Muse update not updating 2-13-15

muse won't update from creative cloud

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Latest update of Muse is not installing on several tries,installation gets stuck at 43% and shows '' waiting'' at the  ''Extracting''  stage for 7-8 hours after which it does not progress

    latest update of Muse is not installing on several tries,installation gets stuck at 43% and shows '' waiting'' at the  ''Extracting''  stage for 7-8 hours after which it does not progress.

    Refer to EX11....
    Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
    Mylenium

  • I have just had a large set of updates to my CC Apps, why have InDesign CC, Illustrator CC, Photoshop CC, Dreamweaver CC and Muse CC NOT been updated but a new version has been installed (2014)?

    I have just had a large set of updates to my CC Apps, why have InDesign CC, Illustrator CC, Photoshop CC, Dreamweaver CC and Muse CC NOT been updated but a new version has been installed (2014)?

    http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
    -This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
    -so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
    If you are sure you don't need the old CC programs
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  • Muse does not update

    Hi, in my Creative Cloud account appears that Muse is up to date (last released version).
    When I open Muse on my desktop, appears a window asking to update Muse, I press "update" and Muse does not open at all, even the previous version.
    I would be appreciate any help.
    Thanks,
    Ignacio

    Hi Ignacio,
    Adobe Muse CC and Adobe CC 2014 are two different applications.
    If the creative cloud application shows Adobe Muse CC 2014 to be up to date, you will need to locate the CC 2014 version of Muse on your machine.
    Kindly check the following location, and run the application file:
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    Mac->     Applications\Adobe Muse CC 2014
    Regards
    Sonam

  • Muse Update also updated Air but not to the newest

    A couple of days ago I updated Muse and at the same time (orchestrated by Muse) updated Adobe Air. According to my "About" menu in Muse I now have Air 13.0.0.83. But my Glary Utilities Software Update check at boot keeps telling me that there's an update available to Air 13.0.0.111. Muse didn't ask for this, should I just go ahead and update Air again? Do I need this? I'm no software whiz and I don't want to mess with my MUSE

    Hi,
    It is advisable to use the latest version of adobe air with Muse. You can download the latest Air from https://get.adobe.com/air/
    Regards,
    Aish

  • Muse will not launch after update. App is not in Application folder

    Muse update indicates it was installed but no were to be found. Launch App nothing happens. Nothing in Application folder.  ????

    Are you still having a problem with Muse launching?

  • June 2014 Muse Update Fail

    I've tried to update to the June 2014 Muse update. I sign in at Adobe and click on download. The window says the file is downloading, but nothing happens, I've tried using Firefox and Safari. not sure what else to do.
    Also, I'm not sure what the AAR window is prompting me to do. It says to pick an application, but I'm not sure what application to pick. I chose Muse (since I am updating that application), but that just sent me back to the original Muse update window to start all over again.
    I am on OSX 10.9.3
    Is anyone else having this problem?

    Me Too,
    It's really grating me that there seems no response from adobe, I would have expected they produce a troubleshooting guide for common problem's regarding loading new updates, but hey ho there you go ! maybe i'm missing it

  • I'm having a problem installing the Muse update. I get the error:

    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ----------- Payload: Adobe Muse CC 2014 2014.3.0.1176 {4FC5F06E-31E5-4C22-9449-CB41B62D1897} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Muse CC 2014/Adobe Muse CC 2014.app/Contents/Frameworks/adbeape.framework/adbeape" (Seq 10)
    I've tried (from a discussion on color profiles error DF024) renaming the adbeape.framework folder. I then get a slew of error messages. Any suggestions?

    I did not remove the uninstaller, but it is not in the Utilities/Adobe Installers folder. There is an uninstaller alias in the Muse program folder, but it points to nothing . . .
    I tried removing the OPM.db file and reinstalling the Muse update. It still fails with the same error message.
    Instead of uninstalling all CC, running cleaner, reinstalling all CC, and finding and reinstalling all my third-party Photoshop extensions—using most of my day, I believe I will live with Muse CC2014.2 and update reminder.
    Thanks for all your help, anyway

  • Frightened: is the new Muse Update (Nov.) still working on Snow Leopard 10.6.8 exactly like before?

    I'm truly afraid about my months of work, I have to start from the beginning - because any little changings which is  shifted in Moevement or works differently than before.
    Over all my most fear is to need to uprade my mac from 10.6.8 up to 10.7 or 10.8  But i can't i spend a lot of money for lot of music stuff i need to work with, which is not working with 10.7
    i tried to find information about at adobe but somehow they makes me uncertain at all
    Do you have any experiece with the new Muse update and how it's working?
    unfortunately I have no time to test yourself and start all over again
    Thank you for any information  ;-)

    I assume you have working installer discs? If so here's a suggestion:
    Clean Install of Snow Leopard
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
         1. Boot the computer using the Snow Leopard Installer Disc.  Insert the disc into the
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             "C" key.  Release the key when you see a small spinning gear appear below the
             dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
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             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, set the format type to Mac
             OS Extended (Journaled, if supported), then click on the Partition button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
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  • Muse update

    Why my Muse update goes up to 35% and no further? How can I cancel it and try again? I'm using a PC.

