR
0x02e6070a 0x2900000 + 5637898
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x9b72bf7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b72b16c mach_msg + 68
2 com.apple.CoreFoundation
0x96754d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x96754301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x96753b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x9675397b CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x9232bb68 _NSEventThread + 283
7 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
8 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 10:: CoreLoop
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcc25 pthread_cond_timedwait$UNIX2003 + 71
3 com.adobe.AIR
0x02e1e475 0x2900000 + 5366901
4 com.adobe.AIR
0x02ff9fe2 0x2900000 + 7315426
5 com.adobe.AIR
0x02e1e569 0x2900000 + 5367145
6 com.adobe.AIR
0x02e1e5e3 0x2900000 + 5367267
7 com.adobe.AIR
0x02e1e693 0x2900000 + 5367443
8 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 11:: JavaScriptCore: FastMalloc scavenger
0 libsystem_kernel.dylib
0x9b7307ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9a8bad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9a8bcbd9 pthread_cond_wait$UNIX2003 + 71
3 WebKit.dylib
0x0df923e3 WebKitGetAPI + 1401477
4 WebKit.dylib
0x0df92451 WebKitGetAPI + 1401587
5 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
6 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x9b72bf7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b72b16c mach_msg + 68
2 com.apple.CoreFoundation
0x96754d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x96754301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x96753b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x9675397b CFRunLoopRunInMode + 123
6 com.apple.Foundation
0x90b75095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation
0x90b74f0e -[NSThread main] + 45
8 com.apple.Foundation
0x90b74e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9b730ace __select + 10
1 com.apple.CoreFoundation
0x967a4b86 __CFSocketManager + 1158
2 libsystem_pthread.dylib
0x9a8b85fb _pthread_body + 144
3 libsystem_pthread.dylib
0x9a8b8485 _pthread_start + 130
4 libsystem_pthread.dylib
0x9a8bdcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbff00000 ebx: 0x0bffff71 ecx: 0xbffff710 edx: 0xbffff700
edi: 0xbffff710 esi: 0xbff03fd8 ebp: 0xbfffc008 esp: 0xbfffc004
ss: 0x00000023 efl: 0x00210286 eip: 0x91915f2d cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xc0000070
Logical CPU:
2
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x6ff7 +AdobeMuse (7.2.232 - ???) <AB1717D4-2631-CFC6-F2E7-7C21FCC4F051> /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
0xe6000 -
0xeaffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <D5FE0F6F-95E3-3F9D-A6AF-D721CBD801AC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x2900000 - 0x4165fc7 +com.adobe.AIR (4.0.0.1390) <3E8DCE78-07CD-E991-C823-F2357933ADAD> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x5c5f000 - 0x5c84ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x5c99000 - 0x5ca4ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x5cae000 - 0x5cb6fff com.apple.URLMount.AFPPlugin (6.1 - 6.1) <FC09D36E-E677-327E-B8EE-1FD876CD55A7> /System/Library/Filesystems/NetFSPlugins/afp.bundle/Contents/MacOS/afp
0x5cbd000 - 0x5cffff7 com.apple.AppleShareClientCore (4.0 - 3.0) <74BC747F-302B-368B-B416-AE380FD06734> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x5d12000 - 0x5d1fff1 com.apple.KerberosHelper (4.0 - 1.0) <BDCE5217-69E5-3FBF-BAC4-76AAE84A8961> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosHelper
0x8617000 - 0x8632ff5 com.apple.security.csparser (3.0 - 55471.14) <A93E850A-BE26-38F0-AD60-166A879A314A> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa rser
0x9da1000 - 0x9da5ff3 +com.adobe.OOBELibANE (1.0 - 1) <DE7B0DA4-FCEF-3847-9A91-6AC486346269> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/OOBELibANE
0x9daa000 - 0x9db0ff7 +com.adobe.IMSLibANE (1.0 - 1) <14C01F1E-711C-3BE1-8C0E-0002EE9649C8> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.ims.extensions/META-INF/ANE /MacOS-x86/IMSLibANE.framework/IMSLibANE
0xa41a000 - 0xa48cfef +adobe_caps.dylib (1) <A6BBF28A-D750-B2A6-219D-3F614266BFFA> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/Versions/A/Libraries/adobe_caps.dylib
0xde36000 - 0xe434ffb +WebKit.dylib (1) <82092A60-63D8-A869-E701-0AC89934750F> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
