Music bought with old email address, cannot remember password

This has to have happened to someone else. I have music I bought a long time ago on an email address that no longer exists. Thus I can't get a password reminder either. Nor can I play that music on my new computer without the password. Am I in a Catch-22 situation or can this be salvaged? I'd really like to upgrade that music to iTunes Plus as well.

If you remember the security questions you set up when you first created the account, you can go to:
https://iforgot.apple.com
enter in your Apple ID, then select Option 2.
If you can't remember the security questions either, then you will need to contact Apple as Niel stated.
Regards.

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Music purchased with old email address doesn't play

Hello, I purchased music under an old email address and since updating my info, it doesn't play. I get the message that the computer name is not authroized, I enter my username and password, I get a message telling me the computer is not authorized, but still the music doesn't play and if I try to play the song again I get the authorize computer message again.
Any help wold be appreciated.

Have you tried to deauthorize your computer (via the Store menu), then re-authorize it?
Can you still login to other Apple services, such as the support website, using your Apple ID?

V 7.0.2 - Unauthorized to play music purchased with old email address acct.

Has anyone else stumbled onto this? I have one iPod and one computer which I buy all of my music off iTunes from - But I had an old email address last year that I used to buy a lot of my music with. Since I upgraded, I cannot sync, play, or burn any purchased music that was purchased with the old email address. I tried authorizing under my new email address and password (I even get a sucessful message) but then when I go to play - it gives me the message "This computer is not authorized to play this song - would you like to authorize it?" But the message shows my old email address.
Any advise is appreciated.

I'm sorry that I have no solution to offer but I do have the same problem. Apple pointed out to me that I need to aothorize my computer using my previous account information (AOL) but that didn't work. Very annoying to have to do this when upgrading software. I will think twice before upgrading again or before buying from iTunes for that matter.

Intune music bought with old internet address

How can I read some itune music bought 5 years ago in the store with some old internet address if i've lost my previous password.
Up-to date id address is ok but files registered with another id can't be access anymore in my library, and id process recovery failed because birthday date is not recognized. It's a pity, because i've paid for this music !

You can have your Security Questions for the Apple/iTunes ID reset by Apple Support:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

I purchased music on my computer with old email address, same computer new email address, but I get play music becasue it tells me computer not authorized...how do you authorize???

I purchased music on my computer with old email address, same computer new email address, but I get play music becasue it tells me computer not authorized...how do you authorize???

I have almost the exact same problem. I have a bunch of music, ringtones, TV shows, movies... stuff that I purchased that I can't authorize. All of these items were purchased with the same account I'm still using now. The difference is that I've changed my email address. I don't have the original email address from when I made those purchases and I'm unable to authorize them. I can see that when I view info on one of these purchases the "Account Name: " has my old email address... not my iTunes or Apple account. So, if I'm authorizing my iTunes using my new email none of these older purchases will work.
I'm really curious how to fix this. I've got quite a few purchases from years back that I'd like access to, but I can't authorize using my new email/iTunes or my old email (the one used for the original purchases).
Take a look at the info and tell me if you see "Account Name:" on one of your purchases. And is that associated to your old email address? There has to be a way to fix this or 'transfer' older purchases, especially if it's all under the same real 'account'.

My ipad is asking for password from old email address cannot reset because i do not have address any longer help

i cannt reset because i no longer have old address cannot remember password so find my i pad can not be turned of due to old email address on i cloud so i have tried to reset through i tunes with no joy help

If you can't get the password reset via http://iforgot.apple.com (you can't remember your answers to your security questions ?) then try contacting Support in your country and see if they can reset your password for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Play can't play music purchased with another email address

I can't play music that was purchased with old email address on an older mac, how does that work?

If the tracks are DRM-restricted you'll need to authorize the computer for the Apple ID that was used to purchase the songs. Pull down Store > Authorize This Computer and type in the credentials for the Apple ID.

How do I do this. Users without FormsCentral accounts or accounts with unverified email addresses cannot receive email notifications. No notifications will be sent until the accounts are created and verified.

