Muse update installation issues

I have a monthly subscription to Muse and everytime I try to install the latest updates Ihave issues. When I try to install directly from MUSE it tells me to check my network connection - which is always fine. I have tried pausing my virus protection etc. I then try to get help from customer support and the fxes do not appear to work etiher. I haveuninstalled and reinstalled etc with no luck -any suggestions

Try disabling any firewall or antivirus application and re-try updating, also try a different network connection. If that doesn't help, please uninstall and use the following direct download links to install Muse fresh.
Mac - http://www.adobe.com/go/muse_latest_win
Win - http://www.adobe.com/go/muse_latest_mac
Thanks,
Vinayak

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Muse Update Installation Fails

When I try to update to 2.1 it seems like it updates but them the program closes. I've tried uninstalling and reinstalling...same issue. Turned off all AV programs.
Under Programs in control panel it shows 2 installs of Muse (2.0 and 2.0.945)?
Windows 7 Pro 32bit
4GB Ram

Please remove the current copy(ies) of Muse using the Windows Control panel and then install Muse (2.1) from creative.adobe.com or via this link http://www.adobe.com/go/muse_latest_win.

Acrobat 7.1 update installation issues

Having spent the best part of a whole day trying to install the latest Acrobat Professional version 7.1 update, I have finally found a solution which I hope may be of use to other sufferers of this problem.
My system is a dual HD setup with XP on drive C: and Vista on drive F: Acrobat Professional 7 is installed on the XP drive C: and not on the Vista drive.
All went well with the update on the C: drive until, halfway through the installation an error message popped up saying that it could not acces the folder F:\Windows\Winsxs\Policies.
This struck me as odd. Why would the programme be wanting to add information to a system folder on the F:(Vista) drive when the installation I am updating is on drive C:(XP) and I am booted up on drive C:
I duly checked the folder, F:\Windows\Winsxs and found no "Policies" folder within. Furthermore any and every attempt to gain access to that folder for the Acrobat updater failed. I went through all the Attrib commands from the command prompt, tried altering access permissions in safe mode and even booted into Vista to see if anything could be done. All of these actions drew a blank with the folder flatly denying access on all counts.
During all of this I was scouring the internet to find any similar cases and spotted one where someone had noticed that a "Policies" folder had been added to the Windows\Winsxs directory on a non-boot drive on their machine. Curiously this was after installing the Acrobat 7.1 update.
Finally I decided to take drastic action and disconnect the F: drive temporarily (luckily the boot.ini file is on the C: drive). I figured that if the programme couldn't see it, it would just get on and install properly on drive C: I am happy to say that my hunch worked and I was finally able to install the update.
My question for Adobe is, why did this happen? What possible reason could there be for the updater to require access to the other drive.
Had my dual-boot system been on a single HD my solution to the problem would not have been possible and I would still not be able to install the update.
I would welcome any comments from other forum members but especially from someone at Adobe Tech Support.

Geetesh. I have an answer which may work for you.
For whatever reason the 7.1 installer requires access to the Vista Windows folder in order to install a policies folder in the Winsxs directory. This folder is locked and cannot be written to which, in turn, gives the error.
As you say, you cannot remove your Vista drive like I did but there is another way around the problem. Access your Vista drive from XP and temporarily rename the Windows folder to something like Windows2. Then create a new folder on the Vista drive and call it Windows. Inside the new Windows folder create another one and call it Winsxs. Now run the 7.1 installer in XP and you should find that it installs without the error. Once you have it installed you can safely rename the new Windows folder you created to something else and change your renamed Windows2 folder back to Windows.
Hope this helps.

How to resolve Update installation issues for Photoshop CS6

I keep getting install error u44m1u5 when attempting to install Photoshop camera raw update 7.2 How do I resolve this? I also get same error code for adobe bridge cs6 5.0.1.1 update and extension manager 6.0.4 update. Adobe application manager also reports error code u44m1p210 along with these others. I am running Win 7 sp1 64 bit and my Photoshop CS6 version is identified as 13.0.1.
thanks for any help or suggestions.

This link took me to location where I chose the appropriate version of Bridge update and it worked. My verion was updated to 5.0.1.23
http://www.adobe.com/support/downloads/product.jsp?product=108&platfor m=Windows

Digital Camera Raw Compatibility update installation issues.

