Music completely disappeared from my iPhone 4S... Four Times!!!

I own an iPhone 4S. Since I've upgraded to iOS 8, the music player function has been buggy. I am also a subscriber of iTunes Match.
For the fourth time today, and in 3 months, ALL the music that I have downloaded from iTunes Match have completely disappeared from my iPhone. It's EXTREMELY frustrating to have to re-download my songs and albums again and again. Even that is an issue in itself. The downloads are buggy as well as the songs don't download well.
Does any know how I can avoid my songs from being auto-wiped out from my iPhone please? And what is wrong???

Try this support document. iTunes Match on iPhone, iPad, or iPod touch - Apple Support at the bottom of the page there are several more links, and one is for troubleshooting. I do not use Match, so I cannot tell you anything else about how it works, etc., but the troubleshooting link should help.

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Most of the music has disappeared from my iPhone!

For no apparent reason about 80% of the music has disappeared from my iPhone, and I am traveling so most of those songs live on my home hard drive and are inaccessible to me. How and why does that happen, and how do I fix it? iPhone 5, iOS 8.0.2. I did absolutely nothing other than plug my phone in to charge it prior to this happening.

I posted a similar issue. My new iPhone 6 with iOS 8.0.2 only partially syncs my music library. Even bought the 128GB to ensure no issues. Apple Care could not help.

Hi, just updated hubby's iPhone 4 and all of his music has disappeared from the iPhone and from the iTunes library! He does have music still stored on his iPod, but can't get it from the library on his iPod back to phone or itunes. technophobe help pls!

and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!

Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

My music has disappeared from my iPhone!

I listened to music on my iPhone 4 yesterday all day like normal, nothing out of the ordinary.
I did not sync it at all yesterday.
Last night, I placed it on my nightstand to charge through the night. This morning, I ran through my normal routine of checking email, FB, etc. Didn't notice anything out of the ordinary.
I just went to listen to some music, and all of my music (thousands of songs) and playlists are gone from my iPhone except for two songs (1 song and 1 video) that are the same song and two of my most recent purchases/downloads.
Any suggestions to how this could even happen?
I am in the process of re-downloading all of my purchased music via the itunes app and iCloud because my latest purchases have not been synced to my iMac.
This seems so random and I don't want it to happen again... any thoughts to why and/or how it could happen?

This just happened to me for the second time.
The first time was back in December I think. All my music disappeared. Before it happened, iTunes had been telling me to plug my iPhone in and perform a restore, but I just ignored it.
Same thing this time - however two albums that I recently purchased via iTunes (that automatically downloaded to my iPhone) were left on the phone.
What's strage, as others have pointed out, is that iTunes is still displaying all the space on the iPhone that was previously occupied by the music!
I'm going to leave it as-is and take it to a Genius bar this week.

Music has disappeared from my iPhone 5

I have a 32 GB iPhone 5 with ios 8.1.2. Music has started deleting from it reCently. I have no synced my phone to iTunes in at least a couple of months, so it is nothing with a syncing problem. It seems that this is only happening to the music i purchased on my iPhone in the past year or so. All music either ripped from CD, downloaded from the Internet, or purchased a long time ago are fine. For example, I have purchased two John Mayer albums about a year ago from the iTunes Store on my phone. On both albums I had bought one track alone before buying the rest of the album. Both of those tracks bought separately are still there, but the rest of the album has vanished. All of my music still shows up on my iTunes library on my Mac, but it's just rather annoying to have to go through the whole process of syncing that much music again. Does anyone have any idea why this is happening or what I can do to recover my music?
Thanks.

Hello rneery,
There could be a few causes for something to make your purchased music seem to disappear. If there weren't downloaded yet to the phone, and the Show All Music option were turned off, they would no longer appear:
Download past purchases
Tap Settings > Music and make sure Show All Music is on.
The purchases may also be hidden in your purchased history, which would prevent you from seeing them available for download again:
iTunes Store: Hiding and unhiding purchases
Thank you for using Apple Support Communities.
Cheers,
Sterling

My macbookpro died and I have been using my boyfriends macbook (the itunes is an earlier incarnation of my itunes) and have been using his pro to charge, all the music has disappeared from my iphone but shows up when i plug it in to charge on his macbook,

