Music on library grayed out/Itunes purchases being made twice

Songs are grayed out on my Itunes library. They were deleted from my Nano when I synced it, and I can't put them back on. I tried deleting one of the songs off my library and re downloading it, but Itunes just charged me for it a second time. This isn't the first time I've been charged for a song that didn't actually end up on my library. I want to find a way to get the grayed songs back on to my Ipod and get my money back for the songs I was never even given.

Is the computer authorized for the Apple ID that the content was acquired with?
Is the device backing up to iTunes on the computer or iCloud? If backing up to iCloud purchases do not automatically transfer, the user must manually select Transfer Purchases.

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ITunes for Windows freezes when importing a library. I have a large but not huge library of mostly iTunes purchased music on two authorized computers and would like to sync the files, export the library as a playlist, and import it on the other computer.

I am running iTunes for Windows 10.2.2 on Windows 7 Home. I have my iTunes library on both this computer and another authorized machine running Windows 7 Professional. I have a large but not enormous library, as I'm one of those people who doesn't pirate, use torrents, borrow from a dozen friends, or whatever other shades of gray you might imagine. It's mostly iTunes purchases with my old CD collection imported. I have started using the following technique to sync my libraries between my two authorized computers, an ability which you can probably all agree should one day be added to iTunes -- that would be different from Home Sharing, because the music would be stored locally and thus available on the road. With the added benefit of the entire library being backed up on the other machine in real-time. Anyway, when I switch from my desktop to laptop and vice versa, I use the following technique:
Connect both machines to the home network. One machine is the "Active" machine, which has most recently been used for iTunes media, purchases, ratings, etc.
On the "Active" machine, File-->Library-->Export. Save the file as "Library.xml" on the shared drive of the other machine.
Right-click "Library.xml" where it's been saved, and open another file that has two lines in it: The root path of the iTunes library on one machine and the root path of the iTunes library on the other machine.
Do a find/replace all in Notepad to make the library XML file point to where the files will be saved on the "Inactive" machine.
Run Microsoft SyncToy to synchronize the files between both music libraries; the most recent files win. This avoids copying the entire multi-gigabyte library over the network.
Open iTunes on the "Inactive" machine.
Go to Music, Select All, Delete. Keep files.
Do the same for Movies, Music Videos.
Go down to Playlists, select the top one, hold down the delete button until they're all gone.
File-->Library-->Import Playlist. Choose the "Library.xml" file you saved.
First a status bar comes up that says, "Importing library." It has the continually-scrolling progress bar, not the one that starts on the left and steadily creeps right. Then after about 30 seconds, that clears out. Wait. Typically a few minutes. Eventually a status bar will pop up saying something like, "Evaluating gapless playback information," or something like that.
The "Inactive" computer is now the "Active" computer. I can now play my library, it has all my playlists and metadata from the other machine.
Delete all the duplicate playlists named "Music," "Genius," "Purchased," and "iTunes DJ."
Well, I just upgraded to iTunes 10.2.2 a few days ago and tried to do this again like I've done it dozens of times before. Now, iTunes just goes unresponsive after the library import. It got through the "Importing library" bar to the long wait and stopped. I can still multiprocess and use other programs, but iTunes is hovering back there not responding to clicks. Task Manager doesn't seem to think iTunes is using my CPU, and I don't see my hard drive rattling. Any thoughts on why iTunes might hang up when importing a large library?
... Also, please help lobby Apple to come up with a network sync tool built into iTunes for a user with multiple authorized computers. Something different than Home Sharing so I can pull my laptop off the network and still have the synced library with me. And all my metadata changes will sync. The technique I use seems a little kludgey, don't you think?

iTunes isn't an editor. You need an app that's intended for editing audio files, like Adobe Audition (http://www.adobe.com/products/audition.html) or Audacity (free in the App Store).

