Music I have purchased from Itunes will no longer play on my laptop. When I click on a song to play it, it says the file cannot be found. Does anybody know what to do?
Purchased music from I-tunes will no longer play when I hit play. The message "music file cannot be located" pops up and then takes me to some other file system. Does anybody know what to do? I have already tried to make sure that my Itunes player is default and that is not the problem.
Help!
You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?
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That's perfect, thanks.
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please help me!!
If you are having problems opening or playing movies you purchased from iTunes you should try downloading them again. For information on how to redownload your past purchases, see: http://support.apple.com/kb/HT2519
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How come some of my ITunes songs have a check mark next to them and the songs that do not have it, I receive a error message " the file could not be found" The songs are on my Ipod and Ipad2. Is my itunes library screwed up? Can someone tell me how to clean up my library?
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2 -
I had trouble with my pc it had an invalid drive. After I repaired it, I went to my Itunes library where everything was listed, but when I tried to play music I got a message the file could not be located. Can I just plug in my ipod and sync it with the library to bring back the files.
Hi,
It means that the files are not stored on your hard drive anymore. So when you click on a song in iTunes, it comes up saying that it can't play the song. A file is missing. This means that when your hard drive crashed, you lost your data but iTunes some how kept you songs in iTunes. Sorry to have to say this, but it looks like you have to re-download every single song all over again.
xxmitchxx90 -
Most of the songs I have downloaded now say the file cannot be found
Any reason that half if not more of my music downloads cannot be played reason being thr file cannot be found ?
trevkayla wrote:
No I never touch assuming ITunes protects them !
I'm not sure what you mean by that.
If you haven't done any of the things that I previously suggested, and you don't use something like Windows Media Player (which may rename songs), then the only other explanation is that you have disconnected the drive where the files are stored. So, are the songs on an external hard drive or memory stick? Have you recently added the music to your iTunes library and now that same music is missing? -
HT5622 I have a new itouch and I want to put all the music I have purchased from itunes on it
I have an Itouch. I have purchased mutiple items from Itunes that are currently on my ipad and computer is there a way to put it on the itouch or do I have to rebuy it all
Just connect your iPod to your computer and sync the content from iTunes.
http://support.apple.com/kb/HT1386
Regards. -
HT4527 can I get music that I purchased from itunes but no longer have on any devices
I have an ipod and new iPhone. The computer that used to be used to sync is no longer working. My ipod got synced to someone else's account. I want to put all the songs that I bought on the new phone. How do I do that? They are paid for so this should be simple right?
Click here and follow the instructions.
(104494) -
Can you please help me? I dont know how to fix it.
You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/
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