My macpro got wet and I have been using my boyfriends macpro to charge my iphone over the weekend, his itunes is an early version of my itunes library. I have no music showing in my ipod on my iphone. When I plug it in to the macpro it shows my music, and an up to date show of all my playlists new music etc when I click on my iphone icon, how do I get it back? Can I back up and sync from his library? Can I just back up my phone on his library and restore from that, will I get an exact copy, new stuff and all back??
Any help appreciated

Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

Music completely disappeared from itunes and computer

I got on my iTunes today and my music all said that the location could not be found. I don't know how or why, for I haven't changed anything or moved my music folder around. Out of over 2000 songs, only 800 remain. But all my folders are still there. All the artist folders in my iTunes folder are all there...but I have no idea where the music went. I did a search and the songs didn't come up. WHY did my music disappear from iTunes and WHY only some of them?! I'd love to say I have them saved on my iPod but my iPod is only 4 gigs and I had over 12 gigs of music so obviously I can't recover all of them. Someone help me find my music!!!

Nobody likes replying to posts like this - if you've searched all your hard drives and the music files are gone, then they're gone.
I assume you looked in the Recycle Bin and did a Win Explorer search instead of just looking in the known folders?
Who knows why this happened! Disasters like this usually convince folks to make regular backups.

HT1657 I rented a movie from the iTunes Store, downloading to my iPhone 5, but after it downloaded, it's completely disappeared from my iPhone. I've been charged for the rental and when I go to rent it again, it says that I've already rented it

Hi - I rented a movie from iTunes and was charged for the rental. It downloaded to my iPhone 5 over wi-fi as usual, but on completion of the download, it then didn't appear in my movies app on the iphone. I can't find it either on iTunes in my account on my computer. But iTunes seems to think that I've already downloaded it, but I can't find it anywhere or watch it. Help! I've downloaded and watch plenty of movies before - this is a first. I've tried re-renting it, but it tells me that I've already rented it and if I download it again, I'll be charged a second time.
Help - anyone out there had the same problem or better still, have a solution????

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

Help! iTunes has completely disappeared off my iPhone 4s, yes the program, not just the app, and all my music has gone! How can I get this back? Thanks!!

Help! iTunes has completely disappeared off my iPhone 4s. Yes the Program, not just the app! All my music has just vanished! How do I get this back!!
(p.s. I do suspect a deletion has occurred courtesy of my 4 year old nephew, some other stuff has gone too, but beats me how he deleted a whole program!!!)

Hi clorowan
I found the following information that may be helpful:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

How do you stop synched iTunes music disappearing from my iPhone 5?

I have about 35G of music on my iTunes on my iMac, a good % of it having been purchased on ITunes. The music sync setting for my iPhone 5 is automatic / everything.
For the past couple of months, I've been noticing music disappearing from my iPhone when it's offline (eg on the plane, when I listen to my music on my iPhone the most). Such music would come back as "in the cloud" when I regain wifi / data access. I would then download them onto my iPhone again. And then they would disappear again! How can I stop such annoying behavior? Does switching music sync to manual help? Thank you.

Hello claire267
In the Messages app, in the drop down menu go to Messages > Preferences. Once there click the Accounts tab and then remove the iMessage account and that will stop all messages associate with your phone number from showing up on your computer.
OS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1451 Music has completely disappeared from ITunes library! Please Help!!

Music has completely disappeared from ITunes library! Please Help!!
Hours and Hours of renaming, adding cover photos and so on have been for nothing. Itunes cannot find the files since they're not in the library at all!
I still have the music on my computer but don't want to add it as it is, as I have spent a lot of time "fixing" it! PLEASE HELP!

Did you use spotlight to search? (I'm assuming you have a Mac as given above despite this thread being in the Windows forum). How long have you used iTunes on this computer? Is there a backup to your library, perhaps an only copy of it on a machine you've "retired". Is the media present in the media folder? (Yes, you've answered that earlier.) If so then the media files should have absorbed all the tag changes that you made and reimporting the media into a new library might not be a complete disaster, though playlists, playcounts, ratings etc. would be irretrievably lost.
tt2

A few of my playlists completely disappeared from itunes.

