Music Angel Friendz Universal Portable Stereo fails to connect to macbook or iPhone

I recently bought a Music Angel Friendz Universal Portable Stereo. When plugged into the Macbook (White, 2009 version), I get no sound output. Nor does it work when connected to an iPhone 5 via audiojack. I think I've done it coorectly according to the Apple help menu. Any ideas? Is it likely the speaker is faulty?

Contact the vendor.

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