Music on iPod Touch nuked after 4.3.5 update.

After updating to 4.3.5, music files have disappeared. Apps and photos are still there, but no music. Music screen says "No Content." The strange thing is, the songs appear in iTunes when the device is plugged in, but not on the iPod.
Under Settings-->General-->About shows the correct amount of disk space used. I imagine the iPod's music library file is corrupted somehow. Can this be rebuilt without reloading the music on the iPod?

Problem solved.
In iTunes, I selected Backup from my iPod's contextual menu under Devices. I then did a restore and all the music is back. It only took a few minutes.
These choices are only available via the device contextual menu, not the main iTunes pull-down menus.

Similar Messages

Help: I have recently downloaded the newest software version for apple products. I have a iPod touch. After the process of updating my software, my photo app doesn't work anymore.

Help: I have recently downloaded the newest software version for apple products. I have a iPod touch. After the process of updating my software, my photo app doesn't work anymore. I can't take pictures or view them at all. Every time I try opening the app it kicks me out of it and sends me to the home screen. I have tried turning off my iPod and back on multiple times. Even double tapping the home screen button and closing my opened apps. And I tried looking for the photo app in the app store but I did not see it. So I am wondering what can I do? And is this due to the new software update? Does anyone else have this problem?

No, I have not tried any backup tools. I havent restored my ipod back to factory settings yet and then sync everything back on it. I am kind of scared too because I dont want to lose anything. I have just been hoping some new apple software update will come out because I know several people have had problems when updating to the newest version available.

How do I get my video playlists back on iPod Touch 4G after (epic fail) iOS6 update

As other users have identified, playlists present on iTunes on laptop but not on iPod touch 4G after iOS6 update except when select edit. Can I get them back? Not wasting time messing around. Either this is easily sortable or I get a new player from another maunfacturer - seems Apple can't be bothered to sort these issues so not sure I can be bothered with Apple anymore.

i had a problem simular after doing an update on itunes, I re-set=up the itunes according to my os and its working fine

How to fix freezing screen on ipod touch 2G after 4.2.1 update

i went to the apple store an they help me update my ipod touch 2G to 4.2.1 then a couple hour later my ipod just kept freezing and freezing how do i fix that or should i just show the apple store whats happening?

I too have a ipod 2g here. I have already went into the info for the song and added my lyrics. When opening the song in the ipod with the album artwork in the background, I click on artwork and nothing happens, I tried clicking on the bar at top but that is no help. Clicking once on artwork is not working. If you are posting help here make sure you have tried it or seen it work on a 2G IPOD, because consider that they are OLDER.
If any one has any help for this please post.

Encountered just about every issue possible trying to sync music to iPod Touch after 8.1

