Music not working when uploading movies

Ok so I put a music video on my ipod and the sound works perfectly in the library but when I actually convert it the sound will no longer work.
I do not download my videos from anywhere I make them myself in a special program. I am able to save them as a mpeg file but other than that the sound still won't work. I've tried everything but everytime I convert the video in itunes it still doesn't work.. does anybody know how I can fix this?

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

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Music not working when uploading movies

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