Music disappeared and ITunes freezes when re-syncing: Help!

Yesterday all my music, photos, and video vanished from my 60 gb iPod. Naturally I tried to re-sync, but ITunes freezes every time I plug it in and immediately unfreezes when I unplug. The error message says "The iPod cannot be synced. The required folder could not be found." I went into preferences and checked "prevent devices from syncing automatically," but the iPod still tries to sync when I plug it in and it is impossible for me to adjust any settings within ITunes.
I tried the check disk utility and my computer locks up. I also tried the manual reset, which seems to work, but I can't get the Disk Mode to work properly. When I looked in my iPod utilities, it said that iPod was almost full, yet I can't find any music or playlists despite being able to navigate the menus.
Since the iPod itself seems to be working, I'd hate to have to junk this because some settings can't be adjusted. Any help would be GREATLY appreciated!

Try putting the iPod into [Disk Mode|http://support.apple.com/kb/HT1363] to stop it from continuously rebooting. Then again attempt to restore the iPod through iTunes. Otherwise it may be the signs of a failing hard drive.
I would maybe check up on taking advantage of the warranty you have on it.
B-rock

Similar Messages

How do i find which Apple ID is associated with music in my iTunes? When I sync with my iPad and iPhone it tells me I have music, apps etc from more than five IDs. I am asked for PW for a number of now extinct accounts.

how do i find which Apple ID is associated with music in my iTunes? When I sync with my iPad and iPhone it tells me I have music, apps etc from more than five IDs. I am asked for PW for a number of now extinct accounts.

Go to Settings/icloud. The Apple ID at the top of the screen is the only one you need to be concerned about. That one MUST be a working ID, and you must know the password for it, or you will be unable to use the phone if it ever crashes, you want to update it, or you want to sell it.

I transfered music from my ipod to a new itunes library (new PC). The music plays in itunes but when I sync my ipod and try to drag songs from the itunes library to the ipod it wont load. It shows a circle with aline through it.

I transfered music from my ipod to a new itunes library (new PC). The music plays in itunes but when I sync my ipod and try to drag songs from the itunes library to the ipod it wont load. It shows a circle with aline through it.

Have you selected manually manage music?

HT1386 how do i delete music from my ipad? I have deleted the music from my itunes but when I sync it does not delete off my ipad

How do I delete music from my ipad? I have deleted the music from my itunes but when I sync it wont come off my ipad.

If you don't want to delete too much then you can do it directly on the iPad. You can either swipe across track names and you should get a delete button, or on the album or artist selection screens you can press and hold an album or artist and you should then get an 'x' on its top corner which will delete the album or artist if you tap it.
If you want to delete more then it may be quicker to connect the iPad to your computer, and on the left-hand side of your computer's iTunes under the iPad device you should see a Music section (if you don't see the content types listed then click the arrow next to the iPad's name) - select that and on the right-hand side you should see a list of the music that is on your iPad, and you can then select and delete them.

ITunes freezes when I select help

iTunes freezes when I select help. Does the same thing in safe mode. Reinstall didn't help. iTunes 10.7.0.21. Windows 7 64 bit
When I choose iTunes help from the help menu, the help window opens with half of the window on screen and half of the window off of the screen to the right. The computer and other programs continue to work correctly but I need to use task manager to get iTunes to close.
Any thoughts???
Thanks, Tony

SUCCESS!
After trying all the suggestions above I googled the issue and came across a Windows specific forum where a guy had a software conflict with Malwarebytes.
That got me thinking about a startup item conflict.
Using Msconfig, I systemattically turned off half of my startup items, did a restart, tested the result.
In my case, with half of the items off, I could access the itunes store.
I turned on half of the remaining items, restarted, tested the result.
I could still access the store.
After about 8-10 cycles of this, I found that a startup item called OC_Guru_II was the culprit.
It is an overclocking utility that came with my Gigabyte brand Nvidia video card.
I'm confident that this was my problem. It is 100% repeatable.
Hope that it helps some of you when the other stuff doesn't.
All the best to everyone,
Tony