If you're having any sort of syncing problems after the updates, bear with me as I tell my tale. Hopefully you can find yourself relating.
I have an fifth generation 64gb iPod Touch. Ever since I've updated to iOS 8 (then 8.1), I'm beginning to look at it as useless. I know there are all sorts of threads out there about people having difficulty syncing their music after the update, and I'm probably not covering any new ground, but I thought it was worth reporting every problem I've encountered and all the fixes I've tried.
I have a large music collection. Around 7000 tunes. They're all safe and backed up to my iTunes library on my MacBook Pro. I was aware that updating the iPod to iOS 8 might cost me a considerable amount of storage space, so I did it cautiously. I did it through iTunes, and I had no real issues. It didn't take up the huge amount of space it did for others. But my music collection on the device became all sorts of screwed up. Suddenly I was missing entire albums and artists. What albums and artists were still there often only had the first track of the album. Many songs were kicked off the device itself and I had the option to download from the cloud (I assume that's what that button meant). For about two weeks, I was too busy to listen to music, so I put the problem out of my head.
Last week I finally decided I needed to get around to fixing it. I plugged it into my USB port, and iTunes told me I was 20+ gb over capacity, with the 'Other' bar taking up most of the storage. I only had a few photos and apps on my iPod, but I deleted them anyway. I started going through my iTunes library and haphazardly deleted albums I figured I could go without. None of this even put a dent in getting more storage space. I quickly realized that I still needed to update my MacBook to OS X Yosemite, as well as get the accompanying iTunes update.
After the (justified) hours and hours of updating everything (absolutely everything I'm discussing is on the latest update), I plugged my iPod back in, and surely enough, the capacity bar reflected the actual amount of music I had. I had a good nine or ten GB to spare. 'Other' was barely taking up any space. I was elated, so I clicked sync. iTunes quickly jumped to either Step 4 of 4 (Waiting for Changes to be Applied) or 5 of 5 (Preparing to Copy Items) and hung. I gave it close to 45 minutes, and nothing was transpiring. I tried over and over. I'm not syncing via wi-fi (although I did try that). I'm syncing manually. I tried every permutation possible. Syncing only checked artists and albums (checking all those artists, by the way, takes a good fifteen minutes), syncing the entire library. Everything. After reading about people having similar issues online, I decided I may as well reset my iPod completely and set it up as a new iPod.
Again, I don't use my iPod for photos or apps, so I'm not having to worry about losing anything in the process of resetting. There's no need to restore from back-ups- all my music is in the my iTunes library. I don't really "do" iCloud, and any restore points on my computer are automatically done and unnecessary. After resetting, I tried to sync. Again, straight to the last step of the syncing process. I was patient, but clearly nothing was going to happen. I must have reset my iPod and set it up as a new device about five times. Finally, I got a sync to seemingly start working. I watched as all my music started turning black in the 'On My iPod' screen. I periodically checked the device itself, and noticed that, arbitrarily, I was only getting random tracks from albums, often the first track (for instance, I have every Beatles album, but I was getting one track per album on the device). When it finished syncing, I clicked on the tunes listed under 'On My iPod,' and found that many of them popped up with an exclamation point, indicating, I assume, that the song was unable to sync.
I reset again. Multiple times. Trying everything. I finally decided to sync only checked songs, and I checked one artist (embarrassingly, ABBA). Surely enough, the full ABBA album synced fine. I slowly started checking more and more artists. It was working. I got all the way to the bottom and watched as everything started syncing as it should. Entire albums were showing up on my device. Half an hour later, everything was synced, and I couldn't have been happier. I disconnected the device and went to listen to some music, only to find that everything was gone. Everything that I just watched sync perfectly to the device. I had no content on the device. Nothing at all. I reconnected it, and suddenly I was grossly over capacity again (I wasn't at all when the sync had finished). The bar did not, at all, reflect the contents of the device (in fact, I had nothing on the device at this point).
More resets. Again, I would get either no syncing at all, or only getting one or two tracks from artists. Finally, I called Apple Support while it was syncing again to explain the problem. The man said he's been getting vaguely similar reports. I told him that it appeared to be syncing properly as we spoke, but that I was confident I would lose all my music again once the sync finished. He stayed on the line, and bizarrely, out of nowhere, it synced perfectly. I disconnected the device, and I had a fully functional iPod again. For the past week, I've had no issues with it. After this successful sync, by the way, I was told I had 8.7GB of free space, which I would call accurate. The 'Other' was hardly there.
This morning, I added some new albums to my iTunes library, so I connected the iPod and clicked sync. Nothing. The new songs showed up on the 'On My iPod' screen, but they were greyed out with the loading circle. I waited an hour as it hung at 'Waiting for Changes to Be Applied' or 'Preparing to Copy Items'- I forget which, but I became accustomed to both. I was only adding maybe fifty new songs, but no progress was being made in terms of syncing. They remained greyed out. Not wanting to reset the iPod, I called Apple Support again. The man remotely accessed my screen and seemed quite puzzled. He saw the almost 9GB I had to spare. He had me click some of the obvious settings I'd tried time and time again. Finally, he had me, for a third time, switch from 'Sync Checked Songs' to 'Manually Manage Music and Videos.' He and I witnessed the capacity bar immediately change to 42GB over capacity! 42GB! He accused me of legitimately being 42GB over capacity (I'm not mad at him- he was very nice, by the way), and I pointed out how ridiculous that was. He agreed. After more and more troubleshooting, I told him it was a lost cause, and my only hope was to reset the iPod again. I realized that, from now on, whenever I sync new music from my library, I'm going to have to reset the device and sync from scratch. I got off the phone with him and did just that.
Two attempts failed, again hanging at those dang last steps. I was patient as can be, understanding how much music I had. An hour later, nothing. I tried once more, syncing artists slowly at a time, and suddenly, arbitrarily, it chose to miraculously sync perfectly. I walked away from the computer and iPod and took a long walk to clear my mind. I came back, and looked at the 'On My iPod' screen. Every song was black and on my device. I turned on my device, and... one track per album. When I clicked the songs that were allegedly on my iPod, I was getting exclamation marks, and they wouldn't play. The songs that sync and don't sync are entirely arbitrary and change every time. It's not a matter of corrupted files, I don't think. If it were, I would expect the same songs to be giving me the difficulties. The capacity bar offered an accurate reflection of what my device would be if everything were, in fact, synced. Even though only probably 10% of my library had made it to the device, iTunes told me that everything was synced and was taking up the appropriate amount of space. I disconnected the device, turned it on and off, quit iTunes, restarted my computer. I connected the device again, and the capacity bar now told me I had almost nothing on my iPod. I checked, and the iPod, once more, was devoid of content.
I have no idea what to do. I'm at a complete loss. I don't get it. I've tried nearly every fix that has been suggested online. I've tried all the different ways of syncing. I'm not syncing voice memos. I don't have any strangely titled tracks. I don't have any tracks that are unattributed to an artist or album. I have no duplicates. I have OCD, so my iTunes library, though vast, is kept in tip-top shape, and everything is ordered and tagged perfectly.
Wow. Hold the phone. I'm currently both overjoyed and even more flabbergasted. As I typed this long message, I left my device plugged into my computer. I didn't start a new sync- just left it plugged in. I happened to look at it just now, and, um, everything is synced. My iPod is working again. Still, this has become an ordeal that needs to be addressed. I'm scared to death of what will happen next time I want to sync new music to the device. I suspect more and more hours of resetting and fiddling with options. I want to stress enough that I'm positive this isn't a matter of me not being patient enough. Often times, I do indeed cut the sync short when no progress appears to be made, but I just as often leave it running for long periods of time.
This whole thing leaves me very on edge. Even operating the device scares me, because I'm getting excessive lags, and I'm worried that at any moment, the music will be gone again.
Anyone else going through this ordeal? Specifically these problems, or, like me, all of them at different times? Anyone randomly find that they're occasionally almost humorously over capacity? I'd like to hear your input. On my end, the only fix I've found is to just keep resetting the iPod as a new device over and over again until it eventually works properly. Again, this is pretty effortless (though time-consuming) for me, because I don't have any pictures or apps to restore. I use it solely for music. I can't imagine the stress of worrying about losing items other than music. Is this general and bizarre syncing problem just a bug that will eventually get fixed? Is Apple aware of it? When you've faced as many dead-ends as I have, it's hard to specifically articulate the problem to them. Can anyone relate or offer any fixes?
Again, using a 64GB fifth generation iPod touch updated to 8.1. 2GB non-retina MacBook Pro. OS X Yosemite. iTunes 12.0.1.26.
I also have a 64GB iPad 4, and I'm still debating whether or not to update it.

