Music app crashes

I have an iPhone 5 with ios6.1. I am not sure when this started, since I very rarely even go into the music app, but I BELIEVE it began when I first turned homeshare on. The music app was already very slow to load, but since then it basically won't open.
It loads to a blank off-white screen with a header bar and five buttons on the bottom, but all of it is blank. After 5 or 10 seconds, it crashes out. Homeshare has been turned off for a while - I only had it turned on as a test for about 20 minutes. Playing music through siri works fine (other than the other bug that has been reported where music on shuffle always restarts from the same song and goes through the same playlist, not from where it last paused) but if I quickfind a song in the search bar and goto it, it loads and crashes music, and if I manually open the music app, it crashes (and music stops playing). I did a hard reset last week and it loaded music the first time, but I've since tried hard resetting a few more times and it still crashes, so that must have been a fluke. I just tried turning homeshare on again and it still fails.
I am at a loss.

Software troubleshooting in order...
Restart: Press and hold the Sleep/Wake button until the Power Off slider appears. Power off then power back on.
If no change...
Reset: Press the Sleep/Wake button and the Home button at the same time for ten seconds until the Apple logo appears. Note: No data will be lost
If no change...
Restore: First from backup... If no change as New > http://support.apple.com/kb/HT1414

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