Music Error message

Everytime I try to open music and sometimes just randomly I get an error message that says SORRY! The application Music (process com. motorola.music) has stopped unexpectedly. Please try again.
Any ideas???

no one else gets this message randomly? or anyone know why I do? It is weird. I can't get into my music app because this message come up each time. Google Music works though

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HT201413 I do not have an apple product, but I do have Itunes on my computer, and it will not let me play my downloaded music-error message computer needs registered, and it is. Can you help me?

I have had iTunes on my computer, which is not an apple poducts for about 6 or 7yrs now, just recently it will not let me play the music I have downloaded. I get a error message stating this computer is not registered. So I put in the information to register it, and it tells me that this computer is already registered. But I still can't play my music, the error message just keeps popping up. Can anyone help me?

Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

Unable to download music - error message reads "Firefox doesn't know how to open this address, because the protocol (wmms) isn't associated with any program."

I purchased a song to download from Walmart.com and received the error message when I tried to download the song; "Firefox doesn't know how to open this address, because the protocol (wmms) isn't associated with any program." I've never had a problem before. I paid for this download & I can't even access it.

Does the Walmart site offer a plugin or program (Walmart MP3 Music Downloads) to handle that protocol?<br />
See:
* http://mp3.walmart.com/store/help/help.htm
* http://mp3.walmart.com/store/help/downloading.htm
On Windows a protocol need to be registered by a program that supports that protocol.
See also http://kb.mozillazine.org/Register_protocol

Can't import music; error message reads, "The importer reported a generic error."

I've attempted to drag and drop multiple music files into the Soundtrack bar but nothing is working. I keep getting the same Error Message, which reads, "The importer reported a generic error." Can someone lead me in the right direction with some help?

Along with the comments by both John T., and Steve G., there have been some issues reported with both of the two, Fixed Audio Tracks, Soundtrack and Narration. I do not think you have gotten that far yet, but wanted to point out the potential for those issues. Should you get your music Imported into the Project, but have issues when you use either Narration, or Soundtrack, just use an empty "regular" Audio Track.
Good luck, and please let us know more about your music files.
Hunt

Syncing music "Error message"

I recently updated to 4.2.1 on my iphone4. I tried to add a new album which caused me to delete all of my music on my iphone 4. Now everytime I try synching my music back to my phone itunes stops working. Please help!

If it is still not working after the reset you will need to backup & restore the device within iTunes to try again.

Download music error message you don't have enough access privileges for this operation

Downloaded album with 21 songs and 6 didn't download. Gave the message .... you don't have enough access privileges for this operation.

Are you logged in with administrative rights? Did you check your security software settings? Troubleshooting security software issues

Error message when syncing iphone

When I try to sync my iphone I'm getting a message "The iphone cannot be synced. The required file cannot be found" I've done a restore. Seems to happen when it gets to adding photos. Any suggestions? Thank you!

I had a sync problem with my Iphone and my Asus maximus extrem mainboard.
Description: The Iphone started to sync but unable to sync music : error message "device exipred"
I did not yet find the answer but only a workaroud as it is probably a firware bug either on Iphone or Asus.
Change de usb port speed in 1 insted of usb 2.0 in the BIOS of your motherboard for the sync time.
Hope this will help other to make it work.
J0K3R
J'ai eu un gros problème de syncronisation avec l'Iphone et ma carte mère dernière génération Asus maximus Extreme.
Descrtiption: L'inphone commence la sycnronisation puis au moment de synchroniser la musique, ça fige et j'ai un
message d'erreur " le périphérique à expiré"
Je n'ai pas trouvé la solution à ce problème qui est soit un souci de firmware Iphone ou un souci de firmware Asus.
J'ai trouvé un Workaroud pour synchroniser l'iphone , il faut passer la vitesse de l'usb en 1 à la place de usb2
dans le bios le temps de la synchro.
en espérant que ça sera utile à d'autres
J0K3R

Error Message When Syncing iPhone -Contacts

I have been using my iPhone for some time now and just recently I have had this issue with my new 16GB phone.
When I put it in to sync I get the following error message: itunes could not sync contacts to the iPhone because the iPhone is disconnected.
The phone is not disconnected and I have not made any changes to my contact information. I tried making a change just to see what would happen, but it made no difference. I am syncing to my iMac.
Has anyone else had this issue? How did you resolve it?
Thanks for your help!

