Muse will not preview Edge Animate File

Once I have published my Edge content I place it in Muse and then try to preview it using the preview button.  It will not work.  I preview my work using the Edge Animate previewer and it plays just fine.  I play the HTML file in Firefox and it works.  I have scanned the web for two days without any luck to a solution.  Thank you in advance for any help.

Hi,
Please refer to these threads for steps that you can try :
Edge Animation not working properly
Edge Animate not working in Muse Browser Preview, But works in Edge Preview
http://tv.adobe.com/watch/learn-adobe-muse-cc/integrating-adobe-edge-animate-graphics/

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    responded to your another thread, Muse will not preview Edge Animate File

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    Are you still facing the same issue ?
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    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
    Disk Information:
              Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5970H 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              org.virtualbox.kext.VBoxDrv          (4.1.2)
              org.virtualbox.kext.VBoxUSB          (4.1.2)
              com.logmein.driver.LogMeInSoundDriver          (1.0.3 - SDK 10.5)
    Startup Items:
              VirtualBox: Path: /Library/StartupItems/VirtualBox
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.logmein.logmeinblanker.plist 3rd-Party support link
              [System] com.logmein.logmeinserver.plist 3rd-Party support link
              [System] com.logmein.raupdate.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.sharpcast.xfsmond.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
              [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
              [System] com.logmein.logmeingui.plist 3rd-Party support link
              [System] com.logmein.logmeinguiagent.plist 3rd-Party support link
              [System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
              [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              GrowlHelperApp
              Alarm Clock
              Canon IJ Network Scanner Selector2
              Microsoft Database Daemon
              SugarSync Manager
              Neat
              LogMeIn
              Dropbox
              Spotify
              Spotify
              AdobeResourceSynchronizer
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              OVSHelper: Version: 1.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
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              DivX HiQ: Version: 2.1.0.900
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              AirPlay: Version: 1.9 - SDK 10.9
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              WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
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              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
    Old Applications:
              Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
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              /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                        Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
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              Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
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              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Users/[redacted]/Library/Application Support/WebEx Folder/1324
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                        Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
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              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
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                        Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
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                        Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
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              /Applications/iWork '09
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                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Users/[redacted]/Downloads
                        Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
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                        Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
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              Time Machine not configured!
    Top Processes by CPU:
                  97%          Microsoft Outlook
                  16%          Google Chrome
                   5%          WindowServer
                   3%          Finder
                   2%          EtreCheck
    Top Processes by Memory:
              180 MB          Finder
              164 MB          soffice
              156 MB          mds_stores
              147 MB          Google Chrome
              131 MB          Numbers
    Virtual Memory Information:
              928 MB          Free RAM
              2.59 GB          Active RAM
              1.22 GB          Inactive RAM
              1.57 GB          Wired RAM
              31.52 GB          Page-ins
              1.33 GB          Page-outs

    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
    The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

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