Music and Books keep deleting themselves from my phone
I keep having a problem with the songs and books on my phone. When I plug my phone into iTunes the check marks on Sync Books, Sync music and Manually Manage Music and Playlists keep disappearing and wiping out my music, books and playlists.
I am running iOS 5.0.1 on an iPhone 4S. I just updated iBooks to 2.0 and iTunes to 10.5.3.3.
Has anyone else had this problem? If so have you been able to fix it?
I went to the local Genius Bar to ask about this. I discovered that when I connected my iPhone to iTunes and selected Manually Manage Music and Videos in the Summary tab that Sync Music would uncheck itself. When I re-checked Sync Music, Sync Books would uncheck itself. If I re-checked Sync Books, Sync Music would uncheck itself again and so on and so on.
The Genius Bar felt that there was a problem with permissions in iTunes on my Windows 7 computer that was causing this odd behavior. They recommended that I uninstall iTunes and reinstall it. So I did a total uninstall of iTunes, QuickTime and all the associated software associated with them and did a clean reinstall.
No change the symptoms stay the same.
But I discovered that if I left Manually Manage Music unchecked both Sync Books and Sync Music would stay checked. This is an ok work around but iTunes isn't supposed to work this way.
Anyone have this same problem? If so were you able to solve it?
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