I have all of my devices (my iPad, my iPhone, my kids' iPod Touches and my wife's iPhone) set up to sync wirelessly when connected to wifi. Just yesterday, all of my wife's playlists disappeared from her iPhone. When I went onto to iTunes, they were completely gone as if they had been deleted. She didn't delete them (she never goes onto iTunes) Any thoughts on how this could have happened? None of the other playlists are missing. Only the ones synced to her phone. Also, this is not a new phone. It is my old one, and I never had an issue with it.

Perhaps what happened is that your kids may have (accidentally) deleted those particular playlists on their devices, and that deletion then cascaded through your sync setup to all your other devices.
Something similar happened to me, in that our little guys were playing with one of our iPod nanos and deleted a couple of playlists. When I synced (via cable) that device with my computer, those playlists were wiped from my iTunes library, and then via iTunes Match, also instantaneously deleted on *all* of our family computers and iPhones! So not only were those playlists gone, but I didn't even have evidence of their existence from which I could manually re-create them.
Automatic syncing (whether via Match, or your wi-fi setup) is really great, although it does permit accidental deletions from causing some hard-to-fix, hard-to-identify damage to your music library.
That's just my suggestion, although I certainly don't want to impugn your good kids! :-)

My App store and itunes has disappeared from my iphone

My app store and itunes apps have disappeared from my iphone.
I suspect Apple is responsible and is trying to force an upgrade. Does anyone know if this is true? because if it is we should object to this.
The upgrade on my ipad was such a horrible experience, I don't want to do it to upgrade my iphone. (Upgrades have been a nightmare every since the itunes interface was changed. In my view, iTunes is the now one of the most unintuitive interface imaginable - [bar windows 8]. Prior to that it was generally easy to do upgrades and backups without hiccups and the interface was great. Now its too obscure to find what you need to do.)
I have been an Apple fan since the original Apple computer - but am not very happy with recent changes that affect use-ability and reliability.
General grumbling aside - every time you upgrade, you have to reload all of your apps; and a lot of favorite apps won't work with the new system. That's another reason I don't want to upgrade.
Without the App and iTunes application - you can't selectively update the apps you want to update or even access your music.
Questions:
1. Does anyone know why the Apps and iTunes apps disappeared? (I'm not the only one complaining about this.)
2. Does anyone know how to get them back without having to effectively erase your phone and start over?
3. Does anyone know how to get iTunes on the computer to recognize your iiphone when the itunes app disappeared off it?
Thank you.
DD

Hi Dahveed,
Thank you again for the advice. But, rebooting did not help.
In the end I was forced to upgrade.
I am relieved to say that this upgrade went very smoothly compared to other upgrades.
I did not have to re-download apps and they appear to be in their normal folders - except a new app page 2 (after the primary page) appeared containing only the missing apps. This was not there before.
Answer to the disappearing Apple App Store and iTunes Dilemma:
The answer to this problem unfortunately appears to be to upgrade the system.
In my experience the Apps (which presumably are removed to force the user into an upgrade) then re-appear.
On the positive side, at least on this occasion, it did not turn out to be a nightmare make work project.

I downloaded Ringtone from iTunes into my iPhone 6 and set it as the default Ringtone. Worked well until I had to recharge my phone. Now disappearred from my iPhone but shows in Tones when phone sync'd. How do I get to show back as default Ringtone

I downloaded a Ringtone from iTunes into my iPhone 6 and set it as the default Ringtone.Worked well until I had to recharge my phone.The Ringtone has now disappeared from my iPhone and I'm left with just the Ringtones that come standard with iPhone 6. I sync'd my phone and it shows in the Tones folder. How do I get the Ringtone back as a default Ringtone in my iPhone 6. Quite frustrating!!

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

Why has FaceTime disappeared from my iPhone 4?

I've had an iPhone 4 for a couple of months now and I've used FaceTime several times. It has completely disappeared from my phone. It is not available A's an option from any contact. I also told a friend of mime to FaceTime call me and he called but I never received the call. Someone please help.

I too had this problem for a few months till I figured it out. If you once had FaceTime and now FaceTime has completely dissapeared from your setting, then you might want to try going to:
settings--->General----->Restriction---> and making to allow Camer and Facetime, ( turned ON) . By not allowing camera , it automatically turns off facetime.

Music completely disappeared from my iPhone 4S... Four Times!!!

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