0xecb7000 - 0xee2dfef +adobe_oobelib.dylib (6.2.0.45 [BuildVersion: 6.2; BuildDate: Thu Oct 04 2012 18:00:00], Copyright 2009-2012 Adobe Systems Incorporated. All rights reserved. - 6.2.0.45 [BuildVersion: 6.2; BuildDate: Thu Oct 04 2012 18:00:00], Copyright 2009-2012 Adobe Systems Incorporated. All rights reserved.) <3BA2E338-4D8E-8C42-101D-0F37249663D0> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/Versions/A/Libraries/adobe_oobelib.dylib
0xee82000 - 0xef41fe3 +axlib.dylib (7.0.1.104 - 7.0.1.104) <62F3240C-3046-3B00-BFAD-BE6D1A2B61F2> /Library/Application Support/Adobe/*/axlib.dylib
0xef4f000 - 0xf029feb +IMSLib.dylib (7.0.0.145 - 7.0.0.145) <69F85C69-7901-3475-A240-7811EA0FF3CD> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.ims.extensions/META-INF/ANE /MacOS-x86/IMSLibANE.framework/Versions/A/Libraries/IMSLib.dylib
0x8fede000 - 0x8ff10417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x9009fff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x900a0000 - 0x900f0fff com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x900f1000 - 0x900f8ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x900f9000 - 0x9012bffb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9012c000 - 0x90130ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x90131000 - 0x90134ff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x90adf000 - 0x90afbff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x90b08000 - 0x90e33ffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90e34000 - 0x90eb4ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x90eb5000 - 0x90eb7fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x90eb8000 - 0x90edcfff libJPEG.dylib (1042) <AEC2D16E-12E6-3D85-933E-6728EBA802A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90edd000 - 0x90f89ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x90f8a000 - 0x90f8dff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x90f8e000 - 0x90fabffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x9100b000 - 0x9101afff libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9101b000 - 0x910b9ff7 com.apple.PDFKit (2.9.1 - 2.9.1) <37D112C0-3AF4-399F-B1E0-09162CBA3741> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x910ba000 - 0x910c5ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x910c6000 - 0x910defff com.apple.CFOpenDirectory (10.9 - 173.90.1) <13B70F7C-9A4D-3CCA-AEB8-3958F5B6167E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x910df000 - 0x911b9ff6 com.apple.QuickLookUIFramework (5.0 - 622.7) <6F9C5661-0D7D-3B54-AC34-55E1A24EC05A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x911c0000 - 0x911c1fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x911c2000 - 0x911cbfff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x911cc000 - 0x915c4fff com.apple.CoreGraphics (1.600.0 - 599.20.11) <82BA834B-C3D1-39CC-B9C3-5C4C976A3BCD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x915c5000 - 0x915c9ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x915ca000 - 0x915ceffa libGIF.dylib (1042) <A28C9045-5ACD-35FE-9499-E98B9C5A20D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x915cf000 - 0x91639ff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x9163a000 - 0x9163afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9166b000 - 0x916befff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9188a000 - 0x918f1ffc com.apple.framework.CoreWLAN (4.3.2 - 432.47) <A02FAF3F-A8F4-3293-9321-AED904B5F069> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x918f2000 - 0x918fbfff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x918fe000 - 0x91906ff7 libCGCMS.A.dylib (599.20.11) <BE016E3E-3A65-35F7-A9D4-96684ECB39B0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x91907000 - 0x9190aff7 libdyld.dylib (239.4) <F4604F64-945B-3871-8F26-E9C55488BC27> /usr/lib/system/libdyld.dylib
0x9190b000 - 0x91923ff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x91924000 - 0x91999ffb com.apple.framework.IOKit (2.0.1 - 907.90.2) <AFF50D8E-7D1D-38B9-A77E-DF0C0C4C97E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9199a000 - 0x9199bffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9199c000 - 0x9199effb libRadiance.dylib (1042) <22E517A8-4725-3175-B5D1-5573FBE780B3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9199f000 - 0x91aacff7 com.apple.ImageIO.framework (3.3.0 - 1042) <677F8044-E8B4-34A8-B7D9-575D7CEA019E> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91acc000 - 0x91ad6ff2 com.apple.AppSandbox (3.0 - 1) <FE0793BE-50CF-3E3B-82C9-71F7A294E10F> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91ad7000 - 0x91ad7ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x91ad8000 - 0x91b09ff4 com.apple.securityinterface (9.0 - 55047) <0D5ED2B8-C973-3C91-BA45-22501A043263> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x91b0a000 - 0x91c37ff9 com.apple.avfoundation (2.0 - 651.12) <5D46DA01-3CFB-375E-B134-8625EA3466A7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x91c38000 - 0x91c62fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x91c94000 - 0x91e04fff com.apple.QTKit (7.7.3 - 2826.17) <962F9FB1-7E46-3F93-9BAF-E05E7CF8D36D> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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Adobe AIR problems keeping Muse from installing - Can't install, uninstall or fix AIR
