Muse, pixelated image after trying to fill a box

Ok so I am trying to fill a box of 1003 px x 577 px with an jpg of 1100px by 4000px. I am trying to make a scroll image in a box with motion. I am having the problem that for it to show the image in good quality it has to be in "original" or "tile". In both cases it's not filling the box that I created with the same width of the jpg. I am having always the same problem. The only way I always fix this is making the image tremendously small in height. This should not be happening. The only way I can get it to be the width that I am creating the box and jpg image is to Fill-"scale to fit"... and it's pixelated.
Could someone help me with this unbearable problem please. I will really appreciate the gesture.
Thank you.

THANK YOU SO MUCH BARBARA! I really appreciate you taking  the time to reply to my simple problem(eventhough at the time it was so frustrating). Thanks again. Leanne

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