I have attempted to install the Digital Camera Raw Compatibility update 6.01 but I am being asked over and over to restart my Mac Pro. The app store shows that I still need to install the update.

I was surprised to see it listed.
I don't have a shiny new Leica . Will have to make do with my shiny new RX1R .
(Added:)
I don't follow Medium-Format equipment, but a quick check tells me the Pentax 645D came out in 2010.
Message was edited by: Kirby Krieger

BIOS update installation issues

I tried to install the BIOS update:
ACPI Flash BIOS version 1.80 for Satellite A300/A305 (PSAG0U/PSAG4U) (v1.80; 03-24-2009; 4M)
(its called sag0v180.exe when i download it)
this was originally because i kept getting a blue screen(and still am) and windows advised me to update my BIOS and display driver. When i was installing this update, i got a blue screen and so it didn't finish. Now when i try to update it i get a STOP message:
Error:C:/sag0v180/launcher.exe
1418: Shortcut functions: error loading shortcut file
On line 177 of D:/var/Win...ios_launcher/Launcher.wbt
In routine "make_shortcut"
shortcutEdit(linkName, strCat(appdir, '\', 'Launcher.exe'), '', appdir, @Normal)
the grey bit is in a box below the rest.
It also gives me an option to "traceback" - what does that mean?
What exactly does this error mean and what should i do?
please help!

Unit's second digit of serial number is 8. Same problems were appearing after BIOS 2.3 upgrade. I had taken photo at the end of flashing BIOS.
It had said at the end System configuration data updated.
Warning
0251: System CMOS checksum bad - Defult configuration used.
Hence, I followed the instructions and flased bios again using SAME Cd as previous time.
This is what the screen said:
Phoenix Phlash16 Utility version 1.6.5.4
--------------Performing the following function-----------------
Load Image File MM230MP.ROM
Verify i/f inf
Backup system BIOS ROM
Check flash Memory types
flash Memory block: 0123456789ABCD
Save block .............
Restore block ..............
Zero out block .........
Erase block ////////
Program block ////////
Verify block ////////
Flash programing complete.
New BIOS Date , Time , Part Number : 12/08/08 17.01.44 Devef10
Flash Part: W25x80 Device ID : 13 Mfr.ID: ef
Erasing Block at FFFD00000 with 10000 bytes 10:57:39(16)
Now the screen doesn't show anything. Only the AC in, Switch on & Battery lights appear in Blue.
I did a clean install of Win 7, following the instructions found in the "How To Manually Upgrade from Vista to Windows 7.
Kindly adavice, if possible by email.

BIOS update installation issues on Satellite M205-S4805

I downloaded sm200v230.exe file. Ran and pressed Install.
Error:C:/sm200v230/launcher.exe
1418: Shortcut functions: error loading shortcut file
On line 177 of D:/var/Win...ios_launcher/Launcher.wbt
In routine "make_shortcut"
But I can't go to Tech Support Web Page as I have not been able to get Network Access on this machine.
I am trying to upgarde Bios, since I cant run tsi4win7.exe, saying Bios is not Windows 7 compliant.
Please advice.

Unit's second digit of serial number is 8. Same problems were appearing after BIOS 2.3 upgrade. I had taken photo at the end of flashing BIOS.
It had said at the end System configuration data updated.
Warning
0251: System CMOS checksum bad - Defult configuration used.
Hence, I followed the instructions and flased bios again using SAME Cd as previous time.
This is what the screen said:
Phoenix Phlash16 Utility version 1.6.5.4
--------------Performing the following function-----------------
Load Image File MM230MP.ROM
Verify i/f inf
Backup system BIOS ROM
Check flash Memory types
flash Memory block: 0123456789ABCD
Save block .............
Restore block ..............
Zero out block .........
Erase block ////////
Program block ////////
Verify block ////////
Flash programing complete.
New BIOS Date , Time , Part Number : 12/08/08 17.01.44 Devef10
Flash Part: W25x80 Device ID : 13 Mfr.ID: ef
Erasing Block at FFFD00000 with 10000 bytes 10:57:39(16)
Now the screen doesn't show anything. Only the AC in, Switch on & Battery lights appear in Blue.
I did a clean install of Win 7, following the instructions found in the "How To Manually Upgrade from Vista to Windows 7.
Kindly adavice, if possible by email.

