Music is grey and wont play iphone 4s

I cant get the music from my computer to play on my Iphone 4s.  The info is on the Iphone is grey but wont play.

Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo, if you are still having problems take a look at this link, https://discussions.apple.com/thread/3376325?start=0&tstart=0

Similar Messages

  • Why can't i sync my songs to my ipod touch? it says "waiting for changes to be applied? its been like for 3 days and if it does sync all my music are grey and wont play on my ipod? any suggestions?

    it says "waiting for changes to be applied? its been like that for 3 days and if it does sync all my music are grey and wont play on my ipod? any suggestions? im really getting frustrated ! -__-

    Try:
    "Waiting for changes to be applied": Apple Support Communities

  • HT1386 parts of my playlist are grey and wont play in my iphone, some of my movies too.

    I just got an Iphone 5, I have an ipod classic 160. everything in my itunes is on my ipod and fuctions fine. I synced part of my mysic and disney movies with my iphone and the playlist is largely grey and wont work on the phone. What did I do wrong?

    You cannot access the music on iphone from a different computer.
    Iphone will sync/access music with ONE computer.

  • I have downloaded a song in itunes, but it appearing in my phone as light grey and wont play.

    I have purchased a song from itunes on my iphone, but it wont download correctly. It is appearing in light grey with no artwork and won't play when I click on it. I've have tryed deleting it and re-downloading, but the same happens ever time. It has download to my ipad fine, so there is nothing wrong with the purchase. Can anyone help?

    Yes, this is very frustrating. OK, I have a lot of songs on my iPod and in iTunes that were transferred from CDs. Only the 'purchased' songs from iTunes show up on my phone, not the 3,000+ songs I physically downloaded from said CDs. On the screen of my iPhone, the songs are in grey and next to it in red is a circle with a square inside (similar to when you download an APP) but it won't download. I am now trying the 'home sharing' that I found in an old post and syncing the phone, again, to see if that helps. I think I am going to have to make a trip to an Apple store. If anyone has an answer to this, I would appreciate it. Many thanks, JP

  • When i play my music on my iphone 4s the music below deletes and wont play help meeeeeeeeee

    earlier today i bought an ed sheran album, i synced it normally and now, when i try to play any peice of music, the peice below frezes with a kind of play like sign next to it. its really annoying please help

    Hi Alexandra2912,
    Welcome to the Support Communities!
    Are you only having issues with the songs on this album?  If so, they may not have downloaded completely.  I would suggest removing the songs from the iPhone and redownloading them.  The following articles will explain how:
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    iPhone, iPad, or iPod touch
    Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
    Tap the Music app.
    Tap the Songs category.
    Swipe left to right over the song you want to delete.
    Tap Delete.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    I hope this information helps ....
    - Judy

  • I tried to sync music to my phone and some of the songs and greyed out and wont play.. i cant delete them off the phone, nor can i sync any more music. can anyone help me?

    the songs i tried to sync to my phone and  greyed out and wont play, i cant delete them off the phone or sync any new music.. can anyone help me?

    Same problem here - iPhone 6, iOS 8.1.2 and itunes 12.0.1.26

  • Music wont play on my phone it says its there but its greyed out and wont play what do i do?

    Music wont play on my phone it says its there but its greyed out and wont play what do i do? Ive already re downloaded the music but its not playing on my iphone.

    Ok i think i have found out how to do it. Unplug your i phone, go to settings and then reset then reset all data and settings. This will warn you that it is going to erase eveything on your phone.
    DO NOT BACK UP BEFORE HAND
    then restart your phone and restore back up from when you donwloaded the new IOS5. This should sort out your problem :-)

  • Okay, so my friends music downloaded to my iPhone when i put it on his computer to charge and i re-synced it to mine and all his music is still there but blank and wont play how can i get it off of my phone, its so annoying!!

    Okay, so my friends music downloaded to my iPhone when i put it on his computer to charge and i re-synced it to mine and all his music is still there but blank and wont play how can i get it off of my phone, its so annoying!! My itunes only has like 4 songs because my computer crashed and lost all my songs, and I'm not trying to steal his music. But like I said its still in the music app on the phone but its all blank and wont play. I just want it off.

    When he plugs it into his Mac again, he should be asked if he wishes to sync with that Mac.

  • Music has red dots on iphone and wont play

    Some music has red dots and wont play on iphone but appears on ipad and plays. Also cant update pc with music purchased on ipad that has been backed up on icloud.

    I'm experiencing the same issues. Some songs will play andsome it just skips through and I can't make it stop scrolling up to the point where it will take me back to the main screen. depending how many times I do it or when I do it, some songs that didn't play on the initial try might play then, but not my whole playlist. All the songs play on my Ipad 3 and Ipod and they used to play on my Iphone 4 with iOS 6.