Kind of a similar issue with me.
I've got an ipod touch that I use for my music only. The vast majority of what I have loaded in my iTunes library on my laptop is music I've imported into iTunes from my cd collection. I have several albums that came from non-iTunes digital purchases (cdbaby, amazon, etc), and then guess a few hundred albums purchased from the iTunes store.
Everything seemed to work fine with ios 7 but once I upgraded my ipod to ios 8 I started having sync issues. My problem seems to be isolated to music that I did not purchase from iTunes (which is currently most of my music). I'll sync the ipod with my iTunes library on the laptop and I end up losing all non-iTunes purchased content on the iPod. The albums still 'show' on the iPod screen but once I select one to play it quickly scrolls through all the tracks and comes back to the screen showing the tracks with the red circle. If I go check the number of songs on the iPod in the settings>general>about option it will now have deceased the total number of songs by the number of tracks that were on the album.
I'm not a 'technical' type of user so everything I was trying to correct the issue was pretty much just change settings options in iTunes on the laptop and/or settings on the iPod without any real knowledge or confidence that it would help.
Eventually I gave up and deleted all content on the iPod and restart it as a 'fresh out of the box' iPod. It took several attempts at that to get all my songs copied from the laptop back to the iPod. After several attempts I finally thought it might have to do with the iCloud feature on the iPod (since it was only syncing iTunes purchased items and ignoring everything else not purchased via iTunes I thought it might be trying to verifying the items before actually loading them).
I completely set up the iPod again but used the option to not use iCloud (I don't use it to back up/store anything anyway). That attempt resulted in all my songs/albums syncing from the laptop to the iPod. Everything seemed to working fine for the past few months but then it happened again the other day. I had purchased a cd and imported it into my iTunes library... plugged in the iPod to sync everything and it wiped out all the non-iTunes purchased content again.
I deleted all the content off the iPod and did the 'out of the box' setup again and everything synced. Then this morning I purchased an album off of iTunes, hooked up the iPod to sync and again, it wiped out everything except my iTunes purchases.
This is getting beyond frustrating. The reason I've gone with apple all these years is because they are supposed to be 'idiot proof' for those of us that have a lot of knowledge of how/why all this works.