ITunes freezing when I sync 60GB Ipod, podcasts not completely downloading

I've got a pentium 4 3.0 with 1GB of RAM running winXP pro. I just re-installed winxp after formatting the HD so everything should be clean. All it has on it is WinXP, Office 2007, Photoshop, and Itunes. When I connect my ipod, a 60GB video, itunes will freeze the entire computer up for a few minutes while it syncs. Also, many podcasts, most notobly "This american life" will only download about halfway (an hour long podcast will be 15 minutes or so long). This happens pretty consistently. Any ideas? Thanks for your help!

I DOWNLOADED MUSIC FROM A CARD AND IT PLAYED FOR TWO TO THREE WEEKS AND IT QUIT PLAYING THE TUNES ARE STILL ON THERE BUT THEY WON'T PLAY AND MY IPOD FREEZES UP?

My itunes freezes when i sync music to my iphone 3G

Hello, I Have been having a trouble with my itunes and my iphone, Last time i had the iphone it was working perfectly, not one problem occured. Then i bought a blackberry, i got rid of it a month later and got another iphone 3G. I Reinstalled itunes and tryed to add my music then the problem started. It will get past Syncing apps but as soon as it gets to music it will freeze and i would have to close itunes and it will keep happening. I have tried many ways of trying to fix it. Like: downgrading itunes, Reinstalling itunes, Restarting Computer, Itunes in safemode, run as administator.
Please, i need help
PS: I Have a blackberry sim for the iPhone.

If you are using a Windows based computer, try > iTunes for Windows: Device Sync Tests

IPod (and iTunes) freezes when syncing large playlists

My ipod freezes when updating a large playlist or a lot of new songs. This usually requires me to physically disconnect the dock connector and reconnect the ipod.
If i try to sync the same files using a smaller playlist the ipod is usually able to update.
Anyone else experience this problem and/or have a fix for it?
I've tried resetting/updating software on my ipod with no luck.

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Computer and iTunes freezes when iPod is plugged in

Hi there.
I'm using Windows Vista x32 SP1 and lately I've had a problem with my iPod and iTunes. It hasn't always been like this as recently I have been updating my iPod, but for some reason something has caused a problem.
I can use iTunes fine and play songs from it, until I plug in my iPod. When the iPod is plugged in, I can't use anything on iTunes, be it sync, change song, or anything. I can't even access the iTunes screen if I have changed window.
Nor can I access the "Computer" section of my computer, where the "iPod" folder is stored - this freezes up as well.
However, as soon as I unplug the iPod, everything starts working again. However, this means that I can't ever sync, or even fix/scan - because I only get these options AFTER I have unplugged it. I have restarted my computer and reinstalled iTunes, as well as resetting my iPod (pressing the center button and menu) whilst plugged in, and whilst unplugged - all to no avail.
Any help would be greatly appreciated, I have searched through the internet for ages trying to find a solution and I can't seem to find any answers. Thanks!

ANY help would really be appreciated... My iPod is corrupted I think but I can't restore it due to the above problems so everything's going wrong.

Music disappeared and itunes wont work!!

Hi,
My ipod today decided not to allow me to listen to any music and reckon that there are no music files. Fair enough. But when I go to put the music back on using itunes, itunes freezes and does nothing!
I checked the about section on the ipod and it says 60 odd gig is used but instead of being the usual mix of music pictures and video, it shows completely as other!
Any help?

Try putting the iPod into [Disk Mode|http://support.apple.com/kb/HT1363] to stop it from continuously rebooting. Then again attempt to restore the iPod through iTunes. Otherwise it may be the signs of a failing hard drive.
I would maybe check up on taking advantage of the warranty you have on it.
B-rock

ITunes freezes when iPod syncs

Recently my iTunes freezes everytime my ipod syncs. I don't know the causes for it and when I try to add songs or videos it will freeze up everytime. Does anybody have a clue about this? My iPod is 4th generation iPod and I'm using a mac.
Thank you

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try just backing up the iPod by right clicking on the iPod under Devices in iTunes and select Back Up. If successful then you can restore the iPod.
- Also try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
- However, you say you have Windows 9, that maybe causing the problem.