I had a sync problem with my Iphone and my Asus maximus extrem mainboard.
Description: The Iphone started to sync but unable to sync music : error message "device exipred"
I did not yet find the answer but only a workaroud as it is probably a firware bug either on Iphone or Asus.
Change de usb port speed in 1 insted of usb 2.0 in the BIOS of your motherboard for the sync time.
Hope this will help other to make it work.
J0K3R
J'ai eu un gros problème de syncronisation avec l'Iphone et ma carte mère dernière génération Asus maximus Extreme.
Descrtiption: L'inphone commence la sycnronisation puis au moment de synchroniser la musique, ça fige et j'ai un
message d'erreur " le périphérique à expiré"
Je n'ai pas trouvé la solution à ce problème qui est soit un souci de firmware Iphone ou un souci de firmware Asus.
J'ai trouvé un Workaroud pour synchroniser l'iphone , il faut passer la vitesse de l'usb en 1 à la place de usb2
dans le bios le temps de la synchro.
en espérant que ça sera utile à d'autres
J0K3R

Error message -69...cannot upload music

Hi, when I connect my 300GB iPod to iTunes, this error message comes up:
"Attempting to copy to the disc [My iPod] failed. An unknown error occurred [-69]."
Does anyone have any idea what I should do about this? I restored my iPod but then my iPod only copied the songs up to the B's and keeps getting the error message whenever I connect it. Is it a song corruption? And how can I fix this w/o losing all of my music?
Thanks for reading, hope you can help.
300GB Windows XP

See if this helps: iTunes displays a -69 error when syncing iPod

When trying to udate iTunes on my PC, I recieve the error message "The older version of iTunes cannot be removed" How do I correct this error and not lose all the music I have in iTunes?

When trying to update my version of iTunes on my PC with Windows 7, I receive the error message "The older version of iTunes cannot be romoved". How do I correct this problem without losing all the music that I have in iTunes on my PC?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4623 When I plug my ipad to itunes i get the error message that it is not supported and I have to go to itunes and get itunes re-installed? i never had this problem before. if i do this will i loose all my files, music, etc?

When I plug me ipad to itunes i get the error message that it is not supported and that i have to go to itunes and get "itunes installer" and re-install. if i do this will i loose my files and music?

No, you should not lose anything.

HT1473 Had to "repair" Itunes today after error messages would not let me open. I can no longer sync my phone to computer without deleting all of the contect on my phone. I don't want to do that! I am trying to get the music from my Iphone to my Itunes li

Little background:
Went to open Itunes, error message told me I was missing files and I was unable to open. I deleted Itunes and re-downloaded and received same message. I then "repaired" Itunes from my "unistall/change" program menu. The error message then changed to being "unable to read my library of music." So I fixed that by following some other forum directions (Went to My Computer/Music/Itunes then dragged the most recent Itunes Library selection to my desktop, then opened the folder under music titled "Previous Itunes library" and moved that file into that folder. Thankfully that worked... sort of... I have some music in my library. None of the music from my super old Limewire library, or any recent music from my phone. All of which was in my library last night. Not to mention the HOURS of cd's I burned to Itunes over the entire weekend. Hundreds (at least) of songs are missing.
So I attempted to sync my phone and was told it would delete all of the files in my phone to replace with files from my computer. Which is NOT what I want to happen. Trying to get music FROM my phone to my computer.
Can someone please help me simply sync my phone to my computer? And then somehow get the music from my Limewire library to my Itunes library? I know I may not get the burned music back... But that sure would be amazing.
I am at a loss. Apple won't help unless I pay them... So hopefully this looks familiar to someone!
Thanks,
Katie

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT201272 My iPhone won't download music from iCloud only apps. The songs appear to download, then give a download error message just before it finishes. Also the songs won't transfer when I sync the phone to pc, only the apps.

My iPhone only downloads apps from iCloud, the songs get almost finish then I get a download error message. Also the only thing that syncs are the apps, not the music when I sync on pc?

Hi,
I experienced the same issue as you have. What worked for me is the following:
Go to iTunes store on your iPad. Under Downloads (the icon to the bottom right) you should see the episode that is causing you the issue. Delete this episode (swipe to left). Then retry. This worked for me.
The workaround is far from ideal and Apple needs to find a solution for this as you are not the only one who reported this issue.
Regards
CO

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message: Cannot complete i Tunes Store request. A required iTunes com

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.

Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

My ipod won't sync and it keeps coming up with an error message saying "internal error" or it tries to get me to restore from a backup. All of my music and movies have been wiped from my ipod and the apps don't work. The backups don't work either. help.

I plugged my ipod touch into my computer to sync it and it came up with an error message saying that it encoutered an internal error and it refused to sync.
I then unplugged it and plugged it back in and this time it told me that I needed to restore from a backup or set it up as a new ipod. I tried to restore from a backup but it came up with the error message "Backup session failed" every time. I then looked on my ipod and all of my music and movies are gone though it still says that they are on the ipod in itunes. I decided to use the restore function and let that finish. After restoring it still doesn't allow me to sync or back up and The music and movies can still not be seen. I am currently attempting to copy the music and movies to my ipod though this did not work with my apps as they transfered but when I attempted to open them they just crash... If someone could please help me it would be great. It is driving me crazy.

If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
iPhone and iPod touch: About backups

Music Error message

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