I upgraded to ios6 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore from the apps?

I upgraded to ios6.1.3 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore the apps to avoid having to pay for them again and having to recreate settings?

As I said, the backup that iTunes makes does not include apps (and music) if those items where not in the iTunes library on the computer on which you restored they will not be on the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod Touch stuck after reset

I've got an iPod Touch 32Gb 3rd Gen, I tried updating it to iOS 4.3 (it was on 4.1) So everytime it gave me an error while Backing up my iPod (the step before extracting) So i thought, if i reset the iTouch from the Settings, it won't try to Backup. So from the Settings Menu on the iPod, I reset it ( full hard reset, media included )
Now after the reset, the iPod refuses to start up, just keeps showing the Apple logo (with a loading circle sign on it).
Tried putting it into Restore mode, but it keeps going back to the same screen.

I was having the exact same problem with my Ipod touch, finally I figured out the problem after having tried all of those troubleshooting links, 1st I went into the start menu then right clicked on My Computer, then clicked manage. Then once I got into computer management I clicked on Device Manager, and at the bottom of the page I clicked the on Universal Serial Bus Controllers, it should say apple Mobil device right underneath, once you get there leave this page open. Open up itunes, connect ipod then hold the on/off switch and home button until itunes asks you to restore your ipod. Click restore, and it may say also say update and restore if so click on it. Then while it tries to restore your ipod click back on computer management and keep an eye on the apple mobil device USB port, you should get a warning that pops up next to the mobil device port, if you do double click on the apple mobil device and click reinstall.
Sorry this is so long and drawn out I hope that it helps.

I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music. Where did it go?

I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music, apps etc. It also linked up with an alternate email address???? Help!

