Music and videos start playing fine but randomly stop and the volume bar disappears
I have an iPhone 4S and run 6.1.3. I start to play music or videos (youtube, ESPN, Netflix, any) and they start to play fine but then randomly stop. The volume bar disappears as well. But then it reappears and I can play it again. When I do so it plays about 30 seconds, sometimes less, and pauses again. I have to repeat the process. Any idea how to fix or what might be causing the problem?
Try a reset:
- hold both the home button and sleep/wake button down at the same time
- the iPhone will turn off(keep holding) but as soon as you see the apple logo appear release both buttons
Also make sure none of the LCI have been set off especially the one in the charging dock of the iPhone. Read the article below for help in checking this:
http://support.apple.com/kb/ht3302
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Pressing play on purchased downloads and it starts to download but then returns to the play button. This is for all the purchased items I have. However pressing play on previews works. Please advise.
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
At this point in time, I’m wondering if this could be related to (but not restricted to) the new feature that allows others to come into your home and use your Apple TV to download and play their content on your Apple TV without logging into their account on your Apple TV. The Terms of Use for iTunes Store content have always been to require you to only purchase and play the content from the store in the location where you live and to use a credit card registered in that location. Previously Apple seem to have been somewhat lenient on enforcing such restrictions, perhaps now they are not. However I don’t really have any evidence to support this suggestion, except that changes made to accounts in these areas do appear to be helping many.
If you are successful in resolving your problem, perhaps you would let us know exactly which action resolved the problem for you. If you are having this problem to begin with, can you also tell us your location. -
When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!
Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on. -
As the title says....I rented a movie and started playing it, but it stopped downloading, and didnt finish within the 24hrs it should... Now I didnt watch crap and dont have a refund nor do I have a way to watch it, and worse yet no way to even re-buy it....
I want to see what i rented or get refndeed...
I will be contacting me credit card tomorrow.
thanksHave you tried contacting iTunes Support (these are user-to-user forums) ? If not then try the 'report a problem' page to contact them : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.
uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions
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I was working with my Apple IPad 4G suddenly the sound stopped,I flipped the back of device slowly and it started to work but not properly and again stopped working.
Now it is not working even with fliping, is the problem with hardware or software?
Is any soloution to solve the problem?The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
How do I synch the audio and video to play together in iMovie? And why is it not synched?
My iMovie the video is not synched to the audio. It could be about two seconds off. And sometimes the sound just stops. I tested it on Quick Time Player and burnt it to a dvd and it does the same thing. The sound then stops halfway through besides my ilife sound effects. How do I synch the audio and video to play together in iMovie and dvd? I taped the movie from my digital camera and it hasn't done this on imovie before. Any Help?
This may help:
iMovie: Improving audio and video synchronization
http://support.apple.com/kb/TA25603?viewlocale=en_US -
This is my first posting so sorry for the messy title... I didn't realise how it all worked here.
I have a shiny new imac, shiny new ipad and have all my media on a network hard drive - itunes works fine on the mac - no problems - photos visible in finder and photoshop - no problems, but when I come to sync the new ipad - several things may happen (I have tried many times now)
1) a long wait - whirly gig round spinner thing - then music visible on the ipad but greyed out and useless
2) no photos at all synced
3) no videos synced
4) info syncs ok
5) apps seem to have synced OK
It is not a data size issue as the same amount of data synced before the new kit from my old windows pc on to an iPod - I daren't try syncing the ipod as I need it for my next business trip.
I tried removing the ipod cache files for the photos - no difference - I tried restoring the ipad - no difference
Have I completely wasted a large amount of money?ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"
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Why does my volume for music or videos not play externally, but it does for my alarm or phone calls?
I can not get the volume on my IPhone 4S to play externally for music and videos. However, the sound for my alarms and phone calls do sound externally. Also, the buttons on the side of the phone for volume control no longer appear to be working? What can I do to fix this? Thank you.
Hello Jack,
I would be concerned too if the speaker on my iPhone was not working. I found an article with some steps to take when you are experiencing issues like this:
iPhone: Can't hear through the receiver or speaker
http://support.apple.com/kb/TS1630
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I downloaded an audiobook and it started working but then it stopped. Is there anyway I can redownload my audiobook so that it starts working completely?
This is a ridiculous policy and it interferes with how most people would listen to an audio book since they are quite lengthy. I'm traveling, so I throw the audio book on using my iPad and I get 60% of the way through the book on my trip. I come home, I want to listen to the rest of it via iTunes on my stereo through AirPlay. And this can't be done?
This is the last audiobook I buy from iTunes until they *fix* this... and it IS something that requires fixing whether that means negotiating more aggressively with the audiobook providers or changing something at the software layer. It completely ruins many peoples' experience!
It's funny because a friend of mine suggested buying it, then downloading it from a torrent just so I could use the book the way I wanted to use the book. Is it not sad that to create a positive overall user experience you have to resort to downloading something off a torrent?
iTunes is supposed to make things easy and accessible. I agree with jamusick's posting -- this isn't the vision Steven Jobs had for the future. This is a road block on the way there. -
I have a ipod touch that my son forgot what the passcode is so i went to itunes to restore it and it goes half way through the restore process then itunes doest recognize the ipod the my ipod says ipod is disabled connect to itunes but itunes brins up the message enter passcode does anyone know what to do or how to get this to work
Follow these instructions to resolve a forgotten passcode:
http://support.apple.com/kb/HT1212 -
Anybody else having this issue,seems to have started after the update to iOS 6.0 thought iOS 6.0.1 had a fix for it but nada
http://support.apple.com/kb/TS2802
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Liquid damage from water spill is progressive, unfortunately.
Best. -
I recently installed a used but in good condition glossy display on my 15" macbook pro as mine the backlight was starting to have issues and there were some surface scratches on the screen. Anyway the screen works perfect except I don't get the grey boot screen when i start the machine up. You can tell the screen is on as you can see the backlight come on. But the screen doesn't actually show anything until it starts to go into OS X. not sure what the problem could be. I relize this is not a big issue but I am stumped on why it is doing this. Also maybe I am just crazy b/c I have dealt with the other screen for such a long time now but it doesn't seem like I am getting exactly the right colors and brighness on the new screen. I have calibrated it and all and like i said it might just be me. More concerned with the whole no boot screen issue. Anyone experience this before, and if so any solutions for me. Thanks.
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