Songs on iPod are grayed out and purchases in iTunes are missing

So my mom's having some trouble with iTunes-
When her 7th gen Nano is plugged into iTunes all of the songs on it are grayed out and unplayable. There are no icons or such that suggest that there is a problem.
She has 559 songs on her iPod that she purchased and downloaded with the same Apple ID that she still uses today, however iTunes says that she only purchased 179.
This problem must have started when the computer she uses was wiped and had Windows 7 re-installed, but this shouldn't affect the data associated with her Apple ID?
Is there anyway that the songs on her iPod can be transferred to her library? (after they're somehow ungrayed)
Any little bit of help is appreciated

With manual transfer you drag the songs from your iTunes to the iPod. That's how manual works and has nothing to do with songs being "check marked".
However, this is an extremely risky option because when (and not if) there comes a time to restore your iPod, which is a very common fix for iPod problems, then all the music would be erased. If you no longer have the music in iTunes (or any other back up), then all that music would be lost.
What if the iPod were lost/stolen/needed repair? Again, the music would lost. I strongly recommend a back up, and if computer hard drive space is in short supply, you should seriously consider an external hard drive. They are not expensive, and the cost is well worth it when compared to the loss of all your precious music.
At the very least back up your music to either cd or dvd before deleting it, particularly any purchased music/videos, as this would have to be bought again if it were lost. See this.
Backing up your media in iTunes.

Media kind is grayed out for purchased items

I am using windows 8 and iTunes 11 and when I o to get info, I cannot change media kind for purchased items. It is grayed out.
I can change media kind on all other music, videos, movies etc...
Any help would be greatly appreciated. Thanks

alysona76 wrote:
I need to do it via iTunes perhaps.
That would be a good start...
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use...
And perhaps reducing your Photos and Videos on the Device...
Copying personal photos and videos from iOS devices to your computer

Create AAC version grayed out iTunes 11

Hi!
I am running in Mavericks, iTunes 11. I have a song that I would like to convert to ringtone for my iPhone 5S.
I have followed the preliminary steps:
And I have made sure I have the proper Import settings:
However, when I go to File > Create New Version, the Create AAC Version option is grayed out:
I have tried both songs purchased through iTunes and songs I previously had, non-protected. The song is correctly highlighted. Has any of you faced this same issue? How did you resolve it?
Thanks in advance!

Why can't some one explain this problem clearly even from apple guys. ClaraMGR i know your problem clearly.
Latest I tunes can't convert your mp3 to ACC even if you change the extension from mp3 to ACC it wont allow you to drop in the tones.
This is not easy task, am computer tech guy i know how things works but i always ended up fighting with user interface with iTunes its very complected for general users. I spend almost a half day to figure out whats wrong with it. finally made my own crack. Am still not sure if this is right way but 100 percent it works not matter what your format is.
I imagine you Followed all this steps.
1. iTunes preffs > General. Click the Import Setings button and set it to AAC.
2. Make sure iTunes prefs > General has Tones ticked
3. This is the key point you need some converter mp3 to AAC i used soundforge open a mp3 in soundforge got to file save as AAC/MP4
4. rename the saved AAC to m4r. IF you don't see the extension type in to youtube unhide extension in windows.
5. Drag and drop the file in to itunes tone and go enable the itunes tone sync and click the sync it will convert the file to ringtone and puts in to your itunes tone folder automatically you done. Thats all i hope this will help some one.
6. got to iphone>general>sounds you will see your file on the top
Why this is not a one click button , Would be a lot easier if drag the file and right click convert to tone job done right. Why would some one make this so complected to spend days to figure out this is not a some thing we are achieving this is just a insane why would we spend hours of our valuable time to make ringtone this way. this isn't a one thing even i don't know how to grab my own photos from my iPhone its like am running circles around again and gain got nothing. Itunes is not user friendly, I really don't know how itunes software development user testing tools were implemented its pathetic. Even when i open to buy a apps thats insane shocking i never open that again, i dont find any proper apps, none of them is user friendly its so confusing that freaks me out spending my time on it, Am big fan of apple but am trying to convince my self with itunes but nooooooooooooooo its not easy and i got no time for thisssssssssssssssssssssssssssss