Muse update failure

The latest Muse update installation failed.

Is there an error message that you get when trying to launch Muse now? Did the update failed during installation via the CC Application manager? If yes, what was the error message received?
Can you can try installing the app through the direct links below:
Win - http://www.adobe.com/go/muse_latest_win
Mac - http://www.adobe.com/go/muse_latest_mac
Thanks,
Vinayak

Exchange 2010 - Issues after rollup update installation.

Exchange 2010 - Issues after rollup update installation.
We are having issues since we installed SP3 Rollup updates 1, 2, 3, and 4.
Issue1 - People get an error messages constantly popping up when they access our webmail. The error messages are:
An unexpected error occurred and your request couldn't be handled. and
Your network connection is unavailable. Please reconnect and try again.
Issue2 - When I open the Exchange Management Shell I get the following error:
Failed to connect to an Exchange server in the current site. Enter the server FQDN where you want to connect.
Issue3 - We have been using third party software to filter spam email. It is installed on our Exchange server. Since the updates it has not been working and we have tons of spam coming through. I dont think that this issue is that important at the moment and
hope that it will be fixed after resolving issues 1 and 2.
We uninstalled all four rollup updates in hopes that everything would go back to normal but it hasnt. We still have the same issues.
Currently we are running Exchange 2010 SP3 on 2008R2 SP1.
Please help.
Thanks.
Greg

Hi,
Based on the description, you got the error below when you tried to accessed OWA after rollup update installation.
"An unexpected error occurred and your request couldn't be handled, and Your network connection is unavailable. Please reconnect and try again."
For this issue, I recommend you check the OWA virtual directory to see if "Redirect requests to this destination" is checked. If it is checked, please uncheck the option. Then please restart IIS service to check the result.
Open IIS Manager -> owa -> HTTP Redirect -> uncheck "Redirect requests to this destination:"
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Muse update issue

Any help,
Having problems installing Muse update.
Error message: installer file damaged or missing.
Not having problems updating any other creative cloud apps

Hi Rob,
Not sure if you already got it fixed, but I found this thread that seemed like it might be related:
http://forums.adobe.com/message/4761790#4761790
-Dave

Adobe Muse CC Installation

Adobe Application manager shows Muse CC installed and updated but it does not appear in applications or in a Sotlight search.

Same thing here. Will have to work with ver. 7.4 until you guys figure out what the issue is. Please let me know how to resolve.
This update installation process is completely different from previous ones where updates would install within Muse application; this update takes you to Adobe application website - offers "Download" of Muse 2014. This is confusing to me...does this mean download a completely new Muse or install an update? Clicking download offers me all CC applications "Try, try, try" etc. or, for Muse to "Install". Clicking install eventually brought me to OP's issue above.
Please help...

Muse and Forms issues

Muse and forms issue
Good morning all, I have an issue that I thought I would ask the greater group to see if anyone has a workaround or fix for what is happening.
Here is what I have:
1. I have a customer that I am redesiging their site and they have this current form on their site that they want me to reuse ( http://www.selectpos.com/rma.htm )
- note at the bottom the buttons look great they look like buttons and operate like buttons.
2. Now I have pulled the code from their old site,and added to the new site with Muse insert HTML were I needed it. It operates great, but note the buttons they no longer look like buttons or act like buttons. ( http://www.selectpos.com/temp/rma.html )
3. That same code just put into a text file and placed in a html file. the buttons come back and is fine. this again is all the same code no changes from the current to redesign and to the simple html file ( http://www.selectpos.com/temp/test01.html )
Not sure what to do, it all work fine in the new site, but I just don't like the buttons at the bottom nor des the client. I need to reuse this code as their customers are familiar with the GUI of the form and are happy with the way it is. their invoice system is tied to the number that is generated. The page is hosted on Godaddy so I can't take it to Adobe Business Catalyst and redo the form there. Note I have tested this on multiple system and browers. it works fine on IPhone and Ipad, but IE 8 and 9, chrome, and firefox nothing.
Any help or direction is greatly appreciate, thank you all in advace for taking a look at this issue and I look forward to your replys and suggestions.