I'm on a iMac 27 inch running 10.9.2. Believe it or not I've been all over the place and back for 2 days.
I can't get Adobe AIR on my computer. Adobe Muse support told me that AIR is the reason that Muse won't go onto my computer and sends me to support for AIR, which promptly told me that I needed to come to the forum for help and would not connect me back to the support for Muse.
I have read some of the stuff here but it's not helping. I was having the issue that Matthew was having here: http://forums.adobe.com/message/3628339.
So I manually uninstalled by throwing these items in the trash as instructed by Chris (because I'm afraid of Terminal):
/Applications/Utilities/Adobe AIR Application Installer.app
/Applications/Utilities/Adobe AIR Uninstaller.app
/Library/Frameworks/Adobe AIR.framework (the 3 I found where NOT in this folder. I searched and found them in Spotlight and later when I "put back" from the trash it put them somewhere with Flash CS6)
/Users/<username>/Library/Application Support/Adobe/AIR
Then I rebooted the computer and tried to install the new installation that support gave me in a chat window today and again got this error AGAIN:
Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
Then I tried installing Adobe Muse that I was also given today because CC app keeps "installing" and saying it's on my computer but it is not. This says that it is going to install AIR because it needs it to work and I thought MAYBE it would be successful but it is not. It gives this error message:
"Sorry, an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author Error #2038".
Incidentally, as somewhat indicated above, I have put the items that I manually uninstalled which were in the trash, back where they were, since it didn't fix anything.
A few other things to note:
1. I don't seem to have AIR in the Adobe AIR.framework in my System Library folder at all. There are however three variations of those in another folder somewhere with CS6 Flash (I can't find it again sorry)
2. I don't have that thing about "Automatic graphics switching" in my Energy Saving Panel.
3. I did Chris said in this post (http://forums.adobe.com/message/4053110#4053110) and this is what it said:
Adobe AIR is currently not installed
Installing version 4.0.0.1390
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
failed (consult log)
Here is my Adobe AIR Log, can somebody please help me?
Mar 25 12:54:08 Monster-Mac.local Install Adobe Muse[89516]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 12:54:20 Monster-Mac.local Install Adobe Muse[89516]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 12:54:21 Monster-Mac.local Install Adobe Muse[89516]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: No installed runtime detected
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Invoking Application Installer for combined install
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: No installed runtime detected
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:28 Monster-Mac.local Adobe AIR Application Installer[89526]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Application signature verified
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Unpackaging/validation complete
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 12:55:11 Monster-Mac.local Adobe AIR Application Installer[89526]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Relaunching with elevation
Mar 25 12:55:19 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-227d27b pid:89526 refs=7 @ 0x7fb992813550 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x227f27d pid=89535 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 12:55:19 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x227d27b, securitySessionID=0x186a4, err=-13066
Mar 25 12:55:19 Monster-Mac.local authexec[89537]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: No installed runtime detected
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Application signature verified
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Unpackaging/validation complete
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Starting silent combined runtime and app install.
