Muse trial upgrade

Upgrade from trial muse to creative cloud. When opening Muse get message trial has expired. Hit continue button and enter Adobe id, email and password and get message. An unexpected error occurred processing your request. Please try again later. Have tried several times with no luck.

Hi Steve 22223,
Please try uninstalling the trial of Muse and reinstalling through the Adobe Application Manager
The uninstaller should be listed
on Mac OS
1. Double-click your hard drive.
2. Go to Applications > Utilities > Adobe Installers.
on Windows
1. Click Start > Control Panel.
2. Click Programs and Features.
To reinstall Launch Adobe Application Manager from
Applications Folder on Mac or the Start Menu on Windows.
I'm moving your post to the Muse specific forum should you need further assistance.
-Dave

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Cannot install Muse trial because the installation package says it is corrupt

Cannot install Muse trial because the installation package says it is corrupt. I tried to download the Englisch and the Dutch versions both, but both with the same message: contact the 'maker' of te program. So here I am, big 'maker'... pleas help.
My computer with my Muse licence was stolen last week so I need the trial to finish an important project, aaaaarrrrrgggg!
The message I got: Sorry, er is een fout optgetreden. De toepassing kon niet worden geïnstalleerd, omdat het installatiebestand beschadigd is. Probeer een nieuw installatiebestand te krijgen van de toepassingsauteur.
In English: Sorry, an error has occurred. The program cannot be installed because it is damaged. Try to get a new one.
HELP!

How do I find this activity monitor on my Mac? | Apple Support Communities

Adobe Muse 'Trial initialisation failed' on Mac

Hello,
I am interested in trying Adobe Muse, however whenever I try to begin my trial I get an error message that says 'Trial initialisation failed, your trial has expired'. I have never used the software before, and I have tried creating another Adobe ID, I have installed it on another system and I still get the same error.
I am running Mac OS X 10.7.5 on a late 2006 iMac.
All help is greatly appreciated.

I have the same problem with a same Mac OS X 10.7.5 in our company
Muse Trial was instal on one of our Mac, trial was over, then we get instal to another Mac with new Adobe ID, but he said on last step after login ID that 'Trial initialisation failed, your trial has expired. as if we install muse before...and nothing helps. we try delete OOBE and MBLStore and Adobe muse, reinstal adobe air, but nothing ...it looks like its blocked with our global ip, but it can not be. Why he (Adobe Air?/Muse) think that we had already instal and over Muse Trial on another machine (Mac), when we did not do this? like all our Mac is the same one.

I can't open 3 documents because trial upgrade to version 5 of pages happened. I don't want to pay $20 to get upgrade. How do I open docs in older version. They were created in older version.

I can't open 3 documents because trial upgrade to version 5 of pages happened. I don't want to pay $20 to get upgrade. I don't recall fine print stating money would be needed. How do I open docs in older version? They were created in older version.

Hi MBilyeu,
Thanks for visiting Apple Support Communities.
You can use these steps to open your Pages documents with the previous version:
Permanently change the document’s app
Select the document and choose File > Get Info.
In the Info window, click the triangle next to “Open with” to expand the section.
Choose an app from the pop-up menu, or choose Other to locate a different app.
If you want to use that app to open all documents of the same type as the current document and created by the same app, click Change All.
Temporarily change the document’s app
You can open a document in a different app without changing the app that normally opens it. Use either of these methods:
Control-click the document, choose Open With, and then choose the app you want to use.
Drag the document to the app’s icon in the Dock or in the Finder.
From:
OS X Mountain Lion: Choose an app to open a document
http://support.apple.com/kb/PH11329
Regards,
Jeremy

When downloading adobe muse trial from adobe application manager

adobe muse trial from adobe application manager im getiting error, 12152

Some users have reported issues with Internet Explorer 9 although it does not appear to be consistent. It is likely due to the security settings, install add-ons, or plug-ins which are causing the download button to not be available.

Where do I open the MUSE trial?

where do I open the MUSe trial?

You can start Muse like you start other apps.
--Open Applications folder and find the installed Muse folder.
--In that folder, double-click Adobe Muse CC.
We have a page that walks you through it:
http://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html
I hope that solves the problem.
Best,
Rita Amladi
Creative Cloud Learn team

After Muse trial expiration

Hi,
I am currently using Muse trial version building my website.
What I am concerned is; will I still be able to use my website after the Muse tiral is expired?
I am thinking of publishing with business catalyst hosing server.
Did anyone ever try this?

Your site will continue to function, but obviously you will no longer be able to edit it in Muse until you subscribe to muse.
You can export your muse file to HTML from the file menu and use that version of the site for as long as you like.
Cheers,
Justin

Adobe Muse trial doesn't install (Mac)

After retrieving the Muse trial downloader from here: [Link Removed - BT] I can't complete the install. I double-click the Setup app, enter my admin credentials, and...nothing happens. No other apps open, nothing installs...absolutely nothing happens.
Phone and chat support are both worthless, directing me here instead since *apparently* they only care about their paying customers. It's disgusting. I'm evaluating their product in order to potentially become a paying customer. You'd think they would want to help me in any way possible...
So, rant aside, I appreciate any advice anyone can provide. I've found other links to a "beta" version - is the trial something different, or would I be better off pursuing the beta?
Thanks in advance.