    Hi,
    Did you check if Creative cloud Desktop application manager is not blocked by any Antivirus or firewall?

  • Problem with LiveChat since last Muse update

    We have Livechat installed on our site through simply inserting code into the html head via page properties. Prior to the latest Muse update, we could see the Livechat window inside Muse in both design & preview mode. Now it does not appear at all, even when exporting to html on my desktop, the Livechat window does not show up on the site. The strange thing is from my Livechat control panel, I can see myself browsing the test site...but from the browser perspective, there is no Livechat option. I tried reinserting the code, but still no go. Any ideas? I'm worried if i take the site liveI would  risk Livechat disappearing on my live site, so for now I have kept it just as a test site on my desktop.

    Restart your mac
    Safe Boot: Hold down the shift key after the chime until the Apple logo appears and the gear is moving.
    It will take awhile but you will be asked to login.
    Go to your Applications folder> Utilities and launch Disk Utility.
    In the left side column, highlight your drive and repair permissions.( button down below)
    Empty the trash.
    Restart your mac.
    hpr3

  • Muse update issue

    Any help,
    Having problems installing Muse update.
    Error message: installer file damaged or missing.
    Not having problems updating any other creative cloud apps

    Hi Rob,
    Not sure if you already got it fixed, but I found this thread that seemed like it might be related:
    http://forums.adobe.com/message/4761790#4761790
    -Dave

  • "Please connect to the internet-"problem solved by the latest Muse-update

    Hi staff,
    I'm happy to tell you that the former problem with the error message "Please connect to the internet…" when trying to start Muse is solved now by the latest update. At that time I talked to James Boag, he assumed Muse might not recognize my USB-modem (and I should try a different access point, which I didn't) but this is not an issue any more. When I launched Muse recently, it updated automatically and then started with no problems.
    Thanks for the great work you've done in that matter.
    Regards
    Norbert

    Hi arrakis13,
    I’m afraid I cannot really help you.
    I did not make any changes on my running system except that I’m on 10.8 Mountain Lion (upgraded from 10.6.8., no Lion in between), but this did not change the behavior of Muse at first. Only the update, which started automatically when I launched the app on August, 21, (still the trial version) caused the difference.
    My firewall is on and in the firewall-options Muse has allowance for incoming connections, see the attached screenshot (sorry, in german, but you will understand the meaning). Airport is not active and I did not change my way to connect to the internet (as James Boag from Adobe suggested earlier, see also attached mailing). It just worked.
    Meanwhile I upgraded to the official version (2.0.945) and still it works.
    Hope you find a solution.
    Regards
    Norbert
    Am 03.09.2012 um 04:18 schrieb arrakis13 <[email protected]>:
    Re: "Please connect to the internet…"problem solved by the latest Muse-update
    created by arrakis13 in Adobe Muse Bugs - View the full discussion
    This is still happening for me.  I downloaded the beta yesterday and am on 10.7.  I run software update but Muse is not showing up as having an update.  My firewall is not running.  Any suggestions on how I can get this running would be much appreciated.
    Please let me know.
    Thanks!!
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  • Hello. My Muse update didn't work. I did the update via Cloud, but Muse is still asking me to update. And now?

    Hello. My Muse update didn't work. I did the update via Cloud, but Muse is still asking me to update. And now?

    You can follow the steps on this page:
    CC desktop lists applications as "Up to Date" when not installed

  • Adobe Muse Updates

    I haven't seen any updates since November 2013 does anyone know if Adobe is working on additional improvements and functionality?

    You can view the changes here :
    https://helpx.adobe.com/muse/release-note/adobe-muse-release-notes.html
    http://tv.adobe.com/product/muse/episode/recently-added/
    You can download the update from creative cloud app or directly from the links :
    Mac : http://www.adobe.com/go/muse_latest_mac
    Win : http://www.adobe.com/go/muse_latest_win
    Thanks,
    Sanjit

  • Muse update nightmare

    Am I the only one whose Mac has been completely screwed up by the most recent Muse update? Since that fateful day when I clicked "update", I've been dealing with problems and spending waaaaay too much time online with customer support with no resolution. At first it was just that I was unable to download and install the new Muse. I finally was able dowload a new version after they had me trash my old one. It took three chat sessions with support - reinstalling AIR and Muse, over and over. I finally had to create a new user account, and use that to install the software on my hard drive. However, there's still an issue (Snow Leopard and Lion - I tried both) that now causes all Adobe software + the finder to lock up about five clicks into anything I do. Force quits don't work - only a hard restart gets it running again - for about twelve minutes. Then it's all repeated. I really need to find a resolution to this problem. Thanks for any help with this. I'm at my wits end!

    With reference to your post <http://forums.adobe.com/message/5112967#5112967>, I believe you've already tried all steps listed in this thread <http://forums.adobe.com/message/5086018#5086018>.
    However, if the issue persists and you're still not able to get it working, please try the suggestions posted here - http://forums.adobe.com/message/5058843#5058843 and see if that helps.

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