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5bt0z7/temp/Versions/Current: Invalid argument
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Rollback complete
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89526]: Elevated install failed: error 2038 Error #2038
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Subprocess app installer failed (7)
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer end with exit code 7
Mar 25 13:02:03 Monster-Mac.local Install Adobe Muse[89620]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 13:02:15 Monster-Mac.local Install Adobe Muse[89620]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 13:02:16 Monster-Mac.local Install Adobe Muse[89620]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Invoking Application Installer for combined install
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:20 Monster-Mac.local Adobe AIR Application Installer[89627]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Application signature verified
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Unpackaging/validation complete
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:28 Monster-Mac.local Adobe AIR Application Installer[89627]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Relaunching with elevation
Mar 25 13:02:35 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-2298296 pid:89627 refs=7 @ 0x7fb992949790 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x2299297 pid=89630 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:02:35 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x2298296, securitySessionID=0x186a4, err=-13066
Mar 25 13:02:35 Monster-Mac.local authexec[89635]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: No installed runtime detected
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Application signature verified
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Unpackaging/validation complete
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Starting silent combined runtime and app install.
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.w78PmA/temp/Versions/Current: Invalid argument
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Rollback complete
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89627]: Elevated install failed: error 2038 Error #2038
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Subprocess app installer failed (7)
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer end with exit code 7
Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: could not initialize summary table for Adobe AIR
Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: mounted Adobe AIR on device disk11s2
Mar 25 13:07:48 Monster-Mac.local mds[38]: (Normal) Volume: volume:0x7fff1a206800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Commandline is: -psn_0_36328099
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: No installed runtime detected
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Relaunching with elevation
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Mar 25 13:08:02 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22a52a3 pid:89691 refs=7 @ 0x7fb990730330 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22a62a4 pid=89695 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:08:02 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22a52a3, securitySessionID=0x186a4, err=-13066
Mar 25 13:08:02 Monster-Mac.local authexec[89699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Commandline is: -ei
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: No installed runtime detected
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Starting silent runtime install. Installing runtime version 4.0.0.1390
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.RDUdHS/temp/Versions/Current: Invalid argument
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Rollback complete
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer end with exit code 7
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:31 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer end with exit code 7
Mar 25 13:08:31 Monster-Mac com.apple.launchd.peruser.501[167] ([0x0-0x22a52a3].com.adobe.air.Installer[89691]): Exited with code: 7
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Commandline is:
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: No installed runtime detected
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:55 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer end with exit code 6
Mar 25 13:37:55 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89848]): Exited with code: 6
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Commandline is:
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: No installed runtime detected
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Relaunching with elevation
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -ei
Mar 25 13:38:29 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22d22d0 pid:89852 refs=7 @ 0x7fb9906d7750 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22d32d1 pid=89855 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:38:29 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22d22d0, securitySessionID=0x186a4, err=-13066
Mar 25 13:38:29 Monster-Mac.local authexec[89858]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Commandline is: -ei
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: No installed runtime detected
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Starting silent runtime install. Installing runtime version 3.8.0.1280
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5xtfEz/temp/Versions/Current: Invalid argument
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Rollback complete
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89852]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89852]): Exited with code: 7
NSApplicationBundleIdentifier = "com.adobe.air.Installer";
NSApplicationName = "Adobe AIR Installer";
NSApplicationPath = "/Applications/Utilities/Adobe AIR Uninstaller.app";
NSWorkspaceApplicationKey = <NSRunningApplication: 0x610000112bd0 (com.adobe.air.Installer - 89852)>;
Mar 25 13:55:07 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.ApplicationInstaller.46320[89937]): Exited with code: 4
Thank you in advance.I finally got it to work!
Marydesigns, you may have already this, but this is what worked for me:
From http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html (not sure how i never stumbled across that page during the past few days)
-Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe". If one exists, rename or delete it.
