Music on hold is not working in CIPC

Dear All
can somebody tell me why music on hold is not working in CIPC cisco unifed ip communicator which i have installed in my network for users
i have configured a router CME to work voip for my network but MoH is not working music on hold is not working
with regards

dear i didnt got your point
but i have configured the multicast on the router and i have nothing did in switch only assigned voice vlan to interfaces and also data vlans to the interfaces so i need a step by step setup of moh can u provide that for me
with regards

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