How do I do this. Users without FormsCentral accounts or accounts with unverified email addresses cannot receive email notifications. No notifications will be sent until the accounts are created and verified.

Moving this discussion to the FormsCentral forum.

I recently had to change my email address for the Apple ID and now when the App store comes up it still asks has my old email address and no password will work. What should I taccepts it all fine as does facetime. Help?

I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.

1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID

Can anyone help me with changing email address for resetting password notification

Can anyone help me with changing email address for resetting password notification?

If you know the answers to your security questions, you can change your rescue email address as shown in step 6 in this article: http://support.apple.com/kb/HT5312.
If you don't kow the answers to your security questions or need other assistance doing this, either contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or contact the Apple account security team: http://support.apple.com/kb/HT5699.

Itunes account with old email address and now I can't get access to music?

Hi. I set my itunes up years a go on an old work email address,now my apple ID is a different personal email address. When I got my new iphone, the apple ID is my personal email address so my itunes account is now not linked. If I change my appleID on the phone I can see my music but then all my apps etc are all on my new apple ID and not my old email address! Hopefully that makes sense?!
How do I get all my music from my old itunes account on to my new phone with a new apple ID?

another user faced a similar issue you should try reading the solution given here
https://discussions.apple.com/thread/2298071?start=0&tstart=0

Iphone not syncing music with old email address

When I try to sync my iphone OR if I click on a song within itunes to play through the computer, a sign in box pops up saying that this computer is not authouized to play this song would you like to authourze it. The problem is that the email address in the pop up box is an OLD email, that really and truly is not connected with iTunes any longer - and I don't have access to that one any more. I have gone to preferences and checked and the new email is there and so I authorized the computer with that one (for the 10th time) and it says that it was sucessful, BUT when I try to play that song OR sync the iphone again - I get the same pop up box asking for the computer to be authorized again....WITH THE OLD EMAIL ADDRESS. How can I get it authorized to play ALL my music with the new email address (which works for a lot of the music - but not all)?

Have you tried to deauthorize your computer (via the Store menu), then re-authorize it?
Can you still login to other Apple services, such as the support website, using your Apple ID?

I recently updated my older Dell Inspiron, and cannot get tunes I purchased with old email addresses to play.

Need help. Recently updated a Dell Inspiron with Windows 7. Now, I am "not authorized" to play songs I previously purchased with earlier email addresses. I can play all that I downloaded from discs, just not the ones I purchased.

Select Store > Authorize this computer.
If the menu is not displayed, Cntrl + B will display it.

Authorizing computer with old email address.

I was trying to put some songs from my computer onto my Itouch. There were some of them that said they weren't available until I authorized my computer. It then listed an old email address that is not my current email address. (My computer is authorized on my current email address.) I can't seem to get around this problem with the songs being associated with an old, defunct, email addy. What to do?

I have almost the exact same problem. I have a bunch of music, ringtones, TV shows, movies... stuff that I purchased that I can't authorize. All of these items were purchased with the same account I'm still using now. The difference is that I've changed my email address. I don't have the original email address from when I made those purchases and I'm unable to authorize them. I can see that when I view info on one of these purchases the "Account Name: " has my old email address... not my iTunes or Apple account. So, if I'm authorizing my iTunes using my new email none of these older purchases will work.
I'm really curious how to fix this. I've got quite a few purchases from years back that I'd like access to, but I can't authorize using my new email/iTunes or my old email (the one used for the original purchases).
Take a look at the info and tell me if you see "Account Name:" on one of your purchases. And is that associated to your old email address? There has to be a way to fix this or 'transfer' older purchases, especially if it's all under the same real 'account'.

I have some apps with old email address so can't update..what can i do

I cant update some apps as hey have an old email address no longer in use. How can I solve this?

Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. You need to revive the old Apple ID by changing the email address associated with it;
http://support.apple.com/kb/HT5621

Music bought with old email address, cannot remember password

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