Music Distortion and Skipping

Can anyone please help, I have just had my laptop back form Apple and I have gone to play my music in iTunes and the distortion and skipping is horrible really really grainy!. You can no longer hear songs that were once crystal clear. I have read about gain and things but my equaliser is turned off, but the song played fine before I sent my laptop away for a new casing so that shouldn't make a difference!!!! Can anyone suggest what is wrong or give me a solution to fix the problem.
Please help.
Matt

Maybe it's all the bumping that is causing the skipping?
I don't necessarily have a fix, but I'll stand up in solidarity with you. I've noticed that my 3g's ipod will skip music playback to varying degrees when another task is undertaken, such as a mail 'poll', and maybe some unexplained reasons too. At first I thought it might be going out but last use it didn't happen. I noticed it on my riding mower, which I was admittedly going a bit too fast on so it was being bounced around a bit.
Just to check - during playback, are you locking the screen so as not to inadvertently have something in your pocket activate a random function while you're... oh, I don't know... cutting the grass maybe ? Go ahead, ask me how I found this out...
Dave

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