Delivery date grayed out in Purchase order change

Hello,
We have a request to change the delivery date in the PO. While I tried to update the delivery date with the fast change, it did not update due to the delivery date field is grayed out. Please let me know how to enable this field so that I can change the delivery date. This field is available to edit or enter at the time of PO creation. Once I save the PO the field will be grayed (un editable). I checked the field selection and it is set up as optional entry. So, Please let me know if there is any other way to enable this field.
Thanks,
Vansh

Hi Vansh,
Check whether 'delivery date' is an opt. entry in Selection group 'Deadline Monitoring' into costomization through path SPRO - Materials Management - Purchasing-Purchase Order - Define Screen Layout at Document Level for following field selections reference keys:
1. AKTV (Activity key for change)
2. ME22N (Transaction key)
If it is not an optional field in any of them then kindly maintain it as optional entry. It will resolve your problem.
Regards
Deepti

IPhoto library grayed out, or disappears

Because my old iMac has such a tiny hard drive, I have to keep my iPhoto library on an external hard drive. This seems to create troubles like:
1) Sometimes when I start up iPhoto, the iPhoto library is missing.
2) Other times, the library is there, but it's grayed out.
I have a second external hard drive that I keep a backup on. My current situation is that when I try to open iPhoto using my original library, it's grayed out. When I open the library in the Finder, it is not. I tried copying the iPhoto library from my backup external drive to the original external drive, but it failed. Currently I'm using the backup version to look at my pictures, but I want to get the library back on my primary external drive before I add any pictures or make changes. I have about 10,000 pictures and I've already lost a year's worth of pictures and metadata on even more due to the library disappearing.
Questions:
1) What can I do to keep the library from either disappearing or becoming grayed out?
2) Why won't the library copy to the original external drive from the backup?
3) What can I do to resolve my current issue with the least risk of losing my backup version?
(Using iPhoto of iLife '08)

My current situation is that when I try to open iPhoto using my original library, it's grayed out.
What method are you using to select the Library? Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'? If so, iPhoto won't open this Library because it does not see a valid Library file there.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
When I open the library in the Finder, it is not.
Do you mean by clicking on the Library Icon? In iPhoto 08 this simply opens the +last opened library+ not necessarily the Library you click on.
Regards
TD

IPhoto Library Grayed Out

I upgraded to iPhoto 08 and now cannot go directly to my photos as the iPhoto library icon in "Pictures" is grayed out. I can get it off my external drive. This means that I cannot attach a photo in my web based email, neither Yahoo or Gmail, from my Mac because I cannot get to the file. I end up going to the mounted HDD to accomplish this task. I used to be able to do this with iPhoto 6 and would prefer to do so as I do not always have the drive mounted. Any ideas?

Deanogg
One of the problems with posting into a thread is that you can easily be missed. Especially when you say
I am also having a similar issue.
But it's not. The OP on this thread was talking about accessing files in the Finder, you're dealing with a damaged database.
Some things to try:
The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
The most common cause of this is User Activity in the iPhoto Library Folder in the Finder.
Have you altered, moved or renamed anything in the iPhoto Library Folder?
If you haven't, then try rebuilding the database. Hold down the apple and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
If that fails, then it's likely that your database file is damaged.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums back.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD

HT3209 HD grayed out on purchases

why is the HD grayed out when I go to purchase a movie? I have a HD pc monitor etc.

The limit is actually 65,000 pixels on a side for 512 megapixels total maximum so it is unlikely that you could hit that. I hit the 10kpixel limit on a side that LR 1 had all the time but have never hit the 64kpixel limit. Tiff files do not have a "maximize compatibility" issue - that's for psd files.
Tiff files are only supported in Lightroom when they are 8-bit, or 16 bit (so no 32-bit/channel HDR files). Likewise CMYK tiffs are not supported. Single channel tiffs (i.e. greyscale images) should work fine.