-Open the Terminal application in your Applications/Utilities folder. Run the following commands:
sudo chmod -R ug=rwx,o=rx /Applications/Adobe
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
NOTE: Terminal may state that some of these directories don't exist. Don't worry about it. It told me that 2 of them didn't exist, but this process still fixed my problem
-Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command. Replace username with your username in the next command:
1. whoami
2. sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/
Again, Terminal may alert you that this directory doesn't exist. Just ignore it.
Close the Terminal application and rerun the Adobe AIR installer.
That got AIR working. I was then able to install Muse manually (not with Creative Cloud) by downloading it from http://adobe.com/go/muse_latest_mac
Hopefully this works for you! -
Update will not install (2014.3)
When I attempt to update Muse, the result is: Update Failed. Installation completed though some options components failed to install correctly (6).
More information leads to:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.325 {54B0C34F-18F9-11E2-BC1D-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1612
ERROR: Failed to repair Microsoft Visual C++ 2010 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\BILLBL~1\AppData\Local\Temp\{E8D2BD86-C547-4F0F-89FF-666425AB3C56}\Muse_2014_3_ CC_LS24\payloads\Microsoft VC 2010 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1612
ERROR: Failed to repair Microsoft Visual C++ 2010 Redistributable Package (x86). Please try repairing it by double clicking on the executable at "C:\Users\BILLBL~1\AppData\Local\Temp\{E8D2BD86-C547-4F0F-89FF-666425AB3C56}\Muse_2014_3_ CC_LS24\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
The x86 version is not installed. I uninstalled the x64 version and reinstalled.
When I attempted to install the x86 version: A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.
The Muse update continues to fail with the same problem.
Help? Thanks.Uninstall the MSVC runtimes from your Add or Remove programs system control panel and restart the machine, then try again. You may possibly need to run the cleaner tool as well to remove remnants of your botched installation.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
Cloud Trial - Muse & Air install problems
System: Windows 7 Pro. CS 5.5 Production Suite.
After signing up for the cloud trial, Muse will not install. Also problems with Air. I uninstalled and removed all traces of both and tried reinstalling. No go. There may be some issue with Air because previously (CS 5.5) when ever I was prompted to update Air then the update would fail. I would like to try Muse. Help please.
I also noticed that CS6 Encore does not work in trial mode???Shortend please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html for how to resolve Exit Code 7 errors.
You may also want to review your install logs in more details to determine the directory where you are facing a permission failure. You can find details on how to locate and interpret the installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
Can not install the license could not be verified online
Hello,
I bought from Adobe add-on "Scrollable Text Frames" for the Muse software but I can not install it. The error message is:
Unable to install add-on <name-addon>: online license verification failure.
Error Code: -6xx
That could give me the solution quickly?
thank youHi
Did you check the host file in your system, If any entries in the host file include keywords such as "adobe," delete those entries. These are used for Adobe Licensing.
Path for hosts file,
Windows: C:\Windows\System32\Drivers\etc\hosts
MAC:
Click on the "Finder" icon. Select the "Applications" folder
Open the "Utilities" folder and select "Terminal"
Type the following:
sudo nano /etc/hosts
Enter the OS user's associated password when prompted
If any entries in the host file include keywords such as "adobe," delete those entries. These are used for Adobe Licensing.
Press control+o to save the file
Press control+x to close the file
Do let me know if you have any question. -
Task Sequence not installing patches
Hi,
In order to automate the patching process for servers, I have a task sequence that runs at a specific time which triggers a wuauclt.exe scan to check for updates. I have a software update group created with the patches that we want to install. This time
around the patches were available in software center but were not installed. I just would like to clarify what I found as to what may be the reason for this. The task sequence that is deployed has an assignment schedule of 4/11/15 At 03:00 and will run for
a maximum of 120 minutes. Checking the software update group scheduling properties, the software available time is set to 4/11/15 At 12:00.
Would this be why the patches did not install because the software available time was after the task sequence was finished running?
TIAHi,
The Software update muse be available to install through a TS as well, that is what I have seen in the past as well.
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec
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