Muse won't install

After purchasing a Muse subscription and downloading it successfully. I can never get it to activate. It keeps giving a -2006 error when I try to login. I've been told its a firewall issue. If that's true how do I gert around the firewall to use my software?
There has got to be a way around this issue if you expect subcription based software to actually work. Any help apprceiated.
Thanks
Tim2

Unfortunately there is not sufficient information in your install log summary to determine what is causing your difficulties.  I would recommend that you review your installation logs to locate the source.
You can find directions on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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    Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
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    you need,
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