Updated Nano software - Library "grayed out"

Hi,
Hoping someone can help. I have a shuffle and nano and have had no trouble to date synching with my windows xp itunes.
Tonite I installed the latest version of the nano software (1.10.2006), and now when I double click the nano icon in itunes, all of the songs and playlists are grayed out. I can update the ipod, but can't click on anything within the list. For example, if I wanted to delete a song on the nano, I can no longer do it.
Any thoughts?

is your nano in disk mode?
Nano 4GB black,Moto RAZR V3 black, PSP, all kinds of cases for nano,radio/remote Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/s.gif"align="right"</span>

Cannot play music from library. URL/itunes/win/1.5/was not found on this server

CAN NOT PLAY MUSIC FROM LIBRARY. MESSAGE READS URL/ITUNES/WIN/10.5/WAS NOT FOUND ON THIS SERVER.
APACHE/2.2.3 (Oracle) Server at help.apple.com Port 80

I have the same problem, where iTunes seems to work OK, but the server where they maintain their help files is not available. It looks to me like Apple keeps all their help information on a server named help.apple.com, and the people that maintain that server have not gotten around to creating the appropriate help folders for iTunes 10.5. If you go to http://help.apple.com/itunes/win/10.4, you find the help for 10.4. Maybe it's the same as for 10.5, and maybe not.

I enabled itunes match on my iOS device and it deleted my music. Only very recent iTunes purchases are left

How do I get my music back??

Trust me, everything is OK!
When you enable iTunes Match, the only way to have your music on the device is downloading it from iTunes in the cloud. You can't share the songs through iTunes with the cable anymore.
Go to Settings > Music > Show All (turn this to ON)
** it's supposed iTunes Match will be ON too
Setting this, all music you have already on iTunes Match will apear on your device.
Hope it solves

ITunes library grayed out all the time- in between songs played. Must click on cloud icon and wait between each song played.

Whenever I invoke iTunes (doesn't matter if I'm opening the program or simply undocking it), my library is gray, and the little "cloud icon" next to "Music" has a horizontal lightning bolt in it.
If I click on the cloud icon with the bolt (which doesnt respond consistently, somtimes takes 3 or more clicks) it will change to animated diagonal stripes. When this is finished (takes 10 seconds to 10 minutes), I have access to my library.
Sometimes it lets me get through an album before the process restarts. Sometimes I have to go through this between each song. Generally, I perform the process for the first two songs, and then it will play the rest of the album uninterrupted.
Internet connection is always fine, I have confirmed in several instances.
I have added screen shots below... I couldn't add the "working library" step, because as of writing this, I can't get past step 2. So no music for me this morning.
BELOW: Greyed out library, step 1
BELOW: Animated striped icon, library still greyed out, step 2

Thanks for the reply. Did this just now, and no change.
FYI- I have deauthorized and reauthorized, signed out of my iTunes account, deleted pLists, etc before posting here. None of which affected the problem.

How do I find out what purchases were made on a particular day/time? My credit card has a charge and I didn't purchase anything from APL*APPLE ITUNES?

My credit card has a charge on it for a particular day/time from APL *APPLE ITUNES. The charged amount and date/time of the charge do not ring any bells with me and I don't have kiddos that would be charging downloads or whatever. How do I find out what the charges were actually for? I've tried to figure it out in the iTunes store, but not having much luck. I'm new to this iPhone 'thing". Please help.

Sign into your Account > Click on your account name > Click on Account > Purchase History
iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
Direct link - https://phobos.apple.com/WebObjects/MZFinance.woa/wa/purchaseHistory

No notification on the dashboard when purchase being made

Hi,
Recently I have linked up my shopping cart to an paypal account. After completing an transaction, I could be brought back to the website however I realised a few things.
http://screencast.com/t/zfNRthKIk0
First of all, this is what I get http://screencast.com/t/NkRmDQABQt6
Second there is no notification on the dashboard.
Can I know if there's any recent issue or problem affecting this?
Thanks

Check if 'Auto-Return' is on and pointing to the correct URL on PayPal's end. You can view this information here: http://kb.worldsecuresystems.com/833/cpsid_83331.html. I suggest also going over that article and ensure everything's set up correctly as it appears this is an issue specific to your site - PayPal's working fine on my site. If that doesn't help, may be best to contact support.

Music on library grayed out/Itunes purchases being made twice

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