Music 'frozen' in itunes - cant add or delete music

i recently got a new laptop - so i downloaded itunes..connected my iphone wanting to add music and transfer music to my comp - but all the music is 'frozen' and so not clickable :/
what do i do.
it worked normally on my normal comp.
but not on the laptop.
it can charge on my laptop..just cant do anything with music
please help me

iphone can sync with only one computer at a time. You cannot access the music from a different computer. You cannot move music from the iphone to the computer - the music sync is one way - computer to iphone. The iphone is not a storage device ( it does not support disk mode like ipods). You should move your itunes library from your old computer to your new one, before you sync.
In order to sync with the new computer, itunes will erase the current music from the iphone.
You can transfer itunes purchased music. With iphone connected, in itunes click File>Transfer Purchases.
You should really keep a back up of important info/music/pics on an external source.

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