Music is stuck on my phone
There are songs stuck on my iPhone 5. I have tried going into Settings and deleting all my music. I have tried syncing my music through iTunes, hoping that the automatic sync would delete them. The songs don't actually show up in the iTunes screen when I have my phone hooked up to the computer. When I swipe my finger across them on the phone, the red delete button does not show up, even though I've done this on other songs as an experiment and it worked just fine. When I tap on the songs, they do not play, instead they ask me to sign into someone else's apple ID (and, clearly, I do not have that password, nor do I want to sign in with someone else's apple ID). These are songs someone sent to me a long time ago on a burned CD. I've tried everything short of wiping my phone and using iCloud to restore it.
Recently, I had to have my phone replaced, so I used iCloud to put all my data onto the new phone. These songs were the only ones that were downloaded to my phone when I restored my data with iCloud. That's why I haven't tried wiping my phone and restoring with iCloud, because that's where the problem started.
(I don't know if this is relevant, but my phone now gets stuck on "syncing music" when I plug it into iTunes, even if I have it set to manually sync music.)
I want these songs gone from my phone. It seems like the only way to do it is to first log in with that other apple ID, which isn't mine. Does anyone have any suggestions of how to get these songs off my phone? And does anyone know why they somehow got stuck in my iCloud?
I had this same problem. The only way i found to fix it is delete the songs from your cloud using your PC. Then sync your phone to the cloud. This should remove the song from the phone. You can choose to keep the file itself on the PC.
Similar Messages
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Hey all...
I have a Nokia 6300 & my problem is that a few months ago my cousin send my a song onto my phone and it was saved in the Gallery section and i decided i didn't want the song anymore and as i had my phone plugged into my comp by a usb cord i deleted and after i did that i unplugged my phone from the usb cord and i updated the libaray but some how the song is still stuck on my phone .
It is no where to be found on my phone but its in the music player and i can still play the song it works fine. & ive tried everything i even took the memory card out of the phone while the phone was still on and even when i go into the music player without the memory card in it the song is still on my phone...
This always happened to my cousin who said me that song but she told me that it finally got rid of the song. But nothing is working for me.. And i am very frustrated ... Because i do not wish to have this song on my phone anymore...
Has this happened to anyone else??
And please if someone can help me out , please please let me know. And i really appreciate the help..
Thanks in advance.
Cro_girl88 xxOMG I DID IT..... THANK YOU SO MUCH JJE...
i formatted the memory card. i didn't know how to do that and i figured it out when i went to change the name of the memory card...
THANK YOU SO MUCH once again.. That did the trick.. it got rid of the song....
( just so you know i am not yelling at you if the words are in CAPS.) i am just excited that i got rid of that song.
ive been frustrated for months by that song..
Your awesome jje. -
I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.
By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.
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My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!
What is the precise wording of the message that is occurring?
Are you attempting to update via iTunes on a computer or over the air on the device?
How much free space is actually on the device?
If updating via iTunes on the computer, how much free space on the computer? -
I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)
I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one. -
Hopefully someone can help.... I have an Iphone 5 and want to create a music video playlist on my phone so then i can play through my apple tv... but when i make a playlist in itunes and try to add it over to my iphone it wont let me sync the playlist...? I have already added the music videos to my iphone so that is not the problem.... i cant seem to figure out how to make a playlist for them... IE: to make the videos play consecutively in the order i want without stopping after each video and gong back to the list.... this is what i have had to resort to make it work....what i want to do....is be able to make a playlist of videos on my iphone 5....take my apple tv to friends houses and with wifi....set up apple tv and play videos at the party and not have to stand by with the remote and find a new video to play stopping the music between the songs/videos....very annoying....and have spent over 4 hours one day and an hour and a half today on the phone today with a sr. advisor with apple and they have no clue.... this seems sooooo simple.... please somebody that really knows how to do this....i will be indebted forever...............
MikeThank you for replying. Yes I deleted the old email address..
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I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album. Can anyone help me figure out how to do a single "ALL" music download?
I even tried synching from mt computer backup but it wont do it.You can only sync everything with your one syncing computer/iTunes library. Yu can:
- Make this your syncing computer by:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
my iphone 5s with lightning to 30 pin adapter doesn't work in my audi A6 to play music, only to charge the phone. is there a fix for this?
