Music button doesn't open up when touched

When you touch the music button my daughter's iPod touch, it doesn't open up so she can't listen to music. All of the other buttons/apps seem to work, just got done syncing the device and checking for updates, but the music button still doesn't open up when you touch it. Any solutions?

If that reset is not successful then:
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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Specs of my Mac are:
Mac OSX
Version 10.7.5
processor 2.4 GHz
Memory 4 GB
External Hard drive are:
WD My Passport for mac 2TB (which I formatted using the disk utility to Mac OS X Extended
I bought an external hard drive to move my photos from iphoto off my Mac Book Pro (its' about 2 years old) so that I can free up some hard drive space.
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you posted
I tried copying it to the external but when I try restarting it holding down the option button no window to choose the libraray it opens.
Any ideas why this isnt working?
I answered
double click on the library on the EHD to launch it
and now you ant to trash things which has nothing to do with either post
you also posted
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And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
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Music button doesn't open up when touched

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