It appears you have now updated the button code to use an image instead.
The issue you are facing is happening due to CSS that Muse uses in order to style input elements. To get the plain default look for a button in Muse, you would need to update the CSS in /css/site_global.css. The easiest option would be to remove the first two instances of "input," (including the comma) from the file and thus the properties affecting the default look of the input element won't apply sitewide.
However, we do not generally recommend editing files generated by Muse as any manual changes you make to files generated by Muse would be overwritten the next time you export/publish a site through Muse. Though this condition does not always apply to common CSS/JS files during subsequent exports at the same location but it does when your Muse installation upgrades to the current latest version where it exports/publishes all files in order to take into affect any improvements/optimization to code made since the prior version.
You might want to test this locally or by directly inspecting the element in a browser if you are comfortable with it.
Thanks,
Vinayak

LaserJet M1319f MFP Installation issue on Windows 7

Dear HP support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=bg&dlc=en&sw_lang=&product=3547...
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/ and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan
P.S.: At least I think that I managed to gather all known related solutions in this topic…
This question was solved.
View Solution.

Hello Gemini02,
First thank you for your assistance!
I uninstalled the IE 11 and install IE 10, but with no success related to the driver issues. I just want to mention to those who are trying to do the same that IE 11 should be removed from Add/Remove Windows components and from Installed Updates.
As for the solutions from your post:
Solution 2: The build in troubleshooting is reporting that no driver is installed (obviously...), but is not helping much with the installation. Windows updates are not much of a help too... The device manager is finding the device, but can't install the driver. More detailed information about the devices in the Device manager you can find in the end of my first post.
I'm posting some screenshots of the issue so that you can get clearer picture of the situation.
So basically I'm downloading the official drivers from the link in my first post. I'm sure that the drivers are the correct one as I downloaded them several time to clear the possibility of technical mistake.
But when I try to install them I get the following error:
The Event viewer information is as follows:
The reports are:
Critical error (red mark):
Faulting application name: ProductInst.exe, version: 1.0.5.3, time stamp: 0x50cedca3
Faulting module name: ProductInst.exe, version: 1.0.5.3, time stamp: 0x50cedca3
Exception code: 0xc000000d
Fault offset: 0x0000000000047bca
Faulting process id: 0xed8
Faulting application start time: 0x01cfb2fc6900c47e
Faulting application path: C:\Users\5BE8~1\AppData\Local\Temp\7zS7BD7\ProductInst.exe
Faulting module path: C:\Users\5BE8~1\AppData\Local\Temp\7zS7BD7\ProductInst.exe
Report Id: b73cc226-1eef-11e4-94ed-50af73237b10
The information above the critical one:
Fault bucket 3550555182, type 5
Event Name: PnPDriverImportError
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: 00000002
P3: HPM1319.INF
P4: 327f449ab177b16cf6c33f4effdd0e9ea36383fd
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_f2e6b151a2c3dd88a551b5bb893b8a7e8417d4_0e78848b
Analysis symbol:
Rechecking for solution: 0
Report Id: b390829e-1eef-11e4-94ed-50af73237b10
Report Status: 0
The next in line:
Fault bucket 3550555182, type 5
Event Name: PnPDriverImportError
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: 00000002
P3: HPM1319.INF
P4: 327f449ab177b16cf6c33f4effdd0e9ea36383fd
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_f2e6b151a2c3dd88a551b5bb893b8a7e8417d4_0cd08ac2
Analysis symbol:
Rechecking for solution: 0
Report Id: b390829f-1eef-11e4-94ed-50af73237b10
Report Status: 0
And the last one:
Fault bucket 3413207808, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: ProductInst.exe
P2: 1.0.5.3
P3: 50cedca3
P4: ProductInst.exe
P5: 1.0.5.3
P6: 50cedca3
P7: 0000000000047bca
P8: c000000d
P9: 0000000000000000
P10:
Attached files:
C:\Users\Петя Станева\AppData\Local\Temp\WER8314.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ProductInst.exe_d56e40a56282daea123243fa1f100faa5e2bf_06a92cda
Analysis symbol:
Rechecking for solution: 0
Report Id: b73cc226-1eef-11e4-94ed-50af73237b10
Report Status: 0
Solution 3 can't be applied to the current case as I can't install the software so I don't have what to uninstall/reinstall.
I cleared the cache and disabled all optionally installed software in msconfig as suggested, but the issue with the installer is still not resolved.
Solution 4 is not relevant as the device was working fine two days ago.
Solution 5 is difficult for implementation too as the location of the device is in some kind of rural area and it is vital for the implementation of the daily duties of the employee.
So after the failure with the solutions provided in the article I tried to extract the installer to use the drivers and manually install the printer using the file HP1319fp.ini with the "... MFP" driver selected. I set it at new local port named USB. I'm posting the screenshot of the error i get in the end of installation:
After I press the OK button in gets in a loop by returning to the previous page.
I tried the same drivers with existing port USB001, but got the same result as with the new port.
Currently I will try to rename the SoftwareDistribution folder in case that this is kind of windows update cache issue, but don't think so... I begin to think that this device driver is somehow not compatible with the computer hardware...
Thank you and I apologize for taking your time with such issues!
Best regards,
Ivan

