Music cd's seem to load but dvd's don't

Trying to install software from Adobe dvd's (x2 Lightroomm5 and photoshop 12) but just not being recognised - yet inserting music cd starts up iTunes fine.....
Also tried film DVD - no avail
Any thoughts?

1. Try cleaning your Optical Drive Len with a cleaning disc.
Example > Memorex Laser Lens Cleaner for CDDVD
2. Reset your DVD& CD Preferences by toggling the selections to something else and then back.

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