I have a similar issue happenning with my ipod touch 64GB running IOS 6.0.1. My music content is stored via itunes on my Snow Leopard macbook pro as well (and not in the cloud). The music on my ipod (which is sync'd to my macbook pro when I connect via usb) has randomly disappeared about 3 or 4 times lately, not during sync'ing and unrelated to battery charge levels. Fortunately I have been able to restore it by restarting my macbook pro then re-syncing the ipod, which it is now doing as I write, but it takes hours (for over 3000 songs). Having looked at a few other forum discussion pages, it seems this may be a bug related to IOS 6 updates and using music/itunes and podcast playing apps. The same thing has intermittently occurred with some other content such as downloaded podcasts, iplayer content and photos. Once I reconnected the ipod it synced and apparently restored the content, but I can't understand why it lost it in the first place, and its very annoying. Lets hope the reinstalling works on my ipod tonight....up to 248 of 3326 songs syncing as I write....

How to delete photos off my ipod touch 4g after updating

How do u delete photos off my ipod touch 4g after updating it to ios 6.0.1?

To delete photos and videos from your device
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
To delete Camera Roll photos and videos
There are two methods to delete items from the Camera Roll:
Import the Camera Roll to your computer, choosing to delete items after import.
or
Delete photos and videos from your device manually. Open the Photos application, open the Camera Roll, tap the Action button, tap each photo to select it, and tap the Delete button.
Note: For photos and videos you want to save for later, import them to your computer before deleting them from the Camera Roll.
http://support.apple.com/kb/HT4236

HT201365 my Itunes store app does not function on my ipod touch 5 after i downloaded this ios7. anyone know why?

itunes store does not work on my ipod touch 5 after downloaing ios 7. does anyone know whay and has it happened to anyone else?

Try rebooting the ipod...
press and hold the home and power buttons until the Apple icon is displayed, then let go.

Can airport express stream itunes music to ipod touch?

can airport express stream itunes music to ipod touch?

Hello cam baher. Welcome to the Apple Discussions!
can airport express stream itunes music to ipod touch?
No.

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password, whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

dom59 wrote:
Ok, when I go into my Apple ID account, everything looks right. It does show my user name. It's only on the iPod that it shows my husband's previous user name, and it asks for his password. Everything in iTunes and my account looks right. The issue only seems to be with the actual device, iPod Touch 4th gen.
There is more than one way to access the Apps Store and the iTunes store. One is via iTunes on your computer, and the other is via the apps on your iPod.
Just because you are logged in on your computer does not mean you are logged in on your iPod.
The reason your husband's user name comes up is because he was the last one to log on. You can change that by going to Settings>Store. Tap the Apple ID, Tap Sign Out, Tap Sign In, Tap Use Existing Appel ID, enter your e-mail address and Apple ID password, and tap OK.

HT1960 how to recover deleted music from ipod touch

how to recover deleted music from ipod touch?

This is not a complicated problem. And you can easilly solve it. Here is the way about how to recover music from iPod.
1 Connect your iPod to your computer to restore custom ringtones and ringtones saved to the computer.
2 Click the "iPod" button in iTunes, or select your iPod in the sidebar if you enabled the option to show the sidebar.
3 Select the "Tones" tab, check the box for each ringtone you want to transfer to your iPhone, and then click "Sync."
Sometimes a 3 party tool such as Data Recovery may help you in a easy way.

How to transfer music including purchased music from ipod touch to my computer running windows 7

how to transfer music including purchased music from ipod touch to my computer running windows 7

Hi, dphoward525
If you've purchased the music from itunes, when you plug the iPod in to the pc, it'll ask if you want to transfer purchases to the computer. Due to the restriction ,we can only transfer our music from PC to iPod , but not transferring from iPod to PC if you’ve not purchased them .In this case, transferring your files from iPod to computer can be a hassle , I think you will need a practical third-party solution . In order to find out how to transfer music from iPod to computer, you need to seach more information on the internet.

TS2446 my ipod touch locked after several attempts with the wrong password. how to i reset?

my ipod touch locked after several attempts with the wrong password. how do i reset the password.

If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

Music on iPod Touch nuked after 4.3.5 update.

Similar Messages

Maybe you are looking for