Muse validation issue & Adobe's disregard for the professional community

The subscription service is ridiculous.
It took 4 hours troubleshooting with Adobe Support both on the phone and via their online chat feature on why my Muse subscription wouldn't validate. Finally, a tech told me that there is an issue with the Muse activation servers. So, I cannot use Muse at all, and I am going to miss a client deadline now.
Adding to my ire, there is no way to complain to Adobe - no direct e-mail address to customer service, and there is really is no "customer care" option on their phone service.
I cannot see how their subscription service is a teniable business model for their pro-users. We cannot have our production schedule impacted so severly on a product that we are licsensed to use.

I purchased the CC yesterday, and downloaded all applications. In my creative cloud it says everything is up to date, i'm running windows 7 ultimate and I have a custom built computer with specifications for Adobe for the next 100 years.
When I open Muse for the first time, it says I don't have a subscription and I have to buy it or try the trial. I used the chat help service which told me to call a phone number for support with muse. I called the number and went through the menu options only to be directed to www.adobe.com/go/muse and this thread is all I could find to help me, not to happy right now but I'll keep the software for now.
I want to use the Muse application I purchased, so what should I do now? I can't get a rep on the phone to help and I can't get a chat rep to help.

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Muse validation issue & Adobe's disregard for the professional community

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