IPod frozen and iTunes freezes when resetting

My iPod and iTunes are acting up. iTunes froze when I tried to update my iPod. Then my iPod was locked in Do Not Disconnect state. Forced restarts many times to get it running, so I started the reset process. When I try syncing with iTunes to put everything back in it hangs on a podcast and the cycles resumes. I've managed to get into the diagnostic mode and it tests out OK. Is it iTunes or the iPod?
It's a click wheel model before the photo version was released.

Got it working again, but I've only tried putting a few songs back on it. The auto process kept hanging. Listening to a new album I bought and it keeps skipping within songs. It doesn't always do it, and if I go back and listen to the skipped song it plays fine. Though once it wouldn't go back and I had to force it to restart.

ITunes freezes when opening, please help

Whenever I try to open my iTunes it starts by "updating" my library, then it either freezes halfway through that or it freezes about 2 seconds later. I've tried to figure it out but nothing I try has been working. I've noticed that iTunes is trying to download a podcast right after but I don't know if that's the problem. I've tried to unsubscribe to the specific podcast but I can't get to it in time before it freezes. please help me
Dell Demension E310 Windows XP

Hi
I had the same and I feel that your library is corrupted. Don’t be afraid since I could repair the iTunes following the next steps:
A) Recreate the library:
Follow these steps:
1. Quit iTunes.
2. Locate your iTunes folder.
 For Mac OS X the iTunes folder is stored in one of the following locations:
/Users/username/Music
 For Microsoft Windows XP and 2000 the iTunes folder is stored in
\Documents and Settings\username\My Documents\My Music\
 For Microsoft Windows Vista the iTunes folder is stored in
\Users\username\Music\
3. Open your iTunes folder.
4. Drag the iTunes Music Library.xml to the Desktop
5. Drag the following file from your iTunes folder to the Trash:
 Microsoft Windows: "iTunes Library.itl"
6. Open iTunes.
7. From the File menu, choose Import.
8. Navigate to the iTunes Music Library.xml file on the Desktop.
9. Windows users: Click Open.
Moreover you should follow the next steps.
1. Quit iTunes.
2. Move the iTunes Library file located at C:\Documents and Settings\username\My Documents\My Music\iTunes to your desktop
3. Open iTunes.
4. From the File menu, choose Add Folder to Library.
Navigate to the folder where your music is located. Typically this is
C:\Users\username\Music\iTunes\iTunes Music
In this way I could repair the iTunes 7.2. I apologize for my poor English and I hope to be of help for you.
Machicha

I am running ITunes V 10x. on Windows 7 and iTunes freezes when syncing any of my devices. Does anyone know the solution?

Problem happens when trying to sync or update any of my devices. iTunes just stays in the first step trying to backup the device (Ipod touch, iphone 3GS, iphone4, ipad and ipad2). I haven't been able to update iphones and ipads to latest OS due to this problem. Does anyoine knows what to do to fix this?

ok, then that means that something went weird when you imported the music. Try deleting and reimporting the tracks to your itunes library, if you cant get them to import correctly then something might be wrong with the CD or the CD drive.

Ipod Classic and Itunes freeze when trying to sync

Since downloading the latest iTunes I have been unable to sync anything to my ipod classic. They both freeze up.

Hello Teddy1602,
Thanks for visiting Apple Support Communities.
If iTunes on your PC is unresponsive when you try to sync your iPod classic, the troubleshooting tips in this article can help:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
All the best,
Jeremy

Music disappeared and ITunes freezes when re-syncing: Help!

Similar Messages

Maybe you are looking for