  • I downloaded new music onto itunes and it plays just fine but when i sync it to my ipod 4th gen. it wont sync. They greyed out when i click "on this ipod"

    I downloaded new music onto itunes and it plays just fine but when i sync it to my ipod 4th gen. it wont sync. They greyed out when i click "on this ipod". Help me?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync or delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
      - Restore to factory settings/new iOS device.

  • My music has a question mark on it and wont play

    my music has a question mark on it and wont play in itunes anymore.

    Which version of OSX and which version of Word?

  • Iphone 4, cant recieve media text with sound sound is seperate and wont play with pictures.

    when recieving media messages the sound seperates into quicktime and wont play with photo.

    I have been experiencing this problem for the last few days.  I've tried going in to settings and changing things on the sound menu but to no avail. I can get no sound on my videos, Internet videos and I can't change the volume setting when the phone is on the home page.
    I originally thought it might be a problem with the volume buttons on the side of the phone but they work for voice memo sounds. That audio seems to come from the ear piece so I wonder is there a problem with the speakers on the bottom of the phone.
    Any ideas on what's wrong? Did I possibly change some settings without realising? Is there a menu to change volume settings for videos?
    I'm going I go into an apple shop when I'm near one because this is driving me crazy!

  • I have a dilema i use a programme called Mackeeper i accidentally moved several files to my trash,i would like to put the files back where they belong but put back option is in grey and wont work??

    I have a dilema i use a programme called Mackeeper i accidentally moved several checked files to my trash BUT i didnt delete them,i would like to put the files back where they belong but the put back option is in grey and wont work?? i have spoken to Apple and to no avail !!!
    Mackeeper moved my files to my trash so i pulled them out of my trash to my desktop it has copied them to my desktop as well as kept them in my trash!!
    im so confused and things are not working properly anymore such as my google chrome for example...all my book marks are gone BUT i can go to the google file which is out of place on my desktop and view all my bookmarks data...ALL of my files still exist but they are just out of place now which is making it hard for certain options on my computer to work...
    the files includeAccounts,address book plug-ins,addressbook,Adobe,AIM,Alfred,Anquet Maps,Apple,Asramsoftware,Audio,Automatically add to itunes,facebook,facebook 15-53-13-329,faxfresh,five details,flipping book photo album, font collections, fonts, forismatic,Garageband,Gimp,Google,Google 15-53-13-344,icloud,icons,idocument lite,ilife media browser,ilifepage layout,internet plug-ins,ip scanner,itext express,itunes,iweb,Keyboard layouts,Keychains,launch agents,Librarian,limit point software,logs,mail,mail 15-53-13-895,messages,metadata,mobile documents,mobiscope,moso,movie effects,mozilla,MPlayerx,mywebcamBroadcaster,Native instruments,Skype and LOADS more......
    HOW do i get this stuff back to where it is supposed to go so that these programmes work properly again???? i also used delete and command but that did not work either,like i said i have not emptied my trash and ALL the info is there its just totally out of place and the put back option will not work sor some reason!!??? im running 10.8.5 imac someone PLEASE help me!!
    i have not set up time machine either but i do back up to a site called backupblaze...

    Step 1
    Remove "MacKeeper" as follows.
    "MacKeeper" has only one useful feature: it deletes itself.
    Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
    In the Finder, select
    Go ▹ Applications
    from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
    Failure to remove MacKeeper will result from neglecting any one of these points:
    Quit MacKeeper before dragging it to the Trash.
    Don't empty the Trash after dragging the application to it. Let MacKeeper delete itself.
    Don't try to drag the MacKeeper icon in the Dock to the Trash.
    Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
    The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
    The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.
    Step 2
    Restore from the last backup that predates the unwanted changes.

  • HT1695 my wifi button is grey and wont turn on

    After updating my iPhone to ISO:6.1.2 i cannot conect to WiFi, its grey and wont return to its origional black colou
    Please help?

    MY 4s is just another piece of junk .... wifi ,blue tooth ,hot spot setting all greyed out......told to do all the same things . I am confindent it is software related , however I can not go back and try to reinstall the firm ware or software piror to this ... last comments where is all else fails return it ....... so glad I picked Iphone over all the other brands.... At least they don,t have these issues.. life would be so boring if I could just pick up my phone ,connect to blue tooth and recieve a call while driving ....create a hot spot to connect  the kids  note books ,to entertain them ............ So Much for a quiet Easter Trip........

  • Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem tra

    Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad.  Can anyone help?

    Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.

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