The update installation on my iPod touch failed and erased everything.

I plugged in my iPod touch (1st generation)into my computer and opened iTunes. A message popped up saying that there was a new update for my iPod, so i clicked on the download and install button. I downloaded the update and while it was installing, another message popped up saying the installation failed. so I was like ok I'll just click on the download again and reinstall it. But now my iPod wasn't showing on iTunes. I disconnected it and reconnected it and my iPod still didn't show. Then I noticed that the download wasn't there either. I turned on my iPod and all it showed was a picture with a connection cord pointing up to the iTunes logo. I think that the failed update installation must have completely erased my iPod touch's software. I have tried looking for the update download all over my computer but found nothing. what do I do now? Is there a way for me to download the software again or something? thank you

foxbat123 wrote:
Thanks Jason, I will try the troubleshooting steps. Will they still work even if my iPod touch isn't even being recognized as an iPod by iTunes or my computer?
If the iPod is not recognized and cannot be restored from the other user account, try the tips in this article: http://support.apple.com/kb/HT1852
You can quickly isolate the issue by trying to restore from another computer.
If the issue is not present on another computer try the tips in the article above.
If the iPod touch has the same issue on another computer, it may need repair.
To get the iPhone repaired in Kenya, visit an Orange store http://www.orange.co.ke/
-Jason

11.0.4 Updater installation failed - error U44M1P7

For the benefit of others, I wanted to post the steps that fixed this issue for gbrozk1:
Open Extension Manager CS5.
Select Dreamweaver on the left, and then remove the HTML5Pack (11.0.3 Updater) extension.
Repair the installation of Dreamweaver using your original installation media.
To do this, insert your original installation DVD, or double-click the downloaded DMG file, and then double-click Set-Up.app to begin the installation.
When given choices of which products to Install/Re-install, uncheck everything except Dreamweaver. (That is, we need to be sure Dreamweaver is selected to be re-installed. Re-installing repairs the installation.)
Follow the remaining on-screen instructions to complete the re-install/repair of Dreamweaver.
Restart your computer.
Install the 11.0.4 update.
Hope that helps someone!

I have had the same problems as you @davert2
Dreamweaver CS5 11.0.4 Updater
Installation failed. Error Code: U44M1P7
I have done the following to try and rectitfy the error:
1. I tried Carey Burgesses help here - http://forums.adobe.com/thread/848587?start=0&tstart=0
2. Installing the update manually from here - http://www.adobe.com/support/dreamweaver/downloads_updaters.html
3. As suggested - removing the /AAMUpdater folder here - http://forums.adobe.com/thread/847350?start=0&tstart=0
4. Tried the "fix" link - http://kb2.adobe.com/cps/902/cpsid_90241.html - dead link
I am not going to reinstall CS5 because I can't get a fix, I'm not all together sold that THAT would fix the error either...
Anyone have an actual solution for this?
That was the post from me in November...
As of today, I've had the Adobe Application Updater run 3 times this morning, all with the same result.
I am on a Mac, 10.7.2 and am running CS5 - Dreamweaver runs fine there are no issues there, I have now 3 Adobe Application Manager updates in my tool bar... As soon as it runs again, I'll have 4...
Anyone have any answers that DON'T involve reinstalling Dreamweaver?

Muse update installation issues

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