Is the adapter the genuine Apple product or a copy
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I had to upload itunes on a new computer and after the iphone was updated my music was not on my phone and i don't see any music on my itunes any suggestions
iTunes- How to move your music to a new computer
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
My iphone 6 connects to the car via bluetooth, the music works good, but the phone calls does not work. It looks like it is working but doesn't. I have tried in my Hyundai Sonata and a Dodge Dart rent car and get the same results. I updated the last 8.0.2. It worked the first day i had the phone, and then i updated to Ios 8.0.2 and it quit working.
Now when i get in the car, it acts like it is connected and makes the same call it was on after syncing to bluetooth, but it really isn't on a call. This is happening on both cars.
Does anyone know if this is the phone and i need to take it to Apple or if there is an issue that Apple is working on getting a fix for?
My son in law has the exact same phone as me, we both got the on 10/6, he had a Dodge Dart and his is working via bluetooth.
Someone HELP please, as i consider this a safety issue by not having my calls go to bluetooth.We had the same problem, but figure out the solution.
You MUST have at least 1 song added to your ITUNE! After you add a free song, then everything else should work as normal!
Hope this helps! -
No music showing up on my phone but it is in itunes after updating to os5
After updating to ios5, my music selections are showing up in itunes but not on my phone, which is a 3gs. My husband and I share an account and he has not had any issues with his iphone 4. When syncing, it has automatically restored my phone twice since the update, and takes well over an hour and a half when doing so. It shows over a thousand songs should be on my phone, but I have no music at all on my phone. Any suggestions?
If you have the old phone, connect it to iTunes, right click on the device, and choose transfer purchases. If you no longer have the old phone, I don't believe there is a way to recover them, as they were on your original device.
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I got a new iphone- went to sync with itunes just to get music and it restored my phone to my old phone's settings. lost everything including ALL of my pictures. Is there any way to unsync my phone so I can get everything back?!!! please say yes!!!!
In short. No, you cannot unsync. If you had a back up from your old iPhone you cand restore from a back up.
In iTunes go to Edit > Preferences > Devices > and select the latest back up.
Before you synced your phone did you have it set up with the PhotoStream or iCloud? The pictures would be saved there. Or if you had them sync to a file on your computer. -
Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?
Hi Spam_Valley,
I understand that you are having issues with your music displaying correctly. This may be an issues with the metadata stored within that song, and iTunes interpretation of that info.
We may need to repair this. See the following resources for information:
iTunes 10 for Windows: If song titles don’t appear correctly
http://support.apple.com/kb/PH1468
Fixing Incorrect Song or Album Listings in iTunes
http://support.apple.com/kb/TA24677
Thanks,
Matt M. -
pioneer 8400 DVD receiver player, as iPhone ios6 update now when connecting the new iPhone with ios6 to my car DVD 8400 unit, when playing music such as on my phone or Pandora the track button does not function or work at all not even if i press skip track forward or back on the unit it doesn't function everything works except that. on listening to radio or anything else related not pairing thru Bluetooth unit works fine, seems there to be Bluetooth update that is not making iPhone and unit not compatible at all. does pioneer need fix this problem with update firmware or thru apple need help. my iPhone was working fine before with previous ios 5 before.
Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.
This firmware update may be used only with the following 2012 Pioneer products:
CD Receivers
DVD Receivers
DEH-P8400BH
DEH-P9400BH
DEH-80PRS
AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH
In order to perform this update, the following items are needed:
A Pioneer CD or DVD Receiver above with built-in Bluetooth
Laptop with built-in Bluetooth running Windows® 7
Bluetooth firmware update (HW05-SW01.27.20)
How to Obtain the Free Firmware Update
1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.
How to Determine if the Firware Update has Already been Installed
CD Receivers:
• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu → rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob → The firmware version should show HW05-SW01.27.20.
DVD Receivers:
• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button → Press the “System” icon at the bottom of the screen → Select the “Bluetooth Version Info” option → The firmware version should show HW05-SW01.27.20.
If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.
Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.
Sincerely,
Pioneer Electronics (USA) Inc.
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