My sincere apologies for the confusion! Your frustration is certainly warranted! Here is what happened: there was a cross-team communication mix-up and it caused a bogus trial version of Muse to be posted on that link you referenced. As you correctly noticed, the installer doesn't function at all! We're working to get that cleaned up ASAP.
For now, here is the link you need to be using get the latest version of Muse.
http://labs.adobe.com/downloads/muse.html
Let me know if you have any problems getting it working from that link.
Thank you for taking the time to report this problem! Again, my apologies!
Brian Thomas
Muse Quality Engineering Lead

Adobe Muse trial crashing on launch

Hi All,
I'm a bit perplexed. I downloaded Adobe Muse trial and can't get it to stay open. When I launch it, it opens to the welcome screen and then it just crashes. I get the following:
I have uninstalled and re-installed it several times today with no joy. Any help would be appreciated. I really want to evaluate this so I can decide wether to buy the subscription

The problem is probably not the shear number of fonts that were installed but rather a problem with one specific font file, or font family. In the future if you start adding back in some of these fonts and find Muse crashes again, you may be able to identify the specific font (or set of fonts) that are triggering the crash. If so, we'd be grateful if you sent a copy of the problem font file(s) to us at [email protected] along with a link to this thread. Even if a font file is severely corrupt our font parser should not crash. So if you encounter a font file that's causing a crash we'd like to take a look at it so we can correct the error handling in our font parser. Thanks.

Switching Adobe country store after using Muse trial?

I have worked with the Muse trial version, using my old Adobe ID from Germany, although I have moved to Denmark since creating this ID. Now I'd like to buy a Muse subscription, and pay with my Danish credit card. The subscription form says that I have to buy from the German store, or make a new ID. I don't want to lose the work on the sites I have done with the trial version, so what should I do? Just keep the Adobe ID with the associated wrong German address?

Hi Jules,
Please refer to the following link http://forums.adobe.com/message/6009549#6009549
Regards,
Aish

Muse trial version only has "close" for option under file menu and it's grayed out.

Muse trial version only has "close" for option under file menu and it's grayed out.

Some menu entries in the main menu bar are hidden if you use the mouse and only appear if you use the keyboard to open the menu (Bug 626825).
You can see the difference if you use Alt+F to open the File menu or other menus like the Edit menu (Alt+E) and Bookmarks menu (Alt+B) and compare that to what you see if you use the mouse to open the menu after you have made the menu bar visible by tapping Alt or by pressing F10.
Add code to userChrome.css below the @namespace line to make the hidden items appear again.
*http://kb.mozillazine.org/userChrome.css
*http://kb.mozillazine.org/Editing_configuration
You can use the ChromEdit Plus or Stylish extension to have easier access to the customization files.
*ChromEdit Plus: http://webdesigns.ms11.net/chromeditp.html
<pre><nowiki>@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */
/* Always show menu entries with class="show-only-for-keyboard" */
#navigator-toolbox menuitem[class="show-only-for-keyboard"]{display:-moz-box!important}
</nowiki></pre>

Downloading Muse trial version

Hi
I am unable to download adobe muse trial version from window 7 pro 64 bit. I am logged into adobe.com.
Can abyone help please?

Hi,
Open the web site: https://creative.adobe.com/
Login with your Adobe ID and click on the Muse Icon on the Right and then on the next page click on try below Muse.
It will first Install the Adobe Application Manager and then will ask you to login with the Adobe ID and will install Muse for you.
Let me know if you get any errors.
Regards,
Abhishek Maurya

Cannot launch Muse trial version.

I installed muse trial version in my laptop few days back. And I have done some work in that. But now I cannot launch the trial version. In the creative cloud Apps tab it shows 18 days remaining and 'Up to date' check box is ticket. But I cannot see an option to launch the app. What is wrong here. Please help me.

Nobody can tell you anything without proper system info or other technical details.
Mylenium

AAM failed to register Muse trial application as licensed

I used Muse in Beta and as trial app. Subcribed to Creative Cloud.
AAM installed several products correctly but failed to register Muse as licensed during install.
Opening Muse I still got the message that I had to buy a Creative Cloud license.
After uninstall of Muse, AAM still says that Muse should be installed, which it isn't.
Even clearing my Windows registry four times with two different reg cleaners did't help.
Manually using regedit I can't find any Muse keys.
How can i get Muse reinstalled???
Ysbrand
Netherlands

Hello,
After some very bad advice from the Adobe Helpdesk, I decided to find out myself what causes the problem.
In Short: The trial or beta version of Muse isn't upgraded by the AAM, but the app is installed twice on your PC
In Windows: Muse is installed a second time, not as the beta/trial related to Adobe Air, but as part the Flashbuilder map (you will also find the AAM there in case you want to uninstall the AAM)..
The 'AAM version of Muse' isn't listed in <Add or remove programs> in your control panel, only the trial version is listed there.
Uninstall the trial version using <Add or remove programs>
To uninstall the 'AAM version of Muse' I recommend to use 'Revo uninstaller'.
Revo will give you an overview of your installed apps including the AAM version of Muse that is not listed in <Add or remove programs>
Let Revo uninstall this version of Muse.
After this the AAM will give you a new opportunity to install Muse.
This time without problems and even including the preferences etc. of your trial version of Muse.
Cheers,
Ysbrand

Adobe Muse - trial version?

Why is Adobe Muse a trial version when you have a CC membership?

Good question ericcirnish,
I have the full creative cloud membership and I noticed that after the last upgrade of the application manager, Muse has downgraded to "try" rather than install. It was available to install prior to the the application manager upgrade.
I'm keen to know why access has been removed.
I checked the publicity material on the site and it claims that all proudcts are available with full membership, inclduing Muse, so